Avrasons Ltd
4.8/5, 160 reviews
95% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction
Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of ... show more Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of the National Association of Estate Agents and Royal Institution of Chartered Surveyors. We are also members of The National Approved Letting Scheme, The Property Ombudsman and the Financial Conduct Authority for non-investment insurance products.At Avrasons we provide a personal and tailor made service built on trust, professionalism and an excellent reputation. Whatever your property requirements, you can be assured of a high standard of service and dedication.
Avrasons Ltd - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £360 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 2 136 3 0 0 0 0 6 3
Areas covered
  • SW9
  • Kennington
  • SW4
  • Oval
  • SE11
  • Kennington Oval
  • sw2
  • Stockwell
  • se5
  • Elephant and Castle
  • SE17
  • Peckham
  • SE15
  • Camberwell
  • SW8
  • Brixton
  • SE1
  • Clapham
  • SE11
  • Walworth
Address

16 Brixton Road
Oval,London
Greater London
SW9 6BU
02075824011

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS ARMA NALS UKALA TPOS Lettings TPOS NLA SAL DPS TDS Move With Us National Homes Network
Latest Properties

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Images & Videos

“Amazing service...”

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Mar 25,2019
Minithumbup
By: 'Kiera'
Mar 25,2019
0 people found
this helpful
Kelly is an exceptional property manager who is understanding and pro-active in finding a solution for each problem and question she faces. It has been an effortless process settling into our new home, thanks to the attentiveness and speed in which the property managers at ...
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Comment on agent fees
The fees are most definitely worth every penny and are reasonable for the service provided.
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“Renting in Oval...”

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Mar 20,2019
Minithumbup
Richard Jennings
By: 'Devon'
Mar 20,2019
0 people found
this helpful
We had a brilliant experience from Richard who helped us move in to the property within two weeks of viewing the property. He also helped us negotiate terms with the Landlady and back us all the way. Fast paperwork and emails too. Great stuff....
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Good
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“Could not recommend these agents more...”

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Mar 20,2019
Minithumbup
Hollie
By: 'Michaela'
Mar 20,2019
0 people found
this helpful
Our experience with Avrasons has been nothing short of exceptional from the beginning. From looking around our property to signing all contracts and forms, to checking in went as smoothly as possible. Since moving in, we've had a few teething problems and I cannot express ...
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Comment on agent fees
I believe the Agent Fees are fair in relation to the rest of the market
Was this helpful? Yes

“Friendly and Excellent Service!...”

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Jan 03,2019
Minithumbup
Richard Jennings
Marcia
By: 'James'
Jan 03,2019
0 people found
this helpful
As a first time landlord I found Richard, Justyna and Marcia all extremely friendly and accommodating. They were all very helpful in putting my mind at ease with the different steps of the process and I received very quick responses to my many questions throughout ...
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Comment on agent fees
The fees charged to have my property fully managed were very reasonable compared to the rates of other agents in the area.
Was this helpful? Yes

“Lovely people...”

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Nov 15,2018
Minithumbup
Marcia
By: 'Florence'
Nov 15,2018
0 people found
this helpful
We were with Avrason as tenants for over 2 years, throughout that time Marcia was always extremely helpful and quick to respond to our questions. I would always recommend Avrasons...
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“Great Servicing...”

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Nov 02,2018
Minithumbup
Justyna
Marcia
By: 'Olivia'
Nov 02,2018
0 people found
this helpful
I used Avrasons for 2 years and the service was exceptional. Any issues with the flat they would sort the same day, if not the day after. Response was fast. Always there to help. Only comment was that the flat was far too expensive for what ...
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Comment on agent fees
Agents fees standard. Rent was too high for quality of property.
Was this helpful? Yes

“Fantastic agent!...”

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Oct 30,2018
Minithumbup
Richard Jennings
Justyna
By: 'Laurag'
Oct 30,2018
0 people found
this helpful
By far the best lettings experience I've had since moving to London and renting over several agents. Fees are low, maintenance issues are picked up and resolved within 24 hours and they actually want you to stay a tenant by giving fair increases....
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“Excellent Service...”

