We have been using the services of Atwell Martin, for several years now, when we first purchased our flat in Swindon. They currently manage all aspects of the rental for us.
We have always found them to be very efficient in terms of managing the ... read full review
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Postcode: PL1
0people found this helpful
We recently used this Agency to sell our Apartment in Plymouth and as we now live in the East Midlands, it was a long distance transaction. This needed excellent communications.. From the time of the initial property valuation to the final exchange and completion we ... read full review
“Sold us a luxury apartment at Mount Wise, tur......”
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1 Star Review
Jul 25,2023
By:
'Chris Perren'
Jul 25,2023
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Sold price: £365000 Would you recommend?: No
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Sold price: £365000 Postcode: PL1
0people found this helpful
Sold us a luxury apartment at Mount Wise, turned out to be so many problems, Smelly bathroom, underfloor heating that doesn't work, Damp in lounge, constant drip on balcony, we have been here in this new build for 7 months and nothing has been done. We ... read full review
“If only I could add 1 star. Didn't believe my......”
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1 Star Review
May 19,2023
Gemma
By:
'pete'
May 19,2023
Branch: Chippenham, 65 New Road
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: No
Postcode: SN11
Branch: Chippenham, 65 New Road
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: SN11
0people found this helpful
If only I could add 1 star. Didn't believe my daughter when she said she did not have a smoke alarm. Did not believe my daughter when she said she had a Combi boiler. Very rude and lots to learn about customer service.... read full review
If I could give this estate agency a zero on the rental side, I would!.
I can't speak for the sales side, but on the rental side they just LOVE to collaborate with dodgy landlords and rent out below-standard properties with death trap electrics.
Supposed ... read full review
“Haven’t even moved in yet and rating 1 star. ......”
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1 Star Review
Oct 03,2022
By:
'Tenants'
Oct 03,2022
Branch: Chippenham, 65 New Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SN14
Branch: Chippenham, 65 New Road
Lettings (as a Tenant)
Postcode: SN14
1people found this helpful
Haven’t even moved in yet and rating 1 star. Finished paperwork on new tenancy months ago, and move in date as advertised online was delayed. Very little communication from Atwell team, had to chase them up every step of the way. Tenancy starting date 2 was ... read full review
“I had my house on the market at a difficult t......”
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5 Star Review
Sep 23,2022
By:
'JH'
Sep 23,2022
Branch: Calne, 6 Bank Row, Church Street
Services: Sales (as a Vendor)
Sold price: £225000 Would you recommend?: Yes
Postcode: SN11
Branch: Calne, 6 Bank Row, Church Street
Sales (as a Vendor)
Sold price: £225000 Postcode: SN11
0people found this helpful
I had my house on the market at a difficult time. The All the agents I spoke to were professional and helpful, most importantly, they responded to my questions quickly and understood the trickier parts of my sale. I had issues when my buyer pulled ... read full review
“First class service. Luke went above and beyo......”
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5 Star Review
Aug 12,2021
Luke
By:
'Levi'
Aug 12,2021
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PL6
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Postcode: PL6
0people found this helpful
First class service. Luke went above and beyond to ensure the buying process run smoothly even during a pandemic. He was incredibly efficient, knowledgeable and was always at the end of the phone. By far the best experience that we've ever had with estate agents ... read full review
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Sold price: £630000 Would you recommend?: Yes
Postcode: PL7
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Sold price: £630000 Postcode: PL7
0people found this helpful
Luke has been consistent and so helpful all of the way through our traumatic move experience. He has gone above and beyond to help and assist, has been contactable throughout and has been fair and honest which seems to be a dying trait amongst estate ... read full review
“Fantastic service from Kieran and Julie. Grea......”
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5 Star Review
Jul 15,2021
Julie
Kieran
By:
'MW123456789'
Jul 15,2021
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Sold price: £153500 Would you recommend?: Yes
Postcode: PL9
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Sold price: £153500 Postcode: PL9
0people found this helpful
Fantastic service from Kieran and Julie. Great communication and always had our best interests in mind. Never any pressure to sell with them but we chose them based on the knowledge of the market and their personable style.... read full review
“Fantastic service and communication on my rec......”
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5 Star Review
Apr 21,2021
Kieran
By:
'Ed'
Apr 21,2021
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Postcode: PL1
0people found this helpful
Fantastic service and communication on my recent purchase.
Kieran acted totally professionally in the mutual interests of the me and the vendor which is certainly not typical of all agents.
