Bairstow Eves
3.8/5, 1238 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
133 30 160 103 328 60 181 34 47 162
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“To start with the property which this agency was advertising ......”

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Sep 18,2015
Minithumbdown
Cara
By: 'Ilya'
Sep 18,2015
1 people found
this helpful
To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake. Firstly, the property presenter - Cara didn't know anything about the apartment. She said ...
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What agent could do to change your mind?
We paid almost the monthly rate as fees for 0 service and creation of problems.
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Comment on agent fees
We paid almost the monthly rate as fees for 0 service and creation of problems.
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“Julie and Ayden did a fantastic job in finding a ......”

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Sep 16,2015
Minithumbup
By: 'Nash'
Sep 16,2015
0 people found
this helpful
Julie and Ayden did a fantastic job in finding a suitable tenant for me in a quick time. Very polite and helping people understanding all the Landlord demand. Highly recommended...
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“excellent service from day one.once an offer had been ......”

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Sep 11,2015
Minithumbup
By: 'Phil'
Sep 11,2015
0 people found
this helpful
excellent service from day one. once an offer had been made on my home I was kept fully appraised of the situation by Tony I must also mention that Chris although not the agent who found my client, bought many prospective buyers though my door ...
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“Natalie Walker and Andrea Clarke were extremely helpful in their ......”

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Sep 11,2015
Minithumbup
By: 'Mrs'
Sep 11,2015
0 people found
this helpful
Natalie Walker and Andrea Clarke were extremely helpful in their service to us. We are first time landlords and Natalie especially was very helpful from the beginning right upto the point tenants checked in the property. Would like to use Mann Countrywide Lettings again....
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“We sold our property in Battersea while living in Spain. ......”

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Sep 08,2015
Minithumbup
By: 'Aurelie'
Sep 08,2015
0 people found
this helpful
We sold our property in Battersea while living in Spain. Tony was always very easy to contact and returned all my calls very quicly when he was not available at the time of my calls. He helped us through every step of the sale process. ...
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“Sophie, Maxine and Marcus did a great job, I am ......”

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Sep 07,2015
Minithumbup
By: 'Jeremy'
Sep 07,2015
1 people found
this helpful
Sophie, Maxine and Marcus did a great job, I am very pleased that the flat was only empty for 5 days and you found us new tenants so quickly.Thanks again for all your help....
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“I was very happy with the service provided by the ......”

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Sep 06,2015
Minithumbup
By: 'Mr'
Sep 06,2015
0 people found
this helpful
I was very happy with the service provided by the agent, he was friendly fast and very efficient. Once approached regarding the property, the agent arranged a viewing the next day. The Over all experience was 10-10, would defenatley recommend them to a Friend....
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“Both Andrea and Natalie are very professional, friendly and helpful. ......”

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Sep 04,2015
Minithumbup
By: 'Sian'
Sep 04,2015
0 people found
this helpful
Both Andrea and Natalie are very professional, friendly and helpful. The photographs and property details of the house were excellent and gave an honest and truthful description of what was available. I have recommended Mann in Bromley to my friends if they are considering renting ...
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“Jared was very pleasant, easy to deal with & approachable. Before ......”

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Sep 04,2015
Minithumbup
By: 'Mark'
Sep 04,2015
1 people found
this helpful
Jared was very pleasant, easy to deal with & approachable. Before securing the property he was very methodical, gave us lots of relevant info on the place (higher than average) and didn't try to hide away from any issues with the property or agency costs....
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Comment on agent fees
Can't for the life of me see how a basic contract is ‚£275, that was disgraceful in all honesty. Happy enough with ‚£100 admin fee and the ‚£70 for the check-in service. Not quite sure how ringing my old landlord & boss up warrants ‚£150 for the 2 of us either. Was really happy with Bairstow's service & the property we have, but those fees were revolting at best.
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“Natalie and Andrea are both highly effective and friendly professionals. ......”

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Sep 03,2015
Minithumbup
By: 'John'
Sep 03,2015
0 people found
this helpful
Natalie and Andrea are both highly effective and friendly professionals. After I arrived in Bromley in urgent need of renting a property, they proved to be the best Property Rental duo on Bromley High St. Very highly recommended....
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“Tenants late with first payment then only gave us 30% of ......”

