Barnard Marcus
3.6/5, 834 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 25 93 27 45 92
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Bernard Marcus in Epsom have my property out for few ......”

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Sep 02,2014
Minithumbup
By: 'Tania'
Sep 02,2014
2 people found
this helpful
Bernard Marcus in Epsom have my property out for few years. The letting service is good and the staff have my best interests at heart. The property was let out quickly to professional tenants. Administration was good and payment was processed promptly....
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“Dearbhla Stroud was extremely helpful in our mission to find ......”

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Aug 31,2014
Minithumbup
Dearbhla
By: 'Joanna'
Aug 31,2014
3 people found
this helpful
Dearbhla Stroud was extremely helpful in our mission to find a property in the 3 weeks that we had. Once we found the one we wanted she went out of her way to ensure everything was running smoothly with the references and deposit for the property ...
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“Donna Brunton, senior sales agent, appears like any other estate ......”

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Aug 30,2014
Minithumbup
Donna
By: 'Will'
Aug 30,2014
12 people found
this helpful
Donna Brunton, senior sales agent, appears like any other estate agent. With her cream MINI full of Starbucks cups and her hands clutching onto her mobile phone as if she was about to receive a phone call from the Queen. However, she's more like a ...
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“Gave a thorough viewing and contacted me to suggest the ......”

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Aug 26,2014
Minithumbup
By: 'bstanley'
Aug 26,2014
0 people found
this helpful
Gave a thorough viewing and contacted me to suggest the property so I was ahead of the competition. Prompt sending of the contract and a fast response to our questions regarding the contract. Follow up call after the exchange with the landlord to make sure ...
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Comment on agent fees
Compared with other agencies Benard Marcus charge almost double for referencing and drawing up contracts, this is very high considering the contract is a standard document in which the basic details are changed. There was some negotiation with price but I ended up settling for the asking price anyway.
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“Finally I obtained more or less what I searched for, ......”

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Aug 25,2014
Minithumbup
By: 'The'
Aug 25,2014
0 people found
this helpful
Finally I obtained more or less what I searched for, but too many communications and some problems in terms of tenants rights, such as: - double payment of the guarantor credit check since the first didn't meet the starting requisites for which I was not ...
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“Laura, Minty and the team were successful in finding an ......”

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Aug 22,2014
Minithumbup
Laura
By: 'Bill'
Aug 22,2014
0 people found
this helpful
Laura, Minty and the team were successful in finding an excellent tenant for us. Throughout the process they were prompt, efficient and kept us well informed. We would thoroughly recommend them to any landlord seeking a letting agent....
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“Barnard Marcus Epsom have found me two excellent tenants for ......”

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Aug 20,2014
Minithumbup
By: 'Satisfied'
Aug 20,2014
0 people found
this helpful
Barnard Marcus Epsom have found me two excellent tenants for my property. This was done quickly and with a minimum of stress!...
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“Piers and Sonia were very helpful in responding to our ......”

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Aug 18,2014
Minithumbup
Sonia
By: 'Mark'
Aug 18,2014
0 people found
this helpful
Piers and Sonia were very helpful in responding to our emails, advising us on expected timings and accommodation signing despite the fact one of us was abroad at the time....
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“Lilly and Bernard Marcus helped us to make our move ......”

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Aug 18,2014
Minithumbup
By: 'Ellie'
Aug 18,2014
1 people found
this helpful
Lilly and Bernard Marcus helped us to make our move a less stressful experience! They helped us to secure our perfect property and provided us with great advice through out the process . Really accommodating and always at the end of the phone - exactly what ...
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“Their lettings department is awful, the agent we had to ......”

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Aug 18,2014
Minithumbdown
Ebony
By: 'Marty'
Aug 18,2014
2 people found
this helpful
Their lettings department is awful, the agent we had to work with has only been there 2 weeks and got everything wrong, even put our holding deposit against the wrong property then refused to refund us. I had to raise the issue to their manager and ...
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What agent could do to change your mind?
Lied less, been more competent, allowed us to talk to the landlord instead of playing us off against each other.
Attached Filesnbsp;
Comment on agent fees
‚£550 for a simple 10 month let is very high
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“We just finalised a contract exchange and we secured our ......”

