100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
What We DoAshtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the ...
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What We Do
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
We look forward to hearing from you
Regards,
Simon Philipp
Director
Latest Reviews
View all Reviews 176
21st Jan 2020
reviewed by 'Rebecca'
20th Feb 2019
reviewed by 'LC'
13th Feb 2019
reviewed by 'Never'
31st Aug 2018
reviewed by 'Mike'
15th Nov 2017
reviewed by 'Megan'
9th Nov 2017
reviewed by 'NickP'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £365,000 | £2,995,000 |
| Lettings | 100% | 89% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 0 | 106 | 1 | 12 | 0 | 16 | 1 | 6 | 0 |
Areas covered
- NW1
- Primrose Hill
- NW3
- Camden
- NW8
- Chalk Farm
Address
140 Gloucester Avenue
Primrose Hill,London
City of London
NW1 8JA
020 7586 0049
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Aug 31,2016
Aug 31,2016
1
people found
this helpful
this helpful
I have rented out my flat twice with the wonderful Ashton's team. Andrew is incredibly knowledgable on the market and advised me perfectly and Paige kept me in the loop constantly of progress and viewings. Nothing was ever too much effort for either of them ...
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Aug 31,2016
Aug 31,2016
1
people found
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this helpful
I have been working with Simon for years and now with Andrew and Paige over at Ashtons . Firstly I have to say they go well above and beyond any agents I have ever delt with . I live abroad and they look after my properties .Its ...
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Comment on agent fees
good .
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Aug 31,2016
Aug 31,2016
1
people found
this helpful
this helpful
Paige was absolutely brilliant. She was proactive and dilligent throughout the process.
I will definitely continue to use her for all our future work....
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Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
Very helpful and friendly throughout. Kept us updated with the process at all times and was easy to contact. Would recommend....
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Comment on agent fees
Reasonable
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Yes
Aug 30,2016
Aug 30,2016
1
people found
this helpful
this helpful
Paige was very kind and effective while arranging the viewing and during the viewing itself. She was afterwards very efficient in handling all the paperwork and very clear with the instructions as to how I should fill the paperwork....
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Aug 29,2016
Aug 29,2016
1
people found
this helpful
this helpful
Paige was a kind, friendly and extremely helpful agent. Always prompt to respond to my emails and happy to answer any questions regarding a property. She helped me with my first property in London and made my move from overseas a lot easier for me. ...
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Comment on agent fees
Good
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Yes
Aug 12,2016
Aug 12,2016
0
people found
this helpful
this helpful
Paige was a pleasure to deal with. She helped us secure a property to rent and guided us through the application process all within the week.
Great communication at all times, and kept us in the loop always.
I would not hesitate to deal with ...
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Comment on agent fees
In line with expectations.
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Aug 11,2016
Aug 11,2016
0
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Great service and super attentive to detail; loved working with Paige and she made the process of finding an apartment...
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Jul 29,2016
Jul 29,2016
0
people found
this helpful
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Andrew keeps me informed and is highly efficient. He is very generous with his time and