Bairstow Eves
3.8/5, 1242 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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Latest Reviews

 View all Reviews 1242
20th Nov 2024
reviewed by 'Jonathan Jones'
“Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property ......”
8th Nov 2024
reviewed by 'Desmond'
“Thank you to the team at Bairstow Eves Walthamstow. Jordan, Itayi and Clair provided a speedy, efficient and professional service ......”
7th Nov 2024
reviewed by 'Deborah Young'
“We have received excellent service from all the staff at Bairstow Eves but especially to Tony whose approach is reassuringly ......”
1st Nov 2024
reviewed by 'Sofiya'
“Thank you Tony Ennis for selling my property. Sale and purchase can be a very stressful process, but your ability ......”
30th Oct 2024
reviewed by 'Rochelle'
“Bairstow Eves made our property sale smooth and stress-free. They provided a fair, well-researched valuation. Tony's expertise and support gave ......”
27th Oct 2024
reviewed by 'Sam'
“Beware of using this agency. Completely untrustworthy. We had a multi-agency agreement with this agency and had agreed the same ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 30 160 103 330 60 181 34 47 163
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bairstow Eves Branches (view all 256)
Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“Have used Bairstow Eves before and in particular Maxine Apps, ......”

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Jul 21,2015
Minithumbup
By: 'Shirley'
Jul 21,2015
0 people found
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Have used Bairstow Eves before and in particular Maxine Apps, her customer contact skills are excellent and what is very rare in a Letting Agent is that she actually listens to the specific brief and follows up on my personal requirements...
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“The service was excellent. Tenants were found 4 days after the ......”

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Jul 21,2015
Minithumbup
By: 'Jeremy'
Jul 21,2015
0 people found
this helpful
The service was excellent. Tenants were found 4 days after the property went on the market and they moved in a week later, so just 11 days after starting the process. All the staff I've dealt with have been helpful and professional, and very responsive to any ...
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Comment on agent fees
The agreed fee is fair.
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“Very good in communications and providing details on time. Commited ......”

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Jul 20,2015
Minithumbup
By: 'Anuj'
Jul 20,2015
0 people found
this helpful
Very good in communications and providing details on time. Commited on what they say and show. Feeling good to had deal with them. All happened and provided with in the timeline they given to me. Thank you very much once again....
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Comment on agent fees
A bit expensive than the others.
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By: JasonApops
Apr 20, 2017
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“Tony was extremely thorough and professional in the selling of ......”

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Jul 20,2015
Minithumbup
By: 'Adrian'
Jul 20,2015
0 people found
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Tony was extremely thorough and professional in the selling of our property. He gave us confidence in his ability to sell quickly. He kept us informed of progress at all stages and was always available to answer questions....
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“I was extremely happy with the service provided by Bairstow ......”

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Jul 15,2015
Minithumbup
By: 'Eszter'
Jul 15,2015
0 people found
this helpful
I was extremely happy with the service provided by Bairstow Eves. Tony Ennis approached us after our sell felt through with another agent. We had four agents before them. He promissed us he will sell our property in no time and he did it. Of ...
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“I bought a property through Tony and his team in 2011 ......”

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Jul 08,2015
Minithumbup
By: 'Cliadhna'
Jul 08,2015
0 people found
this helpful
I bought a property through Tony and his team in 2011 and sold it last month - again through Tony and his team. I was very happy with the service they provided and also with the guidance and support they offered throughout the entire process. Tony ...
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“Marcus is very helpful and professional. He is very good ......”

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Jul 07,2015
Minithumbup
By: 'Ahmad'
Jul 07,2015
0 people found
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Marcus is very helpful and professional. He is very good on the communication level too and fast at responding to all my questions....
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“Sophie was helpful, very professional, always on time, friendly and ......”

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Jul 07,2015
Minithumbup
By: 'Ahmad'
Jul 07,2015
0 people found
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Sophie was helpful, very professional, always on time, friendly and made the whole process very easy... I couldn't have asked for better agent!!...
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“Maxine was really helpful and took the time to answer ......”

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Jul 06,2015
Minithumbup
By: 'Suzanne'
Jul 06,2015
0 people found
this helpful
Maxine was really helpful and took the time to answer any and all questions I had as a new landlord unfamiliar with the entire process. Marcus was also a great help with the viewings and I was amazed how quickly tenants were found! I feel ...
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“Jared was an absolute pleasure to deal with from start ......”

