100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
What We DoAshtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the ...
show more
What We Do
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Latest Reviews
View all Reviews 176
21st Jan 2020
reviewed by 'Rebecca'
20th Feb 2019
reviewed by 'LC'
13th Feb 2019
reviewed by 'Never'
31st Aug 2018
reviewed by 'Mike'
15th Nov 2017
reviewed by 'Megan'
9th Nov 2017
reviewed by 'NickP'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £365,000 | £2,995,000 |
| Lettings | 100% | 89% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 0 | 106 | 1 | 12 | 0 | 16 | 1 | 6 | 0 |
Areas covered
- NW1
- Primrose Hill
- NW3
- Camden
- NW8
- Chalk Farm
Address
140 Gloucester Avenue
Primrose Hill,London
City of London
NW1 8JA
020 7586 0049
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Apr 16,2014
Apr 16,2014
0
people found
this helpful
this helpful
Simon was really extremly helpful during a recent house search. He is honest and trustworth - I have no hesitation recommending him or the firm for any house purchases/sales....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2014
Apr 15,2014
0
people found
this helpful
this helpful
Simon was really extremly helpful during a recent house search. He is honest and trustworth - I have no hesitation recommending him or the firm for any house purchases/sales....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2014
Apr 04,2014
0
people found
this helpful
this helpful
I found Simon to be frank and open as well as professional. He ensured that the whole process from viewing the apartment to negotiating the rent to the signing of the contract was handled smoothly and with very little disruption to my schedule.
Using him ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2014
Mar 05,2014
0
people found
this helpful
this helpful
Simon was excellent at liaising with us the seller and the buyer, he got involved in all aspects of the sale from the buyers solicitor to our solicitor, he even went above our expectations and helped us out with the land registry. Simon was a ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2014
Mar 03,2014
0
people found
this helpful
this helpful
We contacted Ashtons to rent out our property in Mornington Crescent
We found Simon and Andrew really friendly and really easy to work with them.
They had a few viewings on the property and in 1.5 weeks we received an offer from them.
They managed the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20,2014
Jan 20,2014
0
people found
this helpful
this helpful
Ashtons were very efficient, being able to organise a viewing on the same day as our enquiry. They were flexible and helpful in making our tenancy happen quickly. Ashtons were at the property within 30 minutes of reporting a problem with the property which was then ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2014
Jan 15,2014
0
people found
this helpful
this helpful
I found Simon and Andrew very helpful to deal with any query. Once my query was dealt with while Simon while he was away on holiday...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 13,2014
Jan 13,2014
0
people found
this helpful
this helpful
This is our first experience of working with real estate agents in London - we have enjoyed working with Simon Philipp who was able to provide personal attention to letting our apartment. He delivered as promised - our apartment was let within a month despite ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 08,2014
Jan 08,2014
0
people found
this helpful
this helpful
Ashtons, and Simon in particular, were very professional and helpful at every step of the process. They made the house move, which can often be very stressful, a relaxed and pleasant experience. I would recommend and use them again in any future transactions....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2014
Jan 03,2014
0
people found
this helpful
this helpful
Ashtons & especially Simon Philipp were wonderful in selling our home. Simon was committed, patient, honest and re-assuring from start to finish. He was a great mediator and communicator, seeking the best for us and his potential clients. Always courteous and only a call away, he ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2014
Jan 03,2014
0
people found
this helpful
this helpful
Ashtons Estate Agents has been excellent estate/letting agent to deal with for over 2 years and one of the best I met in London as a tenant.
