Barnard Marcus
3.6/5, 833 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

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Latest Reviews

 View all Reviews 833
11th Nov 2024
reviewed by 'Hamed'
“I had an amazing experience working with Barnard Marcus Muswell hill, especially with Chris as my agent. From the start, ......”
24th Oct 2024
reviewed by 'Vicky'
“Joey & Peter at Barnard Marcus Streatham could not have been more helpful when I was looking for a flat for ......”
14th Oct 2024
reviewed by 'Basil'
“We had a fantastic experience with the whole team at Barnard Marcus Pitney ,Their service and communication were brilliant throughout ......”
24th Aug 2024
reviewed by 'Lily'
“Had the best experience finding a place to rent with Barnard Marcus. Stefanie Naraine was very helpful throughout the entire ......”
8th Jul 2024
reviewed by 'Celia Lima'
“Very good service from the entire team and especially the manager Vidas Fiodorovas, always ready to help....”
13th May 2024
reviewed by 'Shoma'
“Tyrone and Georgia are great team made sure our rental property went though seamlessly and smoothly as possible we are ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 24 93 27 45 92
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Barnard Marcus Branches (view all 49)
Chiswick, W4
Chiswick, W4
Clapham, SW4
Covent Garden, WC2H
Croydon, CR0
Dorking, RH4
Ealing, W5
Earlsfield, SW18

“I mainly dealt with Billy and Zak. They were both ......”

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Nov 14,2013
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Billy
By: 'Irene'
Nov 14,2013
3 people found
this helpful
I mainly dealt with Billy and Zak. They were both very polite, helpful and very respectful when they had viewings in my property. Billy was the one that found me the tenant, he was very efficient and kept me up-to-date with everything. I would recommend ...
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“We have let our flat for several years through Barnard ......”

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Nov 13,2013
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By: 'Lynda'
Nov 13,2013
0 people found
this helpful
We have let our flat for several years through Barnard Marcus in Kennington. Our recent experience was excellent. Daniel and Wayne have been efficient, courteous and responsive and found us some good tenants very quickly...
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“I invited the top three agencies in Kennington to pitch ......”

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Nov 13,2013
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By: 'Camberwell'
Nov 13,2013
0 people found
this helpful
I invited the top three agencies in Kennington to pitch for the job, Chuk was the only one who arrived having researched the flat. He told me things about it and the area I hadn't learned in five years. He made a strong price pitch ...
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“You are coerced into using their in house mortgage advisor, ......”

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Nov 13,2013
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By: 'loungepussy'
Nov 13,2013
2 people found
this helpful
You are coerced into using their in house mortgage advisor, even though this is illegal. The staff are uneducated, rude, and their in house mortgage advisor incompetent and not very bright. Due to them we lost the house we were about to buy!...
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“I had lots of questions regarding advice on fees and ......”

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Nov 11,2013
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Natalie
By: 'Mr'
Nov 11,2013
1 people found
this helpful
I had lots of questions regarding advice on fees and what lettings package would work for my first lettings property. Natalie helped explain to me what requirements I would need to be a Landlord and understood my financial requirements and I was able to pick ...
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“Both Daniel and Wayne were great to deal with and ......”

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Nov 06,2013
Minithumbup
By: 'kenprop'
Nov 06,2013
0 people found
this helpful
Both Daniel and Wayne were great to deal with and let the property very quickly. They were informative and helpful every step of the way, I would definitely use them again!...
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“We are delighted with all the help, and kindness we ......”

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Nov 05,2013
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By: 'Ian'
Nov 05,2013
0 people found
this helpful
We are delighted with all the help, and kindness we are always treated with. I would recommend the office and the team....
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“I cannot praise Chuk and his team at this branch ......”

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Nov 04,2013
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By: 'Barbara'
Nov 04,2013
0 people found
this helpful
I cannot praise Chuk and his team at this branch highly enough. The professional service I received from beginning to end of the sale of my property was outstanding and I would like to say an enormous thank you to Chuk personally for always being ...
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“The agent Gerrick Jackson was reliable, friendly and very helpful ......”

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Nov 04,2013
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Gerrick
By: 'Maria'
Nov 04,2013
0 people found
this helpful
The agent Gerrick Jackson was reliable, friendly and very helpful throughout all the letting process. Great communicator.He gave me calls to keep me updated on the procedure. Couldn't have asked for a nicer person! Thank you...
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“Excellent customer service. Arranged short notice viewings, was prompt, smartly ......”

