Barnard Marcus
3.6/5, 833 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 24 93 27 45 92
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Couldn't wish for a better estate agent Ryan was great ......”

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Feb 15,2015
Minithumbup
Ryan
By: 'chris'
Feb 15,2015
0 people found
this helpful
Couldn't wish for a better estate agent Ryan was great to deal with always there if you needed a question answered. Michael also was great to deal with. Would highly recommend using Barnard Marcus....
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“The overall level service received from Barnard Marcus was fantastic ......”

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Feb 13,2015
Minithumbup
Stacey
By: 'Eric'
Feb 13,2015
1 people found
this helpful
The overall level service received from Barnard Marcus was fantastic throughout my move. They acted for me in buying my new home and selling my old flat, as well as helping to arrange my new mortgage. Communication was excellent throughout and Stacey in particular, but ...
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“From my first meeting with Michael, his charming, friendly personality ......”

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Feb 11,2015
Minithumbup
Michael
By: 'James'
Feb 11,2015
1 people found
this helpful
From my first meeting with Michael, his charming, friendly personality quickly won me over - this is definitely a key attribute of Michael's that distinguishes him from most other estate agents. I was selling a property at the same time as purchasing this one and ...
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“On every level, my experience with Barnard Marcus was professional, ......”

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Feb 10,2015
Minithumbup
Minty
By: 'Juliet'
Feb 10,2015
1 people found
this helpful
On every level, my experience with Barnard Marcus was professional, friendly and helpful. Minty especially was so thoughtful and I can't thank her enough for spotting the property I letted and informing me of its availability before it went on the market. If you get ...
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“We put our house on the market 9 month ago and ......”

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Feb 10,2015
Minithumbup
Jamie
By: 'Juergen'
Feb 10,2015
1 people found
this helpful
We put our house on the market 9 month ago and it was only sold once Jamie Nicol got involved. The Estate Agent gave us a pretty bad service, no feet back or consultation by anyone it was myself and my wife who had to go ...
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Comment on agent fees
For the service I feel the fees were to high. Jamie was the companies saver
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“I found my agent Michael Anthony to be very helpful ......”

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Feb 09,2015
Minithumbup
Michael
By: 'leonjh84'
Feb 09,2015
1 people found
this helpful
I found my agent Michael Anthony to be very helpful in my search for a property. He knew I was travelling a long way to get to Tooting to view the properties, so each time made it worth my while by taking me to extra ...
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“I had let my property with Barnard Marcus in the ......”

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Feb 05,2015
Minithumbup
Laura
By: 'Maggie'
Feb 05,2015
1 people found
this helpful
I had let my property with Barnard Marcus in the past and came back to them again when my tenants handed in their notice early December. Laura was honest and realistic about getting a serious offer that near to Xmas, but nevertheless they did several ...
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“The sales team at Barnard Marcus were professional, enthusiastic and ......”

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Feb 05,2015
Minithumbup
By: 'Susan'
Feb 05,2015
1 people found
this helpful
The sales team at Barnard Marcus were professional, enthusiastic and friendly. Marketing material and a number of viewings were arranged quickly once I gave them the go ahead and, even though one offer fell through, they worked hard and within a week another good buyer ...
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“Dale was superb from start to finish. He went above ......”

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Feb 02,2015
Minithumbup
By: 'H&G2015'
Feb 02,2015
8 people found
this helpful
Dale was superb from start to finish. He went above and beyond to ensure we were kept up to date as we were part of a tricky chain. He really made a big difference at such a stressful time. I would not hesitate to recommend ...
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“I both bought and sold a property through Barnard Marcus ......”

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Feb 02,2015
Minithumbup
By: 'Kate'
Feb 02,2015
8 people found
this helpful
I both bought and sold a property through Barnard Marcus and the polite, prompt and courteous manner in which they conducted themselves was very much appreciated. There were a number of frustrations at various points in the chain and Dale and Carys made sure that ...
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Comment on agent fees
I think that the best possible prices was achieved in the circumstances - which were that our purchase had already been agreed and time was pressurised. If we had been selling prior to agreeing a purchase then I know that Dale had initially thought that a higher selling price might have been achievable. Dale was very mindful of this and revised his fees part way through the selling process.
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“Dale was a breath of fresh air amongst estate agents! ......”

