Base Property Specialists Ltd
4.9/5, 172 reviews
99% recommended
91% lettings valuation accuracy
99% lettings fee satisfaction
Base Property Specialists was established in 2004 thanks to co-founders An Deckers and Kristjan Byfield. The company has now grown into an award winning letting and estate agent in the lively East End of London. Our aim was always to create a property agency that could offer far more than just ... show more Base Property Specialists was established in 2004 thanks to co-founders An Deckers and Kristjan Byfield. The company has now grown into an award winning letting and estate agent in the lively East End of London. Our aim was always to create a property agency that could offer far more than just sales and lettings, allowing us to stand out from an archetypal agency. We take great pride in being able to help our tenants, landlords, buyers and sellers with all aspects of the process, supporting our customers with our professional expertise.
We know that the industry we work in often carries a bad reputation and from the start we have been determined to prove to our customers our reliability and professionalism. We have undertaken vetting, training and examinations so that we are regulated by the UK£s leading protection schemes. We are licenced members of ARLA and NAEA and member agents of TPOS, TDS and SAFEAgent.
Through hard work, we have created a property agency with exceptional customer service, and our business has been able to grow through recommendation and referral. We have been praised for our property services and became one of the UK£s most highly acclaimed letting and estate agents on independent customer review sites, rated by the real people we have helped £ something we are incredibly proud of.
We have developed a whole range of additional property services setting us apart from your average letting agency. The extra services that we offer to our clients include property maintenance, next day furniture, property finance, professional inventories and interior design & refurbishment for all types of accommodation.
Base Property Specialists are situated in the heart of the Shoreditch Triangle in EC2 £ a London area we love. We work with cliental all over the capital using our wide knowledge and experience to showcase the beautiful properties that we manage. As people who live and breathe all things London, we are extremely passionate about the city and its property, striving to offer the best possible customer service to make sure you are happy in your new property.
base property specialists | Shoreditch Letting and Estate Agents - UK

Latest Reviews

 View all Reviews 172
25th Apr 2019
reviewed by 'Nancy'
“Base Property Specialists took over managing the flat we rented after the previous agent failed to their basic responsibilities such ......”
21st Jul 2018
reviewed by 'Elina'
“My previous management company has created a lot of issues in my apartment and I did not know how to ......”
10th Apr 2018
reviewed by 'APerkins'
“I rented a really unique property through Base for four years. They were invariably helpful, fair, professional and efficient. Maintenance ......”
7th Nov 2017
reviewed by 'j'
“Good experience , very professional from start to finish and that was ALL crew at BASE, would use again 100 per cent...”
30th Oct 2017
reviewed by 'Geoff'
“By far the most pleasant experience I've ever had with a management agency. What started with an initial meeting to ......”
5th Oct 2017
reviewed by 'Livia'
“I rented a three bedroom house from An and Kristjan for almost ten years. They are by far the best ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 91% 99% £1,040 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
57 0 98 2 6 0 3 0 6 0
Areas covered
  • EC2
  • East London
  • E1
  • North London
  • E2
  • Central london
  • N1
  • EC1
  • E5
  • E8
  • SE1
  • E3
  • E14
Address

3 Garden Walk
Shoreditch,London
Greater London
EC2A 3EQ
020 7033 1901

Opening Hours
  • Monday: 10:00 - 18:30
  • Tuesday: 10:00 - 18:30
  • Wednesday: 10:00 - 18:30
  • Thursday: 10:00 - 18:30
  • Friday: 10:00 - 18:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS SAGEagent
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“Base have been excellent from that start. Everything has been ......”

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Nov 27,2013
Minithumbup
By: 'Andrew'
Nov 27,2013
0 people found
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Base have been excellent from that start. Everything has been quick and easy, putting them far ahead of the competition....
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“Base Property Specialists is by all means a team of ......”

