Barnard Marcus
3.6/5, 833 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

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Latest Reviews

 View all Reviews 833
11th Nov 2024
reviewed by 'Hamed'
“I had an amazing experience working with Barnard Marcus Muswell hill, especially with Chris as my agent. From the start, ......”
24th Oct 2024
reviewed by 'Vicky'
“Joey & Peter at Barnard Marcus Streatham could not have been more helpful when I was looking for a flat for ......”
14th Oct 2024
reviewed by 'Basil'
“We had a fantastic experience with the whole team at Barnard Marcus Pitney ,Their service and communication were brilliant throughout ......”
24th Aug 2024
reviewed by 'Lily'
“Had the best experience finding a place to rent with Barnard Marcus. Stefanie Naraine was very helpful throughout the entire ......”
8th Jul 2024
reviewed by 'Celia Lima'
“Very good service from the entire team and especially the manager Vidas Fiodorovas, always ready to help....”
13th May 2024
reviewed by 'Shoma'
“Tyrone and Georgia are great team made sure our rental property went though seamlessly and smoothly as possible we are ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 24 93 27 45 92
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Barnard Marcus Branches (view all 49)
Chiswick, W4
Chiswick, W4
Clapham, SW4
Covent Garden, WC2H
Croydon, CR0
Dorking, RH4
Ealing, W5
Earlsfield, SW18

“Landlords stay clear...”

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May 14,2021
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By: 'Martina T'
May 14,2021
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If I could give 0 stars I would. Absolutely appalling company. Ignores calls and emails. Does not deal with anything efficiently if at all. If you want a total property mismanagement then these are your people. Otherwise stay clear!!...
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“I just want to say thank you for the most fri......”

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May 13,2021
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Aleksandra
By: 'Marie'
May 13,2021
0 people found
this helpful
I just want to say thank you for the most friendly Aleksandra Mrkobrada Lettings Negotiator in Chiswick. She was so professional and spontaneous with her help. Actually I had a view for one apartment,what was not really what I was looking for and she ...
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“The worst service. Estate agents gave us very......”

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Apr 27,2021
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By: 'Sarah'
Apr 27,2021
2 people found
this helpful
The worst service. Estate agents gave us very little information, and were not helpful when we had queries. They took such a long time to get everything sorted, and when they did they gave half information to us and the landlord. We ended up having ...
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“Sale...”

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Apr 14,2021
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Tom
By: 'Ann'
Apr 14,2021
0 people found
this helpful
Having had our flat on the market for many months with another agent. We spoke to Tom within days we had an open day with six viewings. This resulted in an offer for full asking price. Brillant service from Tom and the team very impressed ...
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“All these reviews seem a bit fake. They do no......”

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Apr 12,2021
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SCARLETT
By: 'Delwyn'
Apr 12,2021
0 people found
this helpful
All these reviews seem a bit fake. They do not respond to email, in fact they just blatently ignore you... but then at the same time, they will email you and expect you to respond immediatelly. They are also really good at sending people round ...
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“Exemplary Customer Service...”

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Apr 01,2021
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Ashleigh
By: 'Aaron'
Apr 01,2021
2 people found
this helpful
Ashleigh Fisher has been pleasure to deal with and more importantly made my life as a landlord easy. She has communicated throughout the whole process and answered any and all my queries however big or small efficiently. Would gladly work with her her on any ...
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“Great experience with Deejay Sullivan...”

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Mar 22,2021
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Deejay
By: 'Manuela'
Mar 22,2021
0 people found
this helpful
I had the best experience with Deejay Sullivan from Barnard Marcus, he was amazing through out the whole property buying process. Also appreciate that he put us first as the client and was extremely patient, helpful and stayed in communication (follow up even after he ...
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“I cannot recommend this branch of BM enough! ......”

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Mar 06,2021
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Maria
By: 'Jane'
Mar 06,2021
0 people found
this helpful
I cannot recommend this branch of BM enough! The staff are so professional and do their utmost to sell your property. The care I received while the sale was going through was second to none. I was consistently supported and updated. I worked with Maria, ...
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“I have had an amazing experience with Barnar......”