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Jul 03,2015
Minithumbup
By: 'Jonathan'
Jul 03,2015
0 people found
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Jared was an absolute pleasure to deal with from start to finish and made moving to our beautiful new flat so less stressful that it could have been. He was reliable, timely and professional throughout. He is an asset to the team & company....
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“We with my husband have looking for property to rent.......”

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Jul 01,2015
Minithumbup
By: 'Inga'
Jul 01,2015
0 people found
this helpful
We with my husband have looking for property to rent. Thank You Sophy! Very professional! Very quick! We felt that someone really trying help us!...
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Comment on agent fees
Great experience! Very professional! Can fiel really help.
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“Jared was an absolute pleasure to liaise with whilst trying ......”

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Jul 01,2015
Minithumbup
By: 'Jessica'
Jul 01,2015
0 people found
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Jared was an absolute pleasure to liaise with whilst trying to find a new property to rent. Myself and my partner urgently needed to move and Jared worked around our requirements and went above and beyond to help us. We spoke to Jared on a ...
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“This is my first time move so my partner and ......”

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Jul 01,2015
Minithumbup
By: 'Sean'
Jul 01,2015
0 people found
this helpful
This is my first time move so my partner and myself were very nervous. Sophie has been such a great help and so supportive around everything that we needed. Bairstow Eves was the only estate agent who made the effort to talk to us and ...
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“PROBABLY THE BEST ESTATE AGENTS you will meet on this ......”

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Jun 29,2015
Minithumbup
By: 'Olivier'
Jun 29,2015
0 people found
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PROBABLY THE BEST ESTATE AGENTS you will meet on this side of London. - Sold our property in 3 days - Excellent knowledge of the market & evaluation - Honest throughout from beginning until the end & reasonable agency fees - Friendly and competent team - Easy to ...
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Comment on agent fees
Fair
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“I spoke to other agents in the area but the ......”

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Jun 17,2015
Minithumbup
By: 'Andy'
Jun 17,2015
0 people found
this helpful
I spoke to other agents in the area but the moment I met Tony he convinced me that he and his team would do a great job, and they did. From the outset Tony knew I needed to obtain a minimum sale price as my ...
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“Jerome has delivered an excellent service to the highest standard. ......”

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Jun 12,2015
Minithumbup
By: '[email protected]'
Jun 12,2015
0 people found
this helpful
Jerome has delivered an excellent service to the highest standard. He is caring and very supportive, a good listener he isa valuable asset for any company he works for. He is very knowledgeable and professional and has the ability to empower new landlords like myself. ...
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“Tony and Chris and all the team were really helpful ......”

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Jun 10,2015
Minithumbup
By: 'Katef'
Jun 10,2015
0 people found
this helpful
Tony and Chris and all the team were really helpful during the whole process of selling my flat. They have a great knowledge of the area and a lot of experience. Tony goes above and beyond the call of duty dealing with solicitors, pushing the ...
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“Sophie was excellent! She was very helpful and very professional, ......”

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Jun 09,2015
Minithumbup
By: 'Andreea'
Jun 09,2015
0 people found
this helpful
Sophie was excellent! She was very helpful and very professional, she kept us up to date with all the progress . We couldn't have asked for a better agent! Thank you , Sophie !...
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“Sophie and the rest of the team at bairstow where ......”

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Jun 09,2015
Minithumbup
By: 'Lee'
Jun 09,2015
0 people found
this helpful
Sophie and the rest of the team at bairstow where absolutely fantastic, I had very specific needs on a very slim timeframe. All my needs where met with promptly and efficiently! Would definitely recommend! TEN OUT OF TEN!...
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“LANDLORDS.. AVOID...customer service continues to deteriorate year by year ......”

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Jun 03,2015
Minithumbdown
By: 'AD'
Jun 03,2015
2 people found
this helpful
LANDLORDS.. AVOID... customer service continues to deteriorate year by year since Bairstow Eves/Countrywide took over the original Alan Harvey agents. In 2013 it was the poor Management team/substandard inventory resulting in financial loss for me. Last year it took 7 months of chasing to finally ...
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By: Karen
Mar 11, 2019
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We used the Bow office, and we concur with the earlier reviews of other locations. This firm is run haphazardly, staff knowledge of workings of lettings is poor. They try to fob us off with made up rules and try to get out of amending contracts and tenancy agreements when they get it wrong. Just as well we've done this before and know how things should work. Charge us and arrange for none existent carpet cleaning, give wrong advise about insuring tenants deposits, keep hold of deposits and money ...

