“The service I received was absolutely appalling. I was told ......”
1 Star Review
Mar 19,2015
By:
'Tim'
Mar 19,2015
Branch: Walsall, 131 Lichfield Street
Services: Sales (as a Vendor)
Sold price: £140000
Would you recommend?: No
Postcode: WV2
Branch: Walsall, 131 Lichfield Street
Sales (as a Vendor)
Sold price: £140000
Postcode: WV2
1
people found
this helpful
The service I received was absolutely appalling. I was told there fees were inline with other natinonal estate agents only to discover later that they were almost double ! They made many promises when they took on my property but failed to carry out most of ...
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What agent could do to change your mind?
I was told they were in line with other national agents but my solicitor was appalled when she found out how much we had to pay them.
Attached Filesnbsp;
Comment on agent fees
I was told they were in line with other national agents but my solicitor was appalled when she found out how much we had to pay them.
1
people found
this helpful
Was this helpful?
Yes
“In fact I didn't sell using them. They had my ......”
1 Star Review
Mar 19,2015
By:
'Jan'
Mar 19,2015
Branch: Hornchurch, 16 North Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: RM11
Branch: Hornchurch, 16 North Street
Sales (as a Vendor)
Postcode: RM11
3
people found
this helpful
In fact I didn't sell using them. They had my property for 6 months, didn't sell it, then I sold in one day using Douglas Allen. The offered me £50 compensation. It is now with the Property Ombudsman. DO NOT USE THESE PEOPLE - THEY DON'T EVEN ...
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3
people found
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Yes
“I recently let a property through Adam at Bairstow Eves, ......”
4 Star Review
Mar 19,2015
By:
'G.'
Mar 19,2015
Branch: London, 68 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: IG7
Branch: London, 68 High Street
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: IG7
0
people found
this helpful
I recently let a property through Adam at Bairstow Eves, Wanstead and found the service most professional and efficient and would highly recommend.
They took care of everything....
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Comment on agent fees
I found the fees for the cleaning of the property were rather high also invoices need to be checked
0
people found
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Yes
“Since deciding that I wanted to have this property managed, ......”
5 Star Review
Mar 13,2015
By:
'David'
Mar 13,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: CR0
0
people found
this helpful
Since deciding that I wanted to have this property managed, rather than doing that myself, I spoke with several local agents, but Maxine was by far the most impressive and easy to deal with.
Maxine recently handed the progression over to Marcus, and equally I'm ...
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0
people found
this helpful
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Yes
“Phoebe Edwards, is an asset to her company from the ......”
5 Star Review
Mar 13,2015
By:
'Michael'
Mar 13,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Tenant)
Postcode: CR0
0
people found
this helpful
Phoebe Edwards, is an asset to her company from the very first time we met she was polite, friendly and extremely professional. Phoebe made my decision very easy and i am delighted that Phoebe was the person that took me through this usually stressful process. ...
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0
people found
this helpful
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Yes
“Phoebe Edwards, is an asset to her company from the ......”
5 Star Review
Mar 13,2015
By:
'Michael'
Mar 13,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Tenant)
Postcode: CR0
0
people found
this helpful
Phoebe Edwards, is an asset to her company from the very first time we met she was polite, friendly and extremely professional. Phoebe made my decision very easy and i am delighted that Phoebe was the person that took me through this usually stressful process. ...
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0
people found
this helpful
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Yes
“I was originally with another agent for quite a period ......”
5 Star Review
Mar 12,2015
By:
'Barkas'
Mar 12,2015
Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: SW11
Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £300000
Postcode: SW11
0
people found
this helpful
I was originally with another agent for quite a period of time and they failed to sell the property. I then contacted Mr. Tony Ennis of Bairstow Eves and as initially promised, he had sold the property for me within a matter of days. The ...
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Comment on agent fees
Fair.
0
people found
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Was this helpful?
Yes
“She suggested me to see this wonderful property and after ......”
5 Star Review
Mar 11,2015
By:
'Corina'
Mar 11,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Tenant)
Rent PCM: £850
Postcode: CR0
0
people found
this helpful
She suggested me to see this wonderful property and after that they helped me a lot with the application and paper work. They were nice, friendly and patient. We are grateful for everything!...
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0
people found
this helpful
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Yes
“I am an international student here in London, absolutely new ......”
