Barnard Marcus
3.6/5, 833 reviews
68% recommended
76% lettings valuation accuracy
77% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 76% 77% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 41 135 82 152 24 93 27 45 92
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Lauren Kelly is quick, helpful and responsive. She is a ......”

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Dec 21,2017
Minithumbup
lauren
By: 'Andrew'
Dec 21,2017
8 people found
this helpful
Lauren Kelly is quick, helpful and responsive. She is a pleasure to do business with and lifts the day-to-day responsibilities of a landlord.....
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Comment on agent fees
Fair
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“All of my interactions with Ashleigh have been wonderful, she ......”

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Dec 13,2017
Minithumbup
Ashleigh
By: 'JACooke'
Dec 13,2017
6 people found
this helpful
All of my interactions with Ashleigh have been wonderful, she is always attentive, quick and helpful. I know that these thoughts are shared by the rest of my house....
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Comment on agent fees
N/A
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“I have found Lauren to be very helpful working through ......”

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Dec 12,2017
Minithumbup
lauren
By: 'Dave'
Dec 12,2017
7 people found
this helpful
I have found Lauren to be very helpful working through issues I have had with my property in London. Lauren takes ownership and is always willing to deal with all questions....
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“This review is for Ashleigh Fisher. I entered a work ......”

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Dec 12,2017
Minithumbup
Ashleigh
By: 'Doug'
Dec 12,2017
0 people found
this helpful
This review is for Ashleigh Fisher. I entered a work order for help on our boiler. I didn't hear back in a sufficient amount of time but when I reached out to the property managers directly, Ashleigh was quick to reply and made me understand ...
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“Sam has been extremely professional and prompt with solving an ......”

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Dec 01,2017
Minithumbup
By: 'Ruby'
Dec 01,2017
1 people found
this helpful
Sam has been extremely professional and prompt with solving an unexpected leak at my property. Both Sam and Lauren have been exceptionally helpful with advice and solutions...
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“We just bought a place through Barnard Marcus. James was ......”

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Nov 30,2017
Minithumbup
James
By: 'Henry'
Nov 30,2017
0 people found
this helpful
We just bought a place through Barnard Marcus. James was very friendly and helpful and worked hard to make sure to make the the solicitors moved faster... Definitely recommend....
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“Glen Ragrag, a mortgage professional broker, was very knowledgeable, personable ......”

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Nov 21,2017
Minithumbup
GLEN
By: 'Ms'
Nov 21,2017
0 people found
this helpful
Glen Ragrag, a mortgage professional broker, was very knowledgeable, personable and friendly. He took great care to listen to me needs and went on to provide various options which were best for me not only for my remortgage but for other financial products. He was ...
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Comment on agent fees
The agent fees were clearly set out and explained. The company gave good value for money for these fees.
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“I had a pleasure of dealing with Henry when buying ......”

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Nov 20,2017
Minithumbup
By: 'Annonymous'
Nov 20,2017
0 people found
this helpful
I had a pleasure of dealing with Henry when buying my first home in London. Henry was very professional throughout the whole process and made it easy and hassle free for me. Henry knows the property market very and his advice was invaluable. I would ...
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“I chose Barnard Marcus in Sheen because I have had ......”

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Nov 14,2017
Minithumbup
By: 'Mel'
Nov 14,2017
0 people found
this helpful
I chose Barnard Marcus in Sheen because I have had excellent service from this agency several times in the past. They did not disappoint this time. Efficient, friendly and personal service from Geoff, Henry, Phoebe and Kecia. I felt well and carefully looked after and ...
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Comment on agent fees
I am happy with the 1% fee
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“One of the most unorganised and careless team of agents ......”

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Nov 10,2017
Minithumbdown
By: 'Simply'
Nov 10,2017
4 people found
this helpful
One of the most unorganised and careless team of agents I have ever seen , nothing to recommend about it just to stay away from their service . Unprofessional is the simplest and the best word to describe them . ( Chiswick branch to be more precise ) ....
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“Ashleigh Fisher's Review – Property Co-ordinatorBarnard MarcusDate: 9th November 2017Since Ashleigh ......”

