Avrasons Ltd
4.8/5, 160 reviews
95% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction
Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of ... show more Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of the National Association of Estate Agents and Royal Institution of Chartered Surveyors. We are also members of The National Approved Letting Scheme, The Property Ombudsman and the Financial Conduct Authority for non-investment insurance products.At Avrasons we provide a personal and tailor made service built on trust, professionalism and an excellent reputation. Whatever your property requirements, you can be assured of a high standard of service and dedication.
Avrasons Ltd - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £360 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 2 136 3 0 0 0 0 6 3
Areas covered
  • SW9
  • Kennington
  • SW4
  • Oval
  • SE11
  • Kennington Oval
  • sw2
  • Stockwell
  • se5
  • Elephant and Castle
  • SE17
  • Peckham
  • SE15
  • Camberwell
  • SW8
  • Brixton
  • SE1
  • Clapham
  • SE11
  • Walworth
Address

16 Brixton Road
Oval,London
Greater London
SW9 6BU
02075824011

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS ARMA NALS UKALA TPOS Lettings TPOS NLA SAL DPS TDS Move With Us National Homes Network
Latest Properties

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Images & Videos

“Excellent service from Richard- always going above and beyond! Would ......”

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Aug 30,2016
Minithumbup
Richard Jennings
Richard Jennings
By: 'OO'
Aug 30,2016
0 people found
this helpful
Excellent service from Richard- always going above and beyond! Would definitely recommend Avrasons to anyone looking to rent in the area!...
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“This was our second experience renting a property in London ......”

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Aug 25,2016
Minithumbup
Richard Jennings
By: 'Sanjay'
Aug 25,2016
0 people found
this helpful
This was our second experience renting a property in London - we are a student couple who wanted a place of our own for the next few years, and from the get go Richard and the whole Avrasons team have been fantastic, which was the ...
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Comment on agent fees
Fees are low as they do in house referencing - this is great as it saves time and money!
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“Thanks to a Very proactive and efficient assistance my search ......”

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Jul 19,2016
Minithumbup
Justyna
By: 'Claire'
Jul 19,2016
0 people found
this helpful
Thanks to a Very proactive and efficient assistance my search of a new home has been easy and promising. I have visited only places which matched my criteria and I could move in in three weeks. Very professional. Many thanks...
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Comment on agent fees
Ressonable
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“Justyna offered a great service. She was always ready to ......”

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Jul 08,2016
Minithumbup
Justyna
By: 'Mafer'
Jul 08,2016
0 people found
this helpful
Justyna offered a great service. She was always ready to answers our questions and was very helpful through the whole letting process. Thanks Justyna!...
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Comment on agent fees
Agent fees where actually ok. Not too bad compared to other agencies.
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“Justyna made the whole process very easy. She explained to ......”

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Jul 08,2016
Minithumbup
Justyna
By: 'Neighbour'
Jul 08,2016
0 people found
this helpful
Justyna made the whole process very easy. She explained to me the steps to apply to the flat and she handled everything efficiently and professionally. I was very lucky to find such a helpful estate agent....
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“Justyna is an excellent agent and from the start of ......”

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Jul 08,2016
Minithumbup
Justyna
By: 'Manuel'
Jul 08,2016
0 people found
this helpful
Justyna is an excellent agent and from the start of the process to our signing of the lease was always available to assist with any questions. Justyna is a very professional agent and helped make the process of finding a new flat very seamless. I ...
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Comment on agent fees
Good.
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“Justyna was so helpful finding us our house, she made ......”

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Jun 21,2016
Minithumbup
Justyna
By: 'Harry'
Jun 21,2016
0 people found
this helpful
Justyna was so helpful finding us our house, she made the process stress free, efficient and friendly. I would recommend her and Avrasons to anybody....
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Comment on agent fees
Good
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“*I'm compelled to write a review of my encounter with ......”