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Oct 29,2013
Minithumbup
By: 'Mr'
Oct 29,2013
1 people found
this helpful
Excellent customer service. Arranged short notice viewings, was prompt, smartly turned out and courteous throughout all viewings. To the point of dropping me off at a viewing with another Agent after I had viewed the last property with him. All staff were polite and helpful, ...
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By: Billy Goode 'Barnard Marcus'
Oct 30, 2013
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Hi George, thanks so much for your kind words. I'm glad you enjoyed our service and I would like to wish you the very best with your move. ...

“We are the victim of shrewd strategy of Barnard Marcus. ......”

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Oct 29,2013
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By: 'disappointed'
Oct 29,2013
0 people found
this helpful
We are the victim of shrewd strategy of Barnard Marcus. We bought our first home through them and decided to hire independent lawyers and insurance policies and ended up waiting for six months before getting the position of the house due to delays by their ...
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What agent could do to change your mind?
Be honest and professional with us and the buyer both
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“On the whole the process with Barnard Marcus was good. ......”

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Oct 28,2013
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Giselle
By: 'H'
Oct 28,2013
0 people found
this helpful
On the whole the process with Barnard Marcus was good. Both Gareth House and Gisella Rappa were helpful and responded quite quickly to most of my inquiries. I would say Gisella went out of her way to help - especially on the day of the ...
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“Member of staff Wayne Henry dealt with our process from ......”

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Oct 28,2013
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By: 'Lara'
Oct 28,2013
0 people found
this helpful
Member of staff Wayne Henry dealt with our process from the very first day and he was always eager to help, friendly, professional and enthusiastic. I would recommend Barnard Marcus' branch in Kennington....
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“Awful service. Called a number of times to sort out ......”

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Oct 26,2013
Minithumbdown
By: 'Rob'
Oct 26,2013
0 people found
this helpful
Awful service. Called a number of times to sort out an issue in the property and kept getting fobbed off. Poor customer service as both a landlord and tenant....
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What agent could do to change your mind?
Lack of response to get things done.
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By: Gareth House - Lettings Manager
Oct 30, 2013
View all comments (1)
Dear Sir or Madam. Thank you for finding the time to write this review. As an agency that is constantly looking to improve our service to clients we truly value your comments and promise that they are not taken lightly. As I am unsure of the property in question, if you could please contact me directly and I can look into this issue personally, My email is [email protected]. Kind regards Gareth House - Lettings Manager ...

“I would like to thank gareth and his team for ......”

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Oct 24,2013
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Gareth
By: 'Mr'
Oct 24,2013
0 people found
this helpful
I would like to thank gareth and his team for their honest and professional service. Having been advised initially on what would make a good buy to let investment this was then followed up by finding a tenant after we exchanged contracts and our new ...
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By: Gareth House - Lettings Manager
Oct 31, 2013
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Dear Mr Grahame, Thank you very much for your kind words. We wish you the best of luck with your new tenants. Kind regards Gareth House ...

“Jordanna was great from our very first meeting. She kept ......”

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Oct 22,2013
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Jordanna
By: 'firsttimebuyerkate'
Oct 22,2013
0 people found
this helpful
Jordanna was great from our very first meeting. She kept us constantly up to date through the offer process, and then was patient, helpful and responsive to requests during the exchange and completion. She made the whole process as easy as is possible and it ...
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“Excellent client service,Gisella pay attention to customer needs,very ......”

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Oct 20,2013
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Giselle
By: 'Gisella'
Oct 20,2013
0 people found
this helpful
Excellent client service,Gisella pay attention to customer needs,very polite .I will use Barnard Marcus again and recommend the agent to friend....
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“We dealt with Wayne from our first contact with Bernard ......”

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Oct 18,2013
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By: 'arv'
Oct 18,2013
0 people found
this helpful
We dealt with Wayne from our first contact with Bernard Marcus and he was always professional, proactive and went the extra mile to make sure the process was as smooth as possible. We had a couple of stumbling blocks with the flat but Wayne dealt ...
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“I am just about to finish signing a contract with ......”

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Oct 15,2013
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By: 'DWilliams'
Oct 15,2013
0 people found
this helpful
I am just about to finish signing a contract with Kennington Barnard Marcus. Our past experience with estate agents hasn't been great which made us a little wary of agents as a whole but even with these reservations we have noted that they really do ...
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“Avoid at all costs! We bought our property through them ......”

