Bairstow Eves
3.8/5, 1242 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1242
20th Nov 2024
reviewed by 'Jonathan Jones'
“Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property ......”
8th Nov 2024
reviewed by 'Desmond'
“Thank you to the team at Bairstow Eves Walthamstow. Jordan, Itayi and Clair provided a speedy, efficient and professional service ......”
7th Nov 2024
reviewed by 'Deborah Young'
“We have received excellent service from all the staff at Bairstow Eves but especially to Tony whose approach is reassuringly ......”
1st Nov 2024
reviewed by 'Sofiya'
“Thank you Tony Ennis for selling my property. Sale and purchase can be a very stressful process, but your ability ......”
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 30 160 103 330 60 181 34 47 163
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“Maxine was friendly and efficient, explaining everything to us as ......”

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Feb 06,2015
Minithumbup
By: 'A'
Feb 06,2015
1 people found
this helpful
Maxine was friendly and efficient, explaining everything to us as newbie landlords in a clear manner. She then produced a tenant before we had finished preparing the property for rent!...
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“The last tenenat Bairtsow Eves got for me I had ......”

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Feb 02,2015
Minithumbup
By: 'Sue'
Feb 02,2015
2 people found
this helpful
The last tenenat Bairtsow Eves got for me I had for 5 years, so I was a little rusty on the process . This time I met with Maxine - she was very professional and helpful, she gave me confidence about the rental price and that a ...
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“Both agents were extremely helpful and approachable. I bought my ......”

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Jan 31,2015
Minithumbup
By: 'Elise'
Jan 31,2015
0 people found
this helpful
Both agents were extremely helpful and approachable. I bought my first property and therefore had a lot of questions. Tony and Chris were simply great. Thank you...
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“Andrea - would text me property details as they were ......”

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Jan 29,2015
Minithumbup
By: 'DL'
Jan 29,2015
0 people found
this helpful
Andrea - would text me property details as they were new to the market and then follow up with a welcome phone call - always positive (even when I didn't like the properties she sent!) and incredibly helpful - she listened very carefully to my ...
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Comment on agent fees
I think the fees are a little high for the market - but the rent is affordable and you get a 5* service, so they're worth every penny.
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By: Lauren
Apr 15, 2015
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Thank you for taking the time to leave us a review, we are pleased to hear that you felt we delivered a 5* service! Communication is key to a successful business, and we are glad you recognised our efforts to keep you informed of new properties coming onto the market by both sending texts and phoning our applicants. ...

“My sale should have been straight forward I was under ......”

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Jan 29,2015
Minithumbup
By: 'Andrea'
Jan 29,2015
0 people found
this helpful
My sale should have been straight forward I was under offer in 3 days of putting it on the market. I have had issues with a roof leak, contractors, quotes for internal repairs and Tony and Jack have been great. Tony Ennis has organised quotes for ...
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Comment on agent fees
I would have preferred a lower rate but my property achieved a higher price than other local agents had valued it for
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“This is the second time I have dealt with Chris ......”

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Jan 28,2015
Minithumbup
By: 'vanessa'
Jan 28,2015
0 people found
this helpful
This is the second time I have dealt with Chris and Tony. They are supremely on the ball and reliable. I have dealt with several other agencies and none are as professional, courteous or helpful as these guys. Many thanks!...
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“I want to thank Karl for the excellent service I ......”

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Jan 20,2015
Minithumbup
By: 'Ali'
Jan 20,2015
0 people found
this helpful
I want to thank Karl for the excellent service I received last week. Firstly, I have never known an estate agent to turn a letting contract within 24hrs. The shear dedication and commitment shown by Karl is commendable. He went to great lengths to help ...
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By: Jon Grace
Mar 26, 2015
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Thank you for your review, we look forward to working with you again in the future. Jon & Karl ...

“Tony was fantastic from start to finish, very friendly he ......”

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Jan 15,2015
Minithumbup
By: 'Mustapha'
Jan 15,2015
0 people found
this helpful
Tony was fantastic from start to finish, very friendly he used to keep me updated and always returned my calls. He managed to keep the sales very smooth and in constant contact with both solicitors, i will not hesitate to use his estate agency and ...
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“I experienced a good service with Mann, I am a ......”

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Jan 15,2015
Minithumbup
By: 'Ian'
Jan 15,2015
0 people found
this helpful
I experienced a good service with Mann, I am a landlord and after a letter requesting me to get in touch I had a tenant presented to me within a couple of weeks. I am pleased with the service throughout the process of finding a ...
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Comment on agent fees
All good thank you.
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By: Lauren
Apr 15, 2015
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Hi Ian, thank you for reviewing our agency, we are pleased to read that you would recommend our services and you found our text updates useful. We look forward to working with you again in the future. ...

“my renting experience has been so stress free with both ......”

