Bairstow Eves
3.8/5, 1238 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1238
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
22nd Oct 2024
reviewed by 'Yash Dave'
“Thomas has a good communication with us from booking an appointment to viewing the whole property. Even while we have ......”
17th Oct 2024
reviewed by 'aga'
“Oh, where do I even begin with this 'glorious' letting agency? If you're looking for a masterclass in ignoring customers, ......”
16th Oct 2024
reviewed by 'paul'
“I thought the staff worked extremely hard and had quite a number of obstacles and problems to solve which they ......”
14th Oct 2024
reviewed by 'Kirsty'
“The team at Bairstow Eves have been great. They got us booked to view our property so quickly and were ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
133 30 160 103 328 60 181 34 47 162
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“I was a first time buyer and Tony Ennis really ......”

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Nov 27,2014
Minithumbup
By: 'First'
Nov 27,2014
0 people found
this helpful
I was a first time buyer and Tony Ennis really helped to guide me through the process. Dealings with him were always quick and efficient and he helped to smooth the whole process by quickly relaying correspondence with the seller and their solicitors. He was ...
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“It was a delight to work with Karl and Jon ......”

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Nov 22,2014
Minithumbup
By: 'Sam'
Nov 22,2014
0 people found
this helpful
It was a delight to work with Karl and Jon who were very helpful and looked out for my interest as a landlord. There was a slight glitch in passing on the deposit received from the tenant but they both helped expedite this. I am ...
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By: Jon Grace
Mar 26, 2015
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The delight was ours Sam, thank you for your kind words. Jon & Karl ...

“Tony looked after us from start to finish with great ......”

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Nov 22,2014
Minithumbup
By: 'Richard'
Nov 22,2014
0 people found
this helpful
Tony looked after us from start to finish with great communication being first with emails and phone calls. He got us the asking price. He worked with the solicitors at Countrywide to ensure there were no delays and knew how to manage the council with ...
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“Wouldn't it be great if there was rating of zero?! ......”

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Nov 21,2014
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Claire
By: 'J'
Nov 21,2014
0 people found
this helpful
Wouldn't it be great if there was rating of zero?! Tried buying a property in October from them (Jubilee Crescent branch). Richard the sales rep was great. When putting in an offer I was initially talking to Ashleigh, who came across as a little awkward ...
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What agent could do to change your mind?
Shut down. After seeing the reviews above, I think its common for this company to fall short of providing a good service. If the good reviews are from genuine people, then I believe the odd good worker exists in their ranks.
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“Natalie has always gone above and beyond to help me ......”

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Nov 20,2014
Minithumbup
By: 'Laura'
Nov 20,2014
0 people found
this helpful
Natalie has always gone above and beyond to help me find a property. And was also generally concerned for mine and my children's welfare when I was worried about finding my self homeless. In the year and a half I have used Mann and countrywide ...
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By: Natalie
Dec 09, 2014
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Thank you for your review Laura, glad I could help you find a home for you & your children. At Mann we try to ensure any issues are sorted as quickly as possible to cause as little disruption to all parties. If you ever need any help in the future please do not hesitate to contact us. ...

“We had trouble dealing with Alex and Akbar from the ......”

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Nov 20,2014
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Alex
By: 'Disgruntled'
Nov 20,2014
0 people found
this helpful
We had trouble dealing with Alex and Akbar from the word go. We found a property that we were interested in however had great difficulty getting in contact with either of them as they would not return our phone calls. We eventually viewed and offered ...
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What agent could do to change your mind?
Not made a complete and utter mess of our sale. And, more simply, returned our calls when we were potential customers.
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“The letting agency were very helpful from start to finish. ......”

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Nov 17,2014
Minithumbup
By: 'Adam'
Nov 17,2014
0 people found
this helpful
The letting agency were very helpful from start to finish. Tom was punctual and professional when showing us around and Jerome dealt with the contract in a diligent and efficient manner. Would recommend this branch to anyone looking for a rental property....
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“We were looking for a property for a few months, ......”

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Nov 13,2014
Minithumbup
By: 'Mr'
Nov 13,2014
0 people found
this helpful
We were looking for a property for a few months, we couldn't find our 'match'. Every agent I spoke to just added me to a database and really didn't take the time out to understand who we are as a couple and whats right for ...
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By: Lauren
Nov 15, 2014
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Thank you for taking the time to write us a review, we are so pleased that we were able to help you find the ideal property. We hope the move in next Saturday goes well and please do not hesitate to contact us if you need anything in the meantime. ...

“Sophie was very helpful. She kept us up to date ......”

