Bairstow Eves
3.8/5, 1242 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1242
20th Nov 2024
reviewed by 'Jonathan Jones'
“Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property ......”
8th Nov 2024
reviewed by 'Desmond'
“Thank you to the team at Bairstow Eves Walthamstow. Jordan, Itayi and Clair provided a speedy, efficient and professional service ......”
7th Nov 2024
reviewed by 'Deborah Young'
“We have received excellent service from all the staff at Bairstow Eves but especially to Tony whose approach is reassuringly ......”
1st Nov 2024
reviewed by 'Sofiya'
“Thank you Tony Ennis for selling my property. Sale and purchase can be a very stressful process, but your ability ......”
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 30 160 103 330 60 181 34 47 163
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“The buyer was prevaricating having made an offer weeks ago ......”

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Mar 23,2014
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aaron
By: 'ray'
Mar 23,2014
3 people found
this helpful
The buyer was prevaricating having made an offer weeks ago without conditions. I spoke to Bairstow's office to put property back on the market but all I got was arguments/reasons why I shouldn't so in the end I became blunt and told "just do ...
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What agent could do to change your mind?
Listen clearly to our instructions and then do as I the client requires!!!!
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“Very unserious people in this branch . We've placed an offer ......”

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Feb 17,2014
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By: 'G'
Feb 17,2014
1 people found
this helpful
Very unserious people in this branch . We've placed an offer for a property then they said you should come to our office first so we approve you which was wired because we provide everything they need . The. We went to the office and no one ...
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“This review is regarding the Stratford Branch at 142 The Grove, ......”

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Feb 14,2014
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By: 'amt250'
Feb 14,2014
1 people found
this helpful
This review is regarding the Stratford Branch at 142 The Grove, London, E15 1NS. We arrived at the viewing that we had booked in the office one week previously, we waited outside the property for a few minutes before calling the estate agent. They said that ...
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What agent could do to change your mind?
Turned up to the viewing on time. Informed us if he was running late. Been polite/shown an interest. Shown us around the flat. Not sworn at us and other prospective buyers.
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“The customer service of the staff at this branch is ......”

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Feb 12,2014
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Claire
By: 'Rebecca'
Feb 12,2014
4 people found
this helpful
The customer service of the staff at this branch is appalling. They are unfriendly on the phone and only want to talk for a minimal amount of time just to get the answers they need and then they can't wait to get you off the ...
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What agent could do to change your mind?
The staff need to be much more friendlier and customer focused
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By: Naninnavan
Aug 10, 2014
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I have also had contact with this agent, viewing properties with a friend. They have told us bare faced lies, and appear to be ill educated. A neighbour who works nearby says they spend more time outside smoking, than actually in the office. Some of the properties they list appear to be fake listings, as they do not supply photographs or details at all. ...

“Just brought a second property from these people Cash when ......”

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Feb 11,2014
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Scott
By: 'Michael'
Feb 11,2014
0 people found
this helpful
Just brought a second property from these people Cash when i had exchanged contracts and paid my full deposit i made one request. I asked if i could go in to the property to take some more details but was refused COMPANY RULES. I have ...
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What agent could do to change your mind?
If you were spending nearly ‚£500,00 i would have thought that you were entitled to some customer service.
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“Sold a property through them. Initially property was not selling ......”

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Feb 10,2014
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By: 'poor'
Feb 10,2014
4 people found
this helpful
Sold a property through them. Initially property was not selling so they are asked me to lower the price which i agreed as long as they would lower their commission of 2% plus vat they agreed fixed fee of 2000 plus vat. This verbal agreement was in ...
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“I always ignore their rented properties since my first and ......”

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Feb 09,2014
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By: 'truth'
Feb 09,2014
0 people found
this helpful
I always ignore their rented properties since my first and last visit in their office in August 2013. The girls (employers) were very busy chatting each to other and giggling and then I came in. Could see in their faces that I have interrupted them asking ...
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“I approached Bairstow Eves with no knowledge on renting or ......”

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Feb 07,2014
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Jason
By: 'Hayley'
Feb 07,2014
0 people found
this helpful
I approached Bairstow Eves with no knowledge on renting or letting out a property. Julie and Jason were more than helpful and I feel they both went the extra mile to find me to perfect tenants. I would recommend them based on the high standard ...
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“I am retiring and my wife and I were thinking ......”

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Feb 05,2014
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By: 'Dr'
Feb 05,2014
2 people found
this helpful
I am retiring and my wife and I were thinking of moving form Battersea to the coast. To get a sense of the market we viewed some properties in Eastbourne before my house was on the market. A partner agent there forwarded our details to ...
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“It took them 12 weeks and they couldnt even get the ......”