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Aug 15,2014
Minithumbup
By: 'Lado'
Aug 15,2014
12 people found
this helpful
We just finalised a contract exchange and we secured our mortgage via Barnard Marcus. Initially we were dealing with Jason Hanley who was quite helpful but half way through the process Dale Wood took over. Dale was always ready and willing to do his best ...
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“Our property letting was handled by Piers, he was so ......”

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Aug 14,2014
Minithumbup
Piers
By: 'Maeve'
Aug 14,2014
0 people found
this helpful
Our property letting was handled by Piers, he was so helpful throughout. He actually overheard us talking about the area we were looking at while we were in the estate agency and presented us with this wonderful property. Always checking in with references, very flexible ...
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“Do not use this agent! The staff are rude and ......”

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Aug 06,2014
Minithumbdown
By: 'Tenant'
Aug 06,2014
1 people found
this helpful
Do not use this agent! The staff are rude and do not ever get back to you when they say they will. We were mis-guided into paying a higher rent then we thought we had agreed despite the agent knowing full we could not pay ...
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Comment on agent fees
Paying to give a reference is a joke!
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“I saw the property on an open day, which was ......”

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Aug 01,2014
Minithumbup
By: 'Katie'
Aug 01,2014
13 people found
this helpful
I saw the property on an open day, which was well managed to ensure the number of people in the property at any one time was limited to ensure everyone was able to have a proper look around and could speak with the agent. The ...
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“Annette Dimichele went far beyond the normal practice / duties of ......”

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Aug 01,2014
Minithumbup
Annette
By: 'rory'
Aug 01,2014
2 people found
this helpful
Annette Dimichele went far beyond the normal practice / duties of what you would expect from a Sales Executive earning a 1% commission for her and her company!! She exceeded in all facets of customer relations and putting both Buyer and seller interest first and did her ...
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“I came in contact with both DALE WOODS and Carys ......”

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Jul 30,2014
Minithumbup
By: 'joanne'
Jul 30,2014
13 people found
this helpful
I came in contact with both DALE WOODS and Carys Doyle when purchasing a property in Teddington. Initially, Carys was my point of contact. I found her professional, approachable, friendly and extremely helpful. Once negotiations began, DALE WOODS took the lead and thereon, through some ...
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Comment on agent fees
I was the purchaser, i have no ideas about the agents fees.
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“Having just completed a flat sale through Barnard Marcus (Surbition) ......”

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Jul 27,2014
Minithumbup
By: 'Paul'
Jul 27,2014
13 people found
this helpful
Having just completed a flat sale through Barnard Marcus (Surbition) I can only rate my experience of them as outstanding. Right from the initial valuation through to completion they were at all times professional, dedicated and supportive, keeping me informed of progress in a timely ...
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“Jason was my 1st contact at BM . He was upbeat, ......”

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Jul 25,2014
Minithumbup
Jason
By: 'Jo'
Jul 25,2014
12 people found
this helpful
Jason was my 1st contact at BM . He was upbeat, enthusiastic and positive about what BM could do to ensure that they found a prospective buyer and provide assistance with the process of selling my flat. After a buyer was found and the purchase price ...
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“We have recently sold (completion date approaching) our flat in ......”

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Jul 24,2014
Minithumbup
By: 'Rob'
Jul 24,2014
13 people found
this helpful
We have recently sold (completion date approaching) our flat in Surbiton and chose to use Barnard Marcus based in the town. We chose them because of the enthusiasm and professionalism that they showed when we were looking to sell our flat. Since choosing them we ...
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By: Dale Woods
Jul 24, 2014
View all comments (1)
Hi Rob and Geoff, What a fantastic review of Barnard Marcus and especially Carys. I know that she worked incredibly hard throughout the transaction and I'm glad that we managed to help you move without too much stress. If you're ever in Surbiton again please pop in and say hello. Thanks for choosing Barnard Marcus. Kind regards Dale ...

“We would like to thank Rebecca Rosindale for her professionalism ......”

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Jul 22,2014
Minithumbup
Rebecca
By: 'Daniela'
Jul 22,2014
3 people found
this helpful
We would like to thank Rebecca Rosindale for her professionalism and great knowledge of the house market. She offered us not only excellent advise about how to sell our property but she also managed to over-achieve the asking price! Rebecca - you were always very ...
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Comment on agent fees
Well deserved!
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“I felt throughout the process that I was lucky to ......”

