Bairstow Eves
3.8/5, 1238 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1238
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
22nd Oct 2024
reviewed by 'Yash Dave'
“Thomas has a good communication with us from booking an appointment to viewing the whole property. Even while we have ......”
17th Oct 2024
reviewed by 'aga'
“Oh, where do I even begin with this 'glorious' letting agency? If you're looking for a masterclass in ignoring customers, ......”
16th Oct 2024
reviewed by 'paul'
“I thought the staff worked extremely hard and had quite a number of obstacles and problems to solve which they ......”
14th Oct 2024
reviewed by 'Kirsty'
“The team at Bairstow Eves have been great. They got us booked to view our property so quickly and were ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
133 30 160 103 328 60 181 34 47 162
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“What can I say about this shower other than be ......”

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Mar 13,2011
Minithumbdown
By: 'JON'
Mar 13,2011
0 people found
this helpful
What can I say about this shower other than be warned everybody they take your deposit and when you opt to move on they help landlords to rip you of by claiming spurious repair bills and not releasing your deposit....
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“The employees are unprofessional and rude.The landlord didn't get ......”

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Mar 10,2011
Minithumbdown
By: 'john'
Mar 10,2011
0 people found
this helpful
The employees are unprofessional and rude.The landlord didn't get the property ready as per the tenancy agreement but they claimed it is ready and insisted on shifting into the house.They overchagred for all the services they provide like referencing and administrative work. They ...
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“[[EDIT ORIGINAL START]]This company gives more credence to the ......”

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Mar 03,2011
Minithumbdown
By: 'Jon'
Mar 03,2011
0 people found
this helpful
[[EDIT ORIGINAL START]] This company gives more credence to the fact that Estate Agents are con artists, I was given a verbal quote for commission of 1.5% then in writing a fixed fee was insisted on some...
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“In a nutshell....NO Feedback, NO communication, No Advice, No ......”

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Feb 28,2011
Minithumbdown
By: 'palacegirl'
Feb 28,2011
2 people found
this helpful
In a nutshell....NO Feedback, NO communication, No Advice, No Support. And after four months of nothing we were told you might want to drop the price by ten thousand pounds!!! Needless to say we have now taken the house off of the market with ...
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“After meeting with ********** whilst loking at a property with my ......”

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Feb 27,2011
Minithumbdown
By: 'Glyn'
Feb 27,2011
0 people found
this helpful
After meeting with ********** whilst loking at a property with my son with maybe the intention of buying. He adopted the most dreadful attitude and was very rude and obnoxious to myself and members of my family. We do not intend to have any further dealings ...
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“Asked me why I was taking so long to find ......”

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Jan 27,2011
Minithumbdown
By: 'R8'
Jan 27,2011
0 people found
this helpful
Asked me why I was taking so long to find a property (only 6 months), why I keep changing my mind, and then reprimanded me for not returning their ambiguous phone calls (we've got something new, can you pls ring us back...) Then they hung up ...
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“Selfish and arogant. Been gazumped 3 times off these now through ......”

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Jan 21,2011
Minithumbdown
By: 'Cleggie'
Jan 21,2011
0 people found
this helpful
Selfish and arogant. Been gazumped 3 times off these now through their sly dealings and backhanders. Such a high turn over off staff and so unhelpful. Do not buy off these people, they have their favourites so you wont stand a chance....
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“These people are not only incompetent but also rude. On ......”

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Jan 06,2011
Minithumbdown
By: 'Olympian'
Jan 06,2011
0 people found
this helpful
These people are not only incompetent but also rude. On one viewing the prospective buyer said the only reason they would not purchase the property was because it did not have a boiler. In fact there was a boiler and a new one to boot! ...
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By: Josey Wales
Aug 31, 2011
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Had the same experiance , they sign you up then go to work on you getting you to drop the price week after week. ...

“The people who work in this agency change by the ......”

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Jan 01,2011
Minithumbdown
By: 'Brian'
Jan 01,2011
1 people found
this helpful
The people who work in this agency change by the minute, and all are incompetent - bear in mind that Bairstowes operate on a franchise basis, and actually encourage unqualified individuals to apply to join the 'business'. If you do decide to use this Agency ...
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By: bad experience
May 06, 2011
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Great thanks! I had a terrible experience today too. and I have just emailed nick too. ...

“Most horrible experience. Great at the point of selling their ......”