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Oct 09,2018
Minithumbup
Mat
Richard Jennings
By: 'MB'
Oct 09,2018
0 people found
this helpful
I contacted Avrasons about a rental apartment to cover a temporary project contract I had in the City. Richard was extremely helpful and the rental arrangements / move in process could not have been easier. Mat was my property Manager and he and office colleagues have ...
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Comment on agent fees
Good
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“Lost £300 - Don't Use...”

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Sep 25,2018
Minithumbdown
Justyna
Richard Jennings
By: 'Russell'
Sep 25,2018
1 people found
this helpful
I applied for a tenancy with Avrasons in September 2018. Avrasons were not clear from the beginning of the tenancy application process what their requirements for a guarantor were. I stated on my initial application 'Term of Employment: December 2018'. Justyna said she took that to ...
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Was this helpful? Yes
By: Russell Grinham
Sep 25, 2018
View all comments (2)
You're incorrect. I am full-time employed by Crossrail Ltd. A contractor is someone employed by a separate company working for Crossrail. I am on a fixed term contract as was stated on the application form and confirmed by HR. I was fully transparent from the very beginning. The two and half weeks includes the time it took for the initial application, offer confirmation and your referencing checks (~1 week). Al of which we processed immediately. Only after the referencing checks were co ...

“Great all round....”

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Jul 19,2018
Minithumbup
Mat
By: 'Matthew'
Jul 19,2018
0 people found
this helpful
We've all really enjoyed our tenancy in our property managed by Avrasons. The moving in process was quick and efficient and the same is true of our move out. Their fees are reasonable and on the cheaper side of a lot of London estate agents. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Managing Agents and Letting Agents...”

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May 14,2018
Minithumbup
Mat
Justyna
By: 'Clare'
May 14,2018
0 people found
this helpful
Avrasons helped me find a lovely property, which they then managed to a high standard, with fair fees and friendly staff. I wouldn't hesitate to recommend them to anyone....
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Comment on agent fees
The fees are reasonable, and what I would expect to pay.
Was this helpful? Yes

“Very good service...”

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May 07,2018
Minithumbup
Mat
By: 'previous'
May 07,2018
0 people found
this helpful
We had a really good experience during the duration of our contract. Matt and the agency have been helpful and honest....
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Comment on agent fees
Good
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“I highly recommend this agency! Richard, Justyna and Marcia are ......”

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Mar 10,2018
Minithumbup
Richard Jennings
Justyna
By: 'Moussa'
Mar 10,2018
0 people found
this helpful
I highly recommend this agency! Richard, Justyna and Marcia are very professional and have a can-do attitude which is highly appreciated when you deal with housing issues!...
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“If you have a property to let in this location ......”

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Mar 08,2018
Minithumbup
Richard Jennings
Marcia
By: 'Karen'
Mar 08,2018
0 people found
this helpful
If you have a property to let in this location use this company . They are highly professional,efficient and provide an excellent personal service...
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Comment on agent fees
Reasonable
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“I was extremely pleased with the service I received from ......”

Share on :
Feb 26,2018
Minithumbup
Hollie
By: 'Dan'
Feb 26,2018
0 people found
this helpful
I was extremely pleased with the service I received from Avrasons during my time renting a property with them. In particular the handling of a change of tenancy by myself to a new housemate was extremely well managed by Hollie and she managed to turn ...
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Comment on agent fees
Good
Was this helpful? Yes

“Throughout our tenancy Mat and Richard were extremely helpful and ......”

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Feb 22,2018
Minithumbup
Richard Jennings
Mat
By: 'Alex'
Feb 22,2018
0 people found
this helpful
Throughout our tenancy Mat and Richard were extremely helpful and friendly - any issues we had were always resolved quickly and efficiently. We would wholeheartedly recommend Avrasons based on the excellent service we received, both when looking for a property and as a tenant. Thank ...
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“Justyna was extremely efficient and helpful during the process of ......”

