Bairstow Eves
3.8/5, 1242 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1242
20th Nov 2024
reviewed by 'Jonathan Jones'
“Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property ......”
8th Nov 2024
reviewed by 'Desmond'
“Thank you to the team at Bairstow Eves Walthamstow. Jordan, Itayi and Clair provided a speedy, efficient and professional service ......”
7th Nov 2024
reviewed by 'Deborah Young'
“We have received excellent service from all the staff at Bairstow Eves but especially to Tony whose approach is reassuringly ......”
1st Nov 2024
reviewed by 'Sofiya'
“Thank you Tony Ennis for selling my property. Sale and purchase can be a very stressful process, but your ability ......”
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 30 160 103 330 60 181 34 47 163
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“Professional and efficient service. Good process of follow-up with various ......”

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Apr 08,2015
Minithumbup
By: 'Krass'
Apr 08,2015
0 people found
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Professional and efficient service. Good process of follow-up with various parties involved: solicitors, valuers, etc. I would recommend this branch....
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“We were very pleased with the service recieved from Karl. ......”

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Apr 06,2015
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By: 'LHaylock'
Apr 06,2015
0 people found
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We were very pleased with the service recieved from Karl. Having just moved to the UK from Australia there was much we did not know about the system of lettin in London, and Karl was very patient and helpful with all of our questions. The ...
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“Andrea & her team have re-let an investment flat on renewal ......”

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Apr 03,2015
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By: 'Bromley'
Apr 03,2015
0 people found
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Andrea & her team have re-let an investment flat on renewal on 3 occasions securing an improved rent each time. They are responsive, professional & helpful. They do a much more thorough job of evaluating prospective tenants than the previous agent I used. I intend using them for ...
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Comment on agent fees
We discuss & agree a fee for each appointment which are generally reasonable.
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By: Lauren
Apr 15, 2015
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Thank you so much for your kind review, we are glad that you have been generally pleased with the service you have received. We do strive to set ourselves apart from other agents, especially when it comes to securing the best tenants for the property and the best rental price for the current market! ...

“Service they gave was very professional.Very helpful and very ......”

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Mar 31,2015
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By: 'Amit'
Mar 31,2015
0 people found
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Service they gave was very professional. Very helpful and very manner spoken. I would recommend them for anyone who are buying property....
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“The service I received was absolutely appalling. I was told ......”

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Mar 19,2015
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By: 'Tim'
Mar 19,2015
1 people found
this helpful
The service I received was absolutely appalling. I was told there fees were inline with other natinonal estate agents only to discover later that they were almost double ! They made many promises when they took on my property but failed to carry out most of ...
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What agent could do to change your mind?
I was told they were in line with other national agents but my solicitor was appalled when she found out how much we had to pay them.
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Comment on agent fees
I was told they were in line with other national agents but my solicitor was appalled when she found out how much we had to pay them.
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“In fact I didn't sell using them. They had my ......”

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Mar 19,2015
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By: 'Jan'
Mar 19,2015
3 people found
this helpful
In fact I didn't sell using them. They had my property for 6 months, didn't sell it, then I sold in one day using Douglas Allen. The offered me £50 compensation. It is now with the Property Ombudsman. DO NOT USE THESE PEOPLE - THEY DON'T EVEN ...
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“I recently let a property through Adam at Bairstow Eves, ......”

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Mar 19,2015
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By: 'G.'
Mar 19,2015
0 people found
this helpful
I recently let a property through Adam at Bairstow Eves, Wanstead and found the service most professional and efficient and would highly recommend. They took care of everything....
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Comment on agent fees
I found the fees for the cleaning of the property were rather high also invoices need to be checked
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“Since deciding that I wanted to have this property managed, ......”

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Mar 13,2015
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By: 'David'
Mar 13,2015
0 people found
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Since deciding that I wanted to have this property managed, rather than doing that myself, I spoke with several local agents, but Maxine was by far the most impressive and easy to deal with. Maxine recently handed the progression over to Marcus, and equally I'm ...
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“Phoebe Edwards, is an asset to her company from the ......”

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Mar 13,2015
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By: 'Michael'
Mar 13,2015
0 people found
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Phoebe Edwards, is an asset to her company from the very first time we met she was polite, friendly and extremely professional. Phoebe made my decision very easy and i am delighted that Phoebe was the person that took me through this usually stressful process. ...
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“Phoebe Edwards, is an asset to her company from the ......”

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Mar 13,2015
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By: 'Michael'
Mar 13,2015
0 people found
this helpful
Phoebe Edwards, is an asset to her company from the very first time we met she was polite, friendly and extremely professional. Phoebe made my decision very easy and i am delighted that Phoebe was the person that took me through this usually stressful process. ...
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“I was originally with another agent for quite a period ......”

