Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.show more
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.
“Very pushy, find your address without your permissions, when you ......”
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1 Star Review
Jul 19,2010
By:
'billy'
Jul 19,2010
Branch: Northampton, 10 Kingsley Park Terrace
Kingsley
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Branch: Northampton, 10 Kingsley Park Terrace
Kingsley
Sales (as a Buyer)
Postcode:
0people found this helpful
Very pushy, find your address without your permissions, when you tell them not to send thing to your address as you live with someone they say you sound dodgy.... read full review
“Requested a valuation on my property. It took the agent ......”
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1 Star Review
Jul 19,2010
By:
'Joel'
Jul 19,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
Requested a valuation on my property. It took the agent all of 5 minutes to view property, and dashed from room to room, he was curt, never smiled and gave the impression that he really couldn't be bothered with a property of such low value. He ... read full review
“They were terrible - put the flat on the market ......”
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1 Star Review
Jul 17,2010
By:
'Annoyed'
Jul 17,2010
Branch: Whitley Bay, 57 Park View
Services: Surveys
Would you recommend?: No
Postcode:
Branch: Whitley Bay, 57 Park View
Surveys
Postcode:
0people found this helpful
They were terrible - put the flat on the market for more than we thought it was worth then asked us to reduce the price 1 month later, couldn't get the advertisements correct, tried to bully us into taking money that we could not afford to ... read full review
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(1)
Maybe you should have had the backbone to tell the agent the price you wanted the property marketed at in the first place, and appreciated that they recommended a reduction, when most agents won't even think to try something so proactive. Just a thought... ...
“Terrible service, we are currently trying to buy a house ......”
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1 Star Review
Jul 12,2010
By:
'Ann'
Jul 12,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
Terrible service, we are currently trying to buy a house with them acting for the Seller, our house is sold, survey complete. However we are waiting for them to pull their finger out and get our survey completed - apparently there are 'communication' errors!
Also ... read full review
“Recently I rented my house trough Bairstow Eves branch at ......”
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1 Star Review
Jun 30,2010
By:
'Beba'
Jun 30,2010
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
1people found this helpful
Recently I rented my house trough Bairstow Eves branch at Worcester Park. I must say that the customer service is so appalling there I wouldn't recommend to anyone to use that particular branch. I only wish that I read all this reviews before I decided ... read full review
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(1)
http://www.howtocomplain.co.uk/cgi-php/member.php3
try this weve just done this one it goes direct to them they do the leg work ...
“We ended up seelling the house and 30 grand less because ......”
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1 Star Review
Jun 10,2010
By:
'stressy'
Jun 10,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
We ended up seelling the house and 30 grand less because of the useless lawyers. The buyers sent back the contract unsigned on the completion date. We were pushed and pushed for a date. Told we had to be out by 12th april. I gave up ... read full review
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(5)
@RJMMD, you say learn from this, but having an estate agent pushing you to complete by a certain date and the supposed buyers threatening to pull out if this was not met, I find it hard to realise why you cannot understand the situation, if you were in my position and you had the move or else aspect, what would you do, I mean moving is stressful enough without added pressure, so how can you sit there hiding behind your keyboard and blame it all on me, when I feel it is 90% the estate agents faul ...
“This is one of the ugliest face of professional world ......”
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1 Star Review
Jun 04,2010
By:
'Naresh'
Jun 04,2010
Branch: Harrow, 11 Queensbury Circle Parade
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Harrow, 11 Queensbury Circle Parade
Sales (Prospective customer)
Postcode:
1people found this helpful
This is one of the ugliest face of professional world when Bairstow Eves Queensbury Branch in London let down prospective long waiting customers, I had called several times to view one of the property in Kenton area and request so many different sets of time, ... read full review
“Not good at all, we all know the current housing ......”
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1 Star Review
May 31,2010
By:
'Lou'
May 31,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
Not good at all, we all know the current housing market is slow, I originally had my house up for sale privatley and had around 6 viewings over a 3 month period. I wanted to try get things moving faster so I put it up with Bairstow ... read full review
“3 viewings in 10 weeks, did not know the area, racist comments ......”
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2 Star Review
May 22,2010
By:
'Hebden'
May 22,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
3 viewings in 10 weeks, did not know the area, racist comments from Duston branch, and set up bogus viewers when gave them 2 weeks notice. Very unprofessional - do not use them - time-wasters!... read full review
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(1)
Try the 'office of fair trading'. this is an offence under the estate agents act 1979. Don't stand of this. ...
“After 4 months of registering with Bairstow Eves to let my ......”
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1 Star Review
May 19,2010
By:
'Who'
May 19,2010
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
2people found this helpful
After 4 months of registering with Bairstow Eves to let my property I still have had no money from them even though I have sent many letters by recorded delivery asking for my money.
