Barnard Marcus
3.6/5, 834 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 25 93 27 45 92
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Horrible company, deposit payed and still they haven't given my ......”

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Apr 17,2015
Minithumbdown
By: 'Catarina'
Apr 17,2015
6 people found
this helpful
Horrible company, deposit payed and still they haven't given my money back! Disgusting how quick they took my deposit, told me that I couldn't move into the property and they are still holding 500 pounds! For the problems caused from this company, I had to find ...
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What agent could do to change your mind?
Disgusting!
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“Hey! Just want to say big thankyou to all the ......”

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Apr 16,2015
Minithumbup
Jordanna
By: 'Vivian'
Apr 16,2015
0 people found
this helpful
Hey! Just want to say big thankyou to all the guys at Barnard Marcus for there efficiency and professionalism. In particular Jordanna for her super efficient service, absoutely outstanding, she was on the ball from start to finish. And also to Chuk for making me ...
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Comment on agent fees
there fine, for london.
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“I have used BM to find tenants for 10 years and ......”

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Apr 15,2015
Minithumbup
Laura
By: 'Jane'
Apr 15,2015
0 people found
this helpful
I have used BM to find tenants for 10 years and they have always found one very quickly so only a very short void. The tenants have been professional couples and I have been very happy with them. I recently changed to managed and they have ...
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“We had several estate agents round to quote for the ......”

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Apr 14,2015
Minithumbup
Stacey
By: 'Iain'
Apr 14,2015
0 people found
this helpful
We had several estate agents round to quote for the sale of our family home, Rebecca from Barnard Marcus was head and shoulders above the competition. She knows the market, has local knowledge and is extremely professional. We signed up with Barnard Marcus and Stacey ...
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Comment on agent fees
Fees are competitive in relation to other estate agents though when you take into account the superior service you get then they are excellent!
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“I have recently purchased a property through Barnard Marcus [not ......”

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Apr 14,2015
Minithumbup
Stacey
By: 'Rachael'
Apr 14,2015
0 people found
this helpful
I have recently purchased a property through Barnard Marcus [not yet moved in] and I have been very impressed with their service. I have dealt with Stacey Blacker since the beginning. She showed us around the house and was very knowledgeable, she definitely knows her ...
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“An absolutely appalling experience with this team of people. I ......”

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Apr 13,2015
Minithumbdown
By: 'Andie'
Apr 13,2015
2 people found
this helpful
An absolutely appalling experience with this team of people. I was very interested in purchasing a property. Before viewing the property, I wasn't given the address, I asked for it, was told I would be email it, I wasn't. I had to guess where the ...
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What agent could do to change your mind?
I could have been called back and not have to call constantly. The agent showing the property could have had some background knowledge. I had an offer I wanted to put in but simply could t as I was never called back!
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“I've moved flats four times in London and this is ......”

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Apr 13,2015
Minithumbup
By: 'Josh'
Apr 13,2015
0 people found
this helpful
I've moved flats four times in London and this is the first time that I had a positive experience with a letting agent. I went into the process with low expectations, but was pleasantly surprised. The agent listened to our needs and found us a ...
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Comment on agent fees
Like all letting agents, they charge both the landlord and tenant for their service. The fees seemed in line with the industry standard for the tenancy agreement and referencing, which are ridiculous, but I asked for a discount on the fees and got one, so I was satisfied.
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“Jason from Barnard Marcus overvalued our property at ‚£200K, didn't ......”

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Mar 31,2015
Minithumbdown
Jason
By: 'Saynotoagents!'
Mar 31,2015
4 people found
this helpful
Jason from Barnard Marcus overvalued our property at ‚£200K, didn't do any research into property sold in the same road/postcode. Sold for ‚£150K after a long, drawn out process. Siobhan dealt with us day to day, and could offer very little advice or guidance ...
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“Donna was a pleasure to deal with very efficient and ......”

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Mar 31,2015
Minithumbup
Donna Orr
By: 'Chris'
Mar 31,2015
0 people found
this helpful
Donna was a pleasure to deal with very efficient and well prepared She would always call you back and review all documents before formal issue I would not hesitate to place more properties with your office if they come up. I also have been impressed ...
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“Firstly I would like to say what a delight it ......”

