Auction House
4.9/5, 249 reviews
98% recommended
96% sales valuation accuracy
99% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 249
9th Oct 2024
reviewed by 'David Gateford'
“0 follow up and 0 cooperation got from the team. Paid for deposit and for administration fees including legal packs and etc ......”
25th May 2023
reviewed by 'Sajid Maudar'
“Excellent work. Always keep me up to date about the progress. Very friendly and keen to help. Well recommended. All ......”
3rd Apr 2023
reviewed by 'Methodist Circuit'
“Very straightforward process and easy to deal with. Achieved a remarkable price way above our expectations. Would not hesitate to ......”
7th Jun 2022
reviewed by 'Richard'
“Avoid Waste of time Chris told me he had a long list of property developers/ buyers for my property.After ......”
17th Feb 2022
reviewed by 'Anne F'
“I would definitely recommend Auction House of Birmingham and Black Country if you are looking for a quick sale or ......”
17th Dec 2021
reviewed by 'Mike'
“Delighted with the service provided by James & the team at Auction House. When we needed advice deciding how best to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £22,500 £315,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 0 0 208 2 12 0 10 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Auction House Branches (view all 32)
Birmingham & Black Country, WS9
Bristol & West, BS9
Chesterfield, S41
Cumbria, CA1
Derby, DE75
Devon & Cornwall, PL4
Essex & Kent, SS1
Glasgow, G11

“The team and Chris in particular made selling our property ......”

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May 24,2017
Minithumbup
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Chris
By: 'auction'
May 24,2017
0 people found
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The team and Chris in particular made selling our property as simple as possible. Having never sold a property before, let alone at auction I was quite apprehensive. We were kept informed at all stages, and given great advice. The team were very friendly and ...
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Comment on agent fees
Fees seemed entirely reasonable for the service provided.
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“We have just sold through Auction House. We felt the ......”

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May 19,2017
Minithumbup
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James
By: 'Jayne'
May 19,2017
0 people found
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We have just sold through Auction House. We felt the service we were offered was exceptional and very professional. We were kept informed at all times. James and Rachael were always available to answer any questions we had. Selling can be stressful but it was ...
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Comment on agent fees
Fees as expected.
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“I would recommend Chris and the Team at Auction House.......”

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May 19,2017
Minithumbup
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Chris
By: 'Robert'
May 19,2017
0 people found
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I would recommend Chris and the Team at Auction House. Always very polite and very efficient. We used them to sell my Uncles House, followed the journey from start to finish and managed to get an excellent price at Auction!...
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Comment on agent fees
Good
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“We have been on both sides of the fence both ......”

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Apr 29,2017
Minithumbup
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James
By: 'GED_2828'
Apr 29,2017
0 people found
this helpful
We have been on both sides of the fence both buying and selling properties with Auction House. Firstly we bought some houses, the process is simple, quick and efficient. We were very happy. When we sold some properties James Pank was our main contact, but ...
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Comment on agent fees
Auction House fees are very competitive.
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“The whole process was handled in a very helpful and ......”

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Apr 10,2017
Minithumbup
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James
By: 'Richard'
Apr 10,2017
0 people found
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The whole process was handled in a very helpful and professional manner. Any questions we had were answered straight away and honestly. We were kept informed throughout the process with regular telephone and email updates. Would strongly recommend the team. Many thanks to James...
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Comment on agent fees
Fees as expected
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“Excellent service. All information clear and correct and acted upon. ......”

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Apr 10,2017
Minithumbup
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Chris
By: 'Brenda'
Apr 10,2017
0 people found
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Excellent service. All information clear and correct and acted upon. Helpful and pleasant in all our dealings. A good outcome within the expected price band....
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Comment on agent fees
Good for the excellent service provided.
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“Many thanks for the excellent service you provided. Never having ......”

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Apr 06,2017
Minithumbup
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James
By: 'Wakefield'
Apr 06,2017
0 people found
this helpful
Many thanks for the excellent service you provided. Never having dealt with an auction house before, everything was explained to me clearly before I signed up. The service I received was exemplary. I was most impressed with the the way I was kept informed throughout ...
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Comment on agent fees
As expected
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“Very professional. Our first auction sale and everything was explained ......”

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Apr 05,2017
Minithumbup
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James
By: 'Mike'
Apr 05,2017
0 people found
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Very professional. Our first auction sale and everything was explained to us in detail. The marketing of our property was very effective leading to a lot of enquiries which resulted in a good offer pre auction. Altogether a good experience. Thanks to James and the ...
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Comment on agent fees
Good
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“The staff at auction house was brilliant from start to ......”