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Jul 21,2014
Minithumbup
Jordanna
By: 'Pryde'
Jul 21,2014
2 people found
this helpful
I felt throughout the process that I was lucky to be dealing with Jordanna, given general beliefs held about estate agents and my purchase going ahead during a particularly acute period in the London property market. She was available to talk to, suggested suitable properties, ...
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“Dale and his team did an excellent job in selling ......”

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Jul 21,2014
Minithumbup
By: 'Simon'
Jul 21,2014
14 people found
this helpful
Dale and his team did an excellent job in selling our property. We were impressed with the clarity, responsiveness, professionalism and ease of service right from the very beginning. Not only was Barnard Marcus excellent in supporting our sale where we were paying for the ...
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“We live outside the UK. Dale's constant communication, not only ......”

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Jul 17,2014
Minithumbup
By: 'Graeme'
Jul 17,2014
14 people found
this helpful
We live outside the UK. Dale's constant communication, not only with us, but with our solicitor and the buyers was invaluable. Without this communication and his 'can do' attitude the process would have been intolerable....
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Comment on agent fees
For the amount of work required to secure the sale of our property we were more than happy to pay the fee.
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By: Dale Woods
Jul 24, 2014
View all comments (1)
Hi Graeme, I just wanted to say thank you very much for your glowing review. It was, at times, quite possibly the most stressful transactions I've had for a long time but I'm so pleased that we managed to reach the finish line eventually. We all wish you all the best for the future. Kind regards Dale ...

“Overall, the agent did an outstanding job. the correct level ......”

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Jul 15,2014
Minithumbup
By: 'Sevan'
Jul 15,2014
13 people found
this helpful
Overall, the agent did an outstanding job. the correct level of support, advertising, care and pushing the process along, carefully....
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“i am a prospective buyer and have tried to view ......”

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Jul 14,2014
Minithumbdown
By: 'croydonviewer'
Jul 14,2014
7 people found
this helpful
i am a prospective buyer and have tried to view various properties via BM Thorton heath. Angelo absolutely refuses to use emails to send me the timetable of viewings each weekend for whatever reason. he then has given me various properties over the phone, wrong ...
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“Before singing up with BM, Dale had done extensive research, ......”

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Jul 14,2014
Minithumbup
By: 'Ana'
Jul 14,2014
14 people found
this helpful
Before singing up with BM, Dale had done extensive research, which made me feel confident in my choice of agent. The photographs and details were professional. Both Dale and Carys kept me fully informed through the process and kept the momentum going with all parties, ...
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Comment on agent fees
Slightly higher than some of the other local agents although well worth it given the service.
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“Both Carys and Dale were extremely helpful, clear and efficient. ......”

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Jul 10,2014
Minithumbup
By: 'Ros'
Jul 10,2014
13 people found
this helpful
Both Carys and Dale were extremely helpful, clear and efficient. Always available and easily contactable. Really friendly and professional with an energetic and positive approach to all aspects of the sale and at all stages of the property sale. Very grateful for all their hard ...
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“Laura and Minty have always been efficient, helpful, clear and ......”

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Jul 10,2014
Minithumbup
Laura
By: 'Blandine'
Jul 10,2014
1 people found
this helpful
Laura and Minty have always been efficient, helpful, clear and precise in explaining and handling all kinds of problems and issues. If they did not have the answer straightaway, they always enquire and then ring back with a solution. So all in all I have ...
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“Dale was very helpful and quick to respond to any ......”

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Jun 30,2014
Minithumbup
By: 'Bridget'
Jun 30,2014
12 people found
this helpful
Dale was very helpful and quick to respond to any questions and queries I had. He worked well with my solicitor to keep things running smoothly and I appreciated his friendliness....
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“Lots of viewing in a short amount of time, amazing ......”

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Jun 27,2014
Minithumbup
By: 'Dave'
Jun 27,2014
14 people found
this helpful
Lots of viewing in a short amount of time, amazing offer achieved, presentation of flat on website very nice. few delays with sale but nothing to do with agents. Overall pleased with the result, many thanks...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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