Barnard Marcus
3.6/5, 833 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 24 93 27 45 92
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I have been very happy with my dealings with the ......”

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Jul 02,2015
Minithumbup
Laura
By: 'Anon'
Jul 02,2015
0 people found
this helpful
I have been very happy with my dealings with the local agents at Barnard Marcus. They have always been available to answer my questions and clarify any doubts. They are good at communicating and responding rapidly to any situations that need resolving. They have always ...
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Comment on agent fees
I consider most agents fees too high!
Was this helpful? Yes

“I am currently in the process of trying to buy ......”

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Jul 01,2015
Minithumbdown
Ryan
By: 'Customer-service1st'
Jul 01,2015
3 people found
this helpful
I am currently in the process of trying to buy a house in the tooting area. I contacted multiple estate agents including Barnard Marcus. I spoke with an agent by the name of Ryan Oman, registering with Barnard Marcus and informing him of my criteria ...
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“Ryan has been conscientious and very hard working. His manner ......”

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Jun 21,2015
Minithumbup
Ryan
By: 'Cynthia'
Jun 21,2015
0 people found
this helpful
Ryan has been conscientious and very hard working. His manner is sensitive especially for a sale like this - the vendors were parting with their family home after the death of a beloved parent. Others may have given up on the sale and pointed us ...
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Comment on agent fees
n/a
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“We have sold a house with Epsom team of Barnard ......”

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Jun 17,2015
Minithumbup
Rebecca
By: 'Mrs'
Jun 17,2015
1 people found
this helpful
We have sold a house with Epsom team of Barnard Marcus. We had meetings with 3 teams of real estate agents, but the way Rebecca Rosindale presented us with the selling strategy was the most convincing. It took us a while to sell but we think ...
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Comment on agent fees
We feel the fees were on the high end of the band but we are satisfied with the services.
Was this helpful? Yes

“We have recently purchased and sold with Barnard Marcus, I ......”

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Jun 17,2015
Minithumbup
Ryan
By: 'Nigel'
Jun 17,2015
0 people found
this helpful
We have recently purchased and sold with Barnard Marcus, I would definitely recommend using the Tooting branch and Ryan as the service he provided throughout the sale was excellent. He was always polite, informative and very helpful and positive. We also used the Tooting branch ...
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“We received a valuation with Barnard Marcus and decided to ......”

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Jun 17,2015
Minithumbup
Annette
By: 'Tanya85'
Jun 17,2015
2 people found
this helpful
We received a valuation with Barnard Marcus and decided to go forward and put our property onto the market with them. It was from here that I had the pleasure of meeting Frederick Abayeta in the Epsom branch before he moved to Ewell. Fred is ...
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Was this helpful? Yes

“Ryan and Jamie helped terrifically throughout the sale process. We ......”

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Jun 12,2015
Minithumbup
Ryan
By: 'Jon'
Jun 12,2015
0 people found
this helpful
Ryan and Jamie helped terrifically throughout the sale process. We were somewhat disheartened after problematic experiences with other estate agents in the area that had not lead to a sale, but both kept us optimistic to persist. Once the buyer was found, Ryan continued to ...
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Comment on agent fees
The agent fees were reasonable and competitive with other agents.
Was this helpful? Yes

“We used this branch of Barnard Marcus during our house ......”

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Jun 11,2015
Minithumbup
Stacey
By: 'Stephen'
Jun 11,2015
0 people found
this helpful
We used this branch of Barnard Marcus during our house search and with the help of Stacey, have just exchanged. Stacey was incredibly helpful throughout the entire purchase process and we would definitely recommend this branch and Stacey....
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“I'm a landlady who has found Laura and her team ......”

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Jun 03,2015
Minithumbup
Laura
By: 'Fiona'
Jun 03,2015
0 people found
this helpful
I'm a landlady who has found Laura and her team to be exemplary. Put simply, they are very well trained, punctilious professionals and very pleasant to deal with at all times. This was an especial relief for me as the former household name estate agents ...
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“Both Alex and Donna were outstanding in their service to ......”

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Jun 02,2015
Minithumbup
Donna
By: 'Rob'
Jun 02,2015
0 people found
this helpful
Both Alex and Donna were outstanding in their service to my wife and I when we were searching for a rental property. Alex was personable and knowledgeable from a letting a agent point of view finding us a property that was exactly what we were ...
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“Excellent Lettings department. I dealt with William and Elliot. I ......”

