76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
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Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
Latest Reviews
View all Reviews 833
11th Nov 2024
reviewed by 'Hamed'
24th Oct 2024
reviewed by 'Vicky'
8th Jul 2024
reviewed by 'Celia Lima'
13th May 2024
reviewed by 'Shoma'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 76% | 77% | £560 | £4,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 142 | 41 | 135 | 82 | 152 | 24 | 93 | 27 | 45 | 92 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Barnard Marcus Branches (view all 49)
Jan 25,2019
Jan 25,2019
1
people found
this helpful
this helpful
We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with ...
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Comment on agent fees
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
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Jan 24,2019
Jan 24,2019
0
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We are very grateful for the patience and concern of Kecia O Shea who completed our sale after several obstacles and months of work....
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Comment on agent fees
The Agents fees were agreed right from the start and accepted as reasonable
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Jan 23,2019
Jan 23,2019
0
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I placed my property on for rent with Dean from Barnard Marcus Epsom Lettings ...
I had an excellent service from Dean and he made the let easy
he found me a good professional couple as requested
Dean went out of his way to help with ...
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Comment on agent fees
GOOD
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Jan 21,2019
Jan 21,2019
1
people found
this helpful
this helpful
I have to say this sale has been a difficult sale for all involved, time and again I had sales fall through for all sorts of reasons. I also had a very difficult situation.
There were a few involved from the agent with this sale ...
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Comment on agent fees
Good fee rate
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Dec 20,2018
Dec 20,2018
0
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this helpful
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I have recently moved to Sutton with help of barnard marcus. Everything went smooth except their inventory check that has been conducted. The clerk did not check scuff marks on the walls, dirty and damaged blinds throughout the property, broken window and strong smoke odour ...
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Comment on agent fees
It absolute rubbish what they ask for and what they actually do.
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Dec 20,2018
Dec 20,2018
1
people found
this helpful
this helpful
I called the company (Barnard Marcus) to inform them that before selling the flat we have to resolve some issues with the owner, I have spoken with the manager in Croydon and he was so unrespectful, he laughed on me and he told me that ...
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Dec 17,2018
Dec 17,2018
1
people found
this helpful
this helpful
I have ended my property being let out by Barnard Marcus. I found them too remote from the actual location and some of the tradesmen they used were absolutely awful. I have decided to use a local Company with a more mum / dad feel, which ...
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Comment on agent fees
Expensive
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Dec 13,2018
Dec 13,2018
0
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this helpful
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Wonderful team and excellent service. Since we view the flat whit Robert to all the checks whit Priya and all the team be really supportive and understanding to all our request. Can't ask better service....
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Comment on agent fees
Good
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Dec 12,2018
Dec 12,2018
0
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this helpful
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Chris, William, Ben and Dec at the Southfields branch all worked hard to facilitate my purchase and were helpful, good humoured and efficient during the entire process. I was kept informed from the start right through to completion and they were always able to answer ...
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Dec 10,2018
Dec 10,2018
0
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this helpful
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Priya and Robert have just successfully let our property, a three bedroom flat in Muswell Hill. We found them to be professional, sympathetic, dynamic and supportive as they worked tirelessly around the clock to let this property in a very difficult climate. They always kept ...
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Comment on agent fees
good
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Dec 07,2018
Dec 07,2018
0
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Absolutely brilliant service given by Josh and Leeroy at Barnard Marcus Earlsfield. They were very helpful with all our queries as tenants and did their best to help us move in with ease. We had our eye on a particular flat because it was close ...
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Comment on agent fees
Good
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Dec 03,2018
Dec 03,2018
0
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this helpful
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From start to finish, our contact with both Elliot and Julie has been a positive experience.
My husband and I have found them both to be very professional and have kept us updated throughout the process of buying our new house. Both have a lovely ...
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Nov 13,2018
Nov 13,2018
0
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Priya and Robert worked extremely hard and diligently to find new tenants for our 2 bed flat. Nothing to complain about. Kept me updated on progress and found good tenants....
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Comment on agent fees
The fees charged were fair and inline with other agents.
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Sep 28,2018
Sep 28,2018
0
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I rent a flat through barnard marcus Ealing branch. I was contacted by James from the branch that his manager was going to visit my flat to do an evaluation as per landlord request. Shockingly, when I went back home from work I found that ...
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Sep 23,2018
Sep 23,2018
0
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Thank you Maria for recommending Dean in your Lettings department. He found excellent tenants in a surprisingly quick time. Dean and the Epsom lettings department have been very pleasant and thoroughly professional, and would not hesitate in highly recommending their services, and using them again ...