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Jan 25,2015
Minithumbup
By: 'SK'
Jan 25,2015
7 people found
this helpful
Dale was a breath of fresh air amongst estate agents! He is straight down the line. No messing around. Extremely accomodating and looking to place the right buyers with the right sort of vendors. He is extremely professional - and for someone like me who ...
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“I was very impressed with the service I received from ......”

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Jan 22,2015
Minithumbup
Michael
By: 'Justin'
Jan 22,2015
1 people found
this helpful
I was very impressed with the service I received from Barnard Marcus in Tooting. I'd had my property on the market with other local agents and it hadn't sold. I then put it on with Barnard Marcus after Daniel Cross from there had valued it. ...
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“Michael Anthony was exceptional with this purchase. This ensured that ......”

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Jan 22,2015
Minithumbup
Michael
By: 'pbyrne'
Jan 22,2015
1 people found
this helpful
Michael Anthony was exceptional with this purchase. This ensured that the property was processed in a reasonable time frame. Michael also ensured that we had access to the property on a number of occasion to feel comfortable with the purchase. This included working outside the ...
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“Dale consistently went way beyond anything I expected of an ......”

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Jan 22,2015
Minithumbup
By: 'Jackie'
Jan 22,2015
7 people found
this helpful
Dale consistently went way beyond anything I expected of an agent; he visited the property after my tenants left to turn off the water and arranged for the removal of white goods left behind by them before completion of sale. This was great for me ...
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“Brought a property through them, offer accepted, agent pressured us ......”

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Jan 22,2015
Minithumbdown
By: 'nearlythere'
Jan 22,2015
3 people found
this helpful
Brought a property through them, offer accepted, agent pressured us to use their mortgage broking agent, pressured us to get all documentation agreed, sent us nothing saying offer accepted and then used us to bid up another offer and guzumped us all over the xmas / ...
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What agent could do to change your mind?
Be open and honest
Attached Filesnbsp;
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“We gave Jordanna a specific brief regarding the type of ......”

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Jan 08,2015
Minithumbup
Jordanna
By: 'PPS'
Jan 08,2015
1 people found
this helpful
We gave Jordanna a specific brief regarding the type of buy-to-let property we were looking for and the desired area. It was clear she had listened and didn't waste our time by recommending unsuitable properties. After a few viewings we refined our brief and Jordanna ...
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“We only had one valuation booked for our home, and ......”

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Jan 08,2015
Minithumbup
By: 'Sue'
Jan 08,2015
7 people found
this helpful
We only had one valuation booked for our home, and after our visit from Dale Woods at Barnard Marccus we knew we had made the right choice. An affable young man but one who is very knowledgeable about the local housing market,thus ensuring that ...
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“The agents marketed the property well and within the first ......”

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Jan 07,2015
Minithumbup
By: 'John'
Jan 07,2015
7 people found
this helpful
The agents marketed the property well and within the first week we had numerous viewings lined up, which generated significant interest and helped us to ultimately secure the asking price we needed. We were in a chain and we have learnt that getting the property ...
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“Stacey was fantastic throughout our whole purchase process and - ......”

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Dec 31,2014
Minithumbup
Stacey
By: 'Katie'
Dec 31,2014
1 people found
this helpful
Stacey was fantastic throughout our whole purchase process and - as first time buyers - she was happy to help whenever she could. We're just sorry that she wasn't around when we collected our keys!...
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“Having lived in our house for 41years the thought of ......”

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Dec 28,2014
Minithumbup
By: 'Colin'
Dec 28,2014
8 people found
this helpful
Having lived in our house for 41years the thought of going through a house sale was daunting. We made an appointment with Dale to come and value our property and were very pleased with the guidance he gave on such things as asking price and ...
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“Dale woods and the whole team throughout my very short ......”

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Dec 23,2014
Minithumbup
By: 'Barry'
Dec 23,2014
9 people found
this helpful
Dale woods and the whole team throughout my very short time with your company sold my house within 24hrs of the house going on the market and found me 3 flats to buy also. Dale and team always said there to help which actually was true, ...
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Comment on agent fees
Yes the fees, we'll there fair after all the hard work that has been done for my sale of my house and the flats that I purchased.
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“Jordana Mancini was one of the best estate agents I've ......”