Simon Philipp at Ashtons, with whom I have liaised the most, is a proactive agent focussed on getting ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2014
Jan 03,2014
0
people found
this helpful
this helpful
Simon was excellent from start to finish. He was relaxed and didn't push me during the selling process, but gave me the information I wanted and let me make my mind up. Throughout the conveyancing period, he was extremely easy to contact and very quick ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2013
Dec 11,2013
0
people found
this helpful
this helpful
Professional and friendly. Sorted out the contract in no time. Very timely in getting back to me on all the issues and questions I may have ....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06,2013
Dec 06,2013
0
people found
this helpful
this helpful
Simon and Andrew have consistently let our properties in the Camden area for us and throughout the process they always remain professional, efficient and easy to communicate with. Most importantly they always find us good and reliable tenants....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06,2013
Dec 06,2013
0
people found
this helpful
this helpful
I found the staff at the aforementioned branch of Ashton's to be professional, courteous and very accommodating and helpful . They helped me to devise a plan that was mutually beneficial between my self and the landlord. And they have been efficient in dealing with my ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2013
Dec 04,2013
0
people found
this helpful
this helpful
I recently sold the property that I had been living in via a private sale and was looking to find a new property either for sale or for rent as soon as possible while making sure that I found somewhere I was going to be ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 03,2013
Dec 03,2013
0
people found
this helpful
this helpful
I contacted Ashtons through an internet property website and corresponded several times with Simon Philipp via email before I went to view the property. I found Simon to be honest, efficient and responsive at all times. From viewing the property and making an offer, the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2013
Nov 25,2013
0
people found
this helpful
this helpful
Really impressed by all my dealings with Ashtons and Joseph Stoll in particular. Having been let down badly by estate agents when moving previously I was delighted to find such a professional and helpful agent this time around.
Always helpful and prompt whilst avoiding being ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
Ashtons were very pleasant to deal with. Initially, Andrew inspected the flat and was a little over-optimistic, I thought, in his expectation of the rent it could achieve. This led to some delay in finding tenants as some people liked the flat but found it ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21, 2013
View all comments
(1)
Dear Colin, many thanks for your review. I would like add; as an estate agent we would always want to achieve the maximum rent for you as you are the client, unfortunately the market dictated what the property was worth. I would also like to add that I am obliged to submit every offer we receive to our clients even if you didn’t want to accept an undergraduate student.
I do hope you received a good service from us and I’m happy to hear the tenants have been stress free. Talk next ...
Nov 20,2013
Nov 20,2013
0
people found
this helpful
this helpful
To Whom This May Concern,
I have found Joe to have been a great help, not only did he show me a great property but his attitude, experience and assurance was second to none.
I have been dealing with a number of lettings agents but ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2013
Nov 18,2013
0
people found
this helpful
this helpful
Simon and Andrew were great estate agents! Everything was done super fast, I had a tenant within the week. They came to view the flat immediately and advised me on what was to be done. They also kept me up to date about everything that ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2013
Nov 15,2013
0
people found
this helpful
this helpful
Hello,
My name is Melanie Motorca,I am writing this review regarding Mr Joe Stoll.
I agreed togheder this Joe to view a property in Finchley Central the other week, even it wasn't what I looked for Mr Joe Stoll impressed me deeply,in the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2013
Oct 03,2013
0
people found
this helpful
this helpful
I found Simon pleasant and professional to interact with. He dealt with the move in a timely fashion, answered all of our queries and was open and honest....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29,2013
Sep 29,2013
0
people found
this helpful
this helpful
I felt very looked after by Andrew and Simon who are always extremely kind and professional. Their advice was sensible and they made the process of letting my property for the first time nice and easy....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04,2013
Sep 04,2013
0
people found
this helpful
this helpful
Ashtons did a very professional job - and at a good price. Unlike a few other agents that I have worked with, they are much more personable. I would heartily recommend them to other landlords....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2013
Sep 03,2013
0
people found
this helpful
this helpful
From the moment I made my enquiry to the day I moved in to the flat, Mr. Telson has been available to answer any questions I may have had; he is also very professional, punctual and courteous. I would highly recommend Ashtons....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2013
Jul 15,2013
0
people found
this helpful
this helpful
Simon was very helpful in our recent property purchase - he accompanied us on 3 viewings of the property and was good at liaising with the vendor and tracking the progress of our purchase. He was always very polite and pleasant, and went out of his ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2013
Jun 05,2013
0
people found
this helpful
this helpful
Both Simon and Andrew were very responsive during our property search, and have been since then as managers of the property we decided to rent. They both approached my (numerous!) requests with a 'can-do' attitude, and went out of their way to make our move ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2013
Jun 02,2013
0
people found
this helpful
this helpful
Simon acted professionally and pragmatically when confronted with an unexpected much longer process than originally anticipated which could have easily derailed the sale.
Simon skillfully kept the transaction alive and saw it through to its successful completion a few days ago....
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2013
May 29,2013
0
people found
this helpful
this helpful
Jake is very personable and easy to deal with. When we first met him he listened to what we wanted and then became very active in sourcing prospective properties. He presented the viewings very well and positively gave us the upside on each property but ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:10 AM 28/04/2017 by allAgents