Share on :
Feb 17,2018
Minithumbup
Justyna
By: 'Josh'
Feb 17,2018
0 people found
this helpful
Justyna was extremely efficient and helpful during the process of our move. She is really friendly and reassuring which made moving feel far less stressful than it normally is. We really wanted the property and Justyna made it all possible for us. We couldn't be ...
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Comment on agent fees
Renting in London, you normally psych yourself to accepting that agency fees are high before you find out what they'll be. Avrasons agency fees were a pleasant surprise - much lower than i've experienced in the past.
Was this helpful? Yes

“Justyna has been professional, kind and helpful throughout all the ......”

Share on :
Feb 13,2018
Minithumbup
Justyna
By: 'Giada'
Feb 13,2018
0 people found
this helpful
Justyna has been professional, kind and helpful throughout all the lettings process. Her supportive attitude towards the client has made this usual stressful moment easy to handle....
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Was this helpful? Yes

“Justyna was able to understand our needs and fulfil our ......”

Share on :
Feb 08,2018
Minithumbup
Justyna
By: 'Ruben'
Feb 08,2018
0 people found
this helpful
Justyna was able to understand our needs and fulfil our expectations. She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude. All in all I ...
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Was this helpful? Yes

“It's been a great pleasure to have such a nice, ......”

Share on :
Feb 08,2018
Minithumbup
Justyna
By: 'Nicolas'
Feb 08,2018
0 people found
this helpful
It's been a great pleasure to have such a nice, efficient and kind agent like Justyna. She knew exactly what we were looking for and was very aware of our needs by providing right and quick answers. We are very happy with her management and ...
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Comment on agent fees
Really affordable fees.
Was this helpful? Yes

“Justyna was polite and friendly, very helpful from start to ......”

Share on :
Feb 08,2018
Minithumbup
Justyna
By: '5el85'
Feb 08,2018
0 people found
this helpful
Justyna was polite and friendly, very helpful from start to finish and a joy to have help us find our new property. She was very responsive to questions and reliable. I wouldn't hesitate to recommend her for assistance with a stress-free move....
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Comment on agent fees
The lower the fees the better of course!
Was this helpful? Yes

“Justyna was very helpful throughout the process. She was not ......”

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Feb 06,2018
Minithumbup
Justyna
By: 'Linda'
Feb 06,2018
0 people found
this helpful
Justyna was very helpful throughout the process. She was not only friendly but also professional, promptly answering emails and questions, which helped to speed up the process as I was urgently looking for a place. I would recommend her to my friends....
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“Justyna was excellent to deal with; couldn't have been more ......”

Share on :
Jan 30,2018
Minithumbup
Justyna
Richard Jennings
By: 'Ffion'
Jan 30,2018
0 people found
this helpful
Justyna was excellent to deal with; couldn't have been more helpful and managed the whole process quickly and efficiently. She followed up all questions quickly and I always felt she was fully in control of the process. Also she was very personable and friendly - ...
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Comment on agent fees
As with all fees I found these to be high, although competitive compared to other brands.
Was this helpful? Yes

“We have had a really positive experience when renting through ......”

Share on :
Jan 30,2018
Minithumbup
Justyna
By: 'Taja&Mitja'
Jan 30,2018
0 people found
this helpful
We have had a really positive experience when renting through Avrasons; they are professional, reliable and respond very quickly to all our queries. Justyna has been extremely kind and supportive throughout the letting process. We had not expected the letting process to be so smooth ...
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Comment on agent fees
Good
Was this helpful? Yes

“The agents at Avrasons Ltd were extremely helpful and forthcoming ......”

Share on :
Jan 30,2018
Minithumbup
Justyna
Richard Jennings
By: 'Joe'
Jan 30,2018
0 people found
this helpful
The agents at Avrasons Ltd were extremely helpful and forthcoming with information when completing our move, couldn't have asked for anymore....
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Comment on agent fees
Agent fees are expected so neither good or bad.
Was this helpful? Yes

“Perfect, clear, and effective communication during the whole renting process. ......”

Share on :
Jan 30,2018
Minithumbup
Justyna
By: 'Alfonso'
Jan 30,2018
0 people found
this helpful
Perfect, clear, and effective communication during the whole renting process. Always willing to help and clarify potential doubts. Very good rental agent....
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“It has been a pleasure renting a property with Avrasons ......”

