Bairstow Eves
3.8/5, 1248 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1248
22nd Dec 2024
reviewed by 'JVL'
“I have tried to sell my flat twice, through the so called top rated estate agents in Battersea, alas!Then ......”
15th Dec 2024
reviewed by 'Pavina'
“Bairstoweves demonstrated excellent problem-solving skills when an issue arose with my renting a property. They quickly negotiated with the referencing ......”
12th Dec 2024
reviewed by 'Kevin & Lindy'
“An absolutely fantastic service! Friendly and knowledgeable, every one. Garry Wilson was our main agent and he completely wrapped us ......”
5th Dec 2024
reviewed by 'Colin'
“Luke been brilliant! High knowledge regarding the local area! Will highly recommend!...”
1st Dec 2024
reviewed by 'matthew lynch'
“At first, I was little sceptical about the whole process of buying a house, as I'm a first time buyer. ......”
26th Nov 2024
reviewed by 'shehroze'
“I just came back from a viewing with the estate agent Wesley Brown, a Branch Manager from Bairstow Eves Collier ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
135 30 161 103 332 60 181 34 48 164
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“Once I was passed on to the sales progression team , ......”

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Jul 06,2012
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By: 'P'
Jul 06,2012
3 people found
this helpful
Once I was passed on to the sales progression team , having had an offer accepted, I find the people that I have spoken to today to be totally dis-intersted and lacking in basic cusrtomer care/ communication skills. They have no sense of urgency about passing ...
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What agent could do to change your mind?
listened to my intial concern and sounds intersested!
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“I like most people in the Bairstowe Eves reviews reviews ......”

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Jul 04,2012
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Louise
By: 'Bairstowe'
Jul 04,2012
4 people found
this helpful
I like most people in the Bairstowe Eves reviews reviews would never ever use these agents again selling ones property is stressfull enough but they put us through hell They charged us £198.00 up front all we had for that was four letters to say they ...
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What agent could do to change your mind?
absolutely nothing!!!
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“Arrogant and naive. They seemed to get annoyed when we ......”

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Jun 22,2012
Minithumbdown
By: 'addlestoneseller'
Jun 22,2012
2 people found
this helpful
Arrogant and naive. They seemed to get annoyed when we didn't agree with them, when we thought properties were over priced, or when we said properties were not meeting our requirements. They seem to take everything as a personal insult and come up with phrases ...
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What agent could do to change your mind?
They couldn't convince me to go with them in a million years. Generally jumped up overconfident estate agents. No helpful at all.
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“Put property on the market for 12 weeks contracted period. Told ......”

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Jun 20,2012
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Alex
By: 'Lowephi'
Jun 20,2012
9 people found
this helpful
Put property on the market for 12 weeks contracted period. Told that I would pay 1.5% +VAT if property sold. Also Alex Knight took from me £120.00 which I was lead to believe was in case I pulled out within the contract period. However on terminating the agreement ...
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By: lowephi
Dec 12, 2012
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I did eventually get a refund from Bairstows, but not before making several phone calls and writing to the area manager to voice my complaint in no uncertain terms, so fortunately did not need to go to the Property Ombudsman. Curiously I have just been telephoned by the Beeston office asking me to remove my review on this site dated 20/6/2012. The words "legal department" and "defamatory" were casually dropped into the conversation by Alex Knight. I will not remove the review nor will I be thre ...

“They didnt follow any of my requests. Ejected for sale ......”

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Jun 10,2012
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Tom
By: 'Deborah'
Jun 10,2012
3 people found
this helpful
They didnt follow any of my requests. Ejected for sale in garden even though I explicitly stated not to have one. Missed appointments. Changed appointments and didnt tell me. Instructed conveyancing company to act on my behalf without discussing with me at all, hadnt even ...
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What agent could do to change your mind?
Listened as I was the person to pay them. Right now I have no intention of paying their fees!
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“Called to enquire about a viewing and was laughed at ......”