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Dec 17,2010
Minithumbdown
By: 'furious'
Dec 17,2010
0 people found
this helpful
Most horrible experience. Great at the point of selling their services, tonnes of promisses. In reality - worse than nothing. I chose them to sell my property back in July. Also instructed them and paid for EPC. Photos of the house were made by a ...
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By: zbdbkues
May 04, 2011
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Strange really because Bairstowe Eves and Hamptons are actually the same company. They are both owned by countrywide. ...

“Let down last minute after close to exchange - sold ......”

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Dec 14,2010
Minithumbdown
By: 'alansmith0017'
Dec 14,2010
0 people found
this helpful
Let down last minute after close to exchange - sold the property to someone else after telling me the vendour decided to take it off the market - total crap as I found out they sold it to another purchaser. The branch never keep to ...
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“I originally had 3 valuations of my property and after going ......”

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Dec 10,2010
Minithumbdown
By: 'michaelr52'
Dec 10,2010
0 people found
this helpful
I originally had 3 valuations of my property and after going with the agent I thought was the best (did not have much joy with them) I changed to Bairstow Eves. The same guy came round and whilst he seemed fairly knowledgable, was quite slimmy. However ...
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“Not to be trusted.The upbeat sing song voices the ......”

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Nov 28,2010
Minithumbdown
By: 'Professor'
Nov 28,2010
0 people found
this helpful
Not to be trusted.The upbeat sing song voices the negotiators project are a phoney masking tactic.The disdain for clients and the deception that seems to be prevalent and accepted as the norm in the industry is a sickness that needs to be tamed ...
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“Complete cowboys(girls), the sort of agent that will tell ......”

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Oct 28,2010
Minithumbdown
By: 'Pi$$ed'
Oct 28,2010
2 people found
this helpful
Complete cowboys(girls), the sort of agent that will tell you anything to get an instruction, and then throw every excuse in the book at you for their lack of care, attention, and expertise. Please stay away from this agent. I had a pristine property ...
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“[[EDIT ORIGINAL START]]Warning Do Not Use These Cowboys!!!! Incompetent, ......”

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Oct 10,2010
Minithumbdown
By: '703'
Oct 10,2010
1 people found
this helpful
[[EDIT ORIGINAL START]] Warning Do Not Use These Cowboys!!!! Incompetent, Unprofessional, Untrustworthy. I made an offer on a property that I liked, the seller accepted my offer. I was then informed that I needed the deposit money by the end of the week, as the ...
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“I am appalled beyond words with the way I have ......”

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Sep 22,2010
Minithumbdown
By: 'lykastar'
Sep 22,2010
2 people found
this helpful
I am appalled beyond words with the way I have been treated by a Lettings Negotiator in their Barking office. I live in Nottingham and study in London. Due to personal reasons, I was unable to travel to London and visit estate agents until two ...
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“Well, where do I start, from making up viewings and ......”

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Sep 21,2010
Minithumbdown
By: '37'
Sep 21,2010
3 people found
this helpful
Well, where do I start, from making up viewings and never giving you any feedback, they truly arent very good.... use another agent....
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“Absolutely terrible. I wouldn't recommend to my worst enemy ! I ......”

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Sep 13,2010
Minithumbdown
By: 'jules64'
Sep 13,2010
1 people found
this helpful
Absolutely terrible. I wouldn't recommend to my worst enemy ! I made an appointment for BE to come and take photos etc so they could begin marketing our property ASAP. I made the appointment two weeks hence and as a result booked three days off work ...
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By: from a decent estate agent
Sep 22, 2010
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Bairstow Eves Franchising, Brook House, Apex Court, Camphill Road, West Byfleet, Surrey, KT14 6SQ Tel: 01932 350314 Fax: 01932 350587 Email: [email protected] ...

“Disgusted with attitude of manager and staff. They are bullies ......”

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Aug 23,2010
Minithumbdown
By: 'cash'
Aug 23,2010
0 people found
this helpful
Disgusted with attitude of manager and staff. They are bullies and cost me a lot of time and money in travel and hotel for viewing on a house they had accepted my offer on. I believe that as a cash buyer they have gazumpted me ...
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By: cash buyer
Mar 01, 2011
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The problem was not the repoposition but the lack of honesty and information and deliberately misleading me. ...

“In my opinion this estate agents is absolutely disgraceful their ......”

