91% lettings valuation accuracy
99% lettings fee satisfaction
Base Property Specialists was established in 2004 thanks to co-founders An Deckers and Kristjan Byfield. The company has now grown into an award winning letting and estate agent in the lively East End of London. Our aim was always to create a property agency that could offer far more than just ...
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Base Property Specialists was established in 2004 thanks to co-founders An Deckers and Kristjan Byfield. The company has now grown into an award winning letting and estate agent in the lively East End of London. Our aim was always to create a property agency that could offer far more than just sales and lettings, allowing us to stand out from an archetypal agency. We take great pride in being able to help our tenants, landlords, buyers and sellers with all aspects of the process, supporting our customers with our professional expertise.
We know that the industry we work in often carries a bad reputation and from the start we have been determined to prove to our customers our reliability and professionalism. We have undertaken vetting, training and examinations so that we are regulated by the UK£s leading protection schemes. We are licenced members of ARLA and NAEA and member agents of TPOS, TDS and SAFEAgent.
Through hard work, we have created a property agency with exceptional customer service, and our business has been able to grow through recommendation and referral. We have been praised for our property services and became one of the UK£s most highly acclaimed letting and estate agents on independent customer review sites, rated by the real people we have helped £ something we are incredibly proud of.
We have developed a whole range of additional property services setting us apart from your average letting agency. The extra services that we offer to our clients include property maintenance, next day furniture, property finance, professional inventories and interior design & refurbishment for all types of accommodation.
Base Property Specialists are situated in the heart of the Shoreditch Triangle in EC2 £ a London area we love. We work with cliental all over the capital using our wide knowledge and experience to showcase the beautiful properties that we manage. As people who live and breathe all things London, we are extremely passionate about the city and its property, striving to offer the best possible customer service to make sure you are happy in your new property.
We know that the industry we work in often carries a bad reputation and from the start we have been determined to prove to our customers our reliability and professionalism. We have undertaken vetting, training and examinations so that we are regulated by the UK£s leading protection schemes. We are licenced members of ARLA and NAEA and member agents of TPOS, TDS and SAFEAgent.
Through hard work, we have created a property agency with exceptional customer service, and our business has been able to grow through recommendation and referral. We have been praised for our property services and became one of the UK£s most highly acclaimed letting and estate agents on independent customer review sites, rated by the real people we have helped £ something we are incredibly proud of.
We have developed a whole range of additional property services setting us apart from your average letting agency. The extra services that we offer to our clients include property maintenance, next day furniture, property finance, professional inventories and interior design & refurbishment for all types of accommodation.
Base Property Specialists are situated in the heart of the Shoreditch Triangle in EC2 £ a London area we love. We work with cliental all over the capital using our wide knowledge and experience to showcase the beautiful properties that we manage. As people who live and breathe all things London, we are extremely passionate about the city and its property, striving to offer the best possible customer service to make sure you are happy in your new property.
Latest Reviews
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21st Jul 2018
reviewed by 'Elina'
10th Apr 2018
reviewed by 'APerkins'
30th Oct 2017
reviewed by 'Geoff'
5th Oct 2017
reviewed by 'Livia'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 91% | 99% | £1,040 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 57 | 0 | 98 | 2 | 6 | 0 | 3 | 0 | 6 | 0 |
Areas covered
- EC2
- East London
- E1
- North London
- E2
- Central london
- N1
- EC1
- E5
- E8
- SE1
- E3
- E14
Address
3 Garden Walk
Shoreditch,London
Greater London
EC2A 3EQ
020 7033 1901
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Jul 25,2011
Jul 25,2011
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The service was friendly and very efficient. Kristjan expertly guided us through the process from initial viewing to making an offer to securing the office. All done with great charm and honesty (not something you often experience working with estate agents)....
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Jul 21,2011
Jul 21,2011
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Kristjan went out of his way to meet our needs. he was helpful in explaining a lot of fine details, offered to be on call should the landlord not respond to our issues on time, just generally helpful. rare to find this in a london ...
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Jul 20,2011
Jul 20,2011
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My husband and I are both landlords of separate properties and, having used various other "top" London Letting Agents, feel that Base far exceed the services provided by these other agents.
They are very friendly, efficient and "on the ball" with everything relating to our ...
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Jul 20,2011
Jul 20,2011
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Base Property specialists are trust worthy and competitive. There is a clear understanding of the market place and a visible warm professionalism. I would not hesitate to recommend....
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Jul 20,2011
Jul 20,2011
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Base Property Specialists has a very helpful and professional staff. Kristjan and An provide the highest quality of services including letting, managing and consulting. I would highly recommend Base Property Specialists to anyone....
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Jul 19,2011
Jul 19,2011
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Base give a great service. I am now on my second year with them and they are very helpful....
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Jul 18,2011
Jul 18,2011
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I have been renting out my property since 1986. When I started I went to what I thought was the biggest and therefore the best letting agency in the UK. After almost 20 years of frustration and poorly screened clients I made the switch to BASE and ...
