Bairstow Eves
3.8/5, 1248 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1248
22nd Dec 2024
reviewed by 'JVL'
“I have tried to sell my flat twice, through the so called top rated estate agents in Battersea, alas!Then ......”
15th Dec 2024
reviewed by 'Pavina'
“Bairstoweves demonstrated excellent problem-solving skills when an issue arose with my renting a property. They quickly negotiated with the referencing ......”
12th Dec 2024
reviewed by 'Kevin & Lindy'
“An absolutely fantastic service! Friendly and knowledgeable, every one. Garry Wilson was our main agent and he completely wrapped us ......”
5th Dec 2024
reviewed by 'Colin'
“Luke been brilliant! High knowledge regarding the local area! Will highly recommend!...”
1st Dec 2024
reviewed by 'matthew lynch'
“At first, I was little sceptical about the whole process of buying a house, as I'm a first time buyer. ......”
26th Nov 2024
reviewed by 'shehroze'
“I just came back from a viewing with the estate agent Wesley Brown, a Branch Manager from Bairstow Eves Collier ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
135 30 161 103 332 60 181 34 48 164
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“Exceptional service from everyone would highly recommend they really put ......”

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Dec 09,2014
Minithumbup
By: 'Gayle'
Dec 09,2014
0 people found
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Exceptional service from everyone would highly recommend they really put themselves out to find a good tenant and achieved a fantastic rent...
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By: Lauren
Dec 09, 2014
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Good Afternoon Gayle, thank you for your continuous business, we are always here to help and assist in any way we can and are so pleased you would recommend our services. ...

“All great with the team, very friendly and helpful, always ......”

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Dec 09,2014
Minithumbup
By: 'Michael'
Dec 09,2014
0 people found
this helpful
All great with the team, very friendly and helpful, always keep us in the loop on activities and helped find new tenants as quickly as possible....
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By: Lauren
Dec 09, 2014
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Hi Michael, thank you for your kind review. We feel a key part of our success is regular contact with our landlords' and we are glad you have recognised this. ...

“The agent gave an honest and open opinion on the ......”

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Dec 09,2014
Minithumbup
By: 'Jacqui'
Dec 09,2014
0 people found
this helpful
The agent gave an honest and open opinion on the property and it was marketed very quickly and my tenants were lovely. I hope they find me another couple like that....
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Comment on agent fees
I think the fees are extreme for 'tenant only' but if that is what they are I have to accept that.
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By: Lauren
Dec 09, 2014
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Thank you Jacqui for your feedback, whilst we understand you feel the fees were a little high we are pleased that you were happy with the tenants we found you. We hope you agree the fees reflect in the level of service provided. ...

“Very impressed with the service we received from Tom. He ......”

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Dec 09,2014
Minithumbup
By: 'James'
Dec 09,2014
1 people found
this helpful
Very impressed with the service we received from Tom. He was very professional and had a great knowledge of the property and surrounding area. Was always prompt to respond to messages and queries and outlined the processes very well. No hesitation in recommending Tom or ...
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“I have found that the staff are very friendly and ......”

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Dec 09,2014
Minithumbup
By: 'Peter'
Dec 09,2014
0 people found
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I have found that the staff are very friendly and helpful, I can't fault them. they are very prompt with returning calls and informing us of any issues which need resolving....
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By: Lauren
Dec 09, 2014
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Hi Peter, thank you for writing us a review, we are glad you found our services satisfactory and look forward to our continuing relationship. ...

“I'd like to thank the staff at Mann Bromley forthe ......”

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Dec 09,2014
Minithumbup
By: 'Julian'
Dec 09,2014
0 people found
this helpful
I'd like to thank the staff at Mann Bromley for the positive support provided whilst trying to rent My newly occupied flat. I was given accurate & constant support. Even whilst visiting the Branch, I was happy with the friendly customer service that I was provided ...
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Comment on agent fees
I wasn't happy with the initial deposit I had to leave. But due to nature of the property & how it was being rented I understand. I'm happy with the property overall.
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By: Lauren
Dec 09, 2014
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Good Afternoon Julian, we are glad you felt that the service you received from us in the branch was dependable. We apologise for any less than satisfactory service from other areas of the company and hope your query has now been resolved. We will pass your feedback on to ensure any weak areas of the lettings proceedure is rectified. ...

“Very impressed with the service I received from Tony and ......”

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Dec 08,2014
Minithumbup
By: 'Gareth'
Dec 08,2014
0 people found
this helpful
Very impressed with the service I received from Tony and Chris. Always prompt to respond to messages and queries raised. Offered excellent assistance to keep process moving through potential sticking points. Obviously understood the market very well and the particular property I was selling. Instilled ...
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“Tony chris and jack was very good dealing with all ......”