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Apr 02,2017
Minithumbup
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Chris
By: 'Louise'
Apr 02,2017
0 people found
this helpful
The staff at auction house was brilliant from start to finish. Chris came out and valued the house and was completely upfront and honest about what price could be expected for the property. We received feedback and kept upto date at every stage of the ...
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Comment on agent fees
Was pleased with the cost and was pleased about the no sale no fee option.
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“We are all a bit dubious when we first meet ......”

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Mar 31,2017
Minithumbup
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Chris
By: 'Leanne'
Mar 31,2017
0 people found
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We are all a bit dubious when we first meet people and above all classing all people in the same occupation as the same. This was me when I met Chris Jackson from Auction House. That man has greatly excelled my expectations. He is a ...
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Comment on agent fees
Very good
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“I found Chris and Rachel, from The Auction House, to ......”

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Mar 31,2017
Minithumbup
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Chris
By: 'Ann'
Mar 31,2017
0 people found
this helpful
I found Chris and Rachel, from The Auction House, to be professional, helpful and supportive. As I was new to the auction process, Chris kept me informed at every stage, until the property was sold, exceeding the price I had expected. I would highly recommend ...
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Comment on agent fees
Fees were reasonable.
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“Exemplary professionalism and service throughout the entire process from the ......”

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Mar 31,2017
Minithumbup
By: 'Sam'
Mar 31,2017
0 people found
this helpful
Exemplary professionalism and service throughout the entire process from the whole team. All the viewing's ran like clockwork with no issues, with an amazing end result as they managed to sell my property for 33% over the lower guide figure and 15% over the reserve. Huge thanks ...
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Comment on agent fees
Didn't investigate competitors fees so can't comment
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“Both Chris Jackson who I dealt with in the initial ......”

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Feb 10,2017
Minithumbup
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James
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James
By: 'David'
Feb 10,2017
1 people found
this helpful
Both Chris Jackson who I dealt with in the initial stages and James Pank especially ,whom I dealt with from the beginning to the end were brilliant. Listen to their advice you will be Guided well! These are the guys to go to if you ...
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Comment on agent fees
Quite happy to pay a reasonable price for an exceptional job!
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“Good result achieved at auction. Price pitched just right. Good ......”

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Feb 09,2017
Minithumbup
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Chris
By: 'U'
Feb 09,2017
0 people found
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Good result achieved at auction. Price pitched just right. Good strategy. Good local knowledge. I would be happy to recommend Mr. Jackson to other sellers....
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Comment on agent fees
A bit steep, new "no sale no fee" very good idea. But job done.
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“Auction House West Yorkshire made the process of selling a ......”

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Dec 29,2016
Minithumbup
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Chris
By: 'Sean'
Dec 29,2016
0 people found
this helpful
Auction House West Yorkshire made the process of selling a house so simple and easy. The staff are friendly and easy to deal with . They kept me informed at every stage of the process and provided honest and useful information.I dealt with Chris, who ...
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Comment on agent fees
The fess were very reasonable and below expectations
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“Excellent service. Very helpful at the outset and kept up ......”

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Dec 20,2016
Minithumbup
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James
By: 'Karen'
Dec 20,2016
0 people found
this helpful
Excellent service. Very helpful at the outset and kept up to date at all stages of the process. Easily reachable by telephone as and when necessary or if not call returned promptly. Friendly and polite at all times whilst maintaining professionalism....
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Comment on agent fees
Reasonable.
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“I was sceptical about the auction process, but they kept ......”

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Dec 20,2016
Minithumbup
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James
By: 'Pearlstone'
Dec 20,2016
0 people found
this helpful
I was sceptical about the auction process, but they kept in touch frequently and updated when necessary, sold my property for a reasonable price, so very happy....
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Comment on agent fees
Reasonable.
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“Very professional company and friendly at the same time James ......”

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Dec 19,2016
Minithumbup
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James
By: 'Louise'
Dec 19,2016
0 people found
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Very professional company and friendly at the same time James and Rachael kept me informed throughout the whole process and I would definitely use them again ....
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“A smooth operation from beginning to end, and regular updates ......”

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Nov 08,2016
Minithumbup
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James
By: 'Mr'
Nov 08,2016
0 people found
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A smooth operation from beginning to end, and regular updates provided by them which always helps. Would use them again. Friendly and professional....
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“Chris provided a quick and professional service in respect of ......”