I bought the house with tenants already in, all Bairstow Eves had ... read full review
“I cannot express fully just how awful we have found ......”
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1 Star Review
May 14,2010
By:
'KT'
May 14,2010
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
0people found this helpful
I cannot express fully just how awful we have found Bairstow Eves to deal with. Their complete incompetence, and total inability to return calls (or answer their phones) is almost laughable - if it wasn't so extremely frustrating. We have been chasing daily and never ... read full review
“Unprofessional staff who make information up as they go along, ......”
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1 Star Review
Apr 15,2010
By:
'Dee'
Apr 15,2010
Branch: Coulsdon, 105 Coulsdon Road
Old Coulsdon
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Coulsdon, 105 Coulsdon Road
Old Coulsdon
Lettings (as a Landlord)
Postcode:
1people found this helpful
Unprofessional staff who make information up as they go along, with a wholly ineffective branch manager. They also sit on client money. Do not use them, you will regret it... read full review
“The rudest most unprofessional people I have ever tried to ......”
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1 Star Review
Mar 20,2010
By:
'meerkat'
Mar 20,2010
Branch: Whitley Bay, 57 Park View
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Whitley Bay, 57 Park View
Sales (as a Vendor)
Postcode:
1people found this helpful
The rudest most unprofessional people I have ever tried to deal with. If you dare to point out their mistakes to them, which were many they don't like it and terminate your contract with them, but they still want payment if you sell to someone ... read full review
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(3)
Know the feeling, I been trying to complain for months now to be met with dead ends wherever I turn. Terrible service. ...
“I put my property on the market with the Romford ......”
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1 Star Review
Feb 19,2010
By:
'hourglass'
Feb 19,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
I put my property on the market with the Romford branch in mid December, my partner and I decided to leave the keys with the agent as we both work full time and do not get home until late. We found out they had taken ... read full review
“If Carlsberg did estate agents it certainly wouldn't be these. ......”
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1 Star Review
Feb 17,2010
By:
'charlie'
Feb 17,2010
Branch: Washington, 48 The Galleries
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Washington, 48 The Galleries
Sales (Prospective customer)
Postcode:
0people found this helpful
If Carlsberg did estate agents it certainly wouldn't be these. I have tried on a few occasions to view properties with a view to purchasing but time and time again they don't turn up to show you the property or even call you to tell ... read full review
“I found out that the new branch of Bairstow Eves ......”
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5 Star Review
Feb 04,2010
By:
'HAPPY'
Feb 04,2010
Branch: Slough, 78 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Slough, 78 High Street
Sales (as a Vendor)
Postcode:
0people found this helpful
I found out that the new branch of Bairstow Eves is under a new franchise and under new mangement and new location. Had very bad experience with the old High Street cowboys so thought I'd see whats new.
I can honestly say the new guys ... read full review
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(2)
I don't believe any great reviews about this company. I've used them 3 times all in all and each time has ended in complete desaster!!! ...
“I used the Putney branch and have no complaints at ......”
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4 Star Review
Jan 15,2010
By:
'Emgee'
Jan 15,2010
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0people found this helpful
I used the Putney branch and have no complaints at all. Admittedly the buyer was handed to them on a plate as he lived nearby and was interested in the property before I placed it on the market with them but they were helpful, friendly, ... read full review
“The team, Scott, Matt and Fred, were excellent - five ......”
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5 Star Review
Jan 06,2010
By:
'Humperdink'
Jan 06,2010
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0people found this helpful
The team, Scott, Matt and Fred, were excellent - five stars. They advised like professionals. Matt, particularly, was very helpful on helping us prepare the house for sale and on negotiating on our purchase. All three of them deserve a much better reputation than estate ... read full review
“We looked at a few properties with Bairstow Eves, plus ......”
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1 Star Review
Nov 21,2009
By:
'Procrastiantor'
Nov 21,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
1people found this helpful
We looked at a few properties with Bairstow Eves, plus a load of others. So we phoned up to ask if one of the properties we had viewed definately had a washing machine as we couldn't remember. Yeah, definately we were told. A few weeks ... read full review
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(1)
Bairstow Eves are the most unprofessional bunch of people I have ever come across. I wrote to complain on 18 March 2010 and was promised a response within a few days when the branch manager replied on 21 March 2001. Some of the issues had already been raised months before yet on 15 April 2010 still not reply. They have sat on my money, charged for incorrect documents that have never been corrected and sent to me, fed me lie after lie about a letting. The only thing I cannot fault them on is t ...
“Wanted to buy a property, agreed the price all the ......”
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1 Star Review
Oct 13,2009
By:
'balwinder'
Oct 13,2009
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
1people found this helpful
Wanted to buy a property, agreed the price all the paper work ready and what to they do? Stab me in back, sell to another party, shameless.