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Aug 20,2010
Minithumbdown
By: 'Mo'
Aug 20,2010
3 people found
this helpful
In my opinion this estate agents is absolutely disgraceful their customer service is appalling and the staff need some classes on etiquettes. Avoid this estate agents. ...
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“[[EDIT ORIGINAL START]]OMG what a bunch of lying theifs! ......”

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Aug 06,2010
Minithumbdown
By: 'gemstar'
Aug 06,2010
0 people found
this helpful
[[EDIT ORIGINAL START]] OMG what a bunch of lying theifs! They came to value my house and said they were based in Brierly hill but it wasnt till I had signed the contract that they told me that that office had actually shut down and ...
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By: cashbuyer
Aug 31, 2010
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Hello. this may help. Countrywide Bairstowe Eves Head office 17 Duke Street Chelmsford tel 01376 533700 ...

“Appauling customer communications - seems to be no-one in the ......”

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Aug 04,2010
Minithumbdown
By: 'Disgruntled'
Aug 04,2010
1 people found
this helpful
Appauling customer communications - seems to be no-one in the office on most occasions and do not return phone calls/messages. If you're selling a property with Camden branch my advice would be - don't - they dont seem to be in any hurry to ...
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“We placed our property on sale with Bairstow Eves over ......”

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Aug 04,2010
Minithumbdown
By: 'Disgusted'
Aug 04,2010
0 people found
this helpful
We placed our property on sale with Bairstow Eves over two weeks ago. Despite asking them to wait for us to dress the property properly they came and took photographs and posted these on Rightmove. The photographs were appalling and we have since asked for ...
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“In the middle of Court action for negligence, sold property ......”

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Aug 02,2010
Minithumbdown
By: 'Thomas'
Aug 02,2010
2 people found
this helpful
In the middle of Court action for negligence, sold property in Jan 2010..... its now Aug 2010 and still on going due to their constant cock ups! Absolute rubbish... and extortionate fees (which they will be luck to get!). Do not use!!!...
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“I found a buyer for my property fairly quickly, but ......”

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Jul 22,2010
Minithumbdown
By: 'Robin'
Jul 22,2010
0 people found
this helpful
I found a buyer for my property fairly quickly, but what followed was a series of poor communication which almost led to me losing the sale. After hearing nothing from anyone for at least three weeks after the buyer had a survey done on my ...
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By: Scoob
Dec 07, 2010
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Try the Property Ombudsman. ...

“Terrible communication. Wanted us to reduce after 2 weeks on the ......”

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Jul 20,2010
Minithumbdown
By: 'down'
Jul 20,2010
1 people found
this helpful
Terrible communication. Wanted us to reduce after 2 weeks on the market with them to a ridiculous price. Did not know their area. 2 viewers in 2 months - one hadn't sold, one not interested viewed in 3 minutes, probably just sent to keep us quiet! Very disappointed. Bad ...
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“Very pushy, find your address without your permissions, when you ......”

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Jul 19,2010
Minithumbdown
By: 'billy'
Jul 19,2010
0 people found
this helpful
Very pushy, find your address without your permissions, when you tell them not to send thing to your address as you live with someone they say you sound dodgy....
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“Requested a valuation on my property. It took the agent ......”

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Jul 19,2010
Minithumbdown
By: 'Joel'
Jul 19,2010
2 people found
this helpful
Requested a valuation on my property. It took the agent all of 5 minutes to view property, and dashed from room to room, he was curt, never smiled and gave the impression that he really couldn't be bothered with a property of such low value. He ...
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“They were terrible - put the flat on the market ......”

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Jul 17,2010
Minithumbdown
By: 'Annoyed'
Jul 17,2010
0 people found
this helpful
They were terrible - put the flat on the market for more than we thought it was worth then asked us to reduce the price 1 month later, couldn't get the advertisements correct, tried to bully us into taking money that we could not afford to ...
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By: Peech
Aug 27, 2010
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Maybe you should have had the backbone to tell the agent the price you wanted the property marketed at in the first place, and appreciated that they recommended a reduction, when most agents won't even think to try something so proactive. Just a thought... ...

“Terrible service, we are currently trying to buy a house ......”

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Jul 12,2010
Minithumbdown
By: 'Ann'
Jul 12,2010
1 people found
this helpful
Terrible service, we are currently trying to buy a house with them acting for the Seller, our house is sold, survey complete. However we are waiting for them to pull their finger out and get our survey completed - apparently there are 'communication' errors! Also ...
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By: Scoob
Dec 07, 2010
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Try the Property Ombudsman. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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