Bairstow Eves
3.8/5, 1238 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1238
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
22nd Oct 2024
reviewed by 'Yash Dave'
“Thomas has a good communication with us from booking an appointment to viewing the whole property. Even while we have ......”
17th Oct 2024
reviewed by 'aga'
“Oh, where do I even begin with this 'glorious' letting agency? If you're looking for a masterclass in ignoring customers, ......”
16th Oct 2024
reviewed by 'paul'
“I thought the staff worked extremely hard and had quite a number of obstacles and problems to solve which they ......”
14th Oct 2024
reviewed by 'Kirsty'
“The team at Bairstow Eves have been great. They got us booked to view our property so quickly and were ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
133 30 160 103 328 60 181 34 47 162
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“Terrible Service!They hassled me into putting my property on ......”

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Aug 04,2014
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By: 'Sittingbourne'
Aug 04,2014
3 people found
this helpful
Terrible Service! They hassled me into putting my property on the market (at the risk of losing long term tenants) with the promise they had 100's of prospective customers. I was explicit that I would not sell below a certain price. Surprise surprise no viewing ...
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“I have bought a flat through Bairstowe Eves, Lavender Hill ......”

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Jul 31,2014
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By: 'Dani'
Jul 31,2014
0 people found
this helpful
I have bought a flat through Bairstowe Eves, Lavender Hill and they have also been letting the property for me for the past few years. The flat has always been let quickly to responsible tenants and the liaising between myself and my contacts at Bairstow ...
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“Very friendly and efficient, a pleasure to deal with. Didn't ......”

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Jul 30,2014
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By: 'Rob'
Jul 30,2014
0 people found
this helpful
Very friendly and efficient, a pleasure to deal with. Didn't hassle me and just let the process go along at it's own pace which was fast, and very good securing me the property at the outset....
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“Have recently bought a flat through Bairstow Eves. Was impressed ......”

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Jul 25,2014
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By: 'Hugh'
Jul 25,2014
0 people found
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Have recently bought a flat through Bairstow Eves. Was impressed by the service they provided, and their transparency throughout the process....
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“Speaking as a newly-graduated tenant, please avoid Bairstow Eves. The ......”

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Jul 16,2014
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By: 'YN'
Jul 16,2014
3 people found
this helpful
Speaking as a newly-graduated tenant, please avoid Bairstow Eves. The hidden agency fees are incredible, and are likely fixed to cheat individual customers. Most letting agencies will charge agency fees of between £100-200 for a one-bedroom flat. After I had selected a flat, I found ...
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Comment on agent fees
Agent fees are artificially inflated in order to cheat vulnerable customers, see review.
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“I used bairstowe eves to sell my property and the ......”

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Jul 11,2014
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By: 'Vincent'
Jul 11,2014
0 people found
this helpful
I used bairstowe eves to sell my property and the whole process rang very smooth, Tony was very professional and recommended very good options to both save me money and time, I would definitely recommend them to anyone who wishes to sell or buy as ...
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“From the first moment I spoke to Tony, I felt ......”

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Jul 11,2014
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By: 'Derrick'
Jul 11,2014
0 people found
this helpful
From the first moment I spoke to Tony, I felt we could work with, I live over 100 miles from London, so first impression was very important. My wife and I traveled to London to meet Tony at the flat, when he left it took us ...
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“Absolutely dreadful service from them. within a couple of hours (......”

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Jul 09,2014
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By: 'Farmfield'
Jul 09,2014
0 people found
this helpful
Absolutely dreadful service from them. within a couple of hours (over a weekend I might add) the manager was on the phone harassing me for the mortgage details threatening to get the vendor to put the house back on the market immediately even through we ...
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What agent could do to change your mind?
Done their job and managed the sales process AND thier solicitors - there was nothing and then he disappeared! Myself and the vendor had to do everything for ourselves.
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“I exchanged last week on a property purchased through Bairstow ......”

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Jul 07,2014
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By: 'Rebecca'
Jul 07,2014
0 people found
this helpful
I exchanged last week on a property purchased through Bairstow Eves and have been impressed throughout the process with how on top of the sale the team were. Tony was very good at chasing various parties (my side included) when necessary to keep the conveyancing ...
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“My flat is damp (75-85% average dampness as seen on ......”