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Oct 25,2016
Minithumbup
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Chris
By: 'Louise'
Oct 25,2016
0 people found
this helpful
Chris provided a quick and professional service in respect of selling a property which I had inherited. The advice given regarding values was accurate and I was updated at every stage of the process....
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“A professional service from James who gives good advice which ......”

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Oct 21,2016
Minithumbup
By: 'Steven'
Oct 21,2016
0 people found
this helpful
A professional service from James who gives good advice which helps to sell the property. Always available to talk things through and returns calls quickly. 2nd house he has sold and very pleased with the service....
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Comment on agent fees
What I would expect
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“Very professional but friendly approach from the onset and very ......”

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Oct 21,2016
Minithumbup
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Chris
By: 'David'
Oct 21,2016
0 people found
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Very professional but friendly approach from the onset and very realistic in what could be achieved by taking a run down property to auction. Lots of interest from prospective buyers because of Auction House' well earned reputation. A pleasure to work with them....
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“Chris Jackson's enthusiasm combined with his professionalism gave me confidence, ......”

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Oct 21,2016
Minithumbup
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Chris
By: 'RobertE'
Oct 21,2016
0 people found
this helpful
Chris Jackson's enthusiasm combined with his professionalism gave me confidence, in believing that I had made the right choice of auction house, the whole process of the sale for me was made so uncomplicated....
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Comment on agent fees
good
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“Exemplary professionalism and service throughout the entire process from the ......”

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Sep 12,2016
Minithumbup
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Chris
By: 'Mr'
Sep 12,2016
0 people found
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Exemplary professionalism and service throughout the entire process from the whole team. From my first meeting I had confidence that Chris has understood the potential for the property and felt confident that the team would deliver. Administration was handled very efficiently. Mel provided detailed and ...
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“From start to finish I found Chris to be very ......”

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Sep 09,2016
Minithumbup
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Chris
By: 'Jeannie'
Sep 09,2016
0 people found
this helpful
From start to finish I found Chris to be very professional ,helpful and friendly. He turned up on time and kept us informed at appropriate times.It has made the whole process quite easy....
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“Auction House are Miracle workers! I had a problem nightmare ......”

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Sep 09,2016
Minithumbup
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Chris
By: 'H.'
Sep 09,2016
0 people found
this helpful
Auction House are Miracle workers! I had a problem nightmare house, and I knew that trying to sell it on the open market would not bear any fruition, so I turned to Auction House. I am not kidding the level of service is incredible. I ...
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Comment on agent fees
Good
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“From the moment i contacted Auction House, all my worries ......”

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Aug 18,2016
Minithumbup
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Chris
By: 'Barbara'
Aug 18,2016
0 people found
this helpful
From the moment i contacted Auction House, all my worries and fears were taken away from me. Having lost both my parents in 2015 and not wanting to get involved with any estate agents and the challenges this could bring, Chris and the team took over ...
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Comment on agent fees
Seemed reasonable, however the dreaded VAT does make the cost excessive,.
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“Since first meeting Chris Jackson he gave us an excellent ......”

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Aug 11,2016
Minithumbup
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Chris
By: 'Jamie'
Aug 11,2016
0 people found
this helpful
Since first meeting Chris Jackson he gave us an excellent first impression, he was prepped and very knowledgeable about the Bradford area, he gave great advice and stayed in contact throughout the Auction experience. I would Deffinatley reccomend. Great experience Chris Jackson was awesome. Thanks...
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Comment on agent fees
As expected the fees are fair
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“Very helpful and professional kept us up to date with ......”

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Jul 21,2016
Minithumbup
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Chris
By: 'D.'
Jul 21,2016
0 people found
this helpful
Very helpful and professional kept us up to date with the interest in property made us feel confident we would achieve a good price for property would not hesitate to use or recommend auction house in the future if or when we need to auction ...
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Comment on agent fees
Good
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“Good morning James, I can quite easily cope with questionnaire's, ......”

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Jul 15,2016
Minithumbup
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James
By: 'kaygeee'
Jul 15,2016
0 people found
this helpful
Good morning James, I can quite easily cope with questionnaire's, if not I would ask the great grandchildren, right, now we get serious, not having dealt in house auctions prior to this one, this is a pure and honest answer as ii can give. I ...
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Comment on agent fees
The agent fees I was never concerned about.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:09 AM 27/01/2016 by Mel Calvert

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