Share on :
Nov 14,2017
Minithumbup
Justyna
By: 'Roz'
Nov 14,2017
0 people found
this helpful
It has been a pleasure renting a property with Avrasons Ltd. Justyna has been amazing and has communicated with us quickly with all the information throughout the whole process, answering any queries we had. This has been the smoothest and easiest journey from start to ...
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Comment on agent fees
Compared to other agencies and for the services, the fees are very reasonable.
Was this helpful? Yes

“Has been incredibly kind, helpful and on-the ball throughout the ......”

Share on :
Nov 06,2017
Minithumbup
Justyna
By: 'Fionntan'
Nov 06,2017
0 people found
this helpful
Has been incredibly kind, helpful and on-the ball throughout the entire process. She quickly created a rapport and was always available to talk to!...
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Comment on agent fees
good
Was this helpful? Yes

“Justyna has supported me to find the most suitable flat ......”

Share on :
Nov 06,2017
Minithumbup
Justyna
By: 'Idil'
Nov 06,2017
0 people found
this helpful
Justyna has supported me to find the most suitable flat for me and after I have agreed to get the flat I am living in now. She was very kind and transparent through out the process. We followed up the flat requirements and informed me ...
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“So lovely and always so quick at replying and resolving ......”

Share on :
Oct 16,2017
Minithumbup
Justyna
Mat
By: 'AB'
Oct 16,2017
0 people found
this helpful
So lovely and always so quick at replying and resolving issues. They made the experience so much easier and are the best agents I have dealt with in London (and I have dealt with a lot)...
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Staff picture Justyna
(81)
Staff picture Richard Jennings
(59)
Staff picture Mat
(16)
Staff picture Marcia
(11)
Staff picture George
(7)
No image available Ian
(5)
No image available Hollie
(4)

Landlord Fees

12%inc VAT - Let Only (Contact us for current promotional rates)
15%inc VAT - Rent Collection (Contact us for current promotional rates)
17.4%inc VAT - Fully Managed (Contact us for current promotional rates)
Deposit Registration Fee - £30 inc VAT
PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance (this is in addition to the costs of the item itself) if not provided on instruction or undertaken by the landlord:

• Energy Performance Certificate (EPC) £__102__ (inc. VAT)
per tenancy
• Gas Safety Certificate (GSR) £_75__ (inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR) Dependant on property size
• Portable Appliance Testing (PAT) £___ (inc. VAT) Dependant on property size/amount of appliances to be tested
• Legionella Risk Assessment (Dependant on property size)
• Installing Smoke alarms and Carbon Monoxide £_35__ (inc. VAT) per alarm, per tenancy
• Testing Smoke alarms and Carbon Monoxide detectors on the first day of the tenancy - included in cost of inventory report and check in.
• Handling local authority licensing application £250 (inc. VAT) per tenancy
• Visual check in compliance with the Homes Act 2018
on the first day of the tenancy - included in inventory and check in cost.
DURING TENANCY FEES

Additional Property Visits: £_25__ (inc. VAT) per hour, per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.

Renewal Fees: £_250__ (inc. VAT) per tenancy. Plus % fee as per agreed terms of business.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

Rent Review Fees: Included in renewal fee.
Review rent in accordance with current prevailing market conditions and advise the landlord, negotiate with the
tenant(s), direct tenant(s) to make payment change as appropriate, update the tenancy agreement and serve a Section 13 Notice if the tenancy is on a periodic basis.

Right-to-Rent Follow-Up Check: Included in renewal fee.
Undertaking a repeat check in person on a time-limited visa in accordance with the Immigration Acts 2014 and 2016. Notifying the Home Office should an illegal overstayer be identified. This does not apply to a Tenant-Find service.

Landlord Withdrawal Fees (during tenancy): £__250_ (inc. VAT) per tenancy. To cover the costs associated with advising the tenant on the change and the position of the security deposit, transferring the security deposit to the landlord or new agent, notifying all utility providers and local authority (where necessary) and returning all relevant documents held by
the agent to the landlord. This does not apply to a
Tenant-Find service.

FINANCIAL CHARGES

Interest on Unpaid Commission: _8__% above the Bank of England Base Rate from Due Date until paid.