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Jan 12,2015
Minithumbup
By: 'Natasha'
Jan 12,2015
0 people found
this helpful
my renting experience has been so stress free with both Andrea & Natalie. From the initial viewing through the paperwork and moving into the property has been so professional, stress free. Always available to answer any queries and resolve any issues. I would thoroughly recommend Mann ...
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“I cannot rate Andrea highly enough - she is fantastic. ......”

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Jan 07,2015
Minithumbup
By: 'Natalie'
Jan 07,2015
0 people found
this helpful
I cannot rate Andrea highly enough - she is fantastic. I was apprehensive about the process of finding another flat to rent and she made it so easy and simple. Andrea is extremely knowledgeable and professional. Thank you!...
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“Tony Ennis and his team were exemplary in communication throughout ......”

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Jan 07,2015
Minithumbup
By: 'mezza'
Jan 07,2015
0 people found
this helpful
Tony Ennis and his team were exemplary in communication throughout the whole process of buying and selling, ensuring satisfaction from both vendor and buyer. They were fantastic and I would not hesitate to recommend them....
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“Jerome and his team acted quickly and effectively to get ......”

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Jan 07,2015
Minithumbup
By: 'Adam'
Jan 07,2015
0 people found
this helpful
Jerome and his team acted quickly and effectively to get my property on the rental market. viewings took place the day after I'd instructed Jerome to let my flat and he personally oversaw securing reliable tenants who signed the tenancy agreement and moved in within 7 ...
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“I was initially sceptical about using a letting agent to ......”

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Jan 07,2015
Minithumbup
By: 'Nick'
Jan 07,2015
0 people found
this helpful
I was initially sceptical about using a letting agent to find tenants for my property, however, I wouldn't hesitate to use Mann Countrywide in the future. This was due in no small part to the level of service I received from Andrea and Natalie at ...
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“Overall good experience, we ended up putting an offer in ......”

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Jan 06,2015
Minithumbup
By: 'Rodrigo'
Jan 06,2015
0 people found
this helpful
Overall good experience, we ended up putting an offer in a flat we weren't even going to look at, but agents took us there and it worked pretty well. Good availability for viewings and second viewings. Not sure if it's the norm, but would be ...
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“I really appreciate Julie and Ayden from Bairstoweves for their ......”

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Dec 29,2014
Minithumbup
By: 'BV'
Dec 29,2014
0 people found
this helpful
I really appreciate Julie and Ayden from Bairstoweves for their support to find right tenant. I am really pleased and would recommend their service to others. Thanks...
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“Very helpful throughout the letting process offering advice on decorating ......”

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Dec 22,2014
Minithumbup
By: 'peter'
Dec 22,2014
0 people found
this helpful
Very helpful throughout the letting process offering advice on decorating needed etc. Property let very quickly at asking rent. They are easy to contact, respond to queries and questions promptly and resolve problems efficiently. Cost of some added services a bit expensive compared with market. ...
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Comment on agent fees
Management fees are competitive. but cost of optional extras can be expensive.
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“Very reliable service received from Bairstow Eves. Two members of ......”

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Dec 20,2014
Minithumbup
By: 'Sanj'
Dec 20,2014
0 people found
this helpful
Very reliable service received from Bairstow Eves. Two members of their staff, understood and handled our requirements with great care, including liaising during our absence from the UK. They carried out all the checks in a professional manner and found us the perfect tenants....
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“Very rude, did not let me finish, terminates a call ......”

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Dec 19,2014
Minithumbdown
By: 'No'
Dec 19,2014
0 people found
this helpful
Very rude, did not let me finish, terminates a call when things are not clear. Doesn't give time to let me ask my questions. Let a phone call escalate while this was completely unnecessary....
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What agent could do to change your mind?
Change his attitude as I never have any issues with anyone. First time this happens, and he is just the most frustrated person I have ever met. He could use some social training.
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“Both Jon and Karl were closely involved in the initial ......”

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Dec 16,2014
Minithumbup
By: 'Nick'
Dec 16,2014
0 people found
this helpful
Both Jon and Karl were closely involved in the initial letting of the flat. The process was efficient and importantly I was kept informed regularly, regarding the negotiations. Subsequently, various issues have arisen regarding the flat ,these being, boiler failure and late rent payments. These ...
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By: Jon Grace
Mar 26, 2015
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Thank you for your comments Mr Starmer, we look forward to continued success together. ...

“Tony was nothing short of superb, driving the whole process ......”

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Dec 15,2014
Minithumbup
By: 'William'
Dec 15,2014
0 people found
this helpful
Tony was nothing short of superb, driving the whole process from start to finish, ensuring every detail was covered, anticipating every possible hurdle and acting quickly to resolve every issue. Recommended unreservedly....
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“Due to there having been various complications since renting out ......”