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Feb 03,2014
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By: 'redditch1960'
Feb 03,2014
1 people found
this helpful
It took them 12 weeks and they couldnt even get the description right. First of all they had us in a different area than what the property is in. Then they had it as a house not a flat. Even had intergrated washing machine fridge freezer ...
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What agent could do to change your mind?
By doing there job correctly it doesnt take 12 weeks and still not getting details right. In the 12 weeks we hadnt even signed off the details
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“Having let properties for 20 years and dealt with this agents ......”

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Feb 01,2014
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Preeti
By: 'LL'
Feb 01,2014
2 people found
this helpful
Having let properties for 20 years and dealt with this agents for over 10 years I foolishly believed their service would be up to it's previous good standard. I found out the hard way that this is far from the case with recent change in branch management. ...
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“We ( 4 working people) looking for 3 bedroom house furnished to rent ......”

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Jan 30,2014
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By: 'Magdalena'
Jan 30,2014
1 people found
this helpful
We ( 4 working people) looking for 3 bedroom house furnished to rent in Leytonstone. We find property in Bairstow Eves Letting Agency in Stratford. We had appointment on 11th January at 1 pm. We said we want to rent this property from February. Because previous tenants rented this ...
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“I recentley visted Baristow Eves in Norbury to view a ......”

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Jan 20,2014
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By: 'lisabennett'
Jan 20,2014
2 people found
this helpful
I recentley visted Baristow Eves in Norbury to view a property. I was greeted by a very helpful man by the name of Taylor who gave me plenty of information on the property, he also picked me up from the train station and took me ...
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“My partner and I rented a property through them for ......”

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Jan 14,2014
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By: 'unhappytenant'
Jan 14,2014
3 people found
this helpful
My partner and I rented a property through them for about 14 months. They were ok whilst renting and got any problems sorted out, although it always took a few days for them to get approval for works from a landlord that lives overseas. Problems have ...
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What agent could do to change your mind?
I am not going to sign up for something I know nothing about.
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“Im a first time landlord and having used this agent ......”

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Jan 14,2014
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By: 'John'
Jan 14,2014
2 people found
this helpful
Im a first time landlord and having used this agent for the first time im surprised with some of the comments on this site, i found them very helpful and made it very simple and straightforward for me, the found really pleasant tenants and was ...
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“Fantastic service, I was kept updated throughout the whole process. ......”

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Jan 13,2014
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By: 'Brian'
Jan 13,2014
0 people found
this helpful
Fantastic service, I was kept updated throughout the whole process. The office achieved very close to my asking price and I appreciated there advice to have an enhanced marketing package to ensure my property looked good on the internet....
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“Our experience was completely different to the last reviewer of ......”

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Jan 08,2014
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By: 'DJ'
Jan 08,2014
0 people found
this helpful
Our experience was completely different to the last reviewer of Bairstow Eves Kenley. They were excellent on every possible level. We needed to move fast as the house we wanted to move to was taken off the market for just two weeks. Maxine and her ...
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“I have been renting properties in London past 10 years and ......”

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Jan 07,2014
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By: '[email protected]'
Jan 07,2014
1 people found
this helpful
I have been renting properties in London past 10 years and I have never experienced such a appalling service previously as with Bairstow Eve's stratford office. They do not have just don't care attitude but are also extremely rude. I have moved in 14th of December ...
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“At the beginning everything was fine, the young lady dealing ......”

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Dec 28,2013
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By: 'Rick'
Dec 28,2013
2 people found
this helpful
At the beginning everything was fine, the young lady dealing with the sale done a great job and I had an offer for the asking price within a couple of weeks, I was over the moon, then someone else took over and it started to ...
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What agent could do to change your mind?
to be kept informed
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“My girlfriend was renting a flat through this poor excuse ......”

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Dec 19,2013
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Steve
By: 'Daniel'
Dec 19,2013
8 people found
this helpful
My girlfriend was renting a flat through this poor excuse for an estate agent. Firstly when my girlfriend moved in to the flat, it was not professionally cleaned, had light bulbs broken and no toilet seat. It took them over 2 weeks before dealing with these ...
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What agent could do to change your mind?
Strongly advise using their services!
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“Extremely poor communication, was very nice and forthcoming before signing, ......”