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Nov 13,2014
Minithumbup
By: 'Grant'
Nov 13,2014
0 people found
this helpful
Sophie was very helpful. She kept us up to date at all times and made the whole process very easy. Would like to do business with Bairstow eves again....
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“I tried the Bromley Mann Lettings Office earlier this year ......”

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Nov 12,2014
Minithumbup
By: 'Peter'
Nov 12,2014
0 people found
this helpful
I tried the Bromley Mann Lettings Office earlier this year after becoming frustrated with the level of service of 2 other agents I had previously used. I dealt with Andrea initially and she really was a breath of fresh air. She understood my situation and requirements ...
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By: Lauren
Nov 15, 2014
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Thank you for your review Peter, we appreciate the feedback. We are glad you feel we were able to quickly find you a tenant and are looking forward to working with you again soon! ...

“Sophie helped me with all the documents I needed! I'm ......”

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Nov 11,2014
Minithumbup
By: 'Veronica'
Nov 11,2014
2 people found
this helpful
Sophie helped me with all the documents I needed! I'm first time renting so she was very helpful! She understood my shift pattern and she was alright with my wish to talk through email ! Helpful and friendly!...
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“Phoebe was excellent--very professional, always on time, friendly and with ......”

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Nov 06,2014
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By: 'jens'
Nov 06,2014
0 people found
this helpful
Phoebe was excellent--very professional, always on time, friendly and with detailed knowledge about the property. contract execution was flawless as well....
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Comment on agent fees
very expensive, but it worked out well
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“I registered with Bairstow Eves as a was looking for ......”

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Nov 04,2014
Minithumbup
By: 'Jackie'
Nov 04,2014
2 people found
this helpful
I registered with Bairstow Eves as a was looking for a new flat and Sophie got in touch. Sophie actually listened to me, when telling her what it was I was looking for. Sophie kept in regular contact and I received a text message when ...
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Comment on agent fees
I do realise it was 9 years since I last rented a property and the fees have obviously gone up in price but it does make it rather expensive when having to move. Unfortunately by flat was sold so I had no option but to move.
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“They offer great letting service and customer care. I am ......”

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Nov 04,2014
Minithumbup
By: 'Don'
Nov 04,2014
0 people found
this helpful
They offer great letting service and customer care. I am impressed by their hard work in talking to potential tenants and showing them the property. Their service is fair and efficient. As a reputable agency, they do stand out as a customer centric business....
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By: Lauren
Nov 15, 2014
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Thank you for your review, customer care is key to our business and we are pleased that this was reflected through our services to you. ...

“I was very satisfied with the professionalism and the great ......”

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Nov 03,2014
Minithumbup
By: 'Miss'
Nov 03,2014
0 people found
this helpful
I was very satisfied with the professionalism and the great level of Customer Services provided by Karl and Jon, I would most definately recommend this branch to anyone looking to Rent a property....
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By: Jon Grace
Mar 26, 2015
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Thank you for your comments Miss Hobbs, it was a pleasure helping you re-locate. Jon & Karl ...

“We have been unable to view any properties with this ......”

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Oct 30,2014
Minithumbdown
By: 'Mrs'
Oct 30,2014
1 people found
this helpful
We have been unable to view any properties with this agent as they will not make any appointments with us unless we agree to meet with their financial advisor. This is a waste of time for us as we already have a mortgage agreed in ...
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“Maxine Apps is very patient and professional throughout our dealings ......”

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Oct 29,2014
Minithumbup
By: 'Harikrishnan'
Oct 29,2014
1 people found
this helpful
Maxine Apps is very patient and professional throughout our dealings with her regarding our property. Highly professional, very helpful, reliable and competent. Would definitely recommend and use again! Extremely well informed and knowledgeable of the property rental market industry....
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“Right from the moment of contact, Maxine was very proactive ......”

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Oct 29,2014
Minithumbup
By: 'Subadra'
Oct 29,2014
4 people found
this helpful
Right from the moment of contact, Maxine was very proactive in trying to understand our requirements, advising us on areas that were new to us and very quick to get the process progressing for our benefit. We found her to be knowlegeable, friendly, very helpful ...
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“I have been dealing with Bairstow Eves for over 4 years ......”

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Oct 29,2014
Minithumbup
By: 'A.'
Oct 29,2014
1 people found
this helpful
I have been dealing with Bairstow Eves for over 4 years and have had a very good experience. Marcus, Maxine and the other members of the the team have a professional approach when dealing with situations and importantly, I have found then very reasonable and responsive....
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“From the very start, when I was selecting agents and ......”

