Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.show more
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
Avoid avoid avoid
Totally unprofessional timewasters
Ali avoids and doesnt return calls and even hides out back when you go into the office! Not a good role model for those poor kids that work for him!
He didnt even turn up for a meeting with ... read full review
Branch: London, 279 Old Brompton Road
Services: Lettings (as a Tenant)
Rent PCM: £2500 Would you recommend?: No
Postcode: W8
Branch: London, 279 Old Brompton Road
Lettings (as a Tenant)
Rent PCM: £2500 Postcode: W8
1people found this helpful
Orribile experience
Me and my flatmate had a terrible issue in our property, due to the bad works done on the roof, when was raining hard the water filtered and poured from the ceiling to the bathroom and one bedroom. there were leaks and cracks ... read full review
Terrible service. Cost me my buyer through incompetence and a lack of attention. To detail. Consistently missed on deadlines and failed committments. I would even now avoid viewing properties listed with them. Vary poor.... read full review
“Leah Crawford has made a massive difference t......”
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5 Star Review
Nov 10,2019
Zoe
By:
'craig'
Nov 10,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Rent PCM: £1200 Would you recommend?: Yes
Postcode: SW19
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Rent PCM: £1200 Postcode: SW19
1people found this helpful
Leah Crawford has made a massive difference to both the landlord and the tenant since she took over our account, many thanks. The company should profile her as a company standard... read full review
“Scarlett Wilkinson has been an excellent prop......”
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5 Star Review
Nov 08,2019
SCARLETT
By:
'B'
Nov 08,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW5
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Postcode: SW5
1people found this helpful
Scarlett Wilkinson has been an excellent property manager. She is results orientated and has been responsive and helpful at all times.
Her approach is always professional and she is refreshingly courteous and diligent. Thank you Scarlett!... read full review
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(1)
Been without heating and hot water for nearly 3 weeks. No one working for this agency could give a *... Middle of winter and they just ignore you or tell you to wait for someone else to call. Pathtic but apparently I have to wait for 8 weeks of being without heating and hot water to report anything...
I have never been treated tis baddly in my life.
barnardmarcus
sequencehome
thecornellgroup
Alll the same company that violates your rights...
Been fighting wih them just to get the ...
“I am so happy to be in contact with Hannah fr......”
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4 Star Review
Nov 01,2019
hannah
By:
'Ruby'
Nov 01,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW9
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Postcode: TW9
1people found this helpful
I am so happy to be in contact with Hannah from Barnard Marcus. Hannah has been extremely professional and diligent in dealing with the queries in connection to my let property... read full review
“Shout out to Ann-Marie Kirby. She's been an a......”
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5 Star Review
Oct 30,2019
Ann-Marie
By:
'Beatrice'
Oct 30,2019
Branch: London, 85 Rectory Grove
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW9
Branch: London, 85 Rectory Grove
Lettings (as a Tenant)
Postcode: SW9
0people found this helpful
Shout out to Ann-Marie Kirby. She's been an amazing property manager for the flat I was renting in Stockwell. She's really efficient, polite and always replied quickly to any questions I've had throughout the tenancy.
Now fingers crossed for the return of the deposit, but ... read full review
“Excellent in responding to emergencies and pr......”
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5 Star Review
Oct 24,2019
SCARLETT
By:
'Gulsun'
Oct 24,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW15
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Postcode: SW15
1people found this helpful
Excellent in responding to emergencies and promptness in dealing with matters objectively. I am a landlady receiving management services from Barnard Marcus since 2007, living overseas . Particularly I appreciate the conscientious and prompt service received from management services for the last 2 years... read full review
“Hannah is very helpful working through issues......”
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5 Star Review
Oct 08,2019
hannah
By:
'Peter'
Oct 08,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: They manage our estate
Would you recommend?: Yes
Postcode: W13
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
They manage our estate
Postcode: W13
0people found this helpful
Hannah is very helpful working through issues which were previously handled by other staff but half-way taken up by her to take ownership. She is now proceeding to complete the issues and is willing to deal with questions.... read full review
Absolutely Unprofessional! Would never recommend.