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Nov 10,2017
Minithumbup
Ashleigh
By: 'Dunstan'
Nov 10,2017
9 people found
this helpful
Ashleigh Fisher's Review – Property Co-ordinator Barnard Marcus Date: 9th November 2017 Since Ashleigh Fisher, became our property co-ordinator in July'16, she exhibited certain qualities which stood out. They are: • Good communication skills i.e. to speak and also to 'listen' actively to the person you are ...
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Comment on agent fees
Good
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“What a shame I have to even give one star.......”

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Nov 10,2017
Minithumbdown
By: 'Fed'
Nov 10,2017
3 people found
this helpful
What a shame I have to even give one star. AVOID at all costs. Badly managed from day 1. Poor communication. Poor sales ability. Poor attitude. Contract expired on Tuesday and they still won't take down the ad on rightmove so we can proceed with another ...
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“The service received from BM is genuinely appalling. There is ......”

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Nov 05,2017
Minithumbdown
By: 'Adam'
Nov 05,2017
4 people found
this helpful
The service received from BM is genuinely appalling. There is no due diligence undertaken in anything they do and everything is erroneous with no attempt to make matters right. I have reached the point of considering legal action against them to recover the fees spent ...
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Comment on agent fees
Fees were reasonable, if they had done anything to earn them.
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“The property coordinator helped me deal with a very bad ......”

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Oct 30,2017
Minithumbup
Ashleigh
By: 'Tenant'
Oct 30,2017
7 people found
this helpful
The property coordinator helped me deal with a very bad landlord who does not fix recurring problems in the property. Thanks to the property coordinator (and reminding the landlord British law applies in the UK) it seems that there will be a solution to the ...
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Comment on agent fees
N/A
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“I am late with my review- but the experience of ......”

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Oct 27,2017
Minithumbup
Danni
By: 'Boulogne'
Oct 27,2017
1 people found
this helpful
I am late with my review- but the experience of the service from this branch was exceptional, it was personal and professional, hopeful and continually assuring, not only that how the chain was managed with the other branch of lower Abbiscombe, such professionalism is credit ...
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Comment on agent fees
you feel assured by the service correspondence and personal feel of the team
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“Incompetent. Avoid.. Must be desperate for business. Still receiving weekly ......”

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Oct 24,2017
Minithumbdown
By: 'Moxonsue'
Oct 24,2017
0 people found
this helpful
Incompetent. Avoid.. Must be desperate for business. Still receiving weekly calls about a property I sold 10 years ago. Despite me repeatedly telling them this..they still call me but are unsure how this can happen as I have been deactivated. Today they insisted I am ...
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Comment on agent fees
No/a
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“Excellent service provided by Aaron, really made the process of ......”

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Oct 22,2017
Minithumbup
Charlotte
By: 'Karol'
Oct 22,2017
2 people found
this helpful
Excellent service provided by Aaron, really made the process of our move stress free. Highly recommend lettings. Would use again!...
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Comment on agent fees
Good
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“I Recently have been looking for advice on a property ......”

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Oct 20,2017
Minithumbup
By: 'Unknown'
Oct 20,2017
0 people found
this helpful
I Recently have been looking for advice on a property in the CR7 Area. I was in contract with an agent called Danni Thorpe. He advised me the best he could along with extra useful information on the properties I enquired about. I am highly ...
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“Have been very impress with the staff very polite and ......”

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Oct 19,2017
Minithumbup
By: 'Mark'
Oct 19,2017
1 people found
this helpful
Have been very impress with the staff very polite and helpful! Big thank you to Miss Aleksandra Cyndrowska she is very professional and has helped me every step of the way to purchase my house! Massive thank you! Highly recommended estate agency....
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“As a first time buyer, I was so nervous to ......”

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Oct 19,2017
Minithumbup
Danni
By: 'Katie'
Oct 19,2017
1 people found
this helpful
As a first time buyer, I was so nervous to enquiry to see properties let a lone view. I had dealt with so many different agents and just felt as if I was being used for my money but then I meet Danni. When I ...
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“Henry did an excellent job during the course of selling ......”

