Atkinson McLeod
4.5/5, 1925 reviews
92% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
86% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1925
28th May 2023
reviewed by 'Elena'
“Very Good Experience through the letting process. Jacob has been super nice and helpful during the whole process! Thank you!...”
30th Apr 2023
reviewed by 'Georgina Lucas'
“If I could give this company zero stars I would. The customer service is abysmal, as a tenant you need ......”
8th Dec 2022
reviewed by 'King Yan Sin'
“Francesco very helpful and response really fast.Property Management team also help us a lot.I will suggest my friend ......”
5th Dec 2022
reviewed by 'Denny'
“Thanks Atkinson Mcleod for finding me the right property with an affordable rent.I am very much satistfied with the ......”
1st Dec 2022
reviewed by 'Hardeep'
“Arshia Support has been amazing. She is very professional and responsiveness. I’mNot need to worry about any issues as ......”
1st Dec 2022
reviewed by 'C Hunter'
“Myself and my partner have recently become tenants a property listed by Atkinson McLeod. We have been supported throughout the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £212,000 £1,265,000
Lettings 87% 86% £260 £7,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
404 27 1019 104 123 2 116 2 105 23
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Atkinson McLeod Branches (view all 5)
Hackney, E8
Kennington, SE11

“Very Good Experience through the letting proc......”

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May 28,2023
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Jacob
By: 'Elena'
May 28,2023
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Very Good Experience through the letting process. Jacob has been super nice and helpful during the whole process! Thank you!...
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“If I could give this company zero stars I wou......”

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Apr 30,2023
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By: 'Georgina Lucas'
Apr 30,2023
0 people found
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If I could give this company zero stars I would. The customer service is abysmal, as a tenant you need to know who to contact should you encounter a problem and with AM every department seemed to not want to have anything to do with ...
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“Francesco very helpful and response really fa......”

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Dec 08,2022
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Francesco
By: 'King Yan Sin'
Dec 08,2022
0 people found
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Francesco very helpful and response really fast. Property Management team also help us a lot. I will suggest my friend to contact Atkinson Mcleod for rental later....
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“Thanks Atkinson Mcleod for finding me the rig......”

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Dec 05,2022
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Francesco
By: 'Denny'
Dec 05,2022
0 people found
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Thanks Atkinson Mcleod for finding me the right property with an affordable rent. I am very much satistfied with the house , every thing in brand new condition, totally outstanding. Special mention to Franseco for the support provided to get everything done at the right time....
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“Arshia.....”

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Dec 01,2022
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Arshia
By: 'Hardeep'
Dec 01,2022
0 people found
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Arshia Support has been amazing. She is very professional and responsiveness. I’m Not need to worry about any issues as she’s handheld everything through to completion. Arshia Is a great addition to the team....
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“Myself and my partner have recently become te......”

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Dec 01,2022
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Francesco
By: 'C Hunter'
Dec 01,2022
0 people found
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Myself and my partner have recently become tenants a property listed by Atkinson McLeod. We have been supported throughout the process by letting agent, Francesco Allegri. Francesco has been great to work with throughout the process. Very friendly, professional nature. He has provided clarity, support ...
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“The process was smooth and quick. Francesco w......”

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Oct 04,2022
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Francesco
By: 'Neelotpaul Roy'
Oct 04,2022
0 people found
this helpful
The process was smooth and quick. Francesco was always helping and reachable. We were able to finalize the place within 15 min of viewing. As we are new to the city Francesco was patient to solve our queries and make sure the transition date is as ...
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“The process was quick and Hollie was friendly......”

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Oct 03,2022
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Hollie
By: 'Victor'
Oct 03,2022
0 people found
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The process was quick and Hollie was friendly, helpful and responsive. Would contact Atkinson again next time I am searching for tenancies....
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“We had such a stressful time looking for a fl......”

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Sep 27,2022
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Hollie
By: 'Molly'
Sep 27,2022
0 people found
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We had such a stressful time looking for a flat – but were in safe hands with Atkinson McLeod. We spoke to a huge number of Estate Agents, but Hollie and the Atkinson McLeod team were by the far the friendliest, clearest, and most efficient. From ...
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“Our experience with AM was really good. Our a......”

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Sep 25,2022
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Francesco
By: 'Meetu'
Sep 25,2022
0 people found
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Our experience with AM was really good. Our agent Francesco has been a great help. We are glad that he was our agent in the search for our apartment for the first time in London....
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“We received great support on an urgent issue.......”