We pulled out of a property due to it having mould, they offered to get some of it taken care of but not all. The property was not in good condition. Fire place broken, lights and curtains broken. No handover ... read full review
“Scarlett Wilkinson, property coordinator at B......”
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5 Star Review
Sep 20,2019
SCARLETT
By:
'Norris'
Sep 20,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Tenant)
Postcode: CR0
2people found this helpful
Scarlett Wilkinson, property coordinator at Barnard Marcus, I have to say, rendered an impeccable service particularly when leaving the property and receiving deposit back. With her excellent communication skills, listening skills and negotiation skills, she sorted out this process in a diligent and fair manner. ... read full review
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: Yes
Postcode: W14
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: W14
2people found this helpful
Ashleigh supported us for 2 years as our property coordinator. We had quite a few bits that cropped up over the years, leaking bath/ toilet, broken fridge etc. She was always very quick to understand what's happened, respond to our emails and find a solution for ... read full review
“Rude and sarcastic via email on cancelling an appointment....”
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1 Star Review
Aug 31,2019
Punam
By:
'Punam'
Aug 31,2019
Branch: London, 66-68 Shepherds Bush Road
Services: Sales (Prospective customer)
Sold price: £550000 Would you recommend?: No
Postcode: W10
Branch: London, 66-68 Shepherds Bush Road
Sales (Prospective customer)
Sold price: £550000 Postcode: W10
0people found this helpful
Only dealt with the Shepherds Bush branch for the first time. I cancelled an appointment for which the person I was dealing with over the phone replied by sending me a sarcastic and rude reply.
I will avoid them in the future, so should you.
... read full review
A TOTAL DISGRACE AND WASTE OF TIME!!...
THEY............
• MISLEAD YOU
• LIE TO YOU,
• ADVERTISED FAKE PROPERTIES TO ATTRACT PEOPLE
• INCREASE PROPERTY SALE PRICE AFTER YOUR OFFER HAS BEEN FORMALLY ACCEPTED.
• TOTALLY DISHONEST AND USELESS PEOPLE!!
MY OFFER WAS FORMALLY ACCEPTED, THEN REJECTED ASKING FRO 35K ... read full review
“I have used BM in Southfields to buy and to s......”
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4 Star Review
Aug 28,2019
By:
'Carys'
Aug 28,2019
Branch: London, 245 Wimbledon Park Road
Services: Sales (as a Vendor)
Sold price: £360000 Would you recommend?: Yes
Postcode: SW18
Branch: London, 245 Wimbledon Park Road
Sales (as a Vendor)
Sold price: £360000 Postcode: SW18
0people found this helpful
I have used BM in Southfields to buy and to sell and I have been very impressed by them both times. They are friendly, efficient and it feels like they are very much on your side. I would recommend them heartily.... read full review
“The team at Barnard Marcus in New Malden prov......”
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5 Star Review
Aug 17,2019
Tom
By:
'Maureen'
Aug 17,2019
Branch: New Malden, 9 Coombe Road
Services: Sales (as a Vendor)
Sold price: £425000 Would you recommend?: Yes
Postcode: KT3
Branch: New Malden, 9 Coombe Road
Sales (as a Vendor)
Sold price: £425000 Postcode: KT3
0people found this helpful
The team at Barnard Marcus in New Malden provided an excellent professional service. The housing market at the time of our sale was very challenging and Tom in particular was very reassuring and supportive throughout the sale of the house. Tom's guidance was essential in ... read full review
Impossible to work with.
After a frustrated experience one year ago, where we placed an offer with very long discussions back and forth for a property that later was advised that it had been long gone... Of course that had put us around 2 weeks "on ... read full review
“Ashleigh is super efficient, friendly and rel......”
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5 Star Review
Jul 23,2019
Ashleigh
By:
'Lisa'
Jul 23,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W11
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Lettings (as a Landlord)
Postcode: W11
3people found this helpful
Ashleigh is super efficient, friendly and reliable. A rare gem! She has been a really fantastic property manager and I have had many awful ones in the past so I know what I am talking about...... read full review
Branch: Redhill, 27 Station Road
Services: Sales (as a Vendor)
Sold price: £500000 Would you recommend?: Yes
Postcode: RH1
Branch: Redhill, 27 Station Road
Sales (as a Vendor)
Sold price: £500000 Postcode: RH1
0people found this helpful
I advertised with BM after having issues with Purple Bricks. The agents were really helpful and worked very hard to find me a purchaser. One point to note is that the agents weren't clear about the extent of the chain I would be involved in ... read full review
“After a rocky start with Barnard Marcus Chisw......”