4 Star Review
Mar 11,2015
By:
'Sukaina'
Mar 11,2015
Branch: London, 1455 London Road
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CR0
Branch: London, 1455 London Road
Lettings (as a Tenant)
Rent PCM: £950
Postcode: CR0
0
people found
this helpful
I am an international student here in London, absolutely new to the country! I was struggling to rent a decent flat as most landlords were skeptical to rent out their property to a student. However, to my luck I spotted a property advertisement posted on ...
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0
people found
this helpful
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Yes
“AVOID BARISTOW EVES!!! We rented through this agency and have ......”
1 Star Review
Mar 11,2015
By:
'Sarah'
Mar 11,2015
Branch: London, 829 High Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: N22
Branch: London, 829 High Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: N22
0
people found
this helpful
AVOID BARISTOW EVES!!! We rented through this agency and have never experience such terrible customer service. Lack of knowledge, lack of efficiency and lack of care. We got moved in to a damp property with no electrics. We got given the wrong contract as a ...
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Comment on agent fees
Inventory Fee - no inventory was done
Agreement Fee - our offer was not accepted and we were told it was
Admin Fee - The landlord used his own contract and referencing was extremely minimal.
All fee charges were completely ridiculous.
0
people found
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Yes
“I was very happy with the service and the way ......”
4 Star Review
Mar 10,2015
By:
'David'
Mar 10,2015
Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: SW11
Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £300000
Postcode: SW11
0
people found
this helpful
I was very happy with the service and the way we were treated. They achieve what they said they would.
We were kept in the loop at all times and they continue to check that we were happy with what they were doing....
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0
people found
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Yes
“We went to the office paid down our holding deposit ......”
1 Star Review
Mar 07,2015
By:
'Shepherd'
Mar 07,2015
Branch: Bromley, 30 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BR5
Branch: Bromley, 30 High Street
Lettings (Prospective customer)
Postcode: BR5
0
people found
this helpful
We went to the office paid down our holding deposit after problems with other agents and was told again the property was ours and yet again have been let down less than 24 hrs. Our family is going to be homeless in less than 2 weeks. This ...
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0
people found
this helpful
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“I have been dealing with Miss Kara smith, for the ......”
5 Star Review
Mar 06,2015
By:
'Darren'
Mar 06,2015
Branch: Clacton-on-Sea, 67-69 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: CO16
Branch: Clacton-on-Sea, 67-69 Station Road
Lettings (as a Landlord)
Rent PCM: £600
Postcode: CO16
1
people found
this helpful
I have been dealing with Miss Kara smith, for the last 12 months, and as a landlord I have found her very professional, curtious and polite every time I've spoke to her, and for this reason I will be looking at doing more business with the ...
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Comment on agent fees
Fees were a fair price for the service I recieved
1
people found
this helpful
Was this helpful?
Yes
“Just had a call from the Superman at Bairstoweves, Karl ......”
5 Star Review
Mar 05,2015
By:
'Jabeen'
Mar 05,2015
Branch: London, 1455 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1525
Would you recommend?: Yes
Postcode: CR7
Branch: London, 1455 London Road
Lettings (as a Tenant)
Rent PCM: £1525
Postcode: CR7
0
people found
this helpful
Just had a call from the Superman at Bairstoweves, Karl Taylor that weve secured our dream property! Fantastic service and amazing outcomes...these guys are miracle workers and go that extra mile in terms of effort...VERY highly recommended for professional,ethical and wonderful service!...
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0
people found
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“bairstow eves is the worst company to buy property from ......”
1 Star Review
Mar 05,2015
By:
'brian'
Mar 05,2015
Branch: Romford, 20 Collier Row Road
Services: Sales (as a Buyer)
Sold price: £1347000
Would you recommend?: No
Postcode: RM7
Branch: Romford, 20 Collier Row Road
Sales (as a Buyer)
Sold price: £1347000
Postcode: RM7
0
people found
this helpful
bairstow eves is the worst company to buy property from they tell you to use there own solicitors who do not do a proper job all they want is your money and leave you in debt and ill with worry so if you buy a ...
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What agent could do to change your mind?
to much for doing nothing
Attached Filesnbsp;
Comment on agent fees
to much for doing nothing
0
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“Absolutely useless. You phone you get fobbed off and lied ......”