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Jul 03,2014
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By: 'rentingsucks'
Jul 03,2014
4 people found
this helpful
My flat is damp (75-85% average dampness as seen on damp metre, 50-55% is healthy range) and mouldy, and they know about this and yet nothing is ever done. They do not care so long as they get their rent, every time they visit I ...
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“I have had excellent service from Jerome. They worked really ......”

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Jul 03,2014
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By: 'Holly'
Jul 03,2014
0 people found
this helpful
I have had excellent service from Jerome. They worked really hard to get tenants into our flat. They always replied to emails and phone calls promptly. We have had excellent polite and friendly service so far.We haven't had the tenants in for very long ...
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“I used David at bairstoweves to sell my flat in ......”

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Jun 29,2014
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By: 'Miss'
Jun 29,2014
0 people found
this helpful
I used David at bairstoweves to sell my flat in Barkingside. I found the service was first class, he sold my property within a reasonable timeframe and although the process did take some time to go through I Was kept up to date all the ...
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“I would like to start my review my saying that ......”

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Jun 23,2014
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By: 'BGilligan'
Jun 23,2014
1 people found
this helpful
I would like to start my review my saying that I am not a prospective customer. My wife and I are looking to purchase a house, not sell one and as such will not be the customer of any agent as we will not be ...
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“I have liked the services provided by Bairstow Eves very ......”

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Jun 19,2014
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By: 'N.Balan'
Jun 19,2014
0 people found
this helpful
I have liked the services provided by Bairstow Eves very much. The agents proved professionalism all through the rental process. I have been helped with the documents, payments, agreements with landlord. I am overall very happy with our collaboration....
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“As a overseas landlord, I wanted to get me tenants ......”

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Jun 09,2014
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By: 'Ana'
Jun 09,2014
0 people found
this helpful
As a overseas landlord, I wanted to get me tenants as soon as possible. My previous ones had been great and stayed for over two years. When you cannot physically be there, you have to rely on your estate agents. Jackson and Tom kept me ...
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“Mr Tony Ennis from BairstowEve, Lavender Hill, Battersea SW11 London, ......”

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May 29,2014
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By: 'jorgevneves'
May 29,2014
0 people found
this helpful
Mr Tony Ennis from BairstowEve, Lavender Hill, Battersea SW11 London, has delivered everything that he promised to and plus, regarding the sale of my property, excellent thank you Tony....
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“I would like say that all transaction and communication were ......”

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May 13,2014
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By: 'Wal'
May 13,2014
0 people found
this helpful
I would like say that all transaction and communication were done by phone and email as I am working at present in France -Paris. Tony Ennis who handle my property sales was very efficient and helpful in all stages of the sales process even handling ...
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“Called Bairstow Eves Office on the 12th May 2014 on 2 different ......”

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May 13,2014
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By: 'Mr'
May 13,2014
0 people found
this helpful
Called Bairstow Eves Office on the 12th May 2014 on 2 different numbers 5 times between 10am & 5.30pm.Also sent an Email message but only got an answerphone promising to call me back and no reply to Email. The local council would have provided a better service than ...
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What agent could do to change your mind?
Answer the $*%*ing phone!!!
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“Instructed agent to stop marketing property on 25th march 2014 and ......”

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May 13,2014
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By: 'rob'
May 13,2014
2 people found
this helpful
Instructed agent to stop marketing property on 25th march 2014 and still on right move on 13th may after emails telling them to take it off and stop putting off prospective buyer from other agents...
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“I used Bairstow Eves to sell my flat , they were ......”

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May 02,2014
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By: 'S.'
May 02,2014
0 people found
this helpful
I used Bairstow Eves to sell my flat , they were professional from the start. Tony told me he would sell it quickly which is what I needed , they arranged an open day with over 100 viewings!!!!!! I was amazed ! This resulted in several offers all handled ...
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“Tony Ennis and Chris Antoniou were excellent and very professional ......”

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Apr 30,2014
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By: 'Krass'
Apr 30,2014
0 people found
this helpful
Tony Ennis and Chris Antoniou were excellent and very professional when handling the transaction. There were some minor problems with the vendors documents, but Tony was very helpful with suggestions and in managing the negotiation to a successful and timely completion....
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“The agent Tony Ennis was ver professinal selling my flat ......”