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Oct 28,2014
Minithumbup
By: 'Ian'
Oct 28,2014
1 people found
this helpful
From the very start, when I was selecting agents and throughout the entire process, Bairstow Eves were efficient, friendly and prompt, replying to all messages and queries by return. Now that the first property is let, they are dealing with tenant queries in the same ...
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“I recently rented a property from Bairstow Eves. The agent ......”

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Oct 27,2014
Minithumbup
By: 'Clarence'
Oct 27,2014
1 people found
this helpful
I recently rented a property from Bairstow Eves. The agent that I had the pleasure of doing business Sophie Mcelhinney. I found her to be totally professional, considerate and helpful. Made moving in easy and pleasurable....
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“Sophie arranged a viewing within hours. She provided lots of ......”

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Oct 27,2014
Minithumbup
By: 'Yasminemahmood'
Oct 27,2014
1 people found
this helpful
Sophie arranged a viewing within hours. She provided lots of information about the property and bought the rental to a speedy conclusion. She was very good on the communication level too...
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Comment on agent fees
But too high! Admin and tenancy fees can't be justified. Almost ‚£600
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“Having recently become a new landlord I then faced the ......”

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Oct 26,2014
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lisa
By: 'dotm'
Oct 26,2014
0 people found
this helpful
Having recently become a new landlord I then faced the daunting task of selecting a property management company to work with. Well having considered 10+ local companies across a criteria of marketing, rental pricing, landlord charges and general advice, it became an immediate no brainer to ...
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“I have found Bairstow Eves property management to be professional, ......”

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Oct 26,2014
Minithumbup
By: 'Rana'
Oct 26,2014
1 people found
this helpful
I have found Bairstow Eves property management to be professional, reliable and of a high standard. As a client I don't feel that I am just a number or a name on their books, they treat all issues seriously and efficiently. They are very good ...
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“I bought an investment property through Bairstow Eves in summer 2014, ......”

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Oct 22,2014
Minithumbup
By: 'ClaireC'
Oct 22,2014
0 people found
this helpful
I bought an investment property through Bairstow Eves in summer 2014, which finally exchanged yesterday. Tony looked after the transaction from day one, and his efficiency and professionalism made the whole process so much more bearable. We were purchasing from a large property management company, who ...
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“Chris and Tony were friendly from the outset. I found ......”

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Oct 21,2014
Minithumbup
By: 'Jamie'
Oct 21,2014
0 people found
this helpful
Chris and Tony were friendly from the outset. I found them to actually know the information about the properties I viewed with them (unlike most other agents) and they actually made the effort to come back to me on some items they hadn't got to ...
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“Really good service - both Tony and Jack were polite, ......”

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Oct 16,2014
Minithumbup
By: 'Tim'
Oct 16,2014
0 people found
this helpful
Really good service - both Tony and Jack were polite, good at replying to messages, and I was able to store some of my belongings in the basement of the store, which saved me a lot of hassle....
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“Maxine was very professional when attending the property. She explained ......”

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Oct 15,2014
Minithumbup
By: 'Maxine'
Oct 15,2014
2 people found
this helpful
Maxine was very professional when attending the property. She explained the services offered and was well prepared. Was very clear on what rent we could expect and how they wold go about attracting tenants. The office kept me appraised of progress....
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Comment on agent fees
I felt the fees to be reasonable
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By: Maxine Apps
Oct 23, 2014
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Thank you for your kind comments Mr Banks, it was my pleasure to assist you and I am glad you were happy with the service we provided. Please feel free to let me know if you require any futute assistance. thanks again!! Maxine ...

“I have been using Mann for years to let my ......”

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Oct 13,2014
Minithumbup
By: 'AM'
Oct 13,2014
1 people found
this helpful
I have been using Mann for years to let my property and Andrea, Natalie and their management team have always provided me with a good service. Communication is very speedy, they always respond quickly to any questions / issues. When my last tenancy agreement ended they ...
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By: Lauren
Nov 15, 2014
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Thank you for your review of our team. In such a competitive industry we understand the importance of good communication with both landlords and tenants and are grateful that you have felt we have been efficient in this. We look forward to continuing working with you. ...

“An excellent service, that went above and beyond. Tony and ......”

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Oct 08,2014
Minithumbup
By: 'Rachael'
Oct 08,2014
0 people found
this helpful
An excellent service, that went above and beyond. Tony and the team were outstanding, and the sale wouldn't have gone through without them. In particular they: - Did the job of a solicitor! Ensuring documents were sent and received, speaking to all parties including the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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