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May 07,2012
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By: 'ROBS'
May 07,2012
3 people found
this helpful
Called to enquire about a viewing and was laughed at when I asked if they did evening or weekend viewings. If you are a landlord you may prefer to choose a letting agent that caters for professional people who work during the daytime, there are ...
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What agent could do to change your mind?
Cater your services to professional working people. Other agents do weekend and evening viewings, some do Sundays and Bank Holidays.
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“NEVER get involved with Bairstow eves and Countrywide lettings! I ......”

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May 02,2012
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By: 'Rochelle'
May 02,2012
5 people found
this helpful
NEVER get involved with Bairstow eves and Countrywide lettings! I have waited 3.5 months to get my shower door fixed. Resulting in not being able to have a shower without proping the door in place. ON the 18 April the shower door fell on my three year ...
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What agent could do to change your mind?
Fixed my shower within reasonable timeframe
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By: Matt patt MARLA
Sep 13, 2012
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Naughty countrywide, they've got in trouble with their lack of a complaints procedure, follow the link: http://www.nfopp.co.uk/media/115861/countrywiderl.pdf My advice is go to ARLA ...

“Bairstow Eves lied to get tenants into our property. The ......”

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Mar 28,2012
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Noami
By: 'V'
Mar 28,2012
10 people found
this helpful
Bairstow Eves lied to get tenants into our property. The main requirement was a rent guarantee system. Bairstow Eves agreed to this and we agreed a % for full management. After moving the tenants in we received our contract without rent guarantee provided, I rang the ...
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“Absolutely dreadful service - they uploaded wrong details to Rightmove, ......”

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Mar 12,2012
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Tom
By: 'DGM'
Mar 12,2012
12 people found
this helpful
Absolutely dreadful service - they uploaded wrong details to Rightmove, no photos, refused to apologise, got us one viewing in a three month period and then Tom himself bullied us into a sale at a price that suited him and his client. Tom obviously is ...
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What agent could do to change your mind?
Total change of attitude is needed - the only thing that distinguishes this agent from sharks is that sharks can breathe underwater
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“I made my enquiry following acard being put through my ......”

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Mar 09,2012
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By: 'Dissapointed'
Mar 09,2012
10 people found
this helpful
I made my enquiry following acard being put through my door saying that there were people interested in buying properties in my area ( they soon disappeared.or didnt existg). They originally put a sign up before we were in contract as I had a previous ...
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What agent could do to change your mind?
Be honest and do what they say they will do.
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“Only had 2 viewings in 7 months then they took my property ......”

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Feb 12,2012
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By: 'maggiemay'
Feb 12,2012
15 people found
this helpful
Only had 2 viewings in 7 months then they took my property off the market without telling me. When I noticed it had disappeared off of rightmoves and zoopla I phoned them and was told by Dan that he couldn't give me a straight answer as to ...
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What agent could do to change your mind?
Nothing could change my mind about them now.
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“Put an offer on a property which was accepted by ......”

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Feb 08,2012
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By: 'ukbigbloke'
Feb 08,2012
17 people found
this helpful
Put an offer on a property which was accepted by the vendor - we had arranged our own mortgage - They wanted us to get mortgage through them which would cost us another £250 - when we declined they told us they would not proceed with ...
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“Walked in about 4pm on a Sat afternoon to ask ......”

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Jan 29,2012
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By: 'A'
Jan 29,2012
12 people found
this helpful
Walked in about 4pm on a Sat afternoon to ask about local apartments. The agent looked as if he couldn't be bothered and just talked about having nothing. No questions about preference or anything - just "oh there is nothing at the minute" even though ...
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What agent could do to change your mind?
Be more helpful and interested
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“Just simply DISGUSTING what's going on there!!!!We were renting ......”

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Dec 15,2011
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By: 'Tenant'
Dec 15,2011
16 people found
this helpful
Just simply DISGUSTING what's going on there!!!! We were renting a property through them. First of all when we got the flat is was not cleaned at all and they did not make a proper checklist at the beginning. ( this was our fault too but ...
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By: Karthik
Aug 01, 2012
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I am in a similar situation. Moved into a property today let by Bairstoweves and found it in a disgusting state with broken doors, toilets, uncleaned and filthy!!!! They blame it on landlord who is in Australia and They have not bothered checking the property before we moved despite taking all the money from us!!! ...