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Apr 30,2014
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By: 'MF'
Apr 30,2014
0 people found
this helpful
The agent Tony Ennis was ver professinal selling my flat kept in touch with me all the time regarding viewings and offers very timely. His attention to detail and very friendly manner encouraged a very easy process in selling my flat....
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“I sold a home using Bairstoweves. Excellent service. Kept me ......”

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Apr 29,2014
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By: 'Tony'
Apr 29,2014
1 people found
this helpful
I sold a home using Bairstoweves. Excellent service. Kept me informed all through transaction. Tony Ennis my agent was always a phone call/email away and often got an answer 2 minutes after my enquiry. Achieved greater than asking price, Tony's estimations were always correct, he ...
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“Terrible! I've rented from them for 2 years, as they belong ......”

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Apr 29,2014
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By: 'Omar'
Apr 29,2014
0 people found
this helpful
Terrible! I've rented from them for 2 years, as they belong to countrywide, it become all confusing as for WHO was managing the property, they used to take rent on random days and in a couple of occasions twice in a month until I had to ...
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What agent could do to change your mind?
There is nothing really I can possibly suggest to this company to do to improve other than absolutely not recommending them to anyone just to avoid further pain and loss of time, money and health. This company belongs to another company ( countrywide ) bad service always happens this way. their agents don't care about their customers anymore, its a matter of profit.
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“After a recent visit from the manager of Selsdon bairstow ......”

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Apr 28,2014
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By: 'Chazzu2408'
Apr 28,2014
2 people found
this helpful
After a recent visit from the manager of Selsdon bairstow eves, I was absolutely shocked with the abismal level of customer service skills she has. I was waiting in on behalf of someone for a valuation - when I explained this she was extremely rude ...
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What agent could do to change your mind?
Learn some manners!
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“Called up to view a property I'd seen online & got ......”

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Apr 18,2014
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By: 'peggy'
Apr 18,2014
3 people found
this helpful
Called up to view a property I'd seen online & got a viewing that day, so first impressions great. I liked the property & was willing to pay the full price, until the woman said the landlady may take less, so of course I went with the ...
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What agent could do to change your mind?
Nothing!! & I'll make sure all my family & friends avoid this place!
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“The buyer was prevaricating having made an offer weeks ago ......”

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Mar 23,2014
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By: 'ray'
Mar 23,2014
3 people found
this helpful
The buyer was prevaricating having made an offer weeks ago without conditions. I spoke to Bairstow's office to put property back on the market but all I got was arguments/reasons why I shouldn't so in the end I became blunt and told "just do ...
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What agent could do to change your mind?
Listen clearly to our instructions and then do as I the client requires!!!!
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“Very unserious people in this branch . We've placed an offer ......”

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Feb 17,2014
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By: 'G'
Feb 17,2014
1 people found
this helpful
Very unserious people in this branch . We've placed an offer for a property then they said you should come to our office first so we approve you which was wired because we provide everything they need . The. We went to the office and no one ...
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“This review is regarding the Stratford Branch at 142 The Grove, ......”

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Feb 14,2014
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By: 'amt250'
Feb 14,2014
1 people found
this helpful
This review is regarding the Stratford Branch at 142 The Grove, London, E15 1NS. We arrived at the viewing that we had booked in the office one week previously, we waited outside the property for a few minutes before calling the estate agent. They said that ...
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What agent could do to change your mind?
Turned up to the viewing on time. Informed us if he was running late. Been polite/shown an interest. Shown us around the flat. Not sworn at us and other prospective buyers.
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“The customer service of the staff at this branch is ......”

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Feb 12,2014
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By: 'Rebecca'
Feb 12,2014
4 people found
this helpful
The customer service of the staff at this branch is appalling. They are unfriendly on the phone and only want to talk for a minimal amount of time just to get the answers they need and then they can't wait to get you off the ...
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What agent could do to change your mind?
The staff need to be much more friendlier and customer focused
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By: Naninnavan
Aug 10, 2014
View all comments (1)
I have also had contact with this agent, viewing properties with a friend. They have told us bare faced lies, and appear to be ill educated. A neighbour who works nearby says they spend more time outside smoking, than actually in the office. Some of the properties they list appear to be fake listings, as they do not supply photographs or details at all. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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