100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
What We DoAshtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the ...
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What We Do
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Latest Reviews
View all Reviews 176
21st Jan 2020
reviewed by 'Rebecca'
20th Feb 2019
reviewed by 'LC'
13th Feb 2019
reviewed by 'Never'
31st Aug 2018
reviewed by 'Mike'
15th Nov 2017
reviewed by 'Megan'
9th Nov 2017
reviewed by 'NickP'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £365,000 | £2,995,000 |
| Lettings | 100% | 89% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 0 | 106 | 1 | 12 | 0 | 16 | 1 | 6 | 0 |
Areas covered
- NW1
- Primrose Hill
- NW3
- Camden
- NW8
- Chalk Farm
Address
140 Gloucester Avenue
Primrose Hill,London
City of London
NW1 8JA
020 7586 0049
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Mar 09,2015
Mar 09,2015
0
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Simon from Ashtons was patient and helpful in helping me, a first time London tenant, through the renting process. He was very accommodating and readily available to answer all the questions I had. After I have moved in, he has also been proactive in making ...
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Mar 08,2015
Mar 08,2015
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Paige was an absolute pleasure to deal with. She was very professional and extremely accommodating to me and my busy schedule. She would arrange viewings to suit me and some were very late and sometimes I would call her to see if she could make ...
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Mar 05,2015
Mar 05,2015
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Having not used an estate agency of this nature before, I was a little anxious as to how things would turn out. But Paige and Andrew were helpful and prompt, both in person and over email. A lift was offered from one viewing to the ...
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Feb 24,2015
Feb 24,2015
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I really appriceated to Paige ford to helping me to look for room,she give me a nice room,clean and a good area too as near to my jobs.after I viewing the room I straight away told her I'm gonna take that room ...
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Feb 18,2015
Feb 18,2015
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Simon genuinely helped me purchase a property, I received a service that was above and beyond from any estate agent i have working with in the past. I would not have managed to secure the property if it was not for Simons professional skills....
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Jan 25,2015
Jan 25,2015
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Paige was extremely helpful in arranging three showing on short notice and explaining the many terms and prcocesses used in the the UK with which my wife and I were not familiar. We made an offer, which was accepted on a flat and Paige continued ...
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Jan 12,2015
Jan 12,2015
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Paige was friendly, helpful and always responded in a timely manner. She assisted us with the correct paperwork to provide and was easy to talk to....
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Nov 26,2014
Nov 26,2014
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Ashtons delivered what they promised in all respects. The rent they got for my flat was what they had promised and they found a good tenant quickly. The flat needed to be renovated completely and as I do not live in London I relied on ...
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Nov 20,2014
Nov 20,2014
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After visiting seven different agencies that didn't show much interest in helping us with the fact that we urgently needed an apartment which would allow a pet, we came across Zac Levy from the Ashtons agency. The flat that we wanted was already under offer, ...
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Nov 19,2014
Nov 19,2014
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After being 4 weeks looking for a place to rent with my husband we found a place we really wanted online. The day of the viewing we meet Paige. After a couple of days we call her back saying we were interested in the studio but ...
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Nov 17,2014
Nov 17,2014
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I had a wonderful experience with Paige from Ashton's Real Estate from start to finish. Paige was reactive, trustworthy and pleasant to work with. She showed me a flat under complete renovation so it was hard to imagine the final outcome, and as I was ...
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Nov 07,2014
Nov 07,2014
1
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The guys at Ashtons did a great job extensively marketing our property and taking viewings, we were more than satisfied with the service they gave and the rent achieved. I would defiantly recommend them and will be using them in the future for other properties ...
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Nov 06,2014
Nov 06,2014
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My experience with Ashtons was great! I recently moved to the UK and didn't quite understand the lay of the land. Paige, was super helpful and was always ready with advice from setting up my TV to finding my way around the neighbourhood. I needed ...
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Nov 02,2014
Nov 02,2014
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This team went above and beyond. They made several offers for me and followed up on each one to ensure I had the perfect house. I was able to prospect and obtain this while overseas. Simon personally oversaw my furniture delivery and recommended an amazing ...
