Barnard Marcus
3.6/5, 834 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

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Latest Reviews

 View all Reviews 834
29th Nov 2024
reviewed by 'Niko'
“Absolutely useless. I have been emailing them for months now to remove my property of the market, no-one is getting ......”
11th Nov 2024
reviewed by 'Hamed'
“I had an amazing experience working with Barnard Marcus Muswell hill, especially with Chris as my agent. From the start, ......”
24th Oct 2024
reviewed by 'Vicky'
“Joey & Peter at Barnard Marcus Streatham could not have been more helpful when I was looking for a flat for ......”
14th Oct 2024
reviewed by 'Basil'
“We had a fantastic experience with the whole team at Barnard Marcus Pitney ,Their service and communication were brilliant throughout ......”
24th Aug 2024
reviewed by 'Lily'
“Had the best experience finding a place to rent with Barnard Marcus. Stefanie Naraine was very helpful throughout the entire ......”
8th Jul 2024
reviewed by 'Celia Lima'
“Very good service from the entire team and especially the manager Vidas Fiodorovas, always ready to help....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 25 93 27 45 92
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Barnard Marcus Branches (view all 49)
Chiswick, W4
Chiswick, W4
Clapham, SW4
Covent Garden, WC2H
Croydon, CR0
Dorking, RH4
Ealing, W5
Earlsfield, SW18

“Having had a dismal previous experience with Barnard Marcus when ......”

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Jan 27,2017
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By: 'HSA'
Jan 27,2017
1 people found
this helpful
Having had a dismal previous experience with Barnard Marcus when buying our flat and the agent not bothering to do the paperwork/submit the offer (resulting in us nearly losing out on our dream property) we thought we would wait until our next dealing with ...
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Comment on agent fees
N/A. Sadly they did not manage to even value our property, let alone advise on fees.
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“Jason has been a great help in getting our property ......”

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Jan 26,2017
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Jason
By: 'Rick'
Jan 26,2017
2 people found
this helpful
Jason has been a great help in getting our property sold. Coming from a sales background myself you learn to appreciate the subtle differences in individual styles/approaches. Jason walks a delicate line between operating with honesty and integrity but on the other hand positioning ...
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Comment on agent fees
Slightly more expensive than the competition but ultimately its about selling your house and getting it done. I feel strongly Barnard Marcus in Surbiton has the network, the people and knowledge to get this done.
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“The current staff at Barnard Marcus and Sequence Home are ......”

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Jan 26,2017
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By: 'J.Hawley'
Jan 26,2017
7 people found
this helpful
The current staff at Barnard Marcus and Sequence Home are efficient, thorough and pleasant. They deal with details quickly and with accuracy. They have my gratitude and respect....
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“We have tried to buy a property advertised by them ......”

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Jan 26,2017
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By: 'John'
Jan 26,2017
3 people found
this helpful
We have tried to buy a property advertised by them this month . This was a very disappointing experience. Obviously we didn't get the property we wanted to buy. Not because we haven't been the highest bidder or we weren't in a very strong position to ...
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Comment on agent fees
The transaction didn't go through so I can't comment on this.
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“We have been very desappointed by this agency. Good sellers, ......”

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Jan 25,2017
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By: 'Mary'
Jan 25,2017
1 people found
this helpful
We have been very desappointed by this agency. Good sellers, however very poor service afterward so the sell was closed to collapse with the chain. They didn't manage and advise our first time buyer correctly which created delays, their communication level toward us was poor ...
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Comment on agent fees
The fees was quite good. However the financial lost from the delay of the sale was high!
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“Where do I begin?! Barnard Marcus provided the worst possible ......”

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Jan 24,2017
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By: 'ac123'
Jan 24,2017
2 people found
this helpful
Where do I begin?! Barnard Marcus provided the worst possible tenant experience I could possibly imagine. We moved into a flat that had a stain on the ceiling & were told it was all under control, a date for re-work to begin was all that was ...
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“STAY AWAY.We regret using Barnard Marcus, staff been rude, ......”

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Jan 20,2017
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Robie
By: 'Jack'
Jan 20,2017
3 people found
this helpful
STAY AWAY. We regret using Barnard Marcus, staff been rude, there was a situation where we've been shouted at, we've been lied to two ocasions and we learned it's NOT estate agent rolli to update you with your sell (we had to pay 5k), when ...
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Comment on agent fees
4.8K is 1k more then others agencies charge (our fault, we funded out after signing contract)
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“Ashleigh has proved to be a proactive, helpful and extremely ......”

