76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
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Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
Latest Reviews
View all Reviews 834
29th Nov 2024
reviewed by 'Niko'
11th Nov 2024
reviewed by 'Hamed'
24th Oct 2024
reviewed by 'Vicky'
8th Jul 2024
reviewed by 'Celia Lima'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 76% | 77% | £560 | £4,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 142 | 41 | 135 | 82 | 152 | 25 | 93 | 27 | 45 | 92 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Barnard Marcus Branches (view all 49)
May 19,2021
May 19,2021
1
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I have to say that as far as the property management side of the business goes I really can't fault them. They have helped me with a lot of problems & queries regarding my rental property. The member of staff that I have dealt with has ...
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May 14,2021
May 14,2021
0
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If I could give 0 stars I would. Absolutely appalling company. Ignores calls and emails. Does not deal with anything efficiently if at all. If you want a total property mismanagement then these are your people. Otherwise stay clear!!...
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May 13,2021
May 13,2021
0
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I just want to say thank you for the most friendly Aleksandra Mrkobrada
Lettings Negotiator in Chiswick.
She was so professional and spontaneous with her help.
Actually I had a view for one apartment,what was not really what I was looking for and she ...
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Apr 27,2021
Apr 27,2021
2
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The worst service. Estate agents gave us very little information, and were not helpful when we had queries.
They took such a long time to get everything sorted, and when they did they gave half information to us and the landlord.
We ended up having ...
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Apr 14,2021
Apr 14,2021
0
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Having had our flat on the market for many months with another agent.
We spoke to Tom within days we had an open day
with six viewings.
This resulted in an offer for full asking price.
Brillant service from Tom and the team very impressed ...
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Apr 12,2021
Apr 12,2021
0
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All these reviews seem a bit fake. They do not respond to email, in fact they just blatently ignore you... but then at the same time, they will email you and expect you to respond immediatelly.
They are also really good at sending people round ...
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Apr 01,2021
Apr 01,2021
2
people found
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Ashleigh Fisher has been pleasure to deal with and more importantly made my life as a landlord easy. She has communicated throughout the whole process and answered any and all my queries however big or small efficiently. Would gladly work with her her on any ...
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Mar 22,2021
Mar 22,2021
0
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I had the best experience with Deejay Sullivan from Barnard Marcus, he was amazing through out the whole property buying process.
Also appreciate that he put us first as the client and was extremely patient, helpful and stayed in communication (follow up even after he ...
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Mar 06,2021
Mar 06,2021
0
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I cannot recommend this branch of BM enough! The staff are so professional and do their utmost to sell your property. The care I received while the sale was going through was second to none. I was consistently supported and updated. I worked with Maria, ...
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Mar 04,2021
Mar 04,2021
0
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I have had an amazing experience with Barnard Marcus; I am first time renter and was very nervous as I wasn’t quite sure how the rent process goes and wanted to ensure I found the right home.
I have had bad experience with other ...
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Mar 03,2021
Mar 03,2021
0
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Very happy with service from this branch. Rented out my flat through them and all was quick, smooth and efficient. Found tennants in 1 week. No issues at all. No prob ending contract either. Would use again no problem....
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Mar 10, 2021
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Fantastic Team!! Huge thank you to Dayna for being very professional and helping me find a property to rent. Will definitely be returning to Barnard Marcus. ...
Mar 03,2021
Mar 03,2021
0
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Tom from the Epsom branch was so helpful with buying our first home. Instantly felt at ease with him and gave us great confidence that we were making the right decision. He answered all our questions and pointed us in the direction of the lovely ...
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Feb 28,2021
Feb 28,2021
2
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5 stars for Ashleigh Fisher. Significant work was required in our flat and she was excellent at managing the process. Couple this with the fact we had a baby due and it was a race to get it completed, but Ashleigh made it her own personal ...
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Feb 15,2021
Feb 15,2021
0
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We started off well, but we had a flew complication with the property we wanted to take. We were notified two days before our moving day that we couldn’t move in as the landlord had unfortunately pulled out. so you can imagine how panicked ...