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Dec 04,2013
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By: 'Dave'
Dec 04,2013
0 people found
this helpful
Extremely poor communication, was very nice and forthcoming before signing, the minute we'd signed they barely had time to talk to use, rarely returned calls or e mails but hassled us when needed to know info for buyer. Rude rude rude would never use again!...
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What agent could do to change your mind?
Nothing
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“Extremely poor communication, was very nice and forthcoming before signing, ......”

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Dec 03,2013
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By: 'Dave'
Dec 03,2013
0 people found
this helpful
Extremely poor communication, was very nice and forthcoming before signing, the minute we'd signed they barely had time to talk to use, rarely returned calls or e mails but hassled us when needed to know info for buyer. Rude rude rude would never use again!...
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What agent could do to change your mind?
Nothing
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“We made an offer on the property which the vendor ......”

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Dec 02,2013
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By: 'Margarita'
Dec 02,2013
0 people found
this helpful
We made an offer on the property which the vendor was happy to accept. David Graff the manager, has done everything possible to obstruct our purchase and we have been unable to proceed. He. Has come up with various hypothetical situations which could happen to ...
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“The service from Bairstow Eve in Barkingside is shocking. We ......”

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Nov 28,2013
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Mark
By: 'Terry'
Nov 28,2013
2 people found
this helpful
The service from Bairstow Eve in Barkingside is shocking. We used them to sell our house and they were constantly trying to drop the price, telling us that all the decorative work, new bathroom, new kitchen did not add value to the property! I agree ...
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What agent could do to change your mind?
bimbo estate agent looks good but no skills, bully arrogant staff, lies, manipulation of buyers and sellers to be honest, the feedback would be to shred the whole staff list and start again
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“Robin and Nick at Bairstow Eves (Epsom) kept us uninformed ......”

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Nov 28,2013
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By: 'RR'
Nov 28,2013
1 people found
this helpful
Robin and Nick at Bairstow Eves (Epsom) kept us uninformed and dragged on the purchase of our home for more than 2 months with no progress. They could not close the chain on the purchase and the vendors were not asked to start the sale process ...
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What agent could do to change your mind?
If the vendor didn't want to sell, they shouldn't have accepted our offer. The agent should have informed us earlier about this, communicated better and not waste our time.
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“All was fine, we made a great offer, and the ......”

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Nov 28,2013
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David
By: 'Sylvia'
Nov 28,2013
3 people found
this helpful
All was fine, we made a great offer, and the estate agent called us back telling us that the vendor was willing to accept our offer. It came across that it was very likely that we would get it. They only needed us and a ...
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What agent could do to change your mind?
He could have stopped pushing us to meet their mortgage brokers and accepted that we had made our mind up to use our bank. He should not have tried to make our meeting with their brokers out to be anything else then a business move. We had absolutely all our papers in order also the bank called them to answer any questions. Don't tell me that is not financial approval enough to present the vendor. Very aggressive and arrogant behavior. He should defiantly work on his people skills and be clear about the intentions he got.
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“I'm looking to buy a property and these guys are ......”

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Nov 20,2013
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By: 'Rene'
Nov 20,2013
1 people found
this helpful
I'm looking to buy a property and these guys are the most incompetent agents I have ever dealt with I sent offer to above asking price, and 2 days later I call them and they told me the propriety was sold WTF..... Why they didn't call ...
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“I'm looking to buy a property and these guys are ......”

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Nov 20,2013
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By: 'Rene'
Nov 20,2013
1 people found
this helpful
I'm looking to buy a property and these guys are the most incompetent agents I have ever dealt with I sent offer to above asking price, and 2 days later I call them and they told me the propriety was sold WTF..... Why they didn't call ...
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“From the very beginning of the tenancy, it become apparent ......”

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Nov 12,2013
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By: 'Mr.'
Nov 12,2013
0 people found
this helpful
From the very beginning of the tenancy, it become apparent that this was going to be an uphill battle all along the way; as soon as my housemate and I moved in there were immediate issues that, prior to the signing of the contracts, were ...
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What agent could do to change your mind?
Been truthful, not tried at every opportunity to try to latch onto any loophole to get out of providing even the most rudimentary of care and property management - i.e. providing working keys to the doors which were the only means of fire escape. Kept to their word about permitting permission for early vacation of the property.
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“put an offer on a property, this was accepted, however ......”

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Nov 09,2013
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By: 'sienna'
Nov 09,2013
2 people found
this helpful
put an offer on a property, this was accepted, however a week later another person put an higher offer in, the estate agent failed to take it off the market. despite increasing my offer they put pressure on us to get a survey booked the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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