Bairstow Eves
3.8/5, 1242 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 30 160 103 330 60 181 34 47 163
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Do not attempt to buy a property with these people. ......”

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Jul 17,2013
Minithumbdown
By: 'Bob'
Jul 17,2013
0 people found
this helpful
Do not attempt to buy a property with these people. They are very pushy and we know they lied to us about other offers. The manager has abysmal people skills and is aggressive and rude. The worst person I have ever had to deal with ...
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“Neil acted very professionally in every aspect. He took his ......”

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Jul 16,2013
Minithumbup
By: 'Bisi'
Jul 16,2013
0 people found
this helpful
Neil acted very professionally in every aspect. He took his time in explaining things we were not sure of or did not understand. He gave very good advice. I was very impressed with the level of service provided....
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“Attempted to purchase a property in Epsom with the local ......”

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Jul 11,2013
Minithumbdown
By: 'Adam'
Jul 11,2013
1 people found
this helpful
Attempted to purchase a property in Epsom with the local branch. I've read most of the reviews on this site and I would agree that they are not very professional and their attitude sucks. There is only one thing of interest to them and that's ...
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“As a new landlord I was a little unsure about ......”

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Jul 07,2013
Minithumbup
By: 'satisfiedcustomer'
Jul 07,2013
1 people found
this helpful
As a new landlord I was a little unsure about what to expect, but I was pleasantly surprised by the excellent service received throughout the process. The property was let within just days of going on the market for the asking price, the tenants we ...
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“What can i say i was on the market with ......”

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Jul 05,2013
Minithumbup
Joe
By: 'Dr'
Jul 05,2013
0 people found
this helpful
What can i say i was on the market with other agents in the same town, although both were proffesional and talked a great talk, unfortunately neither were able to secure me a serious buyer. After meeting Joe I was instantly impressed by his enthusiasm ...
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“Have been on the market now since April. At first, ......”

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Jul 02,2013
Minithumbdown
By: 'Annoyed'
Jul 02,2013
2 people found
this helpful
Have been on the market now since April. At first, they were all smies and couldn't do enough. However as time went on, they kept phoning my partner at work who was unable to take calls. We instructed them to stop phoning him as he ...
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“Neil Lockhart kept me fully informed throughout the long process ......”

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Jun 30,2013
Minithumbup
By: 'Liz'
Jun 30,2013
0 people found
this helpful
Neil Lockhart kept me fully informed throughout the long process of buying 4 Ronelean Road. Despite the fact that I didn't actually complete the process due to complications surrounding the sale of my property, Neil was always supportive, friendly and I felt that I could trust ...
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“I sold a this property through the Harwich Office dealing ......”

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Jun 19,2013
Minithumbdown
By: 'John'
Jun 19,2013
2 people found
this helpful
I sold a this property through the Harwich Office dealing with Aaron/Adam. the sale has not been completed yet I found out on Saturday 16 June, a to let sign had been placed on my property without my knowledge or consent. The letting staff have ...
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What agent could do to change your mind?
This letting agent has acted wholly inappropriately in the matter very unprofessionally without any agreement or approval he/she has trespassed on a property without any authority whatsoever
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“The whole team was absolutely brilliant. Neil was our main ......”

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Jun 17,2013
Minithumbup
By: 'Emma'
Jun 17,2013
0 people found
this helpful
The whole team was absolutely brilliant. Neil was our main contact and went above and beyond his job. he sold our property within 3 weeks (over Christmas). As the sale progressed and issues arose Neil was a fantastic negotiator being clear and concise, getting us the ...
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“Absolutely terrible experience! Usually I am not a person to ......”

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May 29,2013
Minithumbdown
By: 'Disappointment!'
May 29,2013
2 people found
this helpful
Absolutely terrible experience! Usually I am not a person to complain, but this agency has left me so frustrated that I had to post a review! I placed an advert with Bairstow Eve's hoping to rent out a room in my house. As it was ...
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Was this helpful? Yes
By: propertyfan
Jul 22, 2013
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This doesn't surprise me. Dealing with estate agents can be horrendous. Sadly, you have to use them to sell/rent/buy property (doing it all by yourself can be just as stressful). I sympathize with your awful experience. The best thing to do is avoid this agency in the future, tell everyone you know how bad they are. ...

“I have been registered with this agent for quite some ......”