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Feb 10,2021
Feb 10,2021
1
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A consistently excellent level of service provided by Archie. He is very helpful and professional, to deal with at all times....
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Feb 08,2021
Feb 08,2021
1
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I would not recommend this agency as they are not professional, impolite and totally not
truthful, my experience with Lucy Smith and Bethany was completely waste of time....
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Feb 05,2021
Feb 05,2021
0
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We were very pleasantly surprised by our experience dealing with the Surbiton office of Barnard Marcus in the purchase of our new build apartment in Surbiton. Jo Hughes led on the deal, and was supportive throughout the process. Like most property transactions, there were bumps ...
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Jan 18,2021
Jan 18,2021
0
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Vendors and buyers, stay away. Upon viewing they sent a trainee who didn't say a word and left me to wonder the house by my self. Also I had a offer accepted, the agent continued to do viewings after which eventually I got out bided. ...
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Jan 17,2021
Jan 17,2021
2
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I just had a very bad experience with them.
So, my best advice is, when you pass in front of a Barnard Marcus agency to rent a property, turn your head and take a walk to the other side....
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Jan 16,2021
Jan 16,2021
1
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The worst letting agent ever. Unprofessional and irresponsible. Water leakage, ceiling collapse, electricity cut off... what could be even worse. Our light cuts off, contract comes saying there is short cut due to water leakage upstairs. Our agent simply replied saying it is solely our ...
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Jan 14,2021
Jan 14,2021
0
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Initially shown around by the team at Epsom branch. Conor who is now the manager was professional and helpful. He got us into the place we wanted and relatively stress free process to start with.
Sadly, for a short while the property was managed by ...
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Jan 05,2021
Jan 05,2021
3
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New Malden branch: Experience dealing with a sale from a buyers perspective. Administrative team/Sales are slow to send a Credas link and proceed to chase you for their incompetence. They hold no responsibility in their failings, incompetence, lack customer care and are swift to ...
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Dec 31,2020
Dec 31,2020
1
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Only giving 1 Star as there is no option for a "no star" rating.
They are terrible in solving any issues we have encountered the last couple of years of living at this property.
Fridge stopped working over a year ago - never got a replacement, ...
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Dec 23,2020
Dec 23,2020
2
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My five star review reflects solely the work of Ashleigh Fisher. I’ve had a few issues with the agency staff getting no response from my landlord when it comes to him fixing anything over the last two years but every time Ashleigh gets involved ...
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Dec 17,2020
Dec 17,2020
3
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Beware Andreja in lettings west Kensington. Dishonest and does not respond to emails when complaints are made. Took money from our account which went against what was promised. Following up in small claims court. Refused to give our tennant's a refund for overpaid rent (+1...
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Dec 12,2020
Dec 12,2020
1
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Worst Agency I have ever dealt with in my life!!
- Absolutely unprofessional
- Arrogant
- Rude
- Unable to stick to time
- Negative
- Unhelpful
I would advise everyone not to ever go anywhere near this agency as you would be left extremely ...
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Dec 01,2020
Dec 01,2020
2
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I'm leaving a review to recognise Morgan Hennessy. Morgan has the perfect attitude to be working for a property management company. She really 'owns' her responsibilities, follows through and keeps me informed of what's happening. That's a rare trait in such a stressful business! Thank ...
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Nov 22,2020
Nov 22,2020
0
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Thank you Barnard Marcus for the excellent service. I was very fortunate to have Mr Stuart Bunce to assist me on the purchase of the Chiswick property.
Stuart has been very professional, attentive to the the buyer need, excellent in communication skills and very patient. ...
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Nov 17,2020
Nov 17,2020
1
people found
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Ms Scarlett Wilkinson is a true asset to Barnard Marcus in their property management organisation (sequence homes). She is a consummate professional who deals very promptly with all tenant issues that arise in a highly effective manner. She is both courteous and genuinely engaged with ...
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Nov 05,2020
Nov 05,2020
2
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A great ambassador for Barnard Marcus.
Ashleigh has managed my property for a number of years and her responsiveness has been excellent (even during a pandemic) - she’s been available to deal with issues and has always provided sensible solutions quickly and with a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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