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Mar 12,2015
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By: 'Barkas'
Mar 12,2015
0 people found
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I was originally with another agent for quite a period of time and they failed to sell the property. I then contacted Mr. Tony Ennis of Bairstow Eves and as initially promised, he had sold the property for me within a matter of days. The ...
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Comment on agent fees
Fair.
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“She suggested me to see this wonderful property and after ......”

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Mar 11,2015
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By: 'Corina'
Mar 11,2015
0 people found
this helpful
She suggested me to see this wonderful property and after that they helped me a lot with the application and paper work. They were nice, friendly and patient. We are grateful for everything!...
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“I am an international student here in London, absolutely new ......”

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Mar 11,2015
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By: 'Sukaina'
Mar 11,2015
0 people found
this helpful
I am an international student here in London, absolutely new to the country! I was struggling to rent a decent flat as most landlords were skeptical to rent out their property to a student. However, to my luck I spotted a property advertisement posted on ...
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By: Jon Grace
Apr 09, 2015
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Hi Sukaina, thank you for your review, and thank you for raising your concerns about the inventory company, following your comments we have taken action to remedy your concerns in the future. Kind regards, Jon & Karl ...

“AVOID BARISTOW EVES!!! We rented through this agency and have ......”

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Mar 11,2015
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By: 'Sarah'
Mar 11,2015
0 people found
this helpful
AVOID BARISTOW EVES!!! We rented through this agency and have never experience such terrible customer service. Lack of knowledge, lack of efficiency and lack of care. We got moved in to a damp property with no electrics. We got given the wrong contract as a ...
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Comment on agent fees
Inventory Fee - no inventory was done Agreement Fee - our offer was not accepted and we were told it was Admin Fee - The landlord used his own contract and referencing was extremely minimal. All fee charges were completely ridiculous.
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“I was very happy with the service and the way ......”

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Mar 10,2015
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By: 'David'
Mar 10,2015
0 people found
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I was very happy with the service and the way we were treated. They achieve what they said they would. We were kept in the loop at all times and they continue to check that we were happy with what they were doing....
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“We went to the office paid down our holding deposit ......”

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Mar 07,2015
Minithumbdown
By: 'Shepherd'
Mar 07,2015
0 people found
this helpful
We went to the office paid down our holding deposit after problems with other agents and was told again the property was ours and yet again have been let down less than 24 hrs. Our family is going to be homeless in less than 2 weeks. This ...
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By: Lauren
Mar 09, 2015
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Hi Mr and Mrs Shepherd, I apologise that you had a bad experience with our agent. As was discussed with you when you paid your deposit, we were under the impression from the landlord that the property was still available and that they were happy for us to find tenants. Unfortunately some events are out of our control, such as the landlord's decision of which tenant to accept. We did try our up most to secure the property for you, even after firm objection from the landlord. We also endeavored to ...

“I have been dealing with Miss Kara smith, for the ......”

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Mar 06,2015
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By: 'Darren'
Mar 06,2015
1 people found
this helpful
I have been dealing with Miss Kara smith, for the last 12 months, and as a landlord I have found her very professional, curtious and polite every time I've spoke to her, and for this reason I will be looking at doing more business with the ...
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Comment on agent fees
Fees were a fair price for the service I recieved
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“Just had a call from the Superman at Bairstoweves, Karl ......”

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Mar 05,2015
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By: 'Jabeen'
Mar 05,2015
0 people found
this helpful
Just had a call from the Superman at Bairstoweves, Karl Taylor that weve secured our dream property! Fantastic service and amazing outcomes...these guys are miracle workers and go that extra mile in terms of effort...VERY highly recommended for professional,ethical and wonderful service!...
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By: Karl Taylor
Mar 26, 2015
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Thank you for your review Jabeen, we are glad to have been of assistance. Karl & Jon ...

“bairstow eves is the worst company to buy property from ......”

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Mar 05,2015
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By: 'brian'
Mar 05,2015
0 people found
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bairstow eves is the worst company to buy property from they tell you to use there own solicitors who do not do a proper job all they want is your money and leave you in debt and ill with worry so if you buy a ...
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What agent could do to change your mind?
to much for doing nothing
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to much for doing nothing
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By: Edwina
Mar 25, 2019
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Appalling company to buy from. We tried to purchase a property, and upon discovering the mortgage provider wouldn’t lend the full amount (it wasn’t worth what it was valued at by Bairstow Eves) I was called and left a rude voicemail by Sharon, telling me “they WILL sell their property, but not to you”. I couldn’t help but laugh, as several months down the line it was indeed sold at the banks valuation, not theirs. I would not deal with this company again through their rudeness. ...