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Aug 31,2015
Minithumbdown
By: 'Amanda'
Aug 31,2015
2 people found
this helpful
Tenants late with first payment then only gave us 30% of second , have rang agents a total of 12 times asking for updates on arrears and requested callbacks on news not once have they rang back also no reply on several emails, last two times they promised ...
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“Maxine, was very professional and also pleasant to work with. ......”

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Aug 27,2015
Minithumbdown
By: 'Maxine'
Aug 27,2015
0 people found
this helpful
Maxine, was very professional and also pleasant to work with. She was highly knowledgeable about the services Bairstow Eves offers and was able to discuss this in detail and answer questions asked of her. She was able to provide me with information about the new ...
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What agent could do to change your mind?
Maxine used her knowledge of the local rental market and brought with her examples. She stated that my 1 bedroom Mews House was not the norm in the area and that it was a lovely quirky building. She set the rental fee, based on what she thought was reasonable in the area for 975.00 per month. I then said that I wanted ‚£1000,00. she thought that it would not be unreasonable to market at that price and then there is room or negotiation.
Attached Filesnbsp;
Comment on agent fees
Maxine used her knowledge of the local rental market and brought with her examples. She stated that my 1 bedroom Mews House was not the norm in the area and that it was a lovely quirky building. She set the rental fee, based on what she thought was reasonable in the area for 975.00 per month. I then said that I wanted ‚£1000,00. she thought that it would not be unreasonable to market at that price and then there is room or negotiation.
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“I have received exceptional feed back from the two young ......”

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Aug 20,2015
Minithumbup
Jasmine
By: 'Happy'
Aug 20,2015
0 people found
this helpful
I have received exceptional feed back from the two young ladies working in the Halstead branch.who are a breath of fresh air, from the usual estate agent . They have sold my house in six weeks in the most difficult circumstances for me having lost ...
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“I had gone initially with another agent and the sale ......”

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Aug 20,2015
Minithumbup
By: 'A'
Aug 20,2015
0 people found
this helpful
I had gone initially with another agent and the sale fell through. The property was back on the market a few days and Bairstow Eves found me a new buyer within a few days. Tony is a great agent and keeps his word. He keeps ...
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“Jared ensured he understands my requirements first before showing random ......”

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Aug 18,2015
Minithumbup
By: 'Ramesh'
Aug 18,2015
0 people found
this helpful
Jared ensured he understands my requirements first before showing random properties. Once Jared understood my requirements he showed me the chosen properties and almost all of the properties fitted my budget and requirements. This is what Jared does special. There have been other agents who ...
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Comment on agent fees
The fees has been standard and never felt overcharged for the services.
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“Had very good dealings with Bairstow Eves Croydon lettings.I ......”

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Aug 18,2015
Minithumbup
By: 'Peter'
Aug 18,2015
0 people found
this helpful
Had very good dealings with Bairstow Eves Croydon lettings. I dealt with a lady called Sophie, who was very helpful and kept me up to date throughout the process. She was very professional and proactive. I would recommend using Sophie or members of her team ...
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Comment on agent fees
Fees are a little higher than others but you get what you pay for. Service was second to none.
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“Maxine is very personable and helpful. She was very quick ......”

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Aug 18,2015
Minithumbup
By: 'Olga'
Aug 18,2015
0 people found
this helpful
Maxine is very personable and helpful. She was very quick to respond to my emails and provided all information in timely manner. It was a pleasure to deal with her....
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“Maxine and her team are excellent. Maxine was very proactive, ......”

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Aug 16,2015
Minithumbup
By: 'Ms'
Aug 16,2015
0 people found
this helpful
Maxine and her team are excellent. Maxine was very proactive, listened to my concerns and needs and dealt with all of them very professionally and efficiently. I was constantly kept informed and have found the process of letting much easier than I expected. I won't ...
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“Sophie & Marcus were excellent, very professional and fast in replying ......”

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Aug 13,2015
Minithumbup
By: 'Salvador'
Aug 13,2015
0 people found
this helpful
Sophie & Marcus were excellent, very professional and fast in replying back to us. Would highly recommend doing business with them again....
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“Ayden was very helpful and professional. Always at the end ......”