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Dec 08,2014
Minithumbup
By: 'Kevin'
Dec 08,2014
0 people found
this helpful
Tony chris and jack was very good dealing with all our question .always update us and what is happening very good team well don guys...
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No coment
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“Jack Maddings was very professional and gave sound advise. he ......”

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Dec 05,2014
Minithumbup
By: 'Hilary'
Dec 05,2014
0 people found
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Jack Maddings was very professional and gave sound advise. he did not appear to be driven by price , but by giving a good service. Tony Ennis kept us all on our feet and liased very well with solicitors. it was a smooth transaction....
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“Phoebe is very cooperating and professional person. When first time ......”

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Nov 27,2014
Minithumbup
By: 'Onkar'
Nov 27,2014
3 people found
this helpful
Phoebe is very cooperating and professional person. When first time in England, its very difficult to undersatnd local pocesses etc. But Phoebe always guided me towards successful moving in. Best thing is she never missed on any of committed timelines. I have also recommended some ...
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“I was a first time buyer and Tony Ennis really ......”

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Nov 27,2014
Minithumbup
By: 'First'
Nov 27,2014
0 people found
this helpful
I was a first time buyer and Tony Ennis really helped to guide me through the process. Dealings with him were always quick and efficient and he helped to smooth the whole process by quickly relaying correspondence with the seller and their solicitors. He was ...
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“It was a delight to work with Karl and Jon ......”

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Nov 22,2014
Minithumbup
By: 'Sam'
Nov 22,2014
0 people found
this helpful
It was a delight to work with Karl and Jon who were very helpful and looked out for my interest as a landlord. There was a slight glitch in passing on the deposit received from the tenant but they both helped expedite this. I am ...
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By: Jon Grace
Mar 26, 2015
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The delight was ours Sam, thank you for your kind words. Jon & Karl ...

“Tony looked after us from start to finish with great ......”

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Nov 22,2014
Minithumbup
By: 'Richard'
Nov 22,2014
0 people found
this helpful
Tony looked after us from start to finish with great communication being first with emails and phone calls. He got us the asking price. He worked with the solicitors at Countrywide to ensure there were no delays and knew how to manage the council with ...
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“Wouldn't it be great if there was rating of zero?! ......”

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Nov 21,2014
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Claire
By: 'J'
Nov 21,2014
0 people found
this helpful
Wouldn't it be great if there was rating of zero?! Tried buying a property in October from them (Jubilee Crescent branch). Richard the sales rep was great. When putting in an offer I was initially talking to Ashleigh, who came across as a little awkward ...
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What agent could do to change your mind?
Shut down. After seeing the reviews above, I think its common for this company to fall short of providing a good service. If the good reviews are from genuine people, then I believe the odd good worker exists in their ranks.
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“Natalie has always gone above and beyond to help me ......”

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Nov 20,2014
Minithumbup
By: 'Laura'
Nov 20,2014
0 people found
this helpful
Natalie has always gone above and beyond to help me find a property. And was also generally concerned for mine and my children's welfare when I was worried about finding my self homeless. In the year and a half I have used Mann and countrywide ...
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By: Natalie
Dec 09, 2014
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Thank you for your review Laura, glad I could help you find a home for you & your children. At Mann we try to ensure any issues are sorted as quickly as possible to cause as little disruption to all parties. If you ever need any help in the future please do not hesitate to contact us. ...

“We had trouble dealing with Alex and Akbar from the ......”

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Nov 20,2014
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Alex
By: 'Disgruntled'
Nov 20,2014
0 people found
this helpful
We had trouble dealing with Alex and Akbar from the word go. We found a property that we were interested in however had great difficulty getting in contact with either of them as they would not return our phone calls. We eventually viewed and offered ...
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What agent could do to change your mind?
Not made a complete and utter mess of our sale. And, more simply, returned our calls when we were potential customers.
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“The letting agency were very helpful from start to finish. ......”

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Nov 17,2014
Minithumbup
By: 'Adam'
Nov 17,2014
0 people found
this helpful
The letting agency were very helpful from start to finish. Tom was punctual and professional when showing us around and Jerome dealt with the contract in a diligent and efficient manner. Would recommend this branch to anyone looking for a rental property....
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“We were looking for a property for a few months, ......”

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Nov 13,2014
Minithumbup
By: 'Mr'
Nov 13,2014
0 people found
this helpful
We were looking for a property for a few months, we couldn't find our 'match'. Every agent I spoke to just added me to a database and really didn't take the time out to understand who we are as a couple and whats right for ...
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By: Lauren
Nov 15, 2014
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Thank you for taking the time to write us a review, we are so pleased that we were able to help you find the ideal property. We hope the move in next Saturday goes well and please do not hesitate to contact us if you need anything in the meantime. ...

“Sophie was very helpful. She kept us up to date ......”