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Jan 09,2017
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Ashleigh
By: 'Tom'
Jan 09,2017
6 people found
this helpful
Ashleigh has proved to be a proactive, helpful and extremely competent member of the Surbiton lettings/management team. I am very grateful for her hard work. Regards. Tom Calnan...
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“I was very disappointed with the service and client liason ......”

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Dec 23,2016
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By: 'Disappointed'
Dec 23,2016
0 people found
this helpful
I was very disappointed with the service and client liason from the letting team. They appeared not to have training on how to relate to clients and seemed inexperienced. I always had to call for updates on the situation and was passed from one person ...
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Comment on agent fees
Average
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“AVOID at all costs. These agents do not realise the ......”

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Dec 23,2016
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Seth
By: 'JSmith'
Dec 23,2016
3 people found
this helpful
AVOID at all costs. These agents do not realise the bad reputation they have in the area. They dont pass on bids to vendors (fact through knowing enough buyers and vendors in the area), they lie, they plaster their signage everywhere over other agent signs ...
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“Renelle has been exceptional throughout the tenancy process. She was ......”

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Dec 15,2016
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Renelle
By: 'Omar'
Dec 15,2016
1 people found
this helpful
Renelle has been exceptional throughout the tenancy process. She was very patient and professional and went out of her way to help us find a place. I have been living in Clapham for more than 4 years and I can easily say she is one the ...
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Comment on agent fees
The inventory check in fees are higher compared to other agents I have worked with. Background checking fees are similar to others.
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“I charged 6 estate agents with finding me properties to let ......”

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Dec 13,2016
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Jason
By: 'Malcolm'
Dec 13,2016
1 people found
this helpful
I charged 6 estate agents with finding me properties to let as a Landlord. Jason Hanley delivered to the specification required. Four years on and it is time to sell one property. Again I used the services of Jason Hanley. He gave a realistic price and ...
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“Heather & Gareth were very helpful & supported us through the sale ......”

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Dec 09,2016
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By: 'Paul'
Dec 09,2016
1 people found
this helpful
Heather & Gareth were very helpful & supported us through the sale process to make it seamless after living in the same house for 30 years....
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“Michael was a fantastic agent that helped us every step ......”

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Dec 07,2016
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Michael
By: 'Jose'
Dec 07,2016
0 people found
this helpful
Michael was a fantastic agent that helped us every step of the way, he was always available to assist us when we needed it and he managed the whole process flawlessly. The exchange and completion that Michael agreed from the outset was realistic and he ...
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“I sold my flat through Barnard Marcus Redhill. The buyer ......”

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Dec 06,2016
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Kecia
By: 'ElenaP'
Dec 06,2016
1 people found
this helpful
I sold my flat through Barnard Marcus Redhill. The buyer happened to be extremely difficult but I was extremely pleased with Kecia O'Shea who is the sales progressor. Kecia was so on the ball that I really believe she made a huge difference to the ...
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Comment on agent fees
I think the fee was a standard market rate.
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“I have used Barnard Marcus for over six years now. ......”

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Dec 03,2016
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Jason
By: 'miranda'
Dec 03,2016
1 people found
this helpful
I have used Barnard Marcus for over six years now. I am a landlord and therefore specifically looking for a certain specification for my purchases. They have always kept to this- never showing me things that would fit my brief. They have realistic market values ...
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Comment on agent fees
Very competitive compared to the rest of Surbiton estate agents
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“For a first time buyer, having someone like Chelsey on ......”

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Nov 30,2016
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Chelsey
By: 'Michael'
Nov 30,2016
3 people found
this helpful
For a first time buyer, having someone like Chelsey on hand was very encouraging especially given the current market conditions. Whilst you can go to various comparison sites. there is nothing like speaking to someone face to face with first hand experience and getting a ...
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Comment on agent fees
Good. Her fees were well explained and nothing was hidden.
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“Renelle was extremely helpful with sorting out our rental property. ......”

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Nov 28,2016
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Renelle
By: 'Alex'
Nov 28,2016
0 people found
this helpful
Renelle was extremely helpful with sorting out our rental property. Always easy to get in touch with and highly efficient!...
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“jack provided good service and made the sale of my ......”

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Nov 22,2016
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By: 'Adrian'
Nov 22,2016
0 people found
this helpful
jack provided good service and made the sale of my flat a relatively easy affair. I would like to thank Jack for all his help...
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“Excellent from start to finish!I found Annette positive, helpful, ......”