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Aug 03,2015
Minithumbup
By: 'Holly'
Aug 03,2015
0 people found
this helpful
Ayden was very helpful and professional. Always at the end of the phone when I had a question and explained the process throughly. Love my place no complaints....
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“When enquiring about the potential of 2 couples occupating the perry ......”

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Jul 31,2015
Minithumbdown
By: 'Tash'
Jul 31,2015
0 people found
this helpful
When enquiring about the potential of 2 couples occupating the perry hall 2 bed property, after being asked an inappropriate question regarding the country of origin of 2 of the potential tenants the letting agent then came to the immediate conclusion that it wouldnt be suitable although the ...
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What agent could do to change your mind?
They shouldnt allow some with prejudices to work in a culturally diverse city
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“I Found the service provided by Bairstow Eves, in the ......”

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Jul 31,2015
Minithumbup
By: 'Carlton'
Jul 31,2015
0 people found
this helpful
I Found the service provided by Bairstow Eves, in the sale of my property to be excellent. The all round quality of information provided to me and the professional way the viewings were co-ordinated made the process smooth and precise. The sale was administered by ...
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“Without a doubt the worst estate agents I have ever ......”

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Jul 27,2015
Minithumbup
By: 'Annoyed!!!'
Jul 27,2015
1 people found
this helpful
Without a doubt the worst estate agents I have ever dealt with or people have ever heard of when I explain what they have been like. Full of empty promises. Thought the tenancy they lost my personal details as well as keys to the property. ...
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Comment on agent fees
Haven't had any form of customer service for what I paid for. They were not there on handover of the place nor when I handed it back.
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“Good service, accurate valuation. With their support, my property was ......”

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Jul 23,2015
Minithumbup
By: 'Jim'
Jul 23,2015
0 people found
this helpful
Good service, accurate valuation. With their support, my property was let out within 1 week. I am happy with this agent, and will recommend it to others....
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“Excellent service from Sophie and she was very helpful during ......”

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Jul 21,2015
Minithumbup
By: 'Danielle'
Jul 21,2015
0 people found
this helpful
Excellent service from Sophie and she was very helpful during the viewing as well as on going whilst we were moving into the property. Made myself & my partner feel very confident every step of the way!...
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“Sophie was very helpful throughout the process from arranging viewings ......”

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Jul 21,2015
Minithumbup
By: 'Abdul'
Jul 21,2015
0 people found
this helpful
Sophie was very helpful throughout the process from arranging viewings through to ensuring references were completed within the given time scales. We were the first people to view the property and we managed to secure tenancy with Sophies assistance. The transaction was smooth and straightforward. ...
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“Have used Bairstow Eves before and in particular Maxine Apps, ......”

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Jul 21,2015
Minithumbup
By: 'Shirley'
Jul 21,2015
0 people found
this helpful
Have used Bairstow Eves before and in particular Maxine Apps, her customer contact skills are excellent and what is very rare in a Letting Agent is that she actually listens to the specific brief and follows up on my personal requirements...
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“The service was excellent. Tenants were found 4 days after the ......”

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Jul 21,2015
Minithumbup
By: 'Jeremy'
Jul 21,2015
0 people found
this helpful
The service was excellent. Tenants were found 4 days after the property went on the market and they moved in a week later, so just 11 days after starting the process. All the staff I've dealt with have been helpful and professional, and very responsive to any ...
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Comment on agent fees
The agreed fee is fair.
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“Very good in communications and providing details on time. Commited ......”

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Jul 20,2015
Minithumbup
By: 'Anuj'
Jul 20,2015
0 people found
this helpful
Very good in communications and providing details on time. Commited on what they say and show. Feeling good to had deal with them. All happened and provided with in the timeline they given to me. Thank you very much once again....
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Comment on agent fees
A bit expensive than the others.
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By: JasonApops
Apr 20, 2017
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“Tony was extremely thorough and professional in the selling of ......”

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Jul 20,2015
Minithumbup
By: 'Adrian'
Jul 20,2015
0 people found
this helpful
Tony was extremely thorough and professional in the selling of our property. He gave us confidence in his ability to sell quickly. He kept us informed of progress at all stages and was always available to answer questions....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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