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5 Star Review
Jun 20,2019
Louise
By:
'Jake'
Jun 20,2019
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Services:
Would you recommend?: Yes
Postcode: SW6
Branch: Leighton Buzzard, Cumbria House, 16-20 Hockliffe Street
Postcode: SW6
4people found this helpful
After a rocky start with Barnard Marcus Chiswick branch (Jamal) we were worried about how our property would be managed.
Enter Ashleigh Fisher and Louise Seddon who changed a 3* review to a 5* one. No problem was to big/small and everything was dealt with professionally ... read full review
Branch: London, 273 Chiswick High Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: TW8
Branch: London, 273 Chiswick High Road
Sales (as a Buyer)
Postcode: TW8
1people found this helpful
Please stay away for your own best! This is the most unprofessional and rudest real estate agency ever experienced. We would never recommend these guys to anyone!... read full review
We bought a flat with Barnard Marcus in Tooting. Our agent Micah Spencer was so helpful and guided us through the process. We are so pleased with his professional and human approach... read full review
Branch: Sutton, 9 Station Parade
Services: Property Management
Would you recommend?: No
Postcode: SM2
Branch: Sutton, 9 Station Parade
Property Management
Postcode: SM2
0people found this helpful
I called the Sutton branch to ask them to remove one of their boards which was lying on the ground for months outside of my flat block. They promised to remove "in a couple of days". Two weeks passed. I called again. The lady told ... read full review
Very friendly staff, ready to help you eny time , you feel like home every time when you enter the agency. I never find people more polite and wonderful like them . They do the best job ð¤... read full review
All these agents care about are their 'five star' reviews (they pester you until they have what they need). They are not invested in customer service or the customers needs. I had a viewing at a Sydenham property with Aj, 15 minutes before my viewing his ... read full review
Branch: Redhill, 27 Station Road
Services: They arranged our mortgage
Sold price: £215000 Would you recommend?: Yes
Postcode: RH4
Branch: Redhill, 27 Station Road
They arranged our mortgage
Sold price: £215000 Postcode: RH4
0people found this helpful
Mr Shaun White is the best Martgage Manager I have ever met. Shaun is very patient with the customer, as well as caring and professional. He cares about what customers need and pay highly attention to.
I have moved and settled into my dream home ... read full review
Branch: London, 155 Upper Richmond Road
Services: They arranged our mortgage
Sold price: £350000 Would you recommend?: Yes
Postcode: SW17
Branch: London, 155 Upper Richmond Road
They arranged our mortgage
Sold price: £350000 Postcode: SW17
0people found this helpful
Abbas was incredibly helpful to me as a first-time buyer, giving me a really comprehensive overview of all of my options and ensuring I understood exactly what all the services and products he was showing me covered. Abbas helped me with my search not only ... read full review
Comment on agent fees
For the services offered I believe Abbas' fees represent great value for money.
This team , its been nothing but pleasure dealing with them. They were quick to respond to your calls and emails, were professional and polite. Jasmin and leya had been absolutely fantastic throughout.... read full review
Branch: London, 814 High Road
Services: Lettings (as a Tenant)
Rent PCM: £1700 Would you recommend?: No
Postcode: N20
Branch: London, 814 High Road
Lettings (as a Tenant)
Rent PCM: £1700 Postcode: N20
4people found this helpful
I don't even know where to begin this is the worst agency i never seen in my life. The lady called mouna that works in Finchley branch showed use a house in 8 Darcy close N20 we put an offer and the landlord accepted the offer. ... read full review
Branch: Sutton, 9 Station Parade
Services: Sales (as a Vendor)
Sold price: £581000 Would you recommend?: Yes
Postcode: SM1
Branch: Sutton, 9 Station Parade
Sales (as a Vendor)
Sold price: £581000 Postcode: SM1
1people found this helpful
We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with ... read full review
Comment on agent fees
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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