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Jun 21,2016
Minithumbdown
By: 'RJASEA'
Jun 21,2016
3 people found
this helpful
* I'm compelled to write a review of my encounter with Avrasons (Kennington Branch), R*J* to warn others of his unprofessional, incompetent and lazy sloppy work. He has all the hallmarks of a slippery property agent and landlords should think twice when dealing with this ...
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Was this helpful? Yes
By: Richard Jennings
Jun 27, 2016
View all comments (1)
Dear Ms Cheng. Thank you for taking the time to write this review, However please let me point out the following: All of the extra services and recommendations were given to you as recommendations and at no point have Avrasons charged any commission of any sort, although i have always offered to assist with any queries, taxation issues, plumbing issues, and you were not even a Managed Landlord, as mentioned on many occasions the works that were carried out, especially the carpet, was owing t ...

“From the very start Justyna made what is often a ......”

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Jun 21,2016
Minithumbup
Justyna
By: 'Matthew'
Jun 21,2016
0 people found
this helpful
From the very start Justyna made what is often a painful drawn out experience as pleasant as possible. She was professional, courteous and quick to respond to any queries we had. Justyna only showed us properties that met our requirements (as opposed to other agents ...
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Comment on agent fees
Fees were lower than expected.
Was this helpful? Yes

“Justnya was easy to deal with and was at all ......”

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Jun 21,2016
Minithumbup
Justyna
By: 'Sharon'
Jun 21,2016
0 people found
this helpful
Justnya was easy to deal with and was at all times professional and prompt to respond. She engaged with the landlord quickly, which enabled our application to be accepted within just one day and for us to move in to our property in less than ...
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“Justyna was the best agent I've dealt with since renting ......”

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Jun 20,2016
Minithumbup
Justyna
By: 'Carlymariespratt'
Jun 20,2016
0 people found
this helpful
Justyna was the best agent I've dealt with since renting in London, she made the whole process easy and stress free. She is professional whilst reaming friendly and approachable. I couldn't recommend her enough and appreciate all her help....
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Comment on agent fees
Never been happy paying agency fees but Avrasons were so easy and efficient that it was worth it.
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“Justyna and Marcia have been extremely diligent and helpful when ......”

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Jun 20,2016
Minithumbup
Justyna
Marcia
By: 'Michael'
Jun 20,2016
0 people found
this helpful
Justyna and Marcia have been extremely diligent and helpful when dealing with our transition in to our new property. I would highly recommend either of them going forward....
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Comment on agent fees
Good rates based on market.
Was this helpful? Yes

“Justyna is an excellent agent, who was very helpful when ......”

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Jun 20,2016
Minithumbup
Justyna
By: 'Manuel'
Jun 20,2016
0 people found
this helpful
Justyna is an excellent agent, who was very helpful when we were looking for a flat to rent. Justyna is very professional, and always ready to help with any questions. I would highly recommend her....
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Comment on agent fees
Agents fees are good.
Was this helpful? Yes

“Rented a flat through Avrasons for last 5 years and cannot ......”

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Jun 02,2016
Minithumbup
By: 'Kartika'
Jun 02,2016
0 people found
this helpful
Rented a flat through Avrasons for last 5 years and cannot fault them. We moved into a clean, well maintained and nicely furnished flat and left it that way as they were always quick to deal with any repairs and maintenance issues. Most helpful and friendly ...
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“Hi,I thought Justyna and Richard were very helpful and ......”

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Mar 10,2016
Minithumbup
Justyna
Richard Jennings
By: 'Kate'
Mar 10,2016
0 people found
this helpful
Hi, I thought Justyna and Richard were very helpful and answered all of our questions. They helped us and gave us honest information regardsing how much to offer in the initial stages...
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“Justyna is great, very helpful and understanding. She is very ......”

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Mar 09,2016
Minithumbup
Justyna
Richard Jennings
By: 'Albdx'
Mar 09,2016
0 people found
this helpful
Justyna is great, very helpful and understanding. She is very caring and always available to help. She and her colleagues, made our house moving go smoothly, providing every necessary detail. The flat had been fully cleaned and all changes we required were made before we ...
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“I've been a client of this firm for almost a ......”

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Mar 07,2016
Minithumbup
Richard Jennings
By: 'JC'
Mar 07,2016
0 people found
this helpful
I've been a client of this firm for almost a decade and am very happy with their service. Faizal and Richard are a pleasure to deal with. My property is well looked after and tenants have all been suitable. Repairs are carried out promptly and ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful, always replies quickly to emails. Found us a ......”