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Sep 23,2022
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By: 'Marina'
Sep 23,2022
0 people found
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We received great support on an urgent issue. He could get our tenancy agreement fixed swiftly to avoir further challenges....
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“Francesco has been very helpful during the re......”

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Sep 23,2022
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Francesco
By: 'Sudheer'
Sep 23,2022
0 people found
this helpful
Francesco has been very helpful during the renting process. He was easy to approach and addressed my queries swiftly.it was a pleasant experience working with Francesco...
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“Hollie Pooke was fabulous through the whole p......”

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Sep 21,2022
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Hollie
By: 'Hannah'
Sep 21,2022
0 people found
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Hollie Pooke was fabulous through the whole process! Made the whole application and moving in process seamless! We love our new flat!...
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“Francesco was a very friendly and responsive ......”

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Sep 05,2022
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Francesco
By: 'Mikee'
Sep 05,2022
0 people found
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Francesco was a very friendly and responsive agent - delightful experience and would highly recommend him to other renters. Thanks so much Francesco for assisting our move!...
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“Wonderful first time experience with an estate agent!...”

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Sep 05,2022
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Francesco
By: 'Yi'
Sep 05,2022
0 people found
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Francesco from Atkinson Mcleod was an amazing agent for us, great at communicating expectations and needs, as well as helping us with whatever we needed (quickly as well). Thanks Francesco, and whoever is looking for a flat should feel like they're in good hands if ...
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“Avoid, avoid, avoid! They were all nice and p......”

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Mar 04,2022
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By: 'Giulia'
Mar 04,2022
0 people found
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Avoid, avoid, avoid! They were all nice and polite when it was us to pay them, then they disappeared! Worst letting agency experience I had! I had to raise a case with the Tenancy Deposit Scheme as it's a month and half that I left ...
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“No heating and hot water...”

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Feb 23,2021
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By: 'Juan'
Feb 23,2021
2 people found
this helpful
Like most agencies, they have a very slick sales team that are very helpful. Big thanks to Poppy and Josh. However, when things go wrong there property management department is simply incompetent. Simply arranging a time to fix something is completely beyond them. I was ...
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By: Stephanie
Aug 12, 2021
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I previously wrote a positive review but I take back everything that I said. Do not deal with Alexander Wasey. He has been misleading, is unprofessional and lacks in communication. Failed to highlight crucial information from the beginning and now we are faced with bills that he confirmed were included in the rent price and is trying to brush off responsibility. After countless emails over a period of months, I’m still waiting for a response on what is included and what isn’t, and I have liv ...

“Worst agents I have come across in 25 years o......”

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Aug 13,2020
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By: 'Usha'
Aug 13,2020
0 people found
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Worst agents I have come across in 25 years of letting business. Told lies to tenant and myself. They have no idea of good service - only interested in taking money....
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“They seem to have a very high staff turnover ......”

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May 19,2020
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By: 'Ajay'
May 19,2020
1 people found
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They seem to have a very high staff turnover which is never a good sign. Agents leaving all the time and their property management is rude and incompetent. They schedule contractors to come round and they never show up. When they do show up, they ...
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“Rented a property for two years and will neve......”

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Apr 08,2020
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By: 'Mary'
Apr 08,2020
1 people found
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Rented a property for two years and will never use their services again. Terrible customer service, unethical and bullying practices. They went into the flat I was renting on two occasions while I was in the flat and without previous notice. They did not bother ...
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“Have used the services of Atkinson McLeod in ......”

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Feb 19,2020
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By: 'Shilpa'
Feb 19,2020
1 people found
this helpful
Have used the services of Atkinson McLeod in Canary Wharf. Very disappointed as recently they wanted to continue charging me letting commission on periodic tenancies. When I said they had done nothing and I shouldn't be charged they threatened me with court. Beware!!!!...
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“Faced eviction as AM rented us a flat that was to be reposessed...”

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Jan 30,2020
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By: 'Vlada'
Jan 30,2020
1 people found
this helpful
A month into renting a flat with AM, a bailiff showed up telling us we are being evicted as the landlord hasn't paid service charges and the flat is being reposessed. We were fraudulently rented a flat that should not have been rented at all. ...
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“The worst agent I ever used. Loan sharks and ......”