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Comment on agent fees
Fees were very reasonable if not less that I was willing to pay for the service I received.
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Sep 14,2014
Sep 14,2014
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I diligent and knowledgeable estate agent who went the extra mile to get a difficult, non-standard deal done on an off-plan, new-build property purchase....
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Sep 05,2014
Sep 05,2014
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I have dealt with Simon Philipp and with Andrew Telson at Ashtons Estate Agents and they both have been very efficient and polite with my tenancy process. In every occasion I have needed, from credit history and references check to the moving day, they have ...
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Aug 18,2014
Aug 18,2014
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The sale of the maisonette above our business turned out to be a complicated and long-drawn out affair, not least because we had to have 4 sets of solicitors on board. It ran well into a year and caused considerable stress and sleepless nights, none of ...
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Comment on agent fees
Simon honoured his original fee quotation despite all the extra time and work that was involved. It's worth noting that Ashtons only charged half of what Foxtons quoted and the sale figure achieved was considerably more than Foxtons said would be possible.
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Aug 18,2014
Aug 18,2014
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I instructed Ashtons on a flat in NW1 and within 48 hours they had carried out a number of inspections and achieved an acceptable offer. They then were very thorough in seeing the transaction through to exchange and then completion, liaising with the buyer, solicitors and ...
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There fees were very reasonable bearing in mind what some other agents charge
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Aug 01,2014
Aug 01,2014
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Simon was exremely helpful and patient and ensured the whole transaction ran smoothly. He seems to have found us the ideal tenants and we look forward to using Ashtons on future occassions....
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Jul 26,2014
Jul 26,2014
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Simon was extremely helpful and very swift to action all queries as we went along - emails and texts replied to within minutes. We completed within a month of first viewing - no mean feat and assisted by Simon's quick turnaround of detail....
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Jul 16,2014
Jul 16,2014
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Simon did an excellent job following up and addressing all our issues upon moving in. He helped us chase down vendors, helped us wait for installations and even helped us with finding removal companies. Even though he is not the property manager, he continues to ...
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Jul 03,2014
Jul 03,2014
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Brilliant service,great guys,Highly recommended.They were spot on with my requirements,available at any time.Cant expect anything better!!!...
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Jun 19,2014
Jun 19,2014
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Ashtons were fantastic to deal with. Thoughtful and professional in everything they did. They provided quality, vetted viewings, at times that worked for us and ensured we received timely feedback when necessary. I will continue to recommend there services....
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Jun 19,2014
Jun 19,2014
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All in all, very helpful, prompt and professional. Simon would often respond to emails outside of work hours and on the weekend to ensure the transaction would go through smoothly. We definitely felt the agents were working for us, and helping us to ensure we ...
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Jun 18,2014
Jun 18,2014
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We recently rented a flat through Simon Philipp from Ashtons estate agents. Simon was a pleasure to deal with throughout. He was super repsonsive and very helpful in getting us through the process quickly and efficiently....
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Jun 04,2014
Jun 04,2014
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I recently completed my move to the above property and Rachel and Andrew have been most helpful in guiding me through the process.
They both have been polite and attentive to my needs and requirements and I am over the moon with all aspects of ...
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Jun 03,2014
Jun 03,2014
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Rachel was great to deal with. Answered all my questions with authority and was very helpful, considering this was the first time I have had to move flats in over 10 years. The whole experience was very stressful, but Rachel helped make it less stressful. I ...
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May 21,2014
May 21,2014
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I found Simon Phillip very straightforward to deal with, with honest and realistic answers that I felt I could trust. He was helpful and understanding, and there was none of that sense of trying to sell you something. He was willing to help and advise ...
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May 21,2014
May 21,2014
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I found Ashtons to be responsive, honest and professional throughout the entire letting process. Simon (Ashtons agent) was patient with us and let us see the unit we were interested in multiple times. When it came to the negotiation and contract phase I felt like ...
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May 08,2014
May 08,2014
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I was very impressed with Ashtons service when letting my current flat through them. My partner had arranged a viewing with Rachel and was shown around the property at short notice and fell in love. We was ready to take it but I hadn't seen ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 9:10 AM 28/04/2017 by allAgents
