Bairstow Eves
3.8/5, 1238 reviews
69% recommended
86% lettings valuation accuracy
81% lettings fee satisfaction
Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding. show more Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 81% £290 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
133 30 160 103 328 60 181 34 47 162
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“This is the first time I have used an estate ......”

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Oct 23,2016
Minithumbup
By: 'Mark'
Oct 23,2016
0 people found
this helpful
This is the first time I have used an estate agent to let and mange my property, having looked after it myself in the past. So far I must say that Mann have been great in getting my property advertised on the market and getting ...
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Comment on agent fees
Good so far based on my initial experience.
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“I am very pleased with Bairstow Eves Croydon Branch's service, ......”

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Oct 15,2016
Minithumbup
By: 'wong'
Oct 15,2016
0 people found
this helpful
I am very pleased with Bairstow Eves Croydon Branch's service, They are straightforward and easy to do business with. They found suitable tenant quickly and meet our target. Actually, they manage to rent out much quicker than any other same size property in the same ...
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Comment on agent fees
Agent's fee is within expectation. I know they are not the most expensive in the region.
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“Maxine was fantastic. She took the time to really understand ......”

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Oct 14,2016
Minithumbup
By: 'Martin'
Oct 14,2016
0 people found
this helpful
Maxine was fantastic. She took the time to really understand what I was after and built up a great rapport with me. She was very clear on what I needed to have to rent a property and sent through all the information I needed very ...
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“I found Jake very down to earth, very polite on ......”

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Oct 11,2016
Minithumbup
Jake
By: 'Paulette'
Oct 11,2016
0 people found
this helpful
I found Jake very down to earth, very polite on the phone and in person. Very quick to reply to my questions. He offered extra service by carrying us to view the next property which some agent don't do. He presents himself as very professional ...
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Comment on agent fees
Reasonable
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“1. Cara did not keep to the assuring email regarding the ......”

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Oct 10,2016
Minithumbdown
By: 'SS'
Oct 10,2016
2 people found
this helpful
1. Cara did not keep to the assuring email regarding the fees for gas safety check, they failed to provide the service within the time agreed to charge such a higher rate. 2. I was promised that the rent will be with me within 7-10 days from ...
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Comment on agent fees
bad fees for a very poor service
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By: Claire Dawe
Jul 14, 2017
View all comments (1)
Thank you for your comments we do not subscribe to this review format hence there only being one review on here, please forward any concerns you have into the Lettings team direct and they will be able to assist you. Thank you Claire Dawe Sales Manager. ...

“Very smooth transaction. Responsive and helpful. We didn't really have ......”

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Oct 04,2016
Minithumbup
By: 'Maria'
Oct 04,2016
0 people found
this helpful
Very smooth transaction. Responsive and helpful. We didn't really have any problems but Tony was good at chasing things and getting answers...
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Comment on agent fees
I was a purchaser so can't comment on this
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“Bairstow Eves failed to take decent photos of the property, ......”

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Oct 04,2016
Minithumbdown
Daniel
By: 'Oli'
Oct 04,2016
2 people found
this helpful
Bairstow Eves failed to take decent photos of the property, correct issues with the advertising, contact me without being repeatedly prompted, or in fact arrange a single viewing. They were so bad that I have cancelled their agency agreement only halfway through, and I'm now ...
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Comment on agent fees
Can't comment, no sale achieved.
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“Tony and the team have been absolutely fantastic, within 24hrs ......”

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Oct 03,2016
Minithumbup
By: 'Hannah'
Oct 03,2016
0 people found
this helpful
Tony and the team have been absolutely fantastic, within 24hrs of my flat being on the market it had sold. The process after we accepted an offer was easy and painless and Tony was always at the end of a phone if i need anything. ...
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Comment on agent fees
I found the fees very reasonable considering the quality of service i received
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“Nothing was too much trouble for this man, a true ......”

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Sep 28,2016
Minithumbup
By: 'Nigel'
Sep 28,2016
2 people found
this helpful
Nothing was too much trouble for this man, a true professional you can trust which is not always the case with some agents. `straight talking without the hard sell. Pulled out all the stops in a protracted sale...
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Comment on agent fees
Seemed value for money
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“Paul Hull and his team at Grays Bairstow Eves offered ......”