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Nov 18,2016
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Annette
By: 'Oonagh'
Nov 18,2016
0 people found
this helpful
Excellent from start to finish! I found Annette positive, helpful, available and pleasant to deal with. She was never pushy!...
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Comment on agent fees
NA
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“Hi I would like to thank all people in Barnard ......”

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Nov 17,2016
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By: 'Karim'
Nov 17,2016
3 people found
this helpful
Hi I would like to thank all people in Barnard Marcus in Putney branch who help me find my property and preparing everything from mortgage application to completion . Thank you so much 👍...
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“Be warned!!! Barnard Marcus and their property management company Sequence ......”

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Nov 17,2016
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Laura
By: 'Bad'
Nov 17,2016
3 people found
this helpful
Be warned!!! Barnard Marcus and their property management company Sequence homes have provided us with the most incompetent, disorganised and rude service I have ever experienced. Not 1 single time do they ever call you or return your call. If you need to speak to someone ...
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Comment on agent fees
Expensive
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“As soon as you sign that 20 week contract they think ......”

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Nov 14,2016
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By: 'Molly'
Nov 14,2016
5 people found
this helpful
As soon as you sign that 20 week contract they think that's there job done. Barnard Marcus Mitcham are useless, hopeless and a total waste of space would not recommend them to anybody to use. There are better agents out there willing to give you 100% commitments...
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Comment on agent fees
What they earned out of the sale is a disgrace. I had to lower the value of the house just to get people in the front door.
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By: Henry
Nov 17, 2016
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Totally agree USELESS agents. Never return your phone calls and if you ask to speak to somebody they are a either too busy out looking at property . Do not sign up all they want is your money ...

“Wear suits, look the part but are full of marketing ......”

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Nov 11,2016
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By: 'Misled'
Nov 11,2016
5 people found
this helpful
Wear suits, look the part but are full of marketing and salesmanship to sign you up so they can earn their commission but no results, no communication and no professionalism. The staff do not communicate adequately, are very unprofessional and have given no advice. When ...
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Comment on agent fees
Average
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“I purchased a property recently in East Croydon via Barnard ......”

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Nov 10,2016
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Tony
By: 'HW'
Nov 10,2016
1 people found
this helpful
I purchased a property recently in East Croydon via Barnard Marcus. Whilst the process was long due to unforeseen circumstances (legal, council etc) Tony, Kelly and the team were great throughout the process. Extremely professional, very responsive and always willing to help. Definitely would recommend ...
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“Thank you so much for all you have done to ......”

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Nov 09,2016
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Jason
By: 'Alex'
Nov 09,2016
2 people found
this helpful
Thank you so much for all you have done to facilitate the sale of our property. We have felt that you have been keeping our best interests at the forefront through the process and we always felt in safe hands. Communication with you and your ...
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Comment on agent fees
Fair
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“Glen was very thorough, diligent and proactive. He was very ......”

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Nov 08,2016
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Glen
By: 'AlexDun'
Nov 08,2016
0 people found
this helpful
Glen was very thorough, diligent and proactive. He was very clear in his communication and offered a great service. I will definitely be calling on Glen again. He is both friendly and professional which was a big help. T...
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Comment on agent fees
Fine.
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“I've been a landlord with Barnard Marcus Clapham for 3 years. ......”

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Nov 04,2016
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By: 'LMT'
Nov 04,2016
0 people found
this helpful
I've been a landlord with Barnard Marcus Clapham for 3 years. They've been less than satisfactory, the property management side in particular. At last Ellen Roberts arrived and started earning the management fee. She makes life so much easier and - alone amongst her colleagues and ...
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Comment on agent fees
They're fine.
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“Appalling service, we rented from them and from day 1 were ......”

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Oct 26,2016
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By: 'Kayleigh'
Oct 26,2016
5 people found
this helpful
Appalling service, we rented from them and from day 1 were lied to. During the tenancy when our boiler broke we had to wait a week without any hot water for them to come and look at it. They lost a set of our keys when ...
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“Ellen Roberts is an absolute credit to her employer, Barnard ......”

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Oct 19,2016
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By: 'Adam'
Oct 19,2016
4 people found
this helpful
Ellen Roberts is an absolute credit to her employer, Barnard Marcus, offering efficiency support and solutions to issues with the property as well as expertly guiding us as tenants through the check out procedure. She is patient, enthusiastic and polite and I would gladly recommend ...
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Comment on agent fees
Expensive but worth the money for the support
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure available.

Awards won by Barnard Marcus

Regional Awards won by Barnard Marcus

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