Contractor Commission: __0_% of contractors invoice (inc. VAT). To cover the costs associated with arranging and facilitating the visit of a vetted professional tradesperson.

Submission of Non-Resident Landlords receipts to HMRC
£__25_ (inc. VAT) quarterly. To remit and balance the financial Return to HMRC on both a quarterly and annual basis.

Additional HMRC Reporting Fees: £_25__ (inc. VAT) per request.
Responding to any specific queries relating to either the quarterly or annual Return from either the landlord or HMRC.

Fees for providing an Annual Income and Expenditure Schedule: £__0_ (inc. VAT) annually.

Same-Day Payment Fees: £__5_ (inc. VAT) per payment.
Should the landlord request a payment faster than the agreed timescales within their existing Terms of Business, this covers the costs of providing a same-day payment service.

Tenant Fees

Holding Deposit (per tenancy) One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five week’s rent.This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year) Six week’s rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent - Interest at 0.75% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Variation of Contract (Tenant’s Request) - £50 (inc VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request) - £50 (inc. VAT) per replacement tenant. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request) - Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last updated at 22/04/2021, 4:04 PM by richard jennings
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Avrasons complaints procedure
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so if you know which Department is responsible for the service you are concerned about, or the name or title of the appropriate member of staff, please make your complaint directly. The switchboard will help you find the right person.
If you do not have this information, please contact a Director of Avrasons. They will either direct you to the right person or take a note of your complaint and pass it to him or her. This will usually be done within 24 hours.
Formal complaint
If you are not happy with the response to your complaint please ask that your complaint is sent to a Director of Avrasons, who will reply within 20 days or write to let you know why this cannot be done and agree a new deadline with you.
Independent review
If you are not satisfied with the response from a Director of Avrasons, you have the right to take your complaint to the Parliamentary Commissioner of Administration (the Ombudsman).
If you are unable to resolve your complaint, as we are a member of the NAEA, register your complaint with the Association by writing to: The Compliance Officer The National Association of Estate Agents Arbon House 6 Tournament Court Edgehill Drive Warwick CV34 6LG Telephone: 01926 496800 Facsimile: 01926 417788 Email: [email protected]
2
Investigations follow a series of procedures detailed in the Association's Disciplinary Procedure Regulations.
Investigations
? Members of the Association are required to comply with Rules of Conduct and Code of Practice for Residential Estate Agency
? Complaints will be investigated in accordance with the Association's Disciplinary Procedure Regulations
The Association will look into all complaints providing there is no alternative remedy available
? Complaints regarding monies outstanding, compensation, bonds and rent should be referred to the Small Claims Court
? Complaints involving allegations of a breach of The Estate Agents Act 1979 or the Property Misdescriptions Act 1991, complainants are advised to contact their local Trading Standards Department
? Complaints involving claims for financial redress may be considered by the Ombudsman for Estate Agents, (see below)
Where legal proceedings have been instigated by either party, the Association will not commence their own investigations until the action has been concluded
? The Association does not have the authority over its members to order compensation to be paid to a complainant nor are we able to become directly involved in a complaint
? The Association is unable to investigate complaints about a member's conduct that has occurred more than two years prior to receipt of the complaint
Disciplinary Powers
? The Association has the authority to discipline members should they be found to be in breach of the Rules of Conduct or Code of Practice
? Penalties are; caution, formal warning or they could be summoned to a Disciplinary Tribunal (if found to be in breach of the Rules of Conduct, the member could be fined for each breach of the rules, suspended or expelled from membership)
3
The Property Ombudsman
As of 3 April 2006 the NAEA made it a mandatory requirement for all Principals, Partners and Directors to have their company within a scheme that offers independent redress for complainants. For most NAEA members this means that they are also required to join The Property Ombudsman. This requirement currently relates only to
Residential Sales and Residential Lettings agents.
If you have not been able to resolve your complaint through the agents own internal complaints procedure you will be able to ask the The Property Ombudsman to consider your complaint.
Please contact: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 335458 Facsimile: 01722 332296 www.tpos.co.uk
Last updated at 11:03 AM 19/07/2017 by richard jennings

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