“I viewed the above 1 bedroom flat in Southgate on Saturday ......”

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May 27,2015
Minithumbdown
By: 'Mary'
May 27,2015
4 people found
this helpful
I viewed the above 1 bedroom flat in Southgate on Saturday and was advised it needs to be rented straight away and the moving in date is for next weekend. I stated I wanted it and was willing to move in for that weekend. I was ...
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By: Eli Ross
Jan 19, 2022
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Hi Mary, Very annoying, but this agent always does this. I agree it is the untruthfulness that is upsetting. They do this when you are purchasing a property as well. They “make up” other offers to try and get you to bump up your offer, and when you refuse, miraculously the other offers disappear! ...

“Was compelled to write a review after terrible experience dealing ......”

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May 18,2015
Minithumbdown
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By: 'Simon99'
May 18,2015
4 people found
this helpful
Was compelled to write a review after terrible experience dealing with these guys. All smooth up to getting the offers or when money is concerned, then they refuse to answer the phone or return calls, almost ignoring correspondence so sale agreed elsewhere! Both myself and ...
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“We used Bairstow Eves previously when we bought our first ......”

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May 14,2015
Minithumbup
By: 'Perez'
May 14,2015
0 people found
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We used Bairstow Eves previously when we bought our first property and we didn't think twice about using them when we wanted to sell our property. we always found the team that was headed by Tony Ennis to always be accommodating and polite. They are ...
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“After travelling 2 hours to view this property for job relocation, ......”

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May 11,2015
Minithumbdown
By: 'Mark'
May 11,2015
4 people found
this helpful
After travelling 2 hours to view this property for job relocation, I arrived 10 minutes before viewing, for find no letting agent, after getting hold of the office I was told the viewing was cancelled. There was no reason given or even an apology. This is outrageous ...
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What agent could do to change your mind?
rung to advise of cancelation
Attached Filesnbsp;
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“I've previously bought via this agent so was keen to ......”

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May 04,2015
Minithumbup
By: 'oly'
May 04,2015
0 people found
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I've previously bought via this agent so was keen to use them again for our sale. I've been very pleased with the professionalism of all the members of the team. Communication is excellent and they are very pro active when it comes to arranging viewings ...
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“I've just moved to my new property bought with help ......”

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Apr 28,2015
Minithumbup
By: 'Daniel'
Apr 28,2015
0 people found
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I've just moved to my new property bought with help of Bairstow Eves. Everything was OK. I could recommend this agency. Fast and reliable....
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“I was extremely happy with the service provided by Bairstow ......”

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Apr 14,2015
Minithumbup
By: 'Kate'
Apr 14,2015
0 people found
this helpful
I was extremely happy with the service provided by Bairstow Eves. As a first time buyer, I had a lot of questions and concerns which they were exceptionally helpful and patient with. I had been looking at properties for almost 2 years and had been gazumped ...
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“I found the tenant for my flat but asked Bairstow ......”

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Apr 10,2015
Minithumbup
By: 'Henry'
Apr 10,2015
0 people found
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I found the tenant for my flat but asked Bairstow Eves to act as the agent for carrying out the credit checks and drawing up the tenancy agreement. Jerome was appointed to the task and acted with due diligence and the utmost courtesy throughout the ...
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Comment on agent fees
The fees were as expected
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“I was dealing with Bairstow Eves (Lavender Hill brunch) to ......”

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Apr 10,2015
Minithumbup
By: 'Julia'
Apr 10,2015
0 people found
this helpful
I was dealing with Bairstow Eves (Lavender Hill brunch) to sell my property and to purchase a new one. They were excellent - really helpful, quickly resolved any queries and promptly responded to all the questions. I would definitely chose this agency on my next ...
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“Pheobe was very helping and professional. The way she handled ......”

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Apr 10,2015
Minithumbup
By: 'Jahir'
Apr 10,2015
0 people found
this helpful
Pheobe was very helping and professional. The way she handled my letting I am completely happy with it. She managed to to show me proeprty in morning 8 am. and further for moving in quickly she got my reference check and all done in smooth way. ...
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Comment on agent fees
I would rather expecting it around 120 per person. I personally feel we should reduce fees.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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