1 Star Review
Mar 02,2015
By:
'Familyman'
Mar 02,2015
Branch: Walsall, 131 Lichfield Street
Services: Sales (as a Buyer)
Sold price: £86000
Would you recommend?: No
Postcode: WS3
Branch: Walsall, 131 Lichfield Street
Sales (as a Buyer)
Sold price: £86000
Postcode: WS3
1
people found
this helpful
Absolutely useless. You phone you get fobbed off and lied to. You ask a question never answer it just say that's great I will get back to you. But they never do. Avoid like then like plague. They have made moving even more stressful and ...
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1
people found
this helpful
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Yes
“Do not touch this estate agent with a barge poll!!......”
1 Star Review
Feb 26,2015
By:
'Lucy'
Feb 26,2015
Branch: Cheshunt, 85-87 Turners Hill
Services: Sales (as a Buyer)
Sold price: £250000
Would you recommend?: No
Postcode: EN8
Branch: Cheshunt, 85-87 Turners Hill
Sales (as a Buyer)
Sold price: £250000
Postcode: EN8
1
people found
this helpful
Do not touch this estate agent with a barge poll!!
I purchased a property with this agent and was lied to all the way down the line,
I had heard they had a bad reputation in the area but I really liked the house so ...
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What agent could do to change your mind?
Just been honest!!
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“Andrea was absolutely superb on offering an idea of what ......”
5 Star Review
Feb 17,2015
By:
'Jayne'
Feb 17,2015
Branch: Bromley, 30 High Street
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: TN16
Branch: Bromley, 30 High Street
Lettings (Prospective customer)
Postcode: TN16
0
people found
this helpful
Andrea was absolutely superb on offering an idea of what is involved in becoming a landlord of a property. We are still deciding whether to sell our property or rent. But in the case of the later we will be using you as our agent. ...
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0
people found
this helpful
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Yes
“Marcus De Ville was a pleasure to have dealing with ......”
5 Star Review
Feb 13,2015
By:
'BenL'
Feb 13,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: CR01
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Tenant)
Rent PCM: £875
Postcode: CR01
1
people found
this helpful
Marcus De Ville was a pleasure to have dealing with me through the rental process. He was very fast at responding to my endless questions and always gave updates as soon as he was aware.
I would recommend using them again in the future....
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1
people found
this helpful
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Yes
“We marketed our property with B&E in Colchester had 1 ......”
1 Star Review
Feb 12,2015
By:
'SHADY'
Feb 12,2015
Branch: Colchester, 6-10 Headgate
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CO1
Branch: Colchester, 6-10 Headgate
Sales (as a Vendor)
Postcode: CO1
0
people found
this helpful
We marketed our property with B&E in Colchester had 1 viewing in 7 weeks. Surprise surprise the moment l leave the country (which B&E were fully aware of) I receive an email from Jasmine Lee that I have 2 potential buyers who want to view immediately!! ...
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What agent could do to change your mind?
Less dishonest, more communication and more transparency.
Attached Filesnbsp;
Comment on agent fees
i pulled my property off your books.
0
people found
this helpful
Was this helpful?
Yes
“All aspects of managing my property were held in such ......”
5 Star Review
Feb 11,2015
By:
'Peter'
Feb 11,2015
Branch: Bromley, 30 High Street
Services: Lettings (as a Landlord)
Sold price: £245000
Would you recommend?: Yes
Postcode: BR2
Branch: Bromley, 30 High Street
Lettings (as a Landlord)
Sold price: £245000
Postcode: BR2
0
people found
this helpful
All aspects of managing my property were held in such a professional and informative manner. During periods of difficulty with the tenant Andrea always took steps to ensure my interests were preserved....
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0
people found
this helpful
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Yes
“in all our dealings with the agent he was straightforward, ......”
5 Star Review
Feb 11,2015
By:
'Kate'
Feb 11,2015
Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £390000
Would you recommend?: Yes
Postcode: SW11
Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £390000
Postcode: SW11
0
people found
this helpful
in all our dealings with the agent he was straightforward, clear and always responded quickly which led to a very smooth, quick, stress free transaction...
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0
people found
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Yes
“Tony was utterly tenacious in ensuring my sale went through ......”