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Mar 04,2021
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Cameron
By: 'Ms Campbell'
Mar 04,2021
0 people found
this helpful
I have had an amazing experience with Barnard Marcus; I am first time renter and was very nervous as I wasn’t quite sure how the rent process goes and wanted to ensure I found the right home. I have had bad experience with other ...
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“Very happy with service from this branch....”

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Mar 03,2021
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gareth
By: 'David'
Mar 03,2021
0 people found
this helpful
Very happy with service from this branch. Rented out my flat through them and all was quick, smooth and efficient. Found tennants in 1 week. No issues at all. No prob ending contract either. Would use again no problem....
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By: T
Mar 10, 2021
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Fantastic Team!! Huge thank you to Dayna for being very professional and helping me find a property to rent. Will definitely be returning to Barnard Marcus. ...

“Supportive, kind and amazingly helpful !...”

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Mar 03,2021
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Tom
By: 'Philippa'
Mar 03,2021
0 people found
this helpful
Tom from the Epsom branch was so helpful with buying our first home. Instantly felt at ease with him and gave us great confidence that we were making the right decision. He answered all our questions and pointed us in the direction of the lovely ...
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“5 stars for Ashleigh Fisher...”

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Feb 28,2021
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Ashleigh
By: 'Matt'
Feb 28,2021
2 people found
this helpful
5 stars for Ashleigh Fisher. Significant work was required in our flat and she was excellent at managing the process. Couple this with the fact we had a baby due and it was a race to get it completed, but Ashleigh made it her own personal ...
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“We started off well, but we had a flew compli......”

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Feb 15,2021
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Joshua
By: 'Keila'
Feb 15,2021
0 people found
this helpful
We started off well, but we had a flew complication with the property we wanted to take. We were notified two days before our moving day that we couldn’t move in as the landlord had unfortunately pulled out. so you can imagine how panicked ...
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“A consistently excellent level of service pro......”

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Feb 10,2021
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Archie
By: 'Tom'
Feb 10,2021
1 people found
this helpful
A consistently excellent level of service provided by Archie. He is very helpful and professional, to deal with at all times....
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“Don't trust this agency...”

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Feb 08,2021
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By: 'Mrs'
Feb 08,2021
1 people found
this helpful
I would not recommend this agency as they are not professional, impolite and totally not truthful, my experience with Lucy Smith and Bethany was completely waste of time....
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“We were very pleasantly surprised by our expe......”

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Feb 05,2021
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Louise
By: 'Blake Mark'
Feb 05,2021
0 people found
this helpful
We were very pleasantly surprised by our experience dealing with the Surbiton office of Barnard Marcus in the purchase of our new build apartment in Surbiton. Jo Hughes led on the deal, and was supportive throughout the process. Like most property transactions, there were bumps ...
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“Poor ethics and professionalism...”

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Jan 18,2021
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ELLIOTT
By: 'Khaled'
Jan 18,2021
0 people found
this helpful
Vendors and buyers, stay away. Upon viewing they sent a trainee who didn't say a word and left me to wonder the house by my self. Also I had a offer accepted, the agent continued to do viewings after which eventually I got out bided. ...
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“Landlord...”

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Jan 17,2021
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By: 'Roby Silvestri'
Jan 17,2021
2 people found
this helpful
I just had a very bad experience with them. So, my best advice is, when you pass in front of a Barnard Marcus agency to rent a property, turn your head and take a walk to the other side....
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“The worst letting agent ever. Unprofessional ......”

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Jan 16,2021
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Ashleigh
By: 'Chan'
Jan 16,2021
1 people found
this helpful
The worst letting agent ever. Unprofessional and irresponsible. Water leakage, ceiling collapse, electricity cut off... what could be even worse. Our light cuts off, contract comes saying there is short cut due to water leakage upstairs. Our agent simply replied saying it is solely our ...
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“Initially shown around by the team at Epsom b......”