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Mar 30,2015
Minithumbup
Michael
By: 'Miriam'
Mar 30,2015
0 people found
this helpful
Firstly I would like to say what a delight it was to have such a dedicated negotiator on board. Michael delivered at every turn. Nothing was too much and he kept me informed from beginning to end. He made the selling of mine and my ...
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“We were very happy with the service we received from ......”

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Mar 30,2015
Minithumbup
Alexander
By: 'Sarah'
Mar 30,2015
0 people found
this helpful
We were very happy with the service we received from Barnard Marcus. As the agent was a few minutes late to the property viewing, they offered to waive the agency fees - which was very decent of them! As well, the agents were a great ...
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“Ryan was very helpful in the sale of our home. ......”

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Mar 26,2015
Minithumbup
Ryan
By: 'georgina'
Mar 26,2015
0 people found
this helpful
Ryan was very helpful in the sale of our home. He kept us honestly informed throughout the complicated process of marketing and on to completion. I would not hesitate to recommend him to any one. We had dealings with other agents in the area and ...
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“Very helpful, informative and smart bunch. Specially Minty and Laura ......”

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Mar 26,2015
Minithumbup
Minty
By: 'Jordanluv'
Mar 26,2015
0 people found
this helpful
Very helpful, informative and smart bunch. Specially Minty and Laura were able to squash out any concerns and help as tenants over the finish line with all the procedures and paperwork....
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“Micheal's customer service and attention to detail was nothing but ......”

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Mar 24,2015
Minithumbup
Michael
By: 'Carol'
Mar 24,2015
0 people found
this helpful
Micheal's customer service and attention to detail was nothing but superb professional and impressive. My sister's and I were kept in full communication throughout the process by e mail and phone calls. We were never made to feel like just a customer but The Customer. ...
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Comment on agent fees
I don't think anyone in general who sells a property likes the excessive fees paid, however we did negotiate a reduction at the beginning.
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“Michael has provided an impeccable service, representing us well from ......”

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Mar 24,2015
Minithumbup
Michael
By: 'soul'
Mar 24,2015
0 people found
this helpful
Michael has provided an impeccable service, representing us well from start to finish. He has made sure that I have been informed on the progress of our house viewings. He has given me vital and first hand knowledge on the best price to get for ...
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“Having just arrived in London from overseas to start a ......”

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Mar 20,2015
Minithumbup
Minty
By: 'Kim'
Mar 20,2015
0 people found
this helpful
Having just arrived in London from overseas to start a new job, finding a flat to rent was a high priority - after deciding on the area I wanted to live I reviewed properties on Rightmove and popped into the Barnard Marcus office on Turnham ...
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“We used Barnard Marcus to sell our flat and cannot ......”

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Mar 20,2015
Minithumbup
Jordanna
By: 'Stephen'
Mar 20,2015
0 people found
this helpful
We used Barnard Marcus to sell our flat and cannot recommend their services highly enough. Jordanna's knowledge of the local market and professionalism were outstanding. We were constantly updated throughout, our wishes respected (we have a cat so it was important that you can trust ...
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“After a viewing, I submitted an offer which was not ......”

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Mar 19,2015
Minithumbdown
Sayde
By: 'LondonerByHeart'
Mar 19,2015
1 people found
this helpful
After a viewing, I submitted an offer which was not responded to. After chasing the agent continuously to progress my offer, there was so much let down through the agent not contacting me as promised, and giving me very little information/updates. In the end, ...
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“I am very pleased with the services provided by Barnard ......”

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Mar 18,2015
Minithumbup
Laura
By: 'Gianluca'
Mar 18,2015
0 people found
this helpful
I am very pleased with the services provided by Barnard Marcus during my search for a property to let in London. They have been able to identify exactly the type of property I was looking for, and succeeded in securing the flat I wanted to ...
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“Steven is a very positive member of the team.. He ......”

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Mar 17,2015
Minithumbup
Stevent
By: 'Wendy'
Mar 17,2015
0 people found
this helpful
Steven is a very positive member of the team.. He has excellent knowledge and a good understanding of the market....
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“The lettings manager/negotiator/administrator were very proactive in marketing ......”