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Nov 24,2013
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Kristjan
By: 'Alina'
Nov 24,2013
0 people found
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Base Property Specialists is by all means a team of professionals, very customers oriented and ready to help with any issues there might turn up when deciding to move house. To us this is a stressful situation more than anything and we are delighted to ...
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“I could not get a better service. Base is fantastic. ......”

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Nov 20,2013
Minithumbup
By: 'vera'
Nov 20,2013
0 people found
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I could not get a better service. Base is fantastic. The rent is credit immediately after collection, the property is managed very well. They just sort everything out and that gives me peace of mind. Outstanding service....
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“Base are an exceptional letting and sales agent Krystjan and ......”

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Nov 19,2013
Minithumbup
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Kristjan
By: 'Jules'
Nov 19,2013
0 people found
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Base are an exceptional letting and sales agent Krystjan and his team are most professional and would most defiantly recommend for any of your property requirements....
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“Over the years i have moved all my properties over ......”

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Nov 13,2013
Minithumbup
By: 'Amar'
Nov 13,2013
0 people found
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Over the years i have moved all my properties over to Base. Of all the letting agents i have dealt with , these are the only guys i feel i can trust completely. They are honest in their appraisals of what they believe my properties can ...
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“I have rented a property in Vauxhall through Base since 2011 ......”

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Nov 12,2013
Minithumbup
By: 'rceallen'
Nov 12,2013
0 people found
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I have rented a property in Vauxhall through Base since 2011 and they have been first class: competitive in terms of fees, kept me well-informed, found good tenants, addressed issues quickly and have been willing to go the extra mile, providing advice, helping with maintenance etc....
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“Have been super helpful and the quality of service is ......”

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Nov 12,2013
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Kristjan
By: 'Stacey'
Nov 12,2013
0 people found
this helpful
Have been super helpful and the quality of service is exceptional, they all really go the extra mile to make sure we have a happy home. Really quick to respond with any issues that arise or if there is anything we need, we know we ...
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“Base Property Specialists were asked to get involved in a ......”

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May 15,2013
Minithumbup
By: 'Will'
May 15,2013
0 people found
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Base Property Specialists were asked to get involved in a tricky repair job which started out as a leaky tap underneath a integrated bathtub in my purpose built flat. The quick, intelligent response was exactly what was needed. Base made other suggestions to the space ...
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“Finding suitable clients for your properties that are your income ......”

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Apr 26,2013
Minithumbup
By: 'DR'
Apr 26,2013
0 people found
this helpful
Finding suitable clients for your properties that are your income source is always a headache for landlords. With Base Properties this crucially important side of the business was made incredibly simple for us. We were guided all the way by their professionalism and deep understanding ...
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“I cannot speak highly enough of the service provided by ......”

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Apr 12,2013
Minithumbup
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Kristjan
By: 'Paula'
Apr 12,2013
0 people found
this helpful
I cannot speak highly enough of the service provided by Base Properties, in particular Kristjan, throughout the whole purchase process. He provided an excellent knowledge of the area - including honest views on the condition and potential of the property, was highly efficient in managing ...
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“They managed to find me two really good corporate lets ......”

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Apr 11,2013
Minithumbup
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Kristjan
By: 'cwills'
Apr 11,2013
0 people found
this helpful
They managed to find me two really good corporate lets on two shoreditch prime flats. Both with high earning commercial tenants. The service was swift, easy and at all times did they keep me informed and in the loop with negotiations and how things were ...
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“A refreshingly proactive, professional service. Kristjan was there to push ......”

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Mar 14,2013
Minithumbup
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Kristjan
By: 'Jamie'
Mar 14,2013
0 people found
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A refreshingly proactive, professional service. Kristjan was there to push things forward and keep the process moving throughout the sale of our flat....
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“Base Property Specialists were excellent in all respects. My property ......”