“I recently went in to the Bairstow eves office in ......”

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Dec 10,2011
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By: 'Jessica'
Dec 10,2011
6 people found
this helpful
I recently went in to the Bairstow eves office in Muswell Hill, i found the negotiator Jamie very helpful and informative, i did not really know the area of Muswell Hill and she took the time to explain the area to me as well as ...
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“What a waste of time! We were promised the world ......”

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Dec 07,2011
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By: 'Mrs.'
Dec 07,2011
15 people found
this helpful
What a waste of time! We were promised the world when the house was put on the market. We were told we would be informed every week about internet interest. Nothing. No phone calls. WE had to phone THEM for updates. Worst of all was ...
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What agent could do to change your mind?
It would not have mattered what he said. or done. We would not use them again.
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“Awful service, make an appointment, vendor doesn't show, phone the ......”

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Dec 04,2011
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By: 'SM'
Dec 04,2011
10 people found
this helpful
Awful service, make an appointment, vendor doesn't show, phone the next morning after a 45 minute drive to be first told that no one is available as they are having a morning meeting (since when are meetings more important that clients????) and then be told after ...
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What agent could do to change your mind?
Taken my phone call would have been a good start!
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“Absolutely diabolical service. Girl eating dinner at desk whilst 'dealing' ......”

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Nov 27,2011
Minithumbdown
By: 'Disgusted'
Nov 27,2011
11 people found
this helpful
Absolutely diabolical service. Girl eating dinner at desk whilst 'dealing' with us and dribbling yoghurt on the brochure. Rudeness to the point that we wanted out of the deal but had signed up for 16 weeks. never again. House details were incorrect and photos were dreadful. ...
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“They sent mostly time wasters to view my property and ......”

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Nov 24,2011
Minithumbdown
By: 'Patricia'
Nov 24,2011
6 people found
this helpful
They sent mostly time wasters to view my property and one gave an offer of over £30,000 below the asking price and he tried to talk me into accepting. I finally told him after 3 months of only 3 viewings I was going to terminate the contract. He ...
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What agent could do to change your mind?
Nothing. I would never trust this agent with another sale or purchse again.
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By: rosedal
Apr 06, 2012
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you mirrored our nightmare expect they put the presure on then on the day of exchange they pulled out then made it out to be all our fault ...

“These people are a real waste of time! One of ......”

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Nov 05,2011
Minithumbdown
By: 'IC'
Nov 05,2011
9 people found
this helpful
These people are a real waste of time! One of the worse experience in my life I did put an offer on a house. Once the offer went accepted by the vendor, I discoverd that the house did not comply with any building regulation. The ...
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What agent could do to change your mind?
tell me the truth in first instance! I needed the house asap as I was moving to this city for a new job. This is what I expect from an estate agent, they did not help me AT ALL
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“We contacted the agent regarding a property for sale, and ......”

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Oct 30,2011
Minithumbdown
By: 'Ms'
Oct 30,2011
1 people found
this helpful
We contacted the agent regarding a property for sale, and were told that the property was not ready for viewings until the following week! When we called they claimed the property was SOLD! How was this possible when no one had been able to view ...
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What agent could do to change your mind?
Anything a NORMAL estate agent would have done? Been clear in their dealings with said property! Mark the property as sold, if it is! Or let customers view the property
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“Since moving into a mid terraced 3 bed property i've had ......”

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Oct 12,2011
Minithumbdown
By: 'Mr'
Oct 12,2011
6 people found
this helpful
Since moving into a mid terraced 3 bed property i've had nothing but stress with this company. They did a gas safety check at the very last minute, the property failed it! I the was told i couldn't move in! I'd booked removals, hired help and ...
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What agent could do to change your mind?
Gave a damn!
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“What a complete wast of time and our money. We ......”