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Jan 14,2021
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By: 'George'
Jan 14,2021
0 people found
this helpful
Initially shown around by the team at Epsom branch. Conor who is now the manager was professional and helpful. He got us into the place we wanted and relatively stress free process to start with. Sadly, for a short while the property was managed by ...
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“New Malden branch: Experience dealing with a sale from a ......”

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Jan 05,2021
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By: 'DC'
Jan 05,2021
3 people found
this helpful
New Malden branch: Experience dealing with a sale from a buyers perspective. Administrative team/Sales are slow to send a Credas link and proceed to chase you for their incompetence. They hold no responsibility in their failings, incompetence, lack customer care and are swift to ...
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“Only giving 1 Star as there is no option for ......”

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Dec 31,2020
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Morgan
By: 'Ciprian'
Dec 31,2020
1 people found
this helpful
Only giving 1 Star as there is no option for a "no star" rating. They are terrible in solving any issues we have encountered the last couple of years of living at this property. Fridge stopped working over a year ago - never got a replacement, ...
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“My five star review reflects solely the work ......”

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Dec 23,2020
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Ashleigh
By: 'Fiona'
Dec 23,2020
2 people found
this helpful
My five star review reflects solely the work of Ashleigh Fisher. I’ve had a few issues with the agency staff getting no response from my landlord when it comes to him fixing anything over the last two years but every time Ashleigh gets involved ...
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“Beware Andreja Kmetovic in lettings west Kens......”

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Dec 17,2020
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By: 'Rachel'
Dec 17,2020
3 people found
this helpful

Beware Andreja in lettings west Kensington. Dishonest and does not respond to emails when complaints are made. Took money from our account which went against what was promised. Following up in small claims court. Refused to give our tennant's a refund for overpaid rent (+1...
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“Worst Agency I have ever dealt with in my lif......”

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Dec 12,2020
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By: 'Sarah'
Dec 12,2020
1 people found
this helpful
Worst Agency I have ever dealt with in my life!! - Absolutely unprofessional - Arrogant - Rude - Unable to stick to time - Negative - Unhelpful I would advise everyone not to ever go anywhere near this agency as you would be left extremely ...
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“I'm leaving a review to recognise Morgan Henn......”

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Dec 01,2020
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Morgan
By: 'Malcolm'
Dec 01,2020
2 people found
this helpful
I'm leaving a review to recognise Morgan Hennessy. Morgan has the perfect attitude to be working for a property management company. She really 'owns' her responsibilities, follows through and keeps me informed of what's happening. That's a rare trait in such a stressful business! Thank ...
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“Thank you Barnard Marcus for the excellent service. I was ......”

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Nov 22,2020
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Stuart
By: 'Michelle'
Nov 22,2020
0 people found
this helpful
Thank you Barnard Marcus for the excellent service. I was very fortunate to have Mr Stuart Bunce to assist me on the purchase of the Chiswick property. Stuart has been very professional, attentive to the the buyer need, excellent in communication skills and very patient. ...
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“Ms Scarlett Wilkinson is a true asset to Barn......”

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Nov 17,2020
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SCARLETT
By: 'Matthew'
Nov 17,2020
1 people found
this helpful
Ms Scarlett Wilkinson is a true asset to Barnard Marcus in their property management organisation (sequence homes). She is a consummate professional who deals very promptly with all tenant issues that arise in a highly effective manner. She is both courteous and genuinely engaged with ...
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“A great ambassador for Barnard Marcus. Ashle......”

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Nov 05,2020
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Ashleigh
By: 'Greg'
Nov 05,2020
2 people found
this helpful
A great ambassador for Barnard Marcus. Ashleigh has managed my property for a number of years and her responsiveness has been excellent (even during a pandemic) - she’s been available to deal with issues and has always provided sensible solutions quickly and with a ...
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“Not recommended...”

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Oct 31,2020
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By: 'C.'
Oct 31,2020
0 people found
this helpful
As a landlord represented by Barnard Marcus, I concur with the tenant who said that they are only interested in getting the contract signed, but very poor at resolving issues arising after the tenant has moved in. I have also been very disappointed on several ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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