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Jul 14,2011
Jul 14,2011
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Without doubt the most efficient willing and helpfull agent i have dealt with in 30 years of being a landlord. If they say they will do it they do. Their paperwork is efficient , concise and on time.
A p[leasure to deal with....
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Jul 14,2011
Jul 14,2011
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I have used Base fo the last four years. Base team has always managed all issues which arise during a tenancy and this in a very professional and cost effective way. They are still managing my property now that I am leaving abroad and I ...
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Jul 14,2011
Jul 14,2011
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The team at Base Property have managed our rental flat for several years and consistently found us a high calibre of tenant as well as dealing with the issues which arise during the tenancies in an efficient, pragmatic and extremely cost effective way. I would ...
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Jul 13,2011
Jul 13,2011
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The team at Base has successfully and efficiently let my rental property for the past two years. I am using them again this year and will continue to do so in the future. They offer a friendly, professional, hassle free service which, let's face it, ...
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Jul 13,2011
Jul 13,2011
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These guys are great. A very professional and efficient outfit with great attention to detail Exactly what I'm looking for. I would not use anyone else....
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Jul 13,2011
Jul 13,2011
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Base consistently exceed my expectations. I have used them for over 6 years they find great tenants and achieve top rentals. I've not had a void period or unpaid rental or dispute in the time I've used them. I often recommend them to friends....
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Jul 13,2011
Jul 13,2011
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We decided to work with Base after we rented a property from them whilst we were looking for a house to buy. At that stage from a renters standpoint we had met countless agents trying to find a property in SE London and we were ...
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Jul 13,2011
Jul 13,2011
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I have been with Base Properties for 2.5 years - they go the extra-mile, are always friendly and are a good mediator between the tenant and the (in my case very difficult) landlord.
All my requests/questions are addressed in a timely and competent manner....
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Jul 13,2011
Jul 13,2011
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Base Property Specialists have managed my property for 7 years now and have given an excellent service during that time.
They have on many occasions gone over and above their what was expected of them and I have recommended them to all my family and friends.
...
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Jul 13, 2011
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I rated Base Property Specialists 5 stars but for some reason it has only registered one! ...
Jul 13,2011
Jul 13,2011
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There are not many agents that provide a completely "hands free" experience, but Base are one of them. I thoroughly recommend them for their professionalism, consistency and value for money. They manage an apartment for my partner and I in a block that has had ...
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Jul 13,2011
Jul 13,2011
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I bought a flat for rental from a pervious owner that was looked after by Base. She gave me glowing praise about them and over the past 3 years they have been fantastic. They care, keep you well informed and act on issues promptly. I would ...
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Jul 13,2011
Jul 13,2011
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I have now been using Base Property now for 3 years, they are excellent. They are prompt in paying my money into my account, minimum charges, instantly calling and emailing me with updates or problems which they have.
I cannot recommmend them enough. The people that ...
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Jul 13,2011
Jul 13,2011
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I have been using Base for the last 6 + years. I am very satisfied with their services. They are very professional, attentive. I am located overseas and have the confidence in Base to let and manage my properties, I have no worries or problems with the ...
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Jul 12,2011
Jul 12,2011
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I have used Base repeatedly to let my property. They deliver exceptional service and are an agent I can trust. They provide a personal service that for me goes beyond the bounds of their contract with me. I know that if I have problem I ...
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Tenant Fees
Overall Fees
You will need to pay 1 week's rent as a Holding Deposit to place a property 'under offer' whilst we undertake legal checks (Right to Rent, AML, etc) and references to ensure you and legally entitled to and are able to fulfill the terms of your proposed tenancy. On the basis your tenancy goes ahead as per the originally agreed terms and all parties sign all tenancy related documentation with 14 days of paying the Holding Deposit this will be refunded in full.
Security Deposit: capped at a maximum of 5 week's rent
The 1st month's rent (unless an alternate rent schedule has been agreed upon)
Other permitted payments which may apply during your tenancy are as follows:
-changes to tenancy documentation
-interest charges for late payment of rent
-payment to cover reasonable incurred charges to resolve an issue caused by a tenant (e.g. the cost to replace locks & keys if a tenant loses a set)
-payment of any unpaid rent or reasonable costs associated with the 'early termination' of a Tenancy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. We are required to immediately undertake an investigation and provide you with a report of our findings within 15 working days.
2. Where possible, the case is to be investigated by a Senior Member of Staff not involved in the case.
3. With this report will be a statement of our final decision and any offer we may wish to make.
4. If this is not acceptable then the matter and our report is passed to TPO (The Property Ombudsman) for them to reach a decision on the matter.
Last updated at 12:02 PM 16/12/2021 by
2. Where possible, the case is to be investigated by a Senior Member of Staff not involved in the case.
3. With this report will be a statement of our final decision and any offer we may wish to make.
4. If this is not acceptable then the matter and our report is passed to TPO (The Property Ombudsman) for them to reach a decision on the matter.
Best Letting Agent in EC2A 
Best Letting Agent in EC2A 
