Barnard Marcus
3.6/5, 834 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 25 93 27 45 92
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Jordanna helped us make our first home-purchase earlier in 2014. It ......”

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Nov 03,2014
Minithumbup
Jordanna
By: 'Namalee'
Nov 03,2014
1 people found
this helpful
Jordanna helped us make our first home-purchase earlier in 2014. It was a purchase of a repossessed property from an asset management company. We were given a very tight deadline of 1 month to exchange and complete. Jordanna warned us that it would be difficult from the ...
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“They were excellent all the staff especially dale and Donna ......”

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Oct 31,2014
Minithumbup
By: 'Nuala'
Oct 31,2014
9 people found
this helpful
They were excellent all the staff especially dale and Donna very helpful and polite and have recommended them to neighbours selling their property...
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“Dale was proactive in seeing the transaction through to completion. ......”

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Oct 30,2014
Minithumbup
By: 'Buyer'
Oct 30,2014
10 people found
this helpful
Dale was proactive in seeing the transaction through to completion. The timelines were aggressive which required some unusual solutions to ensure that the deal did not fall apart. Dale further assisted after completion to resolve a remaining issue....
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“Carys provided an excellent service through out the whole process. ......”

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Oct 30,2014
Minithumbup
By: 'BG'
Oct 30,2014
3 people found
this helpful
Carys provided an excellent service through out the whole process. She kept us informed every step of the way, she answered queries promptly. She was polite and cheerful. She understands the meaning of Customer Service....
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“I cannot thank the team at Barnard Marcus enough for ......”

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Oct 30,2014
Minithumbup
Stacey
By: 'Q'
Oct 30,2014
4 people found
this helpful
I cannot thank the team at Barnard Marcus enough for helping me buy my new home. Having put my property on the market with another local Estate agents in Epsom, I was bitterly disappointed to have a massive down valuation and even though Barnard Marcus ...
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“Carys is enthusiastic and professional and she has supported us ......”

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Oct 22,2014
Minithumbup
By: 'Kat'
Oct 22,2014
4 people found
this helpful
Carys is enthusiastic and professional and she has supported us every step of the way. This process can be daunting for first time buyers and she has been patient throughout, accommodating every request, no matter how many times we asked to see the property - ...
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“Barnard Marcus handled both the sale of my previous flat ......”

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Oct 10,2014
Minithumbup
Jordanna
By: 'Jon'
Oct 10,2014
1 people found
this helpful
Barnard Marcus handled both the sale of my previous flat and the purchase of my new home. The whole process was extremely well managed. Jordanna was in contact on a regular basis and was consistently monitoring the progress of both the sale and purchase, making ...
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“Becky was incredibly helpful in our house search. She wasn't ......”

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Oct 10,2014
Minithumbup
By: 'Martha'
Oct 10,2014
1 people found
this helpful
Becky was incredibly helpful in our house search. She wasn't at all pushy and we felt like we were being treated with courtesy and honesty. Since moving in, she has also helped us out with some problems that have arisen with our landlord and has ...
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“I have been totally disgusted with the service I have ......”

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Oct 08,2014
Minithumbdown
By: 'Alexis'
Oct 08,2014
4 people found
this helpful
I have been totally disgusted with the service I have received from Barnard Marcus. The sales staff are useless - turning up to properties without evening knowing the basics about them. No idea of service charges, lease hold, ground rent etc. The sales people seem ...
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What agent could do to change your mind?
They could have done....something, anything! Contact me. Get back to my emails. Have politer staff who know what they are talking about. Make me feel valued and not totally ripped off. The list if endless of the things they could do better. I honestly can't think of a single thing they actually do well....
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“Hello I would like to say that I found Barnard ......”

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Oct 08,2014
Minithumbup
Jordanna
By: 'Stephen'
Oct 08,2014
1 people found
this helpful
Hello I would like to say that I found Barnard Marcus great to work with. Jordanna Mancina who was the Senior Sales Negotiator that I was buying / hoping to buy number 2 Goschen house from was always efficient, polite, informed on the property in question and ...
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“Barnard Marcus were the agents acting on behalf of out ......”