“Absolutely useless. You phone you get fobbed off and lied ......”

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Mar 02,2015
Minithumbdown
By: 'Familyman'
Mar 02,2015
1 people found
this helpful
Absolutely useless. You phone you get fobbed off and lied to. You ask a question never answer it just say that's great I will get back to you. But they never do. Avoid like then like plague. They have made moving even more stressful and ...
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“Do not touch this estate agent with a barge poll!!......”

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Feb 26,2015
Minithumbdown
By: 'Lucy'
Feb 26,2015
1 people found
this helpful
Do not touch this estate agent with a barge poll!! I purchased a property with this agent and was lied to all the way down the line, I had heard they had a bad reputation in the area but I really liked the house so ...
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What agent could do to change your mind?
Just been honest!!
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“Andrea was absolutely superb on offering an idea of what ......”

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Feb 17,2015
Minithumbup
By: 'Jayne'
Feb 17,2015
0 people found
this helpful
Andrea was absolutely superb on offering an idea of what is involved in becoming a landlord of a property. We are still deciding whether to sell our property or rent. But in the case of the later we will be using you as our agent. ...
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By: Lauren
Mar 09, 2015
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Hi Jayne, thank you for your kind review. Andrea has worked within the estate and lettings industry for a number of years and so is glad that her experience has helped you understand the process of becoming a landlord. We look forward to hearing your decision and hope we are able to have the opportunity to work with you in the future. ...

“Marcus De Ville was a pleasure to have dealing with ......”

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Feb 13,2015
Minithumbup
By: 'BenL'
Feb 13,2015
1 people found
this helpful
Marcus De Ville was a pleasure to have dealing with me through the rental process. He was very fast at responding to my endless questions and always gave updates as soon as he was aware. I would recommend using them again in the future....
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“We marketed our property with B&E in Colchester had 1 ......”

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Feb 12,2015
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By: 'SHADY'
Feb 12,2015
0 people found
this helpful
We marketed our property with B&E in Colchester had 1 viewing in 7 weeks. Surprise surprise the moment l leave the country (which B&E were fully aware of) I receive an email from Jasmine Lee that I have 2 potential buyers who want to view immediately!! ...
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What agent could do to change your mind?
Less dishonest, more communication and more transparency.
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Comment on agent fees
i pulled my property off your books.
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“All aspects of managing my property were held in such ......”

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Feb 11,2015
Minithumbup
By: 'Peter'
Feb 11,2015
0 people found
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All aspects of managing my property were held in such a professional and informative manner. During periods of difficulty with the tenant Andrea always took steps to ensure my interests were preserved....
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By: Andrea
Apr 15, 2015
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Hi Peter, Thank you for your review, we pride ourselves on maintaining a professional approach in difficult and challenging situations, and being empathetic towards all parties involved. We are happy that you felt we helped to preserve your interests and look forward to continuing work with you. ...

“in all our dealings with the agent he was straightforward, ......”

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Feb 11,2015
Minithumbup
By: 'Kate'
Feb 11,2015
0 people found
this helpful
in all our dealings with the agent he was straightforward, clear and always responded quickly which led to a very smooth, quick, stress free transaction...
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“Tony was utterly tenacious in ensuring my sale went through ......”

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Feb 10,2015
Minithumbup
By: 'Dominic'
Feb 10,2015
0 people found
this helpful
Tony was utterly tenacious in ensuring my sale went through notwithstanding a difficult market and complications and delays during the sale. He closely communicated all the way through the process....
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“Maxine informed me everything I needed to know as I ......”

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Feb 09,2015
Minithumbup
By: 'Vicki'
Feb 09,2015
1 people found
this helpful
Maxine informed me everything I needed to know as I am a first time landlady, she spoke to me in easy terms that I was able to completely understand. If I needed any further information then I emailed her and that same day she came ...
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Comment on agent fees
I think they are quite expensive as I was never shown any of the references they obtained.
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“We used this agency and it was the worst mistake ......”

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Feb 08,2015
Minithumbdown
By: 'J'
Feb 08,2015
3 people found
this helpful
We used this agency and it was the worst mistake of our lives! Initial meeting went well with the usual promises of accompanied viewings which lasted for the first viewing then it was over to me for all of the next viewings! I actually acted ...
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“I found Maxine and her team to be very helpful ......”

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Feb 06,2015
Minithumbup
By: 'Clare'
Feb 06,2015
0 people found
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I found Maxine and her team to be very helpful in guiding me through the letting process and finding a tenant in the short time available to them....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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