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Mar 07,2016
Minithumbup
Justyna
By: 'Tienne'
Mar 07,2016
0 people found
this helpful
Very helpful, always replies quickly to emails. Found us a great house! Made the process straight forward on our tight time frame....
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Comment on agent fees
Quite expensive but on par with other agents
Was this helpful? Yes

“Justyna is a great and did a fantastic job in ......”

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Mar 07,2016
Minithumbup
Justyna
By: 'Melissa'
Mar 07,2016
0 people found
this helpful
Justyna is a great and did a fantastic job in getting us our 2 bed flat. She was very responsive always happy to help and made the process as smooth as possible. I would recommend her and Avarsons to anyone....
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Comment on agent fees
standard
Was this helpful? Yes

“Justyna was absolutely excellent, and made the process of helping ......”

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Feb 29,2016
Minithumbup
Justyna
By: 'Kirsty'
Feb 29,2016
1 people found
this helpful
Justyna was absolutely excellent, and made the process of helping us to secure our first flat together in London much easier! We had been living in a shared house, and were dreading the competitive rush to secure our own place, but Justyna went above and ...
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Comment on agent fees
Standard fees.
Was this helpful? Yes

“Justyna helped me search for a home that would suit ......”

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Nov 18,2015
Minithumbup
Justyna
George
By: 'Alessandro'
Nov 18,2015
1 people found
this helpful
Justyna helped me search for a home that would suit my price range in a very limited amount of time! She was always very patient and accommodating. Not once did I feel like I wasn't her highest priority. Communication was easy with her through emails, ...
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Was this helpful? Yes

“Justyna was an excellent agent. She led us through the ......”

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Nov 02,2015
Minithumbup
Justyna
By: 'Jack'
Nov 02,2015
1 people found
this helpful
Justyna was an excellent agent. She led us through the letting process in a friendly manner whilst taking due consideration of our wishes and managing our expectations and negotiations. I would recommend her to fellow tenants....
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“Justyna has been very helpful with the moving process. From ......”

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Nov 01,2015
Minithumbup
Justyna
By: 'Tess'
Nov 01,2015
0 people found
this helpful
Justyna has been very helpful with the moving process. From evaluating my application to making sure everything was perfectly arranged for my moving date. Whenever I had any property requests she would be on top of it speaking to the contractor making sure my stay ...
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“Justyna was a very diligent and affable lettings agent.She ......”

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Oct 29,2015
Minithumbup
Justyna
By: 'Ben'
Oct 29,2015
0 people found
this helpful
Justyna was a very diligent and affable lettings agent. She responded to all our correspondences very quickly and was easily contactable by phone too. She gave us honest advice regarding the properties we viewed (we viewed 4 with her) and was very aware of our preferences. ...
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Comment on agent fees
Very reasonable, good value monthly rent based on the properties in the area. Admin fees and the like were market standard.
Was this helpful? Yes

“Richard was very helpful and knowledgeable about the rental market. ......”

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Oct 23,2015
Minithumbup
Richard Jennings
By: 'susan'
Oct 23,2015
0 people found
this helpful
Richard was very helpful and knowledgeable about the rental market. He secured me tenants quickly and at a good and reasonable rent. He provided me with all the necessary paperwork without delay and generously helped me beyond his brief of finding tenants with many issues. ...
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Comment on agent fees
The fees are relatively reasonable given those charged by the other numerous agents in the area and this aside of Richard's approach greatly influenced my choice of Avrasons as agents
Was this helpful? Yes

“Justyna was so helpful in finding us our perfect flat. ......”

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Oct 23,2015
Minithumbup
Justyna
By: 'Lizzie'
Oct 23,2015
0 people found
this helpful
Justyna was so helpful in finding us our perfect flat. She showed us round the property and kindly recommended us to the landlady. We're so happy with our flat and wouldn't hesitate to recommend Avrasons to anyone....
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Was this helpful? Yes

“Justyna has been very attentive and efficient in dealing with ......”