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May 25,2015
Minithumbup
By: 'AD'
May 25,2015
5 people found
this helpful
Excellent Lettings department. I dealt with William and Elliot. I was very impressed with both of them. They were both very helpful and accessible. I was very pleased with their manner and approach. They seemed genuinely wishing to help. They went above and beyond what ...
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“As a seller based overseas, I was really happy with ......”

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May 25,2015
Minithumbup
Jordanna
By: 'LM'
May 25,2015
0 people found
this helpful
As a seller based overseas, I was really happy with the service I received from Jordanna, Isaac and the team. Their communication was excellent throughout - they kept me fully up to date via email of visits, feedback and potential buyers. Once a buyer was ...
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“The property was let out very quickly and Billy the ......”

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May 25,2015
Minithumbup
William
By: 'Alison'
May 25,2015
5 people found
this helpful
The property was let out very quickly and Billy the Letting Manager acts very promptly to sort out any issues along the way....
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“Dan is very experienced and knowledgeable lettings negotiator. There's no ......”

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May 22,2015
Minithumbup
Daniel
By: 'HB'
May 22,2015
0 people found
this helpful
Dan is very experienced and knowledgeable lettings negotiator. There's no rush when dealing with him. With his help we managed to secure the a very tricky and complicated tenancy agreement. Donna is equally proactive and quick to ensure timely help and resolution....
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Was this helpful? Yes

“I had 3 valuations. I met Daniel cross who whilst nice ......”

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May 18,2015
Minithumbup
Michael
By: 'barbara'
May 18,2015
0 people found
this helpful
I had 3 valuations. I met Daniel cross who whilst nice enough didn't instill me with confidence that BM could sell so I took a punt with foxtons. I went to India hoping that foxtons would sell in 12 weeks, which they did not. During the 12 week ...
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Comment on agent fees
Initially the first valuation was below what I felt flat was worth but second valuation was more appropriate
Was this helpful? Yes

“Excellent service! I have used Barnard Marcus several times to ......”

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May 15,2015
Minithumbup
Minty
By: 'NicolaM'
May 15,2015
0 people found
this helpful
Excellent service! I have used Barnard Marcus several times to find Tenants for my properties and find Laura & Minty professional, hard working and friendly. I would recommend them to anybody looking to let out their home and trust them completely. Service with a smile :)...
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Comment on agent fees
Very fair.
Was this helpful? Yes

“Due to the time it took to find a property ......”

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May 15,2015
Minithumbup
By: 'Bernadette'
May 15,2015
6 people found
this helpful
Due to the time it took to find a property to buy and then the time it took for our purchased property to complete, the process of selling our flat took a very long time. During this time Dale Woods was the person who oversaw ...
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Comment on agent fees
we negotiated a flat fee from the very outset, so it was very clear what we were going to pay.
Was this helpful? Yes

“Jamie provided a great service whilst I was buying my ......”

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May 12,2015
Minithumbup
Jamie
By: 'Amra'
May 12,2015
0 people found
this helpful
Jamie provided a great service whilst I was buying my house. He was both insightful and willing to go the extra mile to ensure I was happy. Buying a house is never easy but having someone who can guide you and help remove obstacles makes ...
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Was this helpful? Yes

“After having a bad experience with Outlet Property London, we ......”

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May 06,2015
Minithumbup
Piers
By: 'Jordan'
May 06,2015
0 people found
this helpful
After having a bad experience with Outlet Property London, we contacted Barnard Marcus Kennington since they were located in the area we wanted to let a property in. The staff were friendly and we managed to get a viewing for a property which was suggested ...
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“I let my Croydon property through Barnard Marcus. They messed ......”

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May 06,2015
Minithumbdown
Ellen
By: 'Disgusted'
May 06,2015
2 people found
this helpful
I let my Croydon property through Barnard Marcus. They messed up everything. They kept sending arrears letters to my tenants when they weren't in arrears. They wrote to the council giving wrong tenancy start dates and messing up my tenants council tax bill. They forgot ...
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What agent could do to change your mind?
Pay me the money they owed me and stop passing the buck.
Attached Filesnbsp;
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“I was introduced to BM in Battersea by my Uncle ......”