I would highly recommend using Atwell Martin and look forward to using them again in ... read full review
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Postcode: PL1
0people found this helpful
I had totally underestimated the stress involved with selling a house! However, A&M were professional and supportive throughout the process. Starting with the initial meeting with Luke, to the excellent photos and brochure, to the ongoing communications.
But I have to give a specific ... read full review
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PL6
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Postcode: PL6
0people found this helpful
We have been very impressed with the service provided by Luke and his team at Atwell Martin. There were some complications with the sale, and I have no doubt that Luke’s mediation has helped immeasurably. The professionalism and understanding shown by Luke and Kieron ... read full review
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Sold price: £148000 Would you recommend?: Yes
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Sold price: £148000 Postcode: PL1
0people found this helpful
I originally went with a nationwide chain, who did a horrendous job and I quickly pulled my ad with them and approached Atwell Martin.
Atwell Martin had sold my brother-in-laws flat a few years back and he had reported a positive experience.
Luke was really ... read full review
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Sold price: £360000 Would you recommend?: Yes
Postcode: PL7
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Sold price: £360000 Postcode: PL7
0people found this helpful
A wonderful service from Luke and all the team!! There were a few hiccups along the way but they were handled in a professional way.... read full review
“Sara Slade was outstanding when I needed help......”
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5 Star Review
Nov 03,2020
sara
By:
'Colin'
Nov 03,2020
Branch: Chippenham, 65 New Road
Services: Lettings (as a Landlord)
Rent PCM: £600 Would you recommend?: Yes
Postcode: SN15
Branch: Chippenham, 65 New Road
Lettings (as a Landlord)
Rent PCM: £600 Postcode: SN15
0people found this helpful
Sara Slade was outstanding when I needed help following me losing important information from my rental properties. Very friendly and helpful and an asset to the team.... read full review
“I think the bad reviews are accurate and the ......”
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1 Star Review
Oct 17,2020
By:
'Andy'
Oct 17,2020
Branch: Chippenham, 65 New Road
Services: Lettings (as a Tenant)
Rent PCM: £1450 Would you recommend?: No
Postcode: SN14
Branch: Chippenham, 65 New Road
Lettings (as a Tenant)
Rent PCM: £1450 Postcode: SN14
3people found this helpful
I think the bad reviews are accurate and the good reviews are probably made up by Gemma and Sarah. I would adamantly NOT recommend this agency. We left and were dealt with by a proper working agency.
We had a year of ball ache. We ... read full review
“Terrible company. AVOID. Had our property on the market for ......”
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1 Star Review
Oct 03,2020
By:
'Claire'
Oct 03,2020
Branch: Calne, 6 Bank Row, Church Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SN11
Branch: Calne, 6 Bank Row, Church Street
Sales (Prospective customer)
Postcode: SN11
0people found this helpful
Terrible company. AVOID. Had our property on the market for over 8 weeks with them and not a single viewing. The only feedback they have offered is 'they don't know why its not selling Beyond incompetent and lazy. Do not waste your time or money on ... read full review
Branch: Malmesbury, The Threshing Barn, Cowage Farm Business Centre
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG6
Branch: Malmesbury, The Threshing Barn, Cowage Farm Business Centre
Lettings (as a Tenant)
Postcode: RG6
0people found this helpful
Can’t even give this company one star. Absolutely dreadful service and experience. If you want to get screwed over, then go for this agency because I can promise you, that’s what will happen. It did not just happen to me but a close ... read full review
Arranged a viewing , the agent was already viewing with any other buyer, had no idea that we were to view the property - poor organsation.
Submitted an offer, still waiting to her 3 weeks later ( Property was sold) but still very unprofessional not to get back ... read full review
View all comments
(1)
Thank you for your review. Your offer was 30k lower than the asking price and was rejected by the sellers, you could have increased but did not. We were aware that you were to view but our first viewing overran. These things can sometimes happen, especially in the current Covid climate, where the market is exceptionally busy but many agents were/are operating on skeleton staff basis due to staff being furloughed. The sellers have been very happy with our service and the sale price we achieved. ...
“We have rented with Atwell Martin lettings in......”
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5 Star Review
Jun 18,2020
sara
By:
'Irene'
Jun 18,2020
Branch: Chippenham, 65 New Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SN11
Branch: Chippenham, 65 New Road
Lettings (as a Tenant)
Postcode: SN11
0people found this helpful
We have rented with Atwell Martin lettings in Chippenham for 5 years with amazing service throughout, the last 3 months have been exceptional in understanding our predicament of COVID 19, thanks to Sara and Gemma for being absolutely fantastic in everything they do ?... read full review
“Lying Bullying Cheats.I would not recommend......”