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Mar 03,2013
Minithumbup
By: 'George'
Mar 03,2013
0 people found
this helpful
Base Property Specialists were excellent in all respects. My property was let within 3 days of it going on the market, and they even had viewings set up before the flat was listed on the website. They were honest about achievable rent, timelines and what I ...
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“I can openly recomend the services of Base. Since the ......”

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Feb 03,2013
Minithumbup
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Kristjan
By: 'damian'
Feb 03,2013
0 people found
this helpful
I can openly recomend the services of Base. Since the day they showed me the apartment they were very professional and fiendly, providing the right information and asking the exact questions of whta I was looking for in a flat. The process of checking my ...
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“Base Property Specialists have been exemplary in their conduct throughout ......”

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Dec 15,2012
Minithumbup
By: 'C'
Dec 15,2012
0 people found
this helpful
Base Property Specialists have been exemplary in their conduct throughout my ongoing tenancy. Excellent communication and helpful and most importantly friendly staff have meant my experience renting has been informed and happy. Thanks!...
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“Base has been very helpful with our move making it ......”

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Dec 13,2012
Minithumbup
By: 'Salma'
Dec 13,2012
1 people found
this helpful
Base has been very helpful with our move making it stress-free in every possible ways. Members of staff are excetionally freindly and organised. Very high quality service. I will definitly recommend to all my families and freinds....
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“As an American bound for London for the next three ......”

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Dec 13,2012
Minithumbup
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An
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Kristjan
By: 'Sean'
Dec 13,2012
0 people found
this helpful
As an American bound for London for the next three years, I went through an impressively difficult time finding a good property to let. After several attempts at striking out on my own and coming close to being scammed, I found Base Property Specialists. Working ...
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“Very helpful and easy to deal with. Happy to go ......”

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Dec 13,2012
Minithumbup
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An
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Kristjan
By: 'Jemma'
Dec 13,2012
0 people found
this helpful
Very helpful and easy to deal with. Happy to go out of there way to help us. Made finding and securing somewhere to live after just moving to London a very painless experience....
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“Kristjan at Base was extremely helpful to deal with. He ......”

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Dec 13,2012
Minithumbup
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Kristjan
By: 'Josh'
Dec 13,2012
0 people found
this helpful
Kristjan at Base was extremely helpful to deal with. He understood my requirements fully and found me a property that was ideal. He even recommended me to the property agent. I highly recommend Base Property Specialists....
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“I've been a Base client for around 4 years and always ......”

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Dec 12,2012
Minithumbup
By: 'A'
Dec 12,2012
0 people found
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I've been a Base client for around 4 years and always found them to be exceptionally well organised and professional; something that cannot be said for other agencies I have used previously. I'd thoroughly recommend them and their great staff to anyone....
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“I had been looking for a property in London for ......”

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Dec 12,2012
Minithumbup
By: 'Garrysummers'
Dec 12,2012
0 people found
this helpful
I had been looking for a property in London for a few weeks before coming across Base. By then I had already met enough slick, hard sell, BMW driving "jack the lad" lads to last a while. The guys at Base were refreshingly different - ...
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“Having used Base Property Specialists for a number of years, ......”

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Dec 12,2012
Minithumbup
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Kristjan
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An
By: 'Andy'
Dec 12,2012
0 people found
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Having used Base Property Specialists for a number of years, I've found their service to be excellent. Quick to deal with any issues and very friendly when doing so. Highly recommend....
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“I have used a number of estate agents in Central ......”

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Dec 12,2012
Minithumbup
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An
By: '[email protected]'
Dec 12,2012
0 people found
this helpful
I have used a number of estate agents in Central and East London to procure Assured Shorthold Tenancy Agreements, and in my experience Base Property Specialists were the best that I (personally) dealt with. Very approachable and knowledgeable staff who are friendly, quick to respond ...
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“Having rented my flat through Base for over a year ......”