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Sep 28,2011
Minithumbdown
By: 'Frances'
Sep 28,2011
4 people found
this helpful
What a complete wast of time and our money. We paid £££ for a package including a glossy brochure. 7 months on and still we have not seen a copy of the brochure. None of the 3 viewers had received a brochure. Someone we knew who had sold ...
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By: stressybessie
Oct 06, 2011
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sounds about right even the MD is a total waste of time, they almost destroyed our lives and put us in financial strights if it wasnt for another wonderful agent we used (ranked number 1) we dont know what we would have done. ...

“Terrible, terrible terrible. We lived with a hole in our ......”

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Sep 20,2011
Minithumbdown
By: 'Tim'
Sep 20,2011
2 people found
this helpful
Terrible, terrible terrible. We lived with a hole in our ceiling for a whole year that water poured through when we showered, this was never fixed. Our freezer was warmer than the fridge, never fixed. We had a gate on our front door, this had ...
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“I find it difficult to say anything positive about Bairstow ......”

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Sep 19,2011
Minithumbdown
By: 'Never'
Sep 19,2011
9 people found
this helpful
I find it difficult to say anything positive about Bairstow Eves or the Countrywide Group to be honest. Firstly they don't have a complaints department so you just end up getting fobbed off. Do Not Use the Solicitors provided by them (you give them control ...
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What agent could do to change your mind?
Been a little more honest. Carried out proper Safety Checks on Property and Appliances. Carried out Repairs on all faults that I Reported rather than just ignor me. Carry out Checks on Landlords, I was in fear of the property being repossessed. Prevented the Fire that Occured 2 hours into the Tenancy of the first property I leased.
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“THE WORST LETTINGS AGENTS IN LONDON.dealt with K and ......”

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Sep 08,2011
Minithumbdown
By: 'alan_little2011'
Sep 08,2011
3 people found
this helpful
THE WORST LETTINGS AGENTS IN LONDON. dealt with K and S I let my property out to this particular agent, all i got was problem after problem. there where taking 12% of rent for nothing. All the problems the tennants had were emailed straight to me. ...
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By: BT
Jun 18, 2012
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There's a reason this Agent is bottom of the list, I learnt the hard way. Fair play for not giving them anymore time & money it's certainly for the best. Ranked 9476 out of 9478 for a reason. ...

“they we're ok...”

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Sep 08,2011
Minithumbup
By: 'cr'
Sep 08,2011
0 people found
this helpful
they we're ok...
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“If you are going to Rent through Bairstow Eves Lettings ......”

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Aug 04,2011
Minithumbdown
By: 'I'
Aug 04,2011
5 people found
this helpful
If you are going to Rent through Bairstow Eves Lettings do so at your OWN RISK! If any appliances are supplied with the property when the Tenancy Agreement is signed, make sure you get the appliances checked YOURSELF! Pay for an Electrician and Get your ...
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“Told that I couldn't see a property without speaking to ......”

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Jul 26,2011
Minithumbdown
By: 'nil'
Jul 26,2011
5 people found
this helpful
Told that I couldn't see a property without speaking to a mortgage advisor to see if I'm 'good for it'. How patronising and rude. I was being treated as a second rate human. If I'd been a cash buyer I'd have not need made to ...
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By: Branch Manager
Jun 11, 2012
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Thank you for your feedback on your experience with our team. We pride ourselves on providing the best service we can for our vendors and anyone we deal with. Part of the service that we provide, is to ensure that all possible steps are taken to verify the financial ability of prospective purchasers. Many of our vendors go to great lengths to ensure that their property is presented in the best possible light for a viewing, which can be time consuming for some vendors. Some of our vendors will i ...

“I decided to market my property with Bairstow eves as ......”

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Jun 29,2011
Minithumbdown
By: 'Sparky'
Jun 29,2011
0 people found
this helpful
I decided to market my property with Bairstow eves as they appeared to be both professional and knowledgable, well how wrong could I be !! They did get people through the door and the number of viewings was impressive, however they were only supposed to show ...
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By: Agentsliketofobboff
Jan 02, 2012
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Totally Agree ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

London, SW11

Surrey, CR0

London, E11

Nottingham, NG1

Lincoln, LN2



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