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Oct 07,2014
Minithumbup
Stacey
By: 'Rodger'
Oct 07,2014
2 people found
this helpful
Barnard Marcus were the agents acting on behalf of out vendor, and they were of great assistance throughout a lengthily and complicated purchase process. The agent in charge, Stacey, was fantastic chasing various people up and down the chain, and an invaluable help in getting ...
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“I gave them the contract to sell my house based ......”

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Oct 06,2014
Minithumbdown
Daniel
By: 'AB'
Oct 06,2014
1 people found
this helpful
I gave them the contract to sell my house based on enthusiasm and passion and previous sales record in area. I put them on an 8 week contract at 1.4% as they seems so sure they would shift the flat. I resigned the contract and gave it ...
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What agent could do to change your mind?
Nothing - I gave them two chances and when they asked for a third I was bemused but know I should have trusted my gut after I relented and gave them a second chance - silly me
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“I am an overseas landlord and Barnard Marcus have been ......”

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Sep 25,2014
Minithumbup
Stacey
By: 'SCINHONGKONG'
Sep 25,2014
1 people found
this helpful
I am an overseas landlord and Barnard Marcus have been handling the rental of my property for years. They approached me to find out if I would be interested in selling to the tenant who had made an enquiry. They helped me negotiate a fair ...
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“Rebecca, Annette and Stacey at Barnard Marcus Epsom provided a ......”

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Sep 25,2014
Minithumbup
Rebecca
By: 'Alison'
Sep 25,2014
2 people found
this helpful
Rebecca, Annette and Stacey at Barnard Marcus Epsom provided a first class service throughout our long drawn out sale and purchase. They worked so hard to keep the chain of transactions together and we would certainly have no hesitation in recommending them to any prospective ...
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Comment on agent fees
Barnard Marcus Epsom certainly earned their fee for our sale.
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“I have nothing but praise for the individuals I dealt ......”

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Sep 25,2014
Minithumbup
By: 'Stephen'
Sep 25,2014
1 people found
this helpful
I have nothing but praise for the individuals I dealt with at Barnard Marcus. They were very proactive in perusing the other agents and the solicitors in the chain to ensure that we successfully purchased our new home. Without their involvement I doubt whether this ...
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“We received an excellent service from Barnard Marcus throughout our ......”

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Sep 23,2014
Minithumbup
Jordanna
By: 'Richard'
Sep 23,2014
2 people found
this helpful
We received an excellent service from Barnard Marcus throughout our dealings with them. Jordanna and her colleague at Barnard Marcus provided free advice before we renovated our property which proved to be very useful and accurate. The marketing process of the sale was smooth, quick ...
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“Dominic did a great job securing our new flat under ......”

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Sep 22,2014
Minithumbup
Dominic
By: 'Kirsty'
Sep 22,2014
2 people found
this helpful
Dominic did a great job securing our new flat under slightly unusual circumstances. He kept in regular contact during a stressful week. Our only complaint would be to address the problems with the Tenant Letting Check service, which is outdated, inflexible, slow and in need ...
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“Dominic was very professional in his dealing with me. He ......”

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Sep 18,2014
Minithumbup
Dominic
By: 'Dominic'
Sep 18,2014
2 people found
this helpful
Dominic was very professional in his dealing with me. He was efficient and the whole transaction was done within a week. He kept his promises and ensured that I was updated all the way. He attitude was second to none. In fact I was very ...
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Comment on agent fees
Was very cheap compare to my previous dealing with another agent.
Was this helpful? Yes
By: Laura Purvor, Lettings Manager
Sep 19, 2014
View all comments (1)
Thank you Bernard for your kind words, and Dom and I very much hope you are enjoying your new home. Please note all, that Dominic did not provide this review himself, there has been a genuine mistake somewhere that I am trying to rectify! Laura Purvor, Lettings Manager, Barnard Marcus ...

“We could not be happier with the quality and efficient ......”

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Sep 16,2014
Minithumbup
By: 'Kylie'
Sep 16,2014
11 people found
this helpful
We could not be happier with the quality and efficient service we received through Barnard Marcus! Dale and Carys were always willing to happily answer any questions we had and gave extra time and guidance in helping us purchase the right property. We managed to ...
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“I found Gisella to be very professional and at the ......”

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Sep 16,2014
Minithumbup
Giselle
By: 'Diya'
Sep 16,2014
3 people found
this helpful
I found Gisella to be very professional and at the same time friendly and attentive. She responded well to my questions and queries and paid attention to my needs and requirements. She managed to find me a place which fitted both my likes and budget ...
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Comment on agent fees
Reasonable
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“Barnard Marcus were very helpful when selling the property of ......”