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Oct 19,2017
Minithumbup
By: 'Pauline'
Oct 19,2017
0 people found
this helpful
Henry did an excellent job during the course of selling my house - he was always very positive particularly at times when the market seemed slow and was endlessly patient and reassuring. I would certainly recommend him and the rest of the team at Barnard ...
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“Fantastic experience with Bernardo. He secured us new tenants within ......”

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Oct 17,2017
Minithumbup
Bernardo
By: 'Adrian'
Oct 17,2017
0 people found
this helpful
Fantastic experience with Bernardo. He secured us new tenants within the first two days of marketing our property. He's very professional. Definitely recommend the fantastic Lettings team in Streatham!!...
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Comment on agent fees
Very good
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“Would not recommend!!I'm letting a flat through them and ......”

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Oct 10,2017
Minithumbup
By: 'Disappointed'
Oct 10,2017
0 people found
this helpful
Would not recommend!! I'm letting a flat through them and have been instructed to contact Barnard Marcus if anything, not the landlord. They are so unhelpful. We had a leak under the kitchen zink and water leaked all over the wooden floor. It took 3 days ...
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“If I could give zero stars, I would. They have ......”

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Oct 08,2017
Minithumbdown
By: 'AHussain'
Oct 08,2017
2 people found
this helpful
If I could give zero stars, I would. They have been incredibly unhelpful in letting out my property and charging for items the agent had agreed to waive. 6 weeks, 3 emails, 2 letters with no response. Do not deal with this agency unless you want to deal ...
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“Although Kevin has not been at the branch very long ......”

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Oct 02,2017
Minithumbup
Kevin
By: 'Mrs'
Oct 02,2017
0 people found
this helpful
Although Kevin has not been at the branch very long he is completely on top of the game. He knows the town, the properties and most importantly the market. He managed to find a tenant for me incredibly quickly. In all honesty it wasn't a ...
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Comment on agent fees
I am a repeat user of Barnard Marcus , fees have remained constant.
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“Dara was my mortgage broker when I bought a flat ......”

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Sep 17,2017
Minithumbup
By: 'Lizzie283'
Sep 17,2017
0 people found
this helpful
Dara was my mortgage broker when I bought a flat after renting. He was absolutely brilliant, very thorough, proactive and helpful at every stage of the process. I honestly don't think I would be in my lovely new flat now if it wasn't for Dara ...
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Comment on agent fees
Worth every penny and you get advice for life, not just for one transaction
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“Terrible property management service. No response to repeated emails/calls ......”

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Sep 11,2017
Minithumbdown
By: 'BenS'
Sep 11,2017
8 people found
this helpful
Terrible property management service. No response to repeated emails/calls - delays of over a month in some cases to respond. Frequent administrative mistakes and failure to resolve their mistakes. Confusion between different people within the team managing the property. Some of the property management ...
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By: Beth
Oct 25, 2017
View all comments (1)
I completely agree with your comments and am experiencing exactly the same things with the property management. I'm furious with their lack of communication. I will be leaving my own review very soon. ...

“I put an offer to a rental property advertised by ......”

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Sep 10,2017
Minithumbdown
Denim
By: 'K'
Sep 10,2017
0 people found
this helpful
I put an offer to a rental property advertised by Barnard and Marcus. I've told that I need to provide our debit/credit card information in order to put an offer. I was also promised that nothing was going to be charged on the card ...
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“Paid deposit and agent fee for apartment to be removed ......”

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Aug 31,2017
Minithumbdown
By: 'Valentina'
Aug 31,2017
5 people found
this helpful
Paid deposit and agent fee for apartment to be removed from market and they rented it to someone else and now I'm homeless. Don't ever use @BarnardMar...
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“Paid deposit and agent fee for apartment to be removed ......”

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Aug 31,2017
Minithumbdown
Agne
By: 'Noemi'
Aug 31,2017
3 people found
this helpful
Paid deposit and agent fee for apartment to be removed from market and they rented it to someone else and now I'm homeless. They still have our deposit. Don't ever use @BarnardMar #scammers#NOtoBarnardMarcus#NOtoscammingpeople#NOtostateagentslikethisone...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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