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May 28,2013
Minithumbdown
By: 'Very'
May 28,2013
2 people found
this helpful
I have been registered with this agent for quite some time and have seen properties with them previously. Today when I phoned up to view another property I was subjected to what amounted to an interrogation about my financial situation. This was discussed in general ...
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“These are the worst estate agents i have ever had ......”

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May 17,2013
Minithumbdown
By: 'L'
May 17,2013
3 people found
this helpful
These are the worst estate agents i have ever had the misfortune to deal with. Aside from the massive fees they charge they do not reply to calls, have terrible communication and treat you with utter contempt. I kept having to chase to find out ...
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What agent could do to change your mind?
Everything - too much to even recommend how they can improve.
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“This is the worst estate agent I have ever dealt ......”

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May 10,2013
Minithumbdown
Charlotte
By: 'Kerry'
May 10,2013
9 people found
this helpful
This is the worst estate agent I have ever dealt with. When we viewed the property and in the advertsiement it was stated that the property could be unfurnished and that the land lord was flexible. The land lord had specified to the agent that ...
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“I put my property on the market with them in ......”

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Apr 16,2013
Minithumbdown
By: 'Unhappy'
Apr 16,2013
1 people found
this helpful
I put my property on the market with them in August last year, then had around 15 viewers booked between August and first week in November. 3 of the viewers turned up at my property and said "oh I was expecting a house, the agent told me ...
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What agent could do to change your mind?
Nothing, worst experience ever!!!!
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“This property was in such a bad state me an ......”

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Mar 18,2013
Minithumbdown
Jorden
By: 'Mrs'
Mar 18,2013
4 people found
this helpful
This property was in such a bad state me an my husband to cancel our tenancy at greenslade road right away, Due to several flaws with the flat, heating lack ( 1 radiator in the whole flat), single glazed flat so it was freezing when we complained ...
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What agent could do to change your mind?
A disorganized, Dishonest , not trust worthy, rude ad very disrespectful
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“JAmie and Kerry where great, they sold my property in ......”

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Mar 15,2013
Minithumbup
By: 'Ollyseymour'
Mar 15,2013
0 people found
this helpful
JAmie and Kerry where great, they sold my property in two weeks and where always available to me when I need to talk. KErry worked really hard on the latter part of the sale to make sure all parties knew what the state of play ...
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“Bairstowe eves = Barefaced theives! we have been trying to get ......”

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Mar 12,2013
Minithumbdown
Gemma
By: 'Chris'
Mar 12,2013
0 people found
this helpful
Bairstowe eves = Barefaced theives! we have been trying to get back £200 which they had owed us since Feb 26th! Gemma Never returns our calls and we found out that our house was on the market a whole month before it should of been so breached ...
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By: gemma
Feb 10, 2018
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i think the wife wrote this !!! ...

“Throughout our tenancy our agent was useless. They would rarely ......”

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Mar 12,2013
Minithumbdown
By: 'Vicarage'
Mar 12,2013
0 people found
this helpful
Throughout our tenancy our agent was useless. They would rarely respond to any emails and when we called to ask to speak to our agent we were told she would call us back, which again rarely happened. When moving out of the property we received ...
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What agent could do to change your mind?
The agent was useless. She never responded to emails and rarely answered phone calls. She doesn't know the meaning of customer service and seems completely incompetent at being in charge of a branch! I don't know how she got to the position she's in but someone needs to review it because she's certainly lost any further custom from myself or my housemates for Bairstoweves and I advise anyone I can not to have any dealings with them.
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“Long story short, me and my family signed the contract ......”

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Mar 08,2013
Minithumbdown
By: 'GITA'
Mar 08,2013
6 people found
this helpful
Long story short, me and my family signed the contract for 28th Feb 2013 and all the money for the rent, deposit ect was paid before hand and only thing left was for us to get the key and move in. I went to the office ...
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“DO NOT USE THIS ESTATE AGENT!! MMy parents utilised the ......”

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Feb 12,2013
Minithumbdown
By: 'scrack'
Feb 12,2013
6 people found
this helpful
DO NOT USE THIS ESTATE AGENT!! M My parents utilised the services of the shirley branch of bairstow eves to help them sell there house. Initally the manager was helpful and on the day the house was put on the market he had found a ...
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What agent could do to change your mind?
Would never use ths estate agent who work underhand to get what they want, your money.
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Was this helpful? Yes
By: kevinhollinrake
Mar 04, 2013
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Thank you for your comments. As the franchisor responsible for the branch concerned we take such accusations very seriously. At this point your compliant contains no specifics regarding client name or address, please could you contact me at your earliest convenience so that we can investigate the matter. ...