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Oct 23,2015
Minithumbup
Justyna
By: 'JA'
Oct 23,2015
1 people found
this helpful
Justyna has been very attentive and efficient in dealing with our requests as tenants. She is professional and approachable in her communication and has become a secondary contact, after the Property Manager, for any queries we have had; a role that she is not necessarily ...
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“All was dealt with brilliantly and efficiently. No issues at ......”

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Oct 21,2015
Minithumbup
Justyna
By: 'Charlie'
Oct 21,2015
0 people found
this helpful
All was dealt with brilliantly and efficiently. No issues at all. Everything was explained very clearly with nothing hidden. Would always recommend Avrasons to others....
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“Justyna and Avrasons have been extremely helpful all the way ......”

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Oct 21,2015
Minithumbup
Justyna
By: 'SW'
Oct 21,2015
0 people found
this helpful
Justyna and Avrasons have been extremely helpful all the way through the letting process. Communication has been swift and she and the team have worked very hard to action all of our requests....
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Was this helpful? Yes

“Avrasons were very accommodating in ensuring all our needs were ......”

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Oct 21,2015
Minithumbup
Justyna
By: 'Joshua,'
Oct 21,2015
0 people found
this helpful
Avrasons were very accommodating in ensuring all our needs were met throughout the letting process. Justyna has been very communicative, professional and helpful dealing with any issues we've encountered. Would highly recommend contacting Justyna if you're looking to move....
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Staff picture Justyna
(81)
Staff picture Richard Jennings
(59)
Staff picture Mat
(16)
Staff picture Marcia
(11)
Staff picture George
(7)
No image available Ian
(5)
No image available Hollie
(4)

Landlord Fees

12%inc VAT - Let Only (Contact us for current promotional rates)
15%inc VAT - Rent Collection (Contact us for current promotional rates)
17.4%inc VAT - Fully Managed (Contact us for current promotional rates)
Deposit Registration Fee - £30 inc VAT
PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance (this is in addition to the costs of the item itself) if not provided on instruction or undertaken by the landlord:

• Energy Performance Certificate (EPC) £__102__ (inc. VAT)
per tenancy
• Gas Safety Certificate (GSR) £_75__ (inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR) Dependant on property size
• Portable Appliance Testing (PAT) £___ (inc. VAT) Dependant on property size/amount of appliances to be tested
• Legionella Risk Assessment (Dependant on property size)
• Installing Smoke alarms and Carbon Monoxide £_35__ (inc. VAT) per alarm, per tenancy
• Testing Smoke alarms and Carbon Monoxide detectors on the first day of the tenancy - included in cost of inventory report and check in.
• Handling local authority licensing application £250 (inc. VAT) per tenancy
• Visual check in compliance with the Homes Act 2018
on the first day of the tenancy - included in inventory and check in cost.
DURING TENANCY FEES

Additional Property Visits: £_25__ (inc. VAT) per hour, per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.

Renewal Fees: £_250__ (inc. VAT) per tenancy. Plus % fee as per agreed terms of business.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

Rent Review Fees: Included in renewal fee.
Review rent in accordance with current prevailing market conditions and advise the landlord, negotiate with the
tenant(s), direct tenant(s) to make payment change as appropriate, update the tenancy agreement and serve a Section 13 Notice if the tenancy is on a periodic basis.

Right-to-Rent Follow-Up Check: Included in renewal fee.
Undertaking a repeat check in person on a time-limited visa in accordance with the Immigration Acts 2014 and 2016. Notifying the Home Office should an illegal overstayer be identified. This does not apply to a Tenant-Find service.

Landlord Withdrawal Fees (during tenancy): £__250_ (inc. VAT) per tenancy. To cover the costs associated with advising the tenant on the change and the position of the security deposit, transferring the security deposit to the landlord or new agent, notifying all utility providers and local authority (where necessary) and returning all relevant documents held by
the agent to the landlord. This does not apply to a
Tenant-Find service.

FINANCIAL CHARGES

Interest on Unpaid Commission: _8__% above the Bank of England Base Rate from Due Date until paid.