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Dec 12,2012
Minithumbup
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Kristjan
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An
By: 'Jestico'
Dec 12,2012
0 people found
this helpful
Having rented my flat through Base for over a year now, I find them very warm and courteous with an excellent eye for customer service. Responding to emails and calls when they say they will even if there is no additional information. I have needed ...
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“Really enjoyed leeting with them Excellent Client service.Very reactive ......”

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Dec 12,2012
Minithumbup
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Kristjan
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An
By: 'O'
Dec 12,2012
0 people found
this helpful
Really enjoyed leeting with them Excellent Client service. Very reactive for any requests. follow up closely any request or issue I reported....
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“Base Property helped me and my partner find a flat ......”

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Dec 12,2012
Minithumbup
By: 'N02'
Dec 12,2012
0 people found
this helpful
Base Property helped me and my partner find a flat earlier this year. They were extremely helpful and efficient and showed us a wide range of property that fitted out criteria and budget. In what can be a stressful time, they made us feel at ...
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“Glowing references for Base! In 13 years of renting properties in ......”

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Dec 12,2012
Minithumbup
By: 'Rose'
Dec 12,2012
0 people found
this helpful
Glowing references for Base! In 13 years of renting properties in London I have never experienced dealing with an estate agent quite like them. My most recent move involved a tall order ¢â‚¬â€œ I have a small but well behaved house dog ¢â‚¬â€œ and finding a landlord who ...
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“Correct service, immediate and helpful responses for all our requests.......”

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Dec 12,2012
Minithumbup
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An
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Kristjan
By: 'Miklos'
Dec 12,2012
0 people found
this helpful
Correct service, immediate and helpful responses for all our requests. We are renting a very nice house from them at a nice location for a reasonable price. The house has been fully refurbished and additional pieces of furnitures have been bought for our demands, despite ...
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“Base Property Ltd are an absolute pleasure to work with. ......”

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Dec 12,2012
Minithumbup
By: 'Kara'
Dec 12,2012
0 people found
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Base Property Ltd are an absolute pleasure to work with. Professional, courteous, and expeditious, i can always rely on them to make things happen with greater than expected results. I would recommend them to anyone and everyone!...
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“Base Property Specialists are expensive for what you get. Quite ......”

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Dec 12,2012
Minithumbup
By: 'Tim'
Dec 12,2012
1 people found
this helpful
Base Property Specialists are expensive for what you get. Quite inefficient with poor attention to detail. They would benefit with frequent and better dialogue with landlords rather than pursue quick sales....
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Tenant Fees

Overall Fees

You will need to pay 1 week's rent as a Holding Deposit to place a property 'under offer' whilst we undertake legal checks (Right to Rent, AML, etc) and references to ensure you and legally entitled to and are able to fulfill the terms of your proposed tenancy. On the basis your tenancy goes ahead as per the originally agreed terms and all parties sign all tenancy related documentation with 14 days of paying the Holding Deposit this will be refunded in full.

Security Deposit: capped at a maximum of 5 week's rent
The 1st month's rent (unless an alternate rent schedule has been agreed upon)
Other permitted payments which may apply during your tenancy are as follows:
-changes to tenancy documentation
-interest charges for late payment of rent
-payment to cover reasonable incurred charges to resolve an issue caused by a tenant (e.g. the cost to replace locks & keys if a tenant loses a set)
-payment of any unpaid rent or reasonable costs associated with the 'early termination' of a Tenancy

Last updated on 03/06/2019, 5:17 PM by Kristjan Byfield - Company Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. We are required to immediately undertake an investigation and provide you with a report of our findings within 15 working days.

2. Where possible, the case is to be investigated by a Senior Member of Staff not involved in the case.

3. With this report will be a statement of our final decision and any offer we may wish to make.

4. If this is not acceptable then the matter and our report is passed to TPO (The Property Ombudsman) for them to reach a decision on the matter.
Last updated at 12:02 PM 16/12/2021 by

Awards won by Base Property Specialists Ltd

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London, EC2A



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