5 Star Review
Feb 10,2015
By:
'Dominic'
Feb 10,2015
Branch: London, 198 Lavender Hill
Services: Sales (as a Vendor)
Sold price: £420000
Would you recommend?: Yes
Postcode: SW11
Branch: London, 198 Lavender Hill
Sales (as a Vendor)
Sold price: £420000
Postcode: SW11
0
people found
this helpful
Tony was utterly tenacious in ensuring my sale went through notwithstanding a difficult market and complications and delays during the sale. He closely communicated all the way through the process....
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0
people found
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Yes
“Maxine informed me everything I needed to know as I ......”
4 Star Review
Feb 09,2015
By:
'Vicki'
Feb 09,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Landlord)
Rent PCM: £725
Postcode: CR0
1
people found
this helpful
Maxine informed me everything I needed to know as I am a first time landlady, she spoke to me in easy terms that I was able to completely understand. If I needed any further information then I emailed her and that same day she came ...
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Comment on agent fees
I think they are quite expensive as I was never shown any of the references they obtained.
1
people found
this helpful
Was this helpful?
Yes
“We used this agency and it was the worst mistake ......”
1 Star Review
Feb 08,2015
By:
'J'
Feb 08,2015
Branch: Nuneaton, 11 Newdegate Street
Services: Sales (as a Vendor)
Sold price: £175000
Would you recommend?: No
Postcode: CV10
Branch: Nuneaton, 11 Newdegate Street
Sales (as a Vendor)
Sold price: £175000
Postcode: CV10
3
people found
this helpful
We used this agency and it was the worst mistake of our lives! Initial meeting went well with the usual promises of accompanied viewings which lasted for the first viewing then it was over to me for all of the next viewings! I actually acted ...
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3
people found
this helpful
Was this helpful?
Yes
“I found Maxine and her team to be very helpful ......”
5 Star Review
Feb 06,2015
By:
'Clare'
Feb 06,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: CR0
0
people found
this helpful
I found Maxine and her team to be very helpful in guiding me through the letting process and finding a tenant in the short time available to them....
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0
people found
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Yes
“Maxine was friendly and efficient, explaining everything to us as ......”
5 Star Review
Feb 06,2015
By:
'A'
Feb 06,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: CR0
1
people found
this helpful
Maxine was friendly and efficient, explaining everything to us as newbie landlords in a clear manner.
She then produced a tenant before we had finished preparing the property for rent!...
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1
people found
this helpful
Was this helpful?
Yes
“The last tenenat Bairtsow Eves got for me I had ......”
5 Star Review
Feb 02,2015
By:
'Sue'
Feb 02,2015
Branch: Surrey, 28 Norfolk House George Street
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CR0
Branch: Surrey, 28 Norfolk House George Street
Lettings (as a Landlord)
Rent PCM: £850
Postcode: CR0
2
people found
this helpful
The last tenenat Bairtsow Eves got for me I had for 5 years, so I was a little rusty on the process . This time I met with Maxine - she was very professional and helpful, she gave me confidence about the rental price and that a ...
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2
people found
this helpful
Was this helpful?
Yes
“Both agents were extremely helpful and approachable. I bought my ......”
5 Star Review
Jan 31,2015
By:
'Elise'
Jan 31,2015
Branch: London, 198 Lavender Hill
Services: Sales (as a Buyer)
Sold price: £225000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 198 Lavender Hill
Sales (as a Buyer)
Sold price: £225000
Postcode: SW16
0
people found
this helpful
Both agents were extremely helpful and approachable. I bought my first property and therefore had a lot of questions. Tony and Chris were simply great.
Thank you...
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0
people found
this helpful
Was this helpful?
Yes
“Andrea - would text me property details as they were ......”
5 Star Review
Jan 29,2015
By:
'DL'
Jan 29,2015
Branch: Bromley, 30 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: BR2
Branch: Bromley, 30 High Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: BR2
0
people found
this helpful
Andrea - would text me property details as they were new to the market and then follow up with a welcome phone call - always positive (even when I didn't like the properties she sent!) and incredibly helpful - she listened very carefully to my ...
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Comment on agent fees
I think the fees are a little high for the market - but the rent is affordable and you get a 5* service, so they're worth every penny.
0
people found
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Was this helpful?
Yes