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Dec 22,2014
Minithumbup
Jordanna
By: 'Jo'
Dec 22,2014
2 people found
this helpful
Jordana Mancini was one of the best estate agents I've dealt with. We bought a 3 bed flat and the process took less than Highly professional and incredibly brilliant at negotiating and dealing with any issues instantly....
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“I have let out properties on 5 occasions with Laura Purvor ......”

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Dec 09,2014
Minithumbup
Laura
By: 'Chiswick'
Dec 09,2014
2 people found
this helpful
I have let out properties on 5 occasions with Laura Purvor of the Turnham Green branch and in every case the service she has given me has been exceptional. Right from my very first meeting with her she was responsive, pro-active and efficient. She is very ...
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“Glen Fulham, the financial advisor at the Epsom branch, helped ......”

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Dec 08,2014
Minithumbup
Glen
By: 'Patricia'
Dec 08,2014
1 people found
this helpful
Glen Fulham, the financial advisor at the Epsom branch, helped us to transfer our mortgage onto our new property - Glen was extremely helpful, knowledgeable and professional. We met him at the Epsom office but he also kindly came to our home to collect papers ...
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Comment on agent fees
We bought a house from them.
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“What could have been a very difficult and protracted house ......”

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Dec 01,2014
Minithumbup
Daniel
By: 'Paul'
Dec 01,2014
3 people found
this helpful
What could have been a very difficult and protracted house sale was managed fantastically by Daniel and Michael. They took ownership of the process and showed great initiative and determination to push the entire chain to contract Exchange, despite a few road blocks along the ...
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Comment on agent fees
The team earned every penny!
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“As a landlord, the letting service I have received from ......”

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Nov 30,2014
Minithumbup
By: 'Nick'
Nov 30,2014
3 people found
this helpful
As a landlord, the letting service I have received from Barnard Marcus has been excellent in every way. They have always achieved good market level rents, and have seamlessly supported all the processes involved with letting out my properties. The mortgage service I have received ...
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“Suitable tenants found extremely quickly. Paperwork and logistics dealt with ......”

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Nov 11,2014
Minithumbup
By: 'First'
Nov 11,2014
2 people found
this helpful
Suitable tenants found extremely quickly. Paperwork and logistics dealt with efficiently. Very pleasant and approachable people to deal with. Entire process relatively painless!...
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“I had an absolutely dreadful experience with Bernard Marcus throughout ......”

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Nov 11,2014
Minithumbdown
Donna
By: 'Polly'
Nov 11,2014
5 people found
this helpful
I had an absolutely dreadful experience with Bernard Marcus throughout the whole purchasing process of my first property. I was stood up for a viewing twice (after I had turned up at the address) and Donna was more than 20 min late in showing me a ...
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What agent could do to change your mind?
Turn up for appointments when appointments have been arranged. If the appointment needs to be rescheduled in a short notice- give a call rather than email. Prepare things for exchange in advance, not at the day of exchange. Improve their communication with clients. When an agent goes away on a holiday, give a proper handover to other members of staff so that I don't have to explain everything from scratch every single time when I call.
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By: Dale Woods
Nov 12, 2014
View all comments (1)
Dear Polly, thank you for taking the time to leave the above review. My Surbiton branch is committed to providing the highest level of customer service as demonstrated in the other featured reviews on this site. I am saddened to learn that these levels have not been met in your particular case. As an open forum All Agents allows the public to voice their opinion on their experience with Estate Agents and in return for Agents to comment back with their side of the review. I note that there a ...

“We had a fantastic experience with Barnard Marcus after having ......”

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Nov 07,2014
Minithumbup
Maxime
By: 'Happy'
Nov 07,2014
5 people found
this helpful
We had a fantastic experience with Barnard Marcus after having such a terrible experience with Cubitt & west in Sutton. This was our first time selling and going through a divorce and it is normally a stressful process but I feel the moment Barnard Marcus took ...
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Comment on agent fees
I believe that you get what you pay for, I feel I paid a fair fee and had the best service and price!
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“Jordanna helped us make our first home-purchase earlier in 2014. It ......”

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Nov 03,2014
Minithumbup
Jordanna
By: 'Namalee'
Nov 03,2014
1 people found
this helpful
Jordanna helped us make our first home-purchase earlier in 2014. It was a purchase of a repossessed property from an asset management company. We were given a very tight deadline of 1 month to exchange and complete. Jordanna warned us that it would be difficult from the ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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