Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Landlord)
Rent PCM: £1250 Would you recommend?: No
Postcode: IP28
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Landlord)
Rent PCM: £1250 Postcode: IP28
0people found this helpful
Been a landlord with them for almost 3 years, overall feeling?.... very underwhelmed.
The staff who are out doing the job are very pleasant and easy to deal with but it seems there is a disconnect with management, who hide behind processes.
My tenant left my ... read full review
“Horrible experience first off when the fridge broke that came ......”
Share on :
1 Star Review
Sep 04,2015
By:
'Scheppe'
Sep 04,2015
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Rent PCM: £2600 Would you recommend?: Yes
Postcode: IP28
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Rent PCM: £2600 Postcode: IP28
2people found this helpful
Horrible experience first off when the fridge broke that came with the property and we requested it be fixed or replaced due to the fact I was pregnant and was afraid of consuming spoiled food baseless took it upon themselves to let the landlords know ... read full review
“They have a new manager who is very good responsive ......”
Share on :
5 Star Review
Feb 26,2015
cher
By:
'annak'
Feb 26,2015
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Rent PCM: £1150 Would you recommend?: Yes
Postcode: IP27
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Rent PCM: £1150 Postcode: IP27
0people found this helpful
They have a new manager who is very good responsive and really understands. The old one was terrible. Cher responds qickly and the old baselets is no more. Pleasure to have as an agent... read full review
“This agency is not the best one in the area. ......”
Share on :
1 Star Review
May 12,2014
By:
'UnionJack2011'
May 12,2014
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: IP2
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Postcode: IP2
2people found this helpful
This agency is not the best one in the area. Throughout my tenancy I asked for repairs (oven which was looked at twice, but never fixed, big burn marks from previous tenant), did not know what the air filters were until I came close to ... read full review
“I arrived at rafl last month and ccontacted baselets. I ......”
Share on :
5 Star Review
Mar 03,2014
melissa
By:
'honhgd'
Mar 03,2014
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: IP27
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Postcode: IP27
0people found this helpful
I arrived at rafl last month and ccontacted baselets. I was looking for a home that woild accept pets. The agent melissa showed me some nice homes and knew a lot sbout the area the proceedures and explained all proceesses. Im now in my home ... read full review
“These agents seem to be swindlers they try to get ......”
Share on :
1 Star Review
Jan 24,2014
By:
'Military'
Jan 24,2014
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: IP2
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Postcode: IP2
3people found this helpful
These agents seem to be swindlers they try to get as much money from military as possible they try to work the dps system to their advantage, and help you rarely throughout your tenancy, then they harass you with quarterly inspections the worst of it ... read full review
What agent could do to change your mind?
so trying to prolong or keep good tenants deposits or prolonging there dps return
“Horrible service. Every time I contacted them about a problem ......”
Share on :
1 Star Review
Oct 31,2012
Lisa
By:
'Upset'
Oct 31,2012
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Postcode:
3people found this helpful
Horrible service. Every time I contacted them about a problem they took forever to respond. Had a problem with my shower, took them 3 weeks to even look at it. They never respond back in a timely fashion except if they're having problems with your direct ... read full review
“Initially I was happy with Baselets in helping us locate ......”
Share on :
2 Star Review
Sep 17,2012
By:
'unhappy'
Sep 17,2012
Branch: Lakenheath, 5 Shopping Centre Earls Field
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Lakenheath, 5 Shopping Centre Earls Field
Lettings (as a Tenant)
Postcode:
4people found this helpful
Initially I was happy with Baselets in helping us locate a property however when it came time to close out the process (end the lease), we found Baselets to be very difficult. They did not seem to know what they were doing. I simply asked ... read full review
What agent could do to change your mind?
Not made the closing out process so difficult. They gave us different stories and made it difficult to contact the landlord.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by baseLETS
Regional Awards won by baseLETS
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when baseLETS receive new reviews