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Sep 26,2016
Minithumbup
By: 'Grant'
Sep 26,2016
1 people found
this helpful
Paul Hull and his team at Grays Bairstow Eves offered a fantastic service of selling my home. I was very impressed with the professionalism of Paul and he was very knowledgeable. I would highly recommend this service to other people selling there home and would ...
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Comment on agent fees
Good
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“Fantastic service. This was a very last minute move and ......”

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Sep 24,2016
Minithumbup
By: 'Matisse'
Sep 24,2016
0 people found
this helpful
Fantastic service. This was a very last minute move and the team were nothing but helpful, very accommodating and provided great support throughout. I would definitely recommend Bairstow Eves to anybody looking for property!...
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“We let our property through Mann and we had the ......”

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Sep 22,2016
Minithumbup
By: 'Mrs'
Sep 22,2016
0 people found
this helpful
We let our property through Mann and we had the opportunity to meet Andrea and Michael. Both of them were very professional, very accommodating and most importantly very easy to communicate with. Andrea and Michael are very committed, hardworking individuals and though there was a ...
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Comment on agent fees
Good
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“Tony was excellent.He found a buyer and kept me ......”

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Sep 19,2016
Minithumbup
By: 'Oli'
Sep 19,2016
2 people found
this helpful
Tony was excellent. He found a buyer and kept me constantly informed with the sale of my flat and i would highly recommend him and all the team at Bearstow Eves....
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Comment on agent fees
Good
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“Absolutely useless staff disinterested, unhelpful and frankly just do not ......”

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Sep 16,2016
Minithumbdown
By: 'Hacked'
Sep 16,2016
3 people found
this helpful
Absolutely useless staff disinterested, unhelpful and frankly just do not care whether a sale completes or not. Seem to be on the side of the buyer not the seller who pays them. For your own sanity avoid....
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“Absolutely horrible service. Were useless no matter what problem was ......”

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Sep 15,2016
Minithumbdown
By: 'Martin'
Sep 15,2016
3 people found
this helpful
Absolutely horrible service. Were useless no matter what problem was presented. Passed the buck on every issue. Never answer phone calls or emails either. Do yourself a favour and avoid this useless agent. Failed to provide legal information on contract such as Landlord's address and ...
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“I'm writing this because I have just completed and Tony ......”

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Sep 14,2016
Minithumbup
By: 'Sasha'
Sep 14,2016
1 people found
this helpful
I'm writing this because I have just completed and Tony was instrumental in making sure each side was happy and that the sale/purchase went through on a deadline. Going above and beyond the call of duty. Honest, funny and no nonsense. Breath of fresh ...
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“Worst estate agent I have ever dealt with. They never ......”

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Sep 12,2016
Minithumbdown
Steve
By: 'Flowerpot'
Sep 12,2016
2 people found
this helpful
Worst estate agent I have ever dealt with. They never get back to you over emails or telephone messages. The guy who did our inspections was useless when reporting issues as nothing ever got sorted. Avoid!!!!!...
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“I had dealings with Mann and Co, Bromley South, for ......”

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Sep 12,2016
Minithumbdown
By: 'neveragain'
Sep 12,2016
0 people found
this helpful
I had dealings with Mann and Co, Bromley South, for a rental property with management tied in. The staff in Bromley, although there is a fairly high turnover meaning you are never 100% sure who to speak to are good and get tenants through the door. ...
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Comment on agent fees
Good for tenant sourcing, poor for management.
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“The seller wanted to finalise the purchase of our flat ......”

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Aug 30,2016
Minithumbup
By: 'Daniel'
Aug 30,2016
1 people found
this helpful
The seller wanted to finalise the purchase of our flat within a very short time frame. Although this was within our interest, too, it was an ambitious timeline. There was a pretty big hiccup along the way (Bairstow and Eves NOT at fault) but Tony ...
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“Garry Wilson from Dagenham Heathway Bairstow eves branch provided exceptional ......”