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Dec 15,2014
Minithumbup
By: 'Richard'
Dec 15,2014
0 people found
this helpful
Due to there having been various complications since renting out my property, I have had to rely heavily on the prompt cooperation of the Bromley office. Both members of staff, with whom I have contact: Andrea Clarke and Natalie Walker, have always been quick to ...
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By: Andrea
Dec 15, 2014
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Good Morning Richard, thank you very much for your review. Unfortunately whilst we cannot prevent all complications from arising, we are pleased you have felt we have tried to rectify all issues promptly and efficiently. ...

“Well,I've been looking for the right place for over 3 ......”

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Dec 11,2014
Minithumbup
By: 'Tommaso'
Dec 11,2014
0 people found
this helpful
Well, I've been looking for the right place for over 3 months. I had a "big issue" that was having a dog, So in many agencies after saying about the dog they didn't even let me finish talking... So after facing "agencies" horrified about my dog, ...
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By: Lauren
Dec 11, 2014
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Good Afternoon Tommaso, we are delighted with this feedback, the greatest reward in this job is customer care and focus, managing people's expectations and always striving to get this balance right. We hope you, your partner and Honey enjoy your new home. ...

“Both Tony and Chris made themselves available for general as ......”

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Dec 11,2014
Minithumbup
By: 'tina'
Dec 11,2014
0 people found
this helpful
Both Tony and Chris made themselves available for general as well as specific information from the vendor to me, which was very useful and helpful. Visits to the property were made possible whenever I enquired. The whole process moved apace in the space of about ...
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“Exceptional service from everyone would highly recommend they really put ......”

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Dec 09,2014
Minithumbup
By: 'Gayle'
Dec 09,2014
0 people found
this helpful
Exceptional service from everyone would highly recommend they really put themselves out to find a good tenant and achieved a fantastic rent...
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By: Lauren
Dec 09, 2014
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Good Afternoon Gayle, thank you for your continuous business, we are always here to help and assist in any way we can and are so pleased you would recommend our services. ...

“All great with the team, very friendly and helpful, always ......”

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Dec 09,2014
Minithumbup
By: 'Michael'
Dec 09,2014
0 people found
this helpful
All great with the team, very friendly and helpful, always keep us in the loop on activities and helped find new tenants as quickly as possible....
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By: Lauren
Dec 09, 2014
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Hi Michael, thank you for your kind review. We feel a key part of our success is regular contact with our landlords' and we are glad you have recognised this. ...

“The agent gave an honest and open opinion on the ......”

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Dec 09,2014
Minithumbup
By: 'Jacqui'
Dec 09,2014
0 people found
this helpful
The agent gave an honest and open opinion on the property and it was marketed very quickly and my tenants were lovely. I hope they find me another couple like that....
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Comment on agent fees
I think the fees are extreme for 'tenant only' but if that is what they are I have to accept that.
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By: Lauren
Dec 09, 2014
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Thank you Jacqui for your feedback, whilst we understand you feel the fees were a little high we are pleased that you were happy with the tenants we found you. We hope you agree the fees reflect in the level of service provided. ...

“Very impressed with the service we received from Tom. He ......”

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Dec 09,2014
Minithumbup
By: 'James'
Dec 09,2014
1 people found
this helpful
Very impressed with the service we received from Tom. He was very professional and had a great knowledge of the property and surrounding area. Was always prompt to respond to messages and queries and outlined the processes very well. No hesitation in recommending Tom or ...
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“I have found that the staff are very friendly and ......”

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Dec 09,2014
Minithumbup
By: 'Peter'
Dec 09,2014
0 people found
this helpful
I have found that the staff are very friendly and helpful, I can't fault them. they are very prompt with returning calls and informing us of any issues which need resolving....
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By: Lauren
Dec 09, 2014
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Hi Peter, thank you for writing us a review, we are glad you found our services satisfactory and look forward to our continuing relationship. ...

“I'd like to thank the staff at Mann Bromley forthe ......”

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Dec 09,2014
Minithumbup
By: 'Julian'
Dec 09,2014
0 people found
this helpful
I'd like to thank the staff at Mann Bromley for the positive support provided whilst trying to rent My newly occupied flat. I was given accurate & constant support. Even whilst visiting the Branch, I was happy with the friendly customer service that I was provided ...
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Comment on agent fees
I wasn't happy with the initial deposit I had to leave. But due to nature of the property & how it was being rented I understand. I'm happy with the property overall.
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By: Lauren
Dec 09, 2014
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Good Afternoon Julian, we are glad you felt that the service you received from us in the branch was dependable. We apologise for any less than satisfactory service from other areas of the company and hope your query has now been resolved. We will pass your feedback on to ensure any weak areas of the lettings proceedure is rectified. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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