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Nov 12,2019
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By: 'Rumana'
Nov 12,2019
0 people found
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The worst agent I ever used. Loan sharks and bullies. They have harassed us constantly and charged us hefty renewal fees with zero service provided and taken us to court. The term on the terms and conditions was an oversight. We have been using them ...
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“Indifferent service for 10% management fee. I......”

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Sep 24,2019
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By: 'robbie'
Sep 24,2019
1 people found
this helpful
Indifferent service for 10% management fee. I found that I did all the management. Additional services were exorbitant, they inspected every 3 months but charged me £60 each time. I found a much better agent and moved over, when I did they were all over me like a ...
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“Landlords - beware. Terrible customer services, unethical practices and unfair contract terms...”

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Jun 03,2019
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By: 'Frustrated'
Jun 03,2019
2 people found
this helpful
Used Atkinson McLeod to find a tenant for my property. The first tenant Atkinson McLeod found, the letting agent misrepresented the property information to the tenant so the tenant left within a week. A second tenant was found weeks after and I signed a contract ...
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Comment on agent fees
BAD. There is no transparency on tenancy renewal fees charged by Atkinson McLeod to landlords – the director of branch was unable to provide a detailed summary of what the charge covers, reverting to the fact that their terms allow them to charge fees even though I am not receiving a service(!). As per the date of this review, 3rd June 19, Atkinson McLeod has not made public in their website the fact that their trading terms charges tenancy renewal fees to landlords when they are not providing tenancy renewal services. Such a practice, Atkinson McLeod should make aware in advance to both landlords and tenants, condition highlighted in bold in all contracts, as the letting agent trading terms have practical consequences for both landlord and tenant such as loss of earnings for the landlord and loss of a home for the tenant as the landlord will have no choice but to give the tenant notice rather than tolerate bad service and poor /unethical business practices by this letting agent.
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By: Frustrated User
Jul 26, 2019
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Have also complained with TPO and ARLA. For landlords reading these reviews and that have been affected by the unethical and unprofessional behaviour of Atkinson McLeod, report it. ...

“Worst agent I've ever had to deal with...”

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May 25,2019
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By: 'Brixton'
May 25,2019
1 people found
this helpful
I had a terrible experience with a staff member* in the Canary Wharf office. She was so rude, hung up on the phone to us, shouted down the phone, told us to google things ourselves when we wanted to just swap a name on a ...
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Comment on agent fees
No issue with their fees
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“Worst experience ever - incompetent...”

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May 13,2019
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By: 'Missab'
May 13,2019
1 people found
this helpful
The absolute worst experience as a tenant. The estate agent* lied about our request to change the move in date. He failed to tell us until 2 days before our move. He failed to chase up on a tenancy agreement and was always shifting the blame ...
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Comment on agent fees
Bad
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“AVOID IF YOU ARE A TENANT...”

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Feb 21,2019
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By: 'JB'
Feb 21,2019
0 people found
this helpful
We were shown our property by Lisa - who was great. However all the things we noted we wanted fixing/removing were not taken into consideration. Over our 18 month tenancy it took months to get responses on minor things. WE went weeks without our main ...
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Comment on agent fees
astronomically high
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“Incompetent rip off...”

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Oct 05,2018
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By: 'Jen123'
Oct 05,2018
3 people found
this helpful
Misrepresented the property both in the initial advertisement and during the viewing. This led to us moving into a property that was not what we'd paid for and potentially unsafe. They were completely unhelpful in response to this, seemingly thinking they were above advertising standards ...
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Comment on agent fees
1 week's rent in fees - which is London is a tidy sum for doing very little. The landlord was also amazed and appalled to hear that we'd been charged this much.
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“Terrible...”

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Sep 04,2018
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By: 'Angry'
Sep 04,2018
4 people found
this helpful
I have had the unfortunate experience of dealing with Atkinson Mcleod for 3 years. They've been awful for the entirety of this experience, extremely unprofessional, late to correspond with you, their office phone is never working and you can't get a hold of anyone. Property Management ...
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By: Chris
Sep 21, 2018
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This agency is the worst in London. Don't ever try to deal with them as its impossible to deal with them. They never pick up the phones, they don't take care of property and then they will take them months to give your deposit back. I have deal with many different agencies and this is the worst one by far ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:10 AM 14/04/2015 by allAgents

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