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Aug 27,2016
Minithumbup
Garry
By: 'Ziyaad'
Aug 27,2016
1 people found
this helpful
Garry Wilson from Dagenham Heathway Bairstow eves branch provided exceptional service all throughout the whole process of the sale of my property on Brewood Road Dagenham. His expertise shone through when I accepted an offer during the 1st week of being on the market. He ...
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Comment on agent fees
Excellent and competitive fees
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“Sadly, an agency that is dishonest and not necessarily ethical ......”

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Aug 27,2016
Minithumbdown
By: 'Nathan'
Aug 27,2016
3 people found
this helpful
Sadly, an agency that is dishonest and not necessarily ethical in its dealings. I happened to deal with this agency a few months ago, and made an offer to purchase a house, which was then accepted by the vendor. I then set in motion my ...
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“I rent a property through this estate agent. Very unorganised. ......”

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Aug 26,2016
Minithumbdown
By: 'JJ'
Aug 26,2016
0 people found
this helpful
I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be ...
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“Excellent quality of service and exceptionally good turnaround time. I ......”

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Aug 23,2016
Minithumbup
By: 'Astha'
Aug 23,2016
0 people found
this helpful
Excellent quality of service and exceptionally good turnaround time. I was a long term tenant and Andrea and her team never disappoint! I would recommend Mann to anyone considering renting in Bromley as Andrea is an expert on the area. Five stars!!!...
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Comment on agent fees
Not Applicable
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“We just completed a sale of our two bed apartment ......”

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Aug 17,2016
Minithumbup
By: 'M'
Aug 17,2016
1 people found
this helpful
We just completed a sale of our two bed apartment on St John's Hill and we couldn't be happier with the support we received from Tony Ennis at Bairstow Eves. We live in the US so we thought the sale process would be difficult to ...
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“Andrea from Mann Lettings has been fantastic, really accommodating and ......”

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Aug 16,2016
Minithumbup
By: 'Jen'
Aug 16,2016
0 people found
this helpful
Andrea from Mann Lettings has been fantastic, really accommodating and worked with us to find an amazing property that worked with all our requirements. Mann provide a very responsive and professional service and we are delighted with our new rental property! I would highly recommend ...
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Comment on agent fees
Good
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“I own an end of terrace house in Bromley area ......”

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Aug 12,2016
Minithumbup
By: 'Kyara'
Aug 12,2016
0 people found
this helpful
I own an end of terrace house in Bromley area and have used a number of real estate agents in the past. Andrea and the letting Mann team are by far the best that I have worked with. Andrea knows very well the area and ...
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“First time using Mann & Co and was very impressed with ......”

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Aug 11,2016
Minithumbup
By: 'Sue'
Aug 11,2016
0 people found
this helpful
First time using Mann & Co and was very impressed with the number of potential good tenants they provided in a very short time of being on the market with them. Very good communication between the staff and myself....
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Comment on agent fees
Very competitive fees
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“I have recently sold my property through the Bairstow Eves ......”

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Aug 08,2016
Minithumbup
Jason
By: 'Joshua'
Aug 08,2016
0 people found
this helpful
I have recently sold my property through the Bairstow Eves office in Strood and I can honestly say that I was blown away by the service that I received. Jason looked after me as if I was he only client and consistently went the extra ...
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Comment on agent fees
Firm believer in you get what you pay for.......worth every penny.
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“....and I thought it was just me...clearly not. This ......”

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Aug 05,2016
Minithumbdown
By: 'Robin'
Aug 05,2016
2 people found
this helpful
....and I thought it was just me...clearly not. This man lies to try and save his own bacon. His and the attitude of his branch team border on threatening and abusive. He lied about what the issue was blaming it on their solicitors....low ...
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Comment on agent fees
Not applicable....I would never use them
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“Tony is clearly a very experienced agent and we were ......”

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Aug 01,2016
Minithumbup
By: 'MConstant'
Aug 01,2016
1 people found
this helpful
Tony is clearly a very experienced agent and we were very happy with his service. I think this experience stands head and shoulders above other agents we have encountered during this process and I suspect that if we had a different agent during this process, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 08/06/2015 by allAgents

Awards won by Bairstow Eves

Regional Awards won by Bairstow Eves

Individual Branch Awards

Surrey, CR0

London, SW11

Lincoln, LN2



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