100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
What We DoAshtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the ...
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What We Do
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Latest Reviews
View all Reviews 176
21st Jan 2020
reviewed by 'Rebecca'
20th Feb 2019
reviewed by 'LC'
13th Feb 2019
reviewed by 'Never'
31st Aug 2018
reviewed by 'Mike'
15th Nov 2017
reviewed by 'Megan'
9th Nov 2017
reviewed by 'NickP'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £365,000 | £2,995,000 |
| Lettings | 100% | 89% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 0 | 106 | 1 | 12 | 0 | 16 | 1 | 6 | 0 |
Areas covered
- NW1
- Primrose Hill
- NW3
- Camden
- NW8
- Chalk Farm
Address
140 Gloucester Avenue
Primrose Hill,London
City of London
NW1 8JA
020 7586 0049
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Feb 27,2016
Feb 27,2016
0
people found
this helpful
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Having just left a previous tenancy under a bad experience from them. Going to Ashton's was the best possible decision! Paige was extremely professional and very helpful from the first moment we made contact. She went out of her way and over and beyond to ...
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Comment on agent fees
Good
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Feb 20,2016
Feb 20,2016
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Even when under severe pressure, which she appears to be most of the time, Paige is always ready to help - a pleasure to work with...
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Feb 20,2016
Feb 20,2016
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I was delighted with the professional, dedicated and courteous service we received at all times from Paige and all her colleagues. From the point of engagement and agreement of terms right through to handover the tenant Paige and her team kept us closely informed of ...
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Comment on agent fees
Fees were good and they did the job well so earned their fee.
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Feb 04,2016
Feb 04,2016
0
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Fantastic Service from start to Finnish. Paige helped us with all enquiries and was extremely helpful throughout the whole moving process. Professional and diligent throughout. Would thoroughly recommend both the agency and Paige....
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Comment on agent fees
Fees were acceptable.
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Jan 20,2016
Jan 20,2016
1
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Paige was sincere and helpful from beginning to end. A genuine pleasure to deal with and offered a proactive and prompt service. Just the type of person you need when looking for a new home, someone you can trust....
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Comment on agent fees
Competitive
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Jan 05,2016
Jan 05,2016
0
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Ashtons are the best. My agent went out of her way to treat me like an individual and really listened to my requirements and preferences. Paige is super friendly, very attentive, efficient and genuinely caring, couldn't recommend Ashtons more....
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Comment on agent fees
Fees are fair for the excellent service you get.
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Nov 18,2015
Nov 18,2015
0
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Paige was very helpful at the initial viewing, she knew all about the property and was very engaging.
When our offer was successful she talked us through all of the information needed from our side and answered any questions we had. She was professional throughout ...
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Comment on agent fees
The fees were a little steep compared to other agencies - but the service was far far better than any others I have used.
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Nov 10,2015
Nov 10,2015
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I am really happy with the service that Paige, the agent, provide me, she is kind, attentive an professional, so I felt really good informed during the process and she helps me to get my place quickly by doing all the calls and checking my ...
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Comment on agent fees
I find the fees ajusted to the service provided.
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Nov 07,2015
Nov 07,2015
0
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Courteous and kind, Simon and Paige were an abosolute delight to deal with at all times. They were always responsive and gave good advice regarding a number of matters, unstintingly. We felt we could depend on them and rely on their decency and wouldn't hesitate ...
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Comment on agent fees
We found their fees to be very reasonable and there were no 'hidden extras'.
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Nov 05,2015
Nov 05,2015
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Paige was really friendly and helpful throughout my letting process. She was always available to talk and responded very promptly to queries. In addition she really went out of her way to help me secure the property I really wanted. Leeor, the Administrator was also ...
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Comment on agent fees
As above, the fees are too high.
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Nov 05, 2015
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(1)
Dear Ceri,
Thank you for your review. I was a little surprised to read that you thought our fees were high, we charge £175 plus VAT per property and this figure is very competitive with agents within the area if not one of the lowest.
Regards
Simon Philipp ...
Oct 16,2015
Oct 16,2015
0
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Paige was very helpful in securing a flat for myself and my girlfriend. We needed a flat in a really short time and she could manage to have all the papers prepared and ready on time; with efficiency in her work and making sure she ...
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Comment on agent fees
Better than Foxtons and many others for sure :p
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Oct 15,2015
Oct 15,2015
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I found Paige to be very friendly, quick-to-act, knowledgeable, and she avoided using pressure tactics which some agents don't!...