Contractor Commission: __0_% of contractors invoice (inc. VAT). To cover the costs associated with arranging and facilitating the visit of a vetted professional tradesperson.

Submission of Non-Resident Landlords receipts to HMRC
£__25_ (inc. VAT) quarterly. To remit and balance the financial Return to HMRC on both a quarterly and annual basis.

Additional HMRC Reporting Fees: £_25__ (inc. VAT) per request.
Responding to any specific queries relating to either the quarterly or annual Return from either the landlord or HMRC.

Fees for providing an Annual Income and Expenditure Schedule: £__0_ (inc. VAT) annually.

Same-Day Payment Fees: £__5_ (inc. VAT) per payment.
Should the landlord request a payment faster than the agreed timescales within their existing Terms of Business, this covers the costs of providing a same-day payment service.

Tenant Fees

Holding Deposit (per tenancy) One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five week’s rent.This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year) Six week’s rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent - Interest at 0.75% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Variation of Contract (Tenant’s Request) - £50 (inc VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request) - £50 (inc. VAT) per replacement tenant. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request) - Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last updated at 22/04/2021, 4:04 PM by richard jennings
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Avrasons complaints procedure
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so if you know which Department is responsible for the service you are concerned about, or the name or title of the appropriate member of staff, please make your complaint directly. The switchboard will help you find the right person.
If you do not have this information, please contact a Director of Avrasons. They will either direct you to the right person or take a note of your complaint and pass it to him or her. This will usually be done within 24 hours.
Formal complaint
If you are not happy with the response to your complaint please ask that your complaint is sent to a Director of Avrasons, who will reply within 20 days or write to let you know why this cannot be done and agree a new deadline with you.
Independent review
If you are not satisfied with the response from a Director of Avrasons, you have the right to take your complaint to the Parliamentary Commissioner of Administration (the Ombudsman).
If you are unable to resolve your complaint, as we are a member of the NAEA, register your complaint with the Association by writing to: The Compliance Officer The National Association of Estate Agents Arbon House 6 Tournament Court Edgehill Drive Warwick CV34 6LG Telephone: 01926 496800 Facsimile: 01926 417788 Email: [email protected]
2
Investigations follow a series of procedures detailed in the Association's Disciplinary Procedure Regulations.
Investigations
? Members of the Association are required to comply with Rules of Conduct and Code of Practice for Residential Estate Agency
? Complaints will be investigated in accordance with the Association's Disciplinary Procedure Regulations
The Association will look into all complaints providing there is no alternative remedy available
? Complaints regarding monies outstanding, compensation, bonds and rent should be referred to the Small Claims Court
? Complaints involving allegations of a breach of The Estate Agents Act 1979 or the Property Misdescriptions Act 1991, complainants are advised to contact their local Trading Standards Department
? Complaints involving claims for financial redress may be considered by the Ombudsman for Estate Agents, (see below)
Where legal proceedings have been instigated by either party, the Association will not commence their own investigations until the action has been concluded
? The Association does not have the authority over its members to order compensation to be paid to a complainant nor are we able to become directly involved in a complaint
? The Association is unable to investigate complaints about a member's conduct that has occurred more than two years prior to receipt of the complaint
Disciplinary Powers
? The Association has the authority to discipline members should they be found to be in breach of the Rules of Conduct or Code of Practice
? Penalties are; caution, formal warning or they could be summoned to a Disciplinary Tribunal (if found to be in breach of the Rules of Conduct, the member could be fined for each breach of the rules, suspended or expelled from membership)
3
The Property Ombudsman
As of 3 April 2006 the NAEA made it a mandatory requirement for all Principals, Partners and Directors to have their company within a scheme that offers independent redress for complainants. For most NAEA members this means that they are also required to join The Property Ombudsman. This requirement currently relates only to
Residential Sales and Residential Lettings agents.
If you have not been able to resolve your complaint through the agents own internal complaints procedure you will be able to ask the The Property Ombudsman to consider your complaint.
Please contact: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 335458 Facsimile: 01722 332296 www.tpos.co.uk
Last updated at 11:03 AM 19/07/2017 by richard jennings

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