Never trust them again. Anyone using them should be very very carefully. In fact do not use them ... read full review
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(5)
I wish I had seen this site and these comments before we lost money.We are in the process of trying to find a home and thought we'd found the ideal property. The estate agents at the skegness branch were very helpful and we asked several important questions before putting in a offer and sending the surveyor round. However our question of "will time be a issue?" was answered incorrectly as their answer of "not at all we understand your position take all the time you need" as we have not been able ...
“I saw a property and made a offer.The offer ......”
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1 Star Review
Oct 12,2009
By:
'Chiku68'
Oct 12,2009
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
1people found this helpful
I saw a property and made a offer.The offer was accepted and all the paperwork started.One Week after the offer received a phone call someone else has viewed the property and offered higher amount.
Already more than a thouasand pounds have been taken ... read full review
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(1)
I'm concerned also that I may about to become a victim of what I believe to be Bairstow Eve's dodgy practise. I have had an offer accepted and an assurance from the vendor that the property will be removed from the market (a condition of my offer). This was agreed face to face with the seller who also gave their word that they didn't wish to have any more people trapesing through their house. However I received a letter a day later stating, the property remains on their register for sale and sho ...
“Viewed a property which had an offer made on it, ......”
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1 Star Review
Aug 20,2009
By:
'lol'
Aug 20,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
Viewed a property which had an offer made on it, the public notice in the newspaper stated any offers over that amount, please contact agent within 7 days. We were given the total run around by the agents, the person dealing with it was never available ... read full review
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(2)
Two of the above posts show how Estate Agents CANNOT WIN. The first poster states the agent sold the property to another buyer at the last minute and they will never use them again... etc... This one above has the buyer complaining that the agent wouldn't sell the property (that was already sold to someone) and therefore they won't use them again, etc, etc. Cant anyone see the irony in this!!.
Listen, we act for vendors, VENDORS make the rules, we follow them within the law. Buyers beware. Yo ...
“Spalding branch. I tried viewing a property - but they ......”
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1 Star Review
Aug 13,2009
By:
'unhappyviewer'
Aug 13,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
Spalding branch. I tried viewing a property - but they only wanted me to go on a block booking as they would not drive the 15 minutes to the house - even though they knew I couldn't make their times. I looked at the house - ... read full review
“Over-valued my house, probably just to get my custom. Outrageous ......”
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1 Star Review
Aug 02,2009
By:
'abattoir'
Aug 02,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
Over-valued my house, probably just to get my custom. Outrageous fees, nearly twice as much as other agents. Found the staff ignorant and impersonal. ... read full review
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(1)
I presume you did not know that the listers for B/E are paid per listing they take on, all the more reason to raise the price of your property for personal gain! ...
“I tried to buy an apartment in Newcastle from this ......”
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1 Star Review
Jun 25,2009
By:
'chippy'
Jun 25,2009
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
I tried to buy an apartment in Newcastle from this agency. After they recieved an offer from me they simply took it to the other bidder and got another 3 grand out of him on the promise they would not go back to me if he ... read full review
“Entered my bank account without notification and took money, leaving ......”
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1 Star Review
May 26,2009
By:
'mantyb'
May 26,2009
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
1people found this helpful
Entered my bank account without notification and took money, leaving me to think my identity had been stolen and my card cloned. When I did eventually speak to the admin he was totally diinterested and rude. Never had any updates from them or calls, needless ... read full review
“I would not recommend them to my worse enemy. Completely ......”
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1 Star Review
Apr 08,2009
By:
'bairstow'
Apr 08,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
1people found this helpful
I would not recommend them to my worse enemy. Completely miss sold the property to us in the first place. After paying all of the huge deposit and agreeing a move we turn up with our removal van filled with all our belongings to find ... read full review
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
I put an offer in for a bungalow at the asking price and the offer was accepted with the understanding that my property would be sold as quickly as possible.
Two days later I was told that someone had made a cash offer for the ... read full review
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(1)
Its most companies policy to substantiate an offer before putting it forward so yes they would have asked the cash purchaser! I can assure you no one cares what your bank balance is as long as you have enough to buy the property! Its all about the sales! ...
“Very Very Pushy - Full of lies and completely outrageous ......”
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1 Star Review
Sep 19,2008
By:
'JP'
Sep 19,2008
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
1people found this helpful
Very Very Pushy - Full of lies and completely outrageous claims - do not trust them at all... read full review
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(1)
I agree got my house on the market (just found this site) felt upset and insulted by a member of thier staff who kept knocking money of the value of my property to a stupid amount and pushing pushing to accept saying no one would bid more than the 20,000 less than the lowest offer, I had already knocked 20,00 off for a quick sale and she told me that no one would want it as too much work needed to be done. ...
“Pushy...”
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1 Star Review
May 24,2008
By:
'matthewtopping201'
May 24,2008
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.