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Oct 13,2015
Oct 13,2015
0
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Simon and Paige were responsible for letting my newly created 1 bedroom flat. It was my first experience of letting and i was hugely helped by them both to understand the process from beginning to end. They were efficient , friendly, organised and well informed. Photos and ...
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Comment on agent fees
fine. hoping they will be less next year if the tenant stays
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Oct 05,2015
Oct 05,2015
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We have had a fantastic experience when renting a property from Ashton's. Paige dealt with our move and has been fantastically helpful at every stage - always responding immediately to any concerns and questions.
Highly recommend....
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Sep 21,2015
Sep 21,2015
0
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As I was moving to London from outside of the UK and was unable to view properties in person, I initially had a difficult time trying to find a flat to let. However, when I first called Ashtons regarding one of their listing online, Leeor ...
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Sep 17,2015
Sep 17,2015
0
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Excellent service with attention to detail.
Listened to what we wanted and only sent tenants who matched our criteria.
Escorted tenants to all viewing and even checked them in on the first day without being requested to do so...
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Comment on agent fees
Less than average for the area
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Aug 28,2015
Aug 28,2015
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Simon made finding my flat and moving feel easy and hassle free. He was patient with my multiple requests to view the flat and show it to family members. He responded to all my requests/questions immediately. On top of that, he also worked around ...
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Aug 21,2015
Aug 21,2015
1
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Ashtons were extremely proficient in their work. I would strongly recommend them and will not hesitate to use them again....
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Aug 12,2015
Aug 12,2015
0
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My husband and I had limited time to find an apartment in the NW8 area and not only did Paige very quickly arrange for us to have access to several good quality apartments but she drove us to all of them. We were able to ...
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Aug 04,2015
Aug 04,2015
0
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Both myself and my partner couldn't recommend Paige and Leoor from Ashton's highly enough!
I had a short timescale in which to relocate to London, after being in contact with several estate agents and viewing a few flats we werent very hopeful until we stumbled ...
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Comment on agent fees
They were fair and affordable in comparison to others we had come across
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Jul 21,2015
Jul 21,2015
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Simon was very professional, on time and responsive. He assisted me a lot with various questions I had regarding the property and the contract. His co workers were also very nice with a lot courtesy....
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Comment on agent fees
fair, expected
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Jul 20,2015
Jul 20,2015
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Paige Ford was really quick in answering our questions and taking care of any problem. The whole documents process was easy and fast.
I have to say that until now Ashtons have been the best Estate Agents I've been in contact with.
Highly recommended...
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Jul 02,2015
Jul 02,2015
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We have a quite a few properties in the area and have always used Ashtons to rent them for us. We have always found them to be excellent. They always find us very good tenants and reference them thoroughly; we rarely have problems with any ...
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Comment on agent fees
the fees are very reasonable especially compared to other agents in the area
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Jul 01,2015
Jul 01,2015
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We have always used Ashtons to rent all the flats in our building here. We find Paige and Andrew to be very helpful and amenable. they always try to find us the best possible tenants and would recommend them to any other landlords in the ...
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Jun 29,2015
Jun 29,2015
0
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We appreciate their help. The property is satisfactory. They replied my questions quickly and help us solve our problems. Paige is nice and patient....
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Comment on agent fees
The fee is acceptable, though they haven't specified some of the fees when I asked.
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Jun 29,2015
Jun 29,2015
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Simon has been great from start to finish, really going above and beyond. He was always available when we needed anything, and very accommodating with all of our questions. He really made our experience smooth, as we had a learning curve with UK rental market, ...
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Jun 18,2015
Jun 18,2015
0
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I used Ashtons to rent out a property of mine in the area. Simon and Paige were absolute professionals in handling the whole process from viewings to getting contracts in place and references. I appreciated their attention to detail and was kept in the loop ...
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Jun 17,2015
Jun 17,2015
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I am very please with the assistance I received from Paige & Simon. They were very pro-active in keeping me informed of proceedings and forwarded relevant information in a timely manner. I found the whole process of dealing through Ashtons a stress-free experience and would definately ...
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May 26,2015
May 26,2015
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Simon and team have been exemplary in their management of my property in Primrose Hill. They are very fairly priced, extremely responsive, always professional, very knowledgeable, completely transparent and reliable. I would wholeheartedly recommend them to all landlords in the NW1 / NW3 area....
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Mar 20,2015
Mar 20,2015
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I got an excellent service from Paige, I viewed a few properties with her. We developed and maintained a good rapport through out my property search. She was on time for appointments and she remained within her professional bounds. She was transparent throughout until the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:10 AM 28/04/2017 by allAgents