“Having had a property fall through that we had made ......”

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Feb 09,2013
Minithumbup
By: 'Sue'
Feb 09,2013
1 people found
this helpful
Having had a property fall through that we had made an offer on (with a different estate agents) we needed a new property and a quick sale as we had to move in with family. Once i found the flat with Bairstow Eves, from day 1 ...
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“Bairstow Eves were very helpful in the process of selling ......”

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Feb 03,2013
Minithumbup
Darren
By: 'Birdhurst'
Feb 03,2013
0 people found
this helpful
Bairstow Eves were very helpful in the process of selling my property. They communicated clearly and efficiently, ensuring smooth proceedings throughout. I would definitely recommend them as it was a very positive experience....
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“Bairstow Eves found me a good tenant, and up to ......”

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Jan 29,2013
Minithumbdown
By: 'MH'
Jan 29,2013
1 people found
this helpful
Bairstow Eves found me a good tenant, and up to that point it was great to deal with them. They even gave me a discounted letting rate. But after more than a month, I have protected the deposit - but they haven't put it in ...
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“Bairstow Eves (Redditch) are without doubt total charlatans. I ask ......”

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Jan 26,2013
Minithumbdown
By: 'Josey'
Jan 26,2013
1 people found
this helpful
Bairstow Eves (Redditch) are without doubt total charlatans. I ask that your read all the negative reviews on this franchised company and take on board what is being said. If you feel you might use this agent then it's best to knock on a few ...
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“originally they failed to notify their solicitor of the sale ......”

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Jan 18,2013
Minithumbdown
By: 'Margaret'
Jan 18,2013
2 people found
this helpful
originally they failed to notify their solicitor of the sale which caused delays. I was given conflicting information depnding on who I spoke to on the phone. On the day I moved out of my property I received a letter from them informing me that ...
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“We were supposed to see a property and contacted them ......”

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Jan 16,2013
Minithumbdown
By: 'Evelina'
Jan 16,2013
1 people found
this helpful
We were supposed to see a property and contacted them again 10 min before the viewing. Despite that we waited outside for about half an hour in a freezing cold and nobody showed up. Called them again just to be told that our viewing was cancelled. ...
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“Switched to another agency after 6+months of no movement.No ......”

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Jan 12,2013
Minithumbdown
Emma
By: 'Jeremy'
Jan 12,2013
5 people found
this helpful
Switched to another agency after 6+months of no movement. No offers made due to a lack of sales tactics, and lack of market knowledge. Opinions on Bairstow Great Barr seemed to be that houses don't sell unless prices dropped, not that effort needs to go ...
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What agent could do to change your mind?
The only good thing they did was put an enthusiastic individual onto us named Scarlett, yet by then the damage had been done. The administration was terrible.
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“The staff at the Leyton branch of Bairstow Eves are ......”

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Jan 03,2013
Minithumbdown
By: 'Miss'
Jan 03,2013
8 people found
this helpful
The staff at the Leyton branch of Bairstow Eves are totally incompetent, so much so it amazes me they even manage to get themselves dressed in the morning. We were constantly misled, lied to and had to chase several times for answers on the simplest ...
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“The Bairstow is the worst agency ever. I STRONGLY DO ......”

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Dec 20,2012
Minithumbdown
By: 'A'
Dec 20,2012
1 people found
this helpful
The Bairstow is the worst agency ever. I STRONGLY DO NOT RECOMMEND THEM!!! Before you decide to use their services, please read feedback as they will cheat on you and not providing services as they should as per contract. First of all, Leyton Bairstow agency ...
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What agent could do to change your mind?
NEVER
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“When you let through Bairstow Eves you are actually letting ......”

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Dec 20,2012
Minithumbdown
By: 'angrytenant'
Dec 20,2012
6 people found
this helpful
When you let through Bairstow Eves you are actually letting through Countrywide! They charged us over £400 in fees when setting up a 6 month tenancy agreement which we were told we would be able to renew when it expired, However at the end of the agreement ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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