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1 Star Review
May 07,2020
Daisy
By:
'S'
May 07,2020
Branch: Malmesbury, The Threshing Barn, Cowage Farm Business Centre
Services: Lettings (as a Tenant)
Rent PCM: £615 Would you recommend?: No
Postcode: TA6
Branch: Malmesbury, The Threshing Barn, Cowage Farm Business Centre
Lettings (as a Tenant)
Rent PCM: £615 Postcode: TA6
0people found this helpful
Lying Bullying Cheats.
I would not recommend this estate agents.
They are either completely lazy or utterly incompetent; lie constantly and have to be threatened in order to behave in a remotely reasonable way.
If you end up with these agents retain a decent lawyer ... read full review
“We met with Sara on a Wednesday to view a pro......”
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5 Star Review
Mar 02,2020
sara
By:
'Lisa'
Mar 02,2020
Branch: Chippenham, 65 New Road
Services: Lettings (as a Tenant)
Rent PCM: £925 Would you recommend?: Yes
Postcode: SN11
Branch: Chippenham, 65 New Road
Lettings (as a Tenant)
Rent PCM: £925 Postcode: SN11
0people found this helpful
We met with Sara on a Wednesday to view a property to rent after being let down (different letting agent) with a property that we were due to move into on the Friday. The property Sara showed us was amazing and she managed to get ... read full review
“I was recommended to use Atwell Martin, Plymo......”
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5 Star Review
Feb 20,2020
By:
'Colin'
Feb 20,2020
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Sold price: £167000 Would you recommend?: Yes
Postcode: PL4
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Sold price: £167000 Postcode: PL4
0people found this helpful
I was recommended to use Atwell Martin, Plymouth.
From the very first moment I made contact it was clear to me why I had received this recommendation. Contact with all the team in Plymouth was very friendly and professional at all times and I can ... read full review
View all comments
(1)
Thank you Colin for your kind review. It was a pleasure acting for you. I’m delighted you were so pleased with the service you received. ...
“Stupid, backwards and counter productive. We......”
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1 Star Review
Jan 08,2020
By:
'EM'
Jan 08,2020
Branch: Chippenham, 65 New Road
Services: Lettings (as a Tenant)
Rent PCM: £1450 Would you recommend?: No
Postcode: SN14
Branch: Chippenham, 65 New Road
Lettings (as a Tenant)
Rent PCM: £1450 Postcode: SN14
1people found this helpful
Stupid, backwards and counter productive. We are tenants that have paid a year up front and have no end to hassles and rudeness. We decided to make a trading standards complaint. Run away run away run away ....... read full review
View all comments
(1)
Thank you for your kind review. It really is appreciated. Kieran was thrilled to receive it and we are lucky to have him. ...
“We bought via Atwell Martin and found the ser......”
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5 Star Review
Nov 11,2019
Luke
By:
'Gary'
Nov 11,2019
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PL9
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Postcode: PL9
0people found this helpful
We bought via Atwell Martin and found the service excellent and were kept informed along the way. Buying a house is never straightforward but helped by competent estate agents.... read full review
View all comments
(1)
Thank you for your kind review. It really is appreciated. We do try our best and I know how lucky I am to have a brilliant team. We all wish you well in your new home. ...
“Julie and Luke very helpful.Shame it took so......”
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4 Star Review
Oct 10,2019
Luke
Julie
By:
'Bob'
Oct 10,2019
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Vendor)
Sold price: £345000 Would you recommend?: Yes
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Vendor)
Sold price: £345000 Postcode: PL1
0people found this helpful
Julie and Luke very helpful.
Shame it took so long to confirm 1st two buyers dropping out after first indications several weeks previously.... read full review
“I had a great viewing with Atwell Martin rece......”
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5 Star Review
Oct 09,2019
By:
'Lewis'
Oct 09,2019
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PL9
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Postcode: PL9
0people found this helpful
I had a great viewing with Atwell Martin recently, they were very knowledgeable of the property and listened to all my questions and enquiries.... read full review
“Myself and my partner have had a really posit......”
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5 Star Review
Oct 04,2019
Luke
By:
'Catrin'
Oct 04,2019
Branch: Plymouth, 65 Southside Street The Barbican
Services: Sales (as a Buyer)
Sold price: £274000 Would you recommend?: Yes
Postcode: PL1
Branch: Plymouth, 65 Southside Street The Barbican
Sales (as a Buyer)
Sold price: £274000 Postcode: PL1
0people found this helpful
Myself and my partner have had a really positive experienc to date with Atwell Martin. We have mainly had dealings with Luke who has been extremely helpful throughout the process. He has gone out of his way to make the experience of buying our first ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.