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Oct 12,2013
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By: 'Bevo11'
Oct 12,2013
5 people found
this helpful
Avoid at all costs! We bought our property through them nearly a year ago. However, I happened to be walking past their office this week, and saw OUR property advertised for sale! They had put up the same picture that was there last year when ...
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“BM Kennington were very proactive in their communication, keeping me ......”

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Oct 11,2013
Minithumbup
By: 'S'
Oct 11,2013
0 people found
this helpful
BM Kennington were very proactive in their communication, keeping me informed at all times with regards to progress on letting out my property. When the initial tennant fell through they acted quickly to secure another tennant at the same rate as the previous, who also ...
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“We emailed Joe Gibson about a property listing we found ......”

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Oct 10,2013
Minithumbup
By: 'Scott'
Oct 10,2013
0 people found
this helpful
We emailed Joe Gibson about a property listing we found on the Barnard Marcus website and he responded immediately. He was able not only to meet with us but also show us three perspective properties on the same day. Before leaving the Barnard Marcus office ...
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“They were very attentive and catered to my every request. ......”

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Sep 17,2013
Minithumbup
By: 'Paul'
Sep 17,2013
0 people found
this helpful
They were very attentive and catered to my every request. Being a perfectionist by nature this was very helpful. I thought the Open Day was a great idea and from my point of view it was a great success. We had 3 offers on the Open ...
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“Sarah was incredibly kind and helpful during my property search ......”

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Sep 09,2013
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Sarah
By: 'Camillaupson'
Sep 09,2013
0 people found
this helpful
Sarah was incredibly kind and helpful during my property search - always being as accommodating as possible and provided a great service which made a big difference to buying my first house. Greg was also very helpful and informative. They were both competent and reliable....
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“The people at Barnard Marcus Kennington (Jordanna and Chuk) were ......”

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Sep 06,2013
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Jordanna
By: 'Maureen'
Sep 06,2013
1 people found
this helpful
The people at Barnard Marcus Kennington (Jordanna and Chuk) were a delight to work with. They kept me informed at all times, did exactly what they said they would do and maintained an admirable balance between professionalism and friendliness. Their reading of the market was ...
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“This branch of Barnard Marcus should not even be allowed ......”

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Aug 17,2013
Minithumbdown
By: 'Helen'
Aug 17,2013
4 people found
this helpful
This branch of Barnard Marcus should not even be allowed to be in business. They put up a property pn their web site that they had already got an offer on and tried to use us to get more money out of the buyer. They ...
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“Made me sign for mortgage through them promising they will ......”

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Aug 02,2013
Minithumbdown
By: 'Maria'
Aug 02,2013
2 people found
this helpful
Made me sign for mortgage through them promising they will take the property off the market and just notice the property is back without notice..while i had my offer accepted, my mortgage issued waiting for the vendor to hand the papers..totally not trust ...
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What agent could do to change your mind?
Be honest!
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“Terrible service from day one. They never turned up for ......”

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Jul 13,2013
Minithumbdown
By: 'anon'
Jul 13,2013
3 people found
this helpful
Terrible service from day one. They never turned up for viewing and when offers were made and accepted suddenly property not available. No contact suspect backlanders. Will be reporting them but suspect get no where. Don't trust them ever....
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What agent could do to change your mind?
Being honest. Sack that terrible Michelle and the blond man, dale or similar.
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“The current staff are good if you give them a ......”

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May 17,2013
Minithumbup
By: 'croydon_resident2'
May 17,2013
0 people found
this helpful
The current staff are good if you give them a nudge. They have all the services required to make the transaction go smoothly. Would i use them again? Yes.. but i would keep communications going to ensure a good service....
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“Truly awful experience with Barnard Marcus Sutton office. They recommended ......”

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May 04,2013
Minithumbdown
By: 'Chas'
May 04,2013
7 people found
this helpful
Truly awful experience with Barnard Marcus Sutton office. They recommended a tenant, who paid no more rent after moving in. He changed the locks. Barnard Marcus were a complete let-down, and offered no support or help. We eventually got him evicted through our own efforts. ...
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What agent could do to change your mind?
Provide even a glimmer of a professional service!!!!!!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Barnard Marcus

Regional Awards won by Barnard Marcus

Individual Branch Awards



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