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Comment on agent fees
Competitive
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Sep 20,2018
Sep 20,2018
1
people found
this helpful
this helpful
Buying through Bernard Marcus is the worst. They are disorganised, which result on wasted visits, lost day and loads more stress. Avoid at all costs...
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Sep 19,2018
Sep 19,2018
0
people found
this helpful
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We have been renting the property for 2.5 years and we had to deal with the most useless and inefficient team. The maintenance issues were never resolved with people sitting without heating and got water for over 2 weeks! Literally none of maintanence request were address, with ...
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Sep 10,2018
Sep 10,2018
0
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I used Barnard Marcus Hayes earlier this year, after having a sales fall through on my property.
Alan Latchana, the branch manager came to value my property and took me through the whole service they offered in detail. I felt confident that Barnard Marcus was ...
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Comment on agent fees
Reasonable fees, transparent from the outset so I knew exactly what I would be paying, no matter how much my property sold for (within a given price range)
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Sep 10,2018
Sep 10,2018
0
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We had a property listed with them for sale. At least twice we caught them blatantly lying about organising and completing viewings with some fictitious prospective buyers. Over the phone we were given very vivid viewing feedback from the buyers and when we confronted them ...
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Aug 31,2018
Aug 31,2018
0
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Dealing with of Barnard Marcus Ealing was truly amazing.. The service was very professional and honest. Both parties buyer and vendors needs were fairly balanced making for a quick sale and purchase. Exchange and completion within a 4 week period. A true blessing...
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Aug 31,2018
Aug 31,2018
0
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Negotiators were very quick to sort viewings, knowledgable on the market and the local area, always around to answer any questions that I had....
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Aug 30,2018
Aug 30,2018
0
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Hi, my experience with Barnard Marcus was very good and they helped me find my first property. In particular Kelly was very commandeering and was always proactive in finding and showing me properties in line with what I wanted and could afford and answered all ...
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Aug 30,2018
Aug 30,2018
0
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Selling my home with Barnard Marcus in Ealing was an absolute pleasure. The team there offered nothing but outstanding service throughout the sale. Being a first time seller, working with Kelly was fantastic! Her knowledge of the current market, area and her brilliant customer service ...
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Comment on agent fees
Good!
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Yes
Aug 30,2018
Aug 30,2018
0
people found
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The whole team at Barnard Marcus, James Fox (the negotiator), Kelly Gill (the branch manager) and Karen Attack (the Regional Sales Progression Partner) moved heaven and earth to make sure that once the deal had been agreed, we actually got it over the line to ...
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Comment on agent fees
No complaints. They earned it!
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Aug 29,2018
Aug 29,2018
0
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I have recently sold my house through Barnard Marcus Ealing and after be very sceptical I must say the whole experience was fast and hassle free . Kelly the manager has been In the industry for over 8 years and was very helpful with her professional advice ...
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Aug 29,2018
Aug 29,2018
0
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I am a tenant in a property managed by Barnard Marcus and our Property Co-ordinator, Ann-Marie Kirby, has been absolutely amazing since taking over management. She quickly replies to our emails, liaises with the landlord and gets any issues sorted out quickly and with the ...
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Aug 17,2018
Aug 17,2018
1
people found
this helpful
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Horrendous experience. Was shown the property by a Trainee who was inexperienced, happy to give the benefit of the doubt as just a Trainee. Her manager, William English was extremely rude, arrogant and inept. His behaviour was reprehensible even putting the phone down on my ...
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Aug 17,2018
Aug 17,2018
3
people found
this helpful
this helpful
I am a tenant in one of the Barnard Marcus managed properties in Mitcham.
I normally deal with Lauren Kelly and honestly what a fantastic member of staff. Whenever I have a query she is prompt in replying and is always has a great deal ...
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Aug 17,2018
Aug 17,2018
0
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Completely baffled by these poor reviews, I personally found it a pleasure to deal with Barnard Marcus. James was excellent across multiple viewings me and my partner had with him. He was calm, collected, insightful and reassured us throughout the entire negotation process.
I was ...
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Aug 16,2018
Aug 16,2018
4
people found
this helpful
this helpful
Lauren has taken over my property management recently and I have seen a significant improvement in service in comparison to previous experience with this property agent.
Lauren has dealt with quite a number of issues recently and has been efficient and professional....
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Comment on agent fees
Fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