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Sep 14,2014
Minithumbup
By: 'Tina'
Sep 14,2014
11 people found
this helpful
Barnard Marcus were very helpful when selling the property of my late Mother. The presentation that the agents gave about how they sell properties was most informative and was one of the reasons I chose them. Not only did they explain the way the company ...
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“My first contact was with Dale Woods who responded very ......”

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Sep 12,2014
Minithumbup
By: 'Jennifer'
Sep 12,2014
11 people found
this helpful
My first contact was with Dale Woods who responded very quickly to come and view the flat and then put it on the market. A very well presented package was given to me and we were able to negotiate on commission. Quick action was taken ...
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Comment on agent fees
The flat was difficult to value in the first instance as no properties in the block had been sold for a while. At first it was put on at ‚£400k but feedback suggested it was overpriced and I was recommended to drop to ‚£375k. This brought in more viewers but as the flat needs a lot of upgrading it went for ‚£350k. I was advised to reject offers at ‚£340k and I was happy that the agency was able to negotiate to ‚£350k.
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“When I approached Barnard Marcus to sell my property I ......”

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Sep 12,2014
Minithumbup
Annette
By: 'Sarah'
Sep 12,2014
2 people found
this helpful
When I approached Barnard Marcus to sell my property I was beginning to lose all hope that I would ever sell, three other agents had tried previously and failed and it had been on the market for approximately two years. Annette brought a fresh and ...
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“Carys Doyle of Barnard Marcus was the most helpful person ......”

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Sep 11,2014
Minithumbup
By: 'Nigel'
Sep 11,2014
4 people found
this helpful
Carys Doyle of Barnard Marcus was the most helpful person i have met in my life she deserves a gold star for her sales technique ,she kept me informed at all times on a regular basis,regarding the purchase of 3 Knole House,and subsequently the ...
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“Our experience with Barnard Marcus has been excellent. Stacey was ......”

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Sep 11,2014
Minithumbup
Stacey
By: 'Lee'
Sep 11,2014
3 people found
this helpful
Our experience with Barnard Marcus has been excellent. Stacey was able to answer all question and queries in a timely and professional manner. We were given all information we needed to make outr purchase as stress free as possible. The help and advice we received ...
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“We had a really good experience with Barnard Marcus. We ......”

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Sep 11,2014
Minithumbup
Stacey
By: 'Emma'
Sep 11,2014
3 people found
this helpful
We had a really good experience with Barnard Marcus. We were provided with all the information we needed and understood the process. Stacey was fantastic and kept us up to date with everything that was happening. Stacey has a great way with people and really ...
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“The staff at Barnard Marcus responded quickly to a request ......”

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Sep 08,2014
Minithumbup
By: 'Sam'
Sep 08,2014
1 people found
this helpful
The staff at Barnard Marcus responded quickly to a request to view a property that had recently been released back onto the market and were able to execute the viewing in a short time. The subsequent contract required a bit of work to satisfy both ...
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“As a cash buyer I was looking for a flat ......”

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Sep 04,2014
Minithumbup
Annette
By: 'Mrs'
Sep 04,2014
2 people found
this helpful
As a cash buyer I was looking for a flat in a specific location and a quick purchase. Annette managed to find exactly what I needed within a week. I had hoped that the purchase would be simple and quick however it was not without ...
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“I would like to take this opportunity to thank Rebecca ......”

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Sep 04,2014
Minithumbup
Stacey
By: 'T'
Sep 04,2014
2 people found
this helpful
I would like to take this opportunity to thank Rebecca and her team at Barnard Marcus (Epsom) especially Stacey. I was a bit hesitant to approach an estate, as all I had heard about the estate agents was very negative, but Stacey turned this misconception ...
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“Good sales process - got the right price for the ......”

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Sep 02,2014
Minithumbup
Sarah
By: 'Anthony'
Sep 02,2014
1 people found
this helpful
Good sales process - got the right price for the property and quickly Efficient service - told me what to expect and did what they said, ironed out the wrinkles through to completion Only gripe - I specifically asked for no third-party marketing, but since ...
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Comment on agent fees
On the high side, but a good service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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