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Mar 13,2015
Minithumbup
By: 'corine'
Mar 13,2015
0 people found
this helpful
The lettings manager/negotiator/administrator were very proactive in marketing and getting the prospective tenants in. Landlord-agent communication post tenant placement & follow-up could have been improved but nonetheless, the lettings team at Barnard Marcus has done an overall good job. They have shown they tried ...
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Comment on agent fees
competitive and value for the service provided
Was this helpful? Yes

“We had an excellent experience with Barnard Marcus in New ......”

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Mar 13,2015
Minithumbup
Kirsty
By: 'Amy'
Mar 13,2015
0 people found
this helpful
We had an excellent experience with Barnard Marcus in New Malden. Kirsty in particular was very helpful and proactive and nothing was too much trouble. The online referencing system was great too - saved a lot of emails when getting everything sorted, a very slick ...
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Comment on agent fees
Agency fees seemed steep. Appreciate that the process was slick, but on top of all the other costs you encounter when moving, estate agent fees seem high (particularly the inventory check fee).
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“very efficent service, regularly kept updated as to viewings etc, ......”

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Mar 12,2015
Minithumbup
Krishen
By: 'Mr'
Mar 12,2015
0 people found
this helpful
very efficent service, regularly kept updated as to viewings etc, let (for the figure that I was first quoted) to good tenants. paperwork all fine and rent paid over promptly...
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Comment on agent fees
fair and reasonable
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“Although I had many issues with my tenants being un-cooperative ......”

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Mar 06,2015
Minithumbup
Jordanna
By: 'Tim'
Mar 06,2015
0 people found
this helpful
Although I had many issues with my tenants being un-cooperative for arranging viewings, Jordanna and Sarah were both outstanding in their tenaciousness and deserved a medal for continuing to deal with and placate them. Once gone, they did their utmost to ensure the sale went ...
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“Michael was superb on dealing with the property. From the ......”

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Mar 04,2015
Minithumbup
Michael
By: 'R'
Mar 04,2015
0 people found
this helpful
Michael was superb on dealing with the property. From the very beginning he was enthusiastic about selling it and became very proactive. He was easy to talk to and understood my needs from day one. Even when giving feedback, he was very specific and even ...
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Comment on agent fees
I would have like to pay less fees to the company and more money towards Michael. I am dissapointed that I cannot give him any money as incentive.
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“The 2 girls worked hand in hand to get me the ......”

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Mar 03,2015
Minithumbup
Laura
By: 'Peter'
Mar 03,2015
0 people found
this helpful
The 2 girls worked hand in hand to get me the right tenant, which they did, keeping me in touch with the ongoing situation. They put in a lot of work to make sure they received the correct refs. and then followed thru to make sure ...
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Comment on agent fees
A little too high considering the rents being achieved
Was this helpful? Yes

“Abigail and Barnard Marcus were fantastic in helping me move ......”

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Feb 27,2015
Minithumbup
By: 'Mark'
Feb 27,2015
0 people found
this helpful
Abigail and Barnard Marcus were fantastic in helping me move into a property with a flatmate. This was a time sensitive move and they managed not only to negotiate extra items for the property but waived some of their fee in order to facilitate this ...
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Comment on agent fees
Part of these were waived to facilitate the move.
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“We have sold our flat and bought our new house ......”

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Feb 26,2015
Minithumbup
Michael
By: 'Mark'
Feb 26,2015
0 people found
this helpful
We have sold our flat and bought our new house through Michael. We have had an excellent experience dealing with him. He has always been friendly, professional, courteous and could not be more helpful. His communication with us was excellent and he ensured we were ...
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“We used Barnard Marcus in Epsom to sell our house ......”

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Feb 25,2015
Minithumbup
By: 'Becky'
Feb 25,2015
0 people found
this helpful
We used Barnard Marcus in Epsom to sell our house and we were impressed by their personable approach, market knowledge and professionalism. They kept us up to date on viewings and were honest with any feedback and even when we lost a buyer they were ...
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“I would like to thank Jamie and the team at ......”

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Feb 24,2015
Minithumbup
Jamie
By: 'K'
Feb 24,2015
0 people found
this helpful
I would like to thank Jamie and the team at Barnard Marcus Tooting, who have been very helpful and assisted me every step of the way during the sale of my property, I would recommended my family and friends to use Barnard Marcus Tooting....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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