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Nov 13,2014
Minithumbup
By: 'Grant'
Nov 13,2014
0 people found
this helpful
Sophie was very helpful. She kept us up to date at all times and made the whole process very easy. Would like to do business with Bairstow eves again....
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“I tried the Bromley Mann Lettings Office earlier this year ......”

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Nov 12,2014
Minithumbup
By: 'Peter'
Nov 12,2014
0 people found
this helpful
I tried the Bromley Mann Lettings Office earlier this year after becoming frustrated with the level of service of 2 other agents I had previously used. I dealt with Andrea initially and she really was a breath of fresh air. She understood my situation and requirements ...
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By: Lauren
Nov 15, 2014
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Thank you for your review Peter, we appreciate the feedback. We are glad you feel we were able to quickly find you a tenant and are looking forward to working with you again soon! ...

“Sophie helped me with all the documents I needed! I'm ......”

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Nov 11,2014
Minithumbup
By: 'Veronica'
Nov 11,2014
2 people found
this helpful
Sophie helped me with all the documents I needed! I'm first time renting so she was very helpful! She understood my shift pattern and she was alright with my wish to talk through email ! Helpful and friendly!...
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“Phoebe was excellent--very professional, always on time, friendly and with ......”

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Nov 06,2014
Minithumbup
By: 'jens'
Nov 06,2014
0 people found
this helpful
Phoebe was excellent--very professional, always on time, friendly and with detailed knowledge about the property. contract execution was flawless as well....
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Comment on agent fees
very expensive, but it worked out well
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“I registered with Bairstow Eves as a was looking for ......”

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Nov 04,2014
Minithumbup
By: 'Jackie'
Nov 04,2014
2 people found
this helpful
I registered with Bairstow Eves as a was looking for a new flat and Sophie got in touch. Sophie actually listened to me, when telling her what it was I was looking for. Sophie kept in regular contact and I received a text message when ...
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Comment on agent fees
I do realise it was 9 years since I last rented a property and the fees have obviously gone up in price but it does make it rather expensive when having to move. Unfortunately by flat was sold so I had no option but to move.
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“They offer great letting service and customer care. I am ......”

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Nov 04,2014
Minithumbup
By: 'Don'
Nov 04,2014
0 people found
this helpful
They offer great letting service and customer care. I am impressed by their hard work in talking to potential tenants and showing them the property. Their service is fair and efficient. As a reputable agency, they do stand out as a customer centric business....
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By: Lauren
Nov 15, 2014
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Thank you for your review, customer care is key to our business and we are pleased that this was reflected through our services to you. ...

“I was very satisfied with the professionalism and the great ......”

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Nov 03,2014
Minithumbup
By: 'Miss'
Nov 03,2014
0 people found
this helpful
I was very satisfied with the professionalism and the great level of Customer Services provided by Karl and Jon, I would most definately recommend this branch to anyone looking to Rent a property....
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By: Jon Grace
Mar 26, 2015
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Thank you for your comments Miss Hobbs, it was a pleasure helping you re-locate. Jon & Karl ...

“We have been unable to view any properties with this ......”

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Oct 30,2014
Minithumbdown
By: 'Mrs'
Oct 30,2014
1 people found
this helpful
We have been unable to view any properties with this agent as they will not make any appointments with us unless we agree to meet with their financial advisor. This is a waste of time for us as we already have a mortgage agreed in ...
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“Maxine Apps is very patient and professional throughout our dealings ......”

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Oct 29,2014
Minithumbup
By: 'Harikrishnan'
Oct 29,2014
1 people found
this helpful
Maxine Apps is very patient and professional throughout our dealings with her regarding our property. Highly professional, very helpful, reliable and competent. Would definitely recommend and use again! Extremely well informed and knowledgeable of the property rental market industry....
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“Right from the moment of contact, Maxine was very proactive ......”

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Oct 29,2014
Minithumbup
By: 'Subadra'
Oct 29,2014
4 people found
this helpful
Right from the moment of contact, Maxine was very proactive in trying to understand our requirements, advising us on areas that were new to us and very quick to get the process progressing for our benefit. We found her to be knowlegeable, friendly, very helpful ...
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“I have been dealing with Bairstow Eves for over 4 years ......”

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Oct 29,2014
Minithumbup
By: 'A.'
Oct 29,2014
1 people found
this helpful
I have been dealing with Bairstow Eves for over 4 years and have had a very good experience. Marcus, Maxine and the other members of the the team have a professional approach when dealing with situations and importantly, I have found then very reasonable and responsive....
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“From the very start, when I was selecting agents and ......”

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Oct 28,2014
Minithumbup
By: 'Ian'
Oct 28,2014
1 people found
this helpful
From the very start, when I was selecting agents and throughout the entire process, Bairstow Eves were efficient, friendly and prompt, replying to all messages and queries by return. Now that the first property is let, they are dealing with tenant queries in the same ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

London, SW11

Surrey, CR0

London, E11

Nottingham, NG1

Lincoln, LN2



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