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May 05,2015
Minithumbup
Alexander
By: 'Lopez'
May 05,2015
0 people found
this helpful
I was introduced to BM in Battersea by my Uncle who had let a few flats with them in the past and so I decided to try them out after Dexters struggled to find me a tenant. Dan quoted me a reasonable fee, BM found ...
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“We were very please with our service at Barnard Marcus. ......”

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May 04,2015
Minithumbup
Jordanna
By: 'Elizabeth'
May 04,2015
0 people found
this helpful
We were very please with our service at Barnard Marcus. Jordanna took the time to understand our requirements and looked out for the right property for us. After our first property fell through due to the vendor, Jordanna quickly found us another suitable property. This ...
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“My first point of contact was James Byrne and what ......”

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Apr 30,2015
Minithumbup
James
By: 'mattywilliams'
Apr 30,2015
0 people found
this helpful
My first point of contact was James Byrne and what I liked what his involvement from the start of the process right up until the end. He dealt with the valuation, he organised viewings, negotiated the offer and then the final conveyancing process. When he ...
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Was this helpful? Yes

“I would like to commend Micheal on he's attitude and ......”

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Apr 30,2015
Minithumbup
Michael
By: 'Webster'
Apr 30,2015
0 people found
this helpful
I would like to commend Micheal on he's attitude and professional way he sold me 3, Netwell Street. He's is a banch mark or care and progression when representating your company. I can't have done a bettering job myself....
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“I had four people around to value my flat and ......”

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Apr 28,2015
Minithumbup
James
By: 'mrsp77'
Apr 28,2015
0 people found
this helpful
I had four people around to value my flat and decided to go with James Byrne and Barnard Marcus. He said he had a number of buyers registered on his books but would also advertise the property on all of the major website portals. He ...
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Comment on agent fees
For the price achieved, I think the fee was very fair.
Was this helpful? Yes

“I have recently experienced great service from this branch of ......”

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Apr 27,2015
Minithumbup
Donna Orr
By: 'Dharni'
Apr 27,2015
0 people found
this helpful
I have recently experienced great service from this branch of Barnard Marcus in particular Donna Orr and Dan Murphy. The process of application was made very easy and the input was above standard duty. Donna was very resourceful and used initiative as did Dan, their ...
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“I arranged a viewing for 12:30 on the day before. I ......”

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Apr 23,2015
Minithumbdown
By: 'Jeeta'
Apr 23,2015
4 people found
this helpful
I arranged a viewing for 12:30 on the day before. I showed up at the property at 12:30 only to receive a call AT 12:30 to say that they didn't have the key for the property (was with an electrician). They postponed the viewing to 15:30. I returned to ...
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What agent could do to change your mind?
Have the expected and appropriate level of organisation and punctuality. Currently far below an expected standard.
Attached Filesnbsp;
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“We all have different expectations when we're dealing with costumer ......”

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Apr 19,2015
Minithumbdown
By: 'tommyboy'
Apr 19,2015
8 people found
this helpful
We all have different expectations when we're dealing with costumer service in general and I usually do not base my expectations on a few reviews I prefer to test the soil on my own. The Current team of BM Brickstock lane branch are definitely the ...
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By: tommyboy
Jul 08, 2015
View all comments (1)
...Just to make a point...I sold my property in February and after I lost 2 property which an offer place just because they didn't like the fact that I was buying somewhere else, in May I finally found a property that I liked, obviously from their portfolio,when was the time to get things going I find out that this guys didn't do a single step to moving forward.The buyer was stuck I was stuck for unknown reason, they did not and still not doing their job has should have be done. We are in July n ...

“I recently dealt with Mark Henry to let my property. ......”

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Apr 17,2015
Minithumbup
Mark
By: 'Frank'
Apr 17,2015
0 people found
this helpful
I recently dealt with Mark Henry to let my property. Mark has been nothing short of great. He is efficient, fast, conscientious,honest and 100% reliable.He also goes out of his way to help and does not hesitate to do stretch his services beyond the ...
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Comment on agent fees
Nothing to report
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“Horrible company, deposit payed and still they haven't given my ......”

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Apr 17,2015
Minithumbdown
By: 'Catarina'
Apr 17,2015
6 people found
this helpful
Horrible company, deposit payed and still they haven't given my money back! Disgusting how quick they took my deposit, told me that I couldn't move into the property and they are still holding 500 pounds! For the problems caused from this company, I had to find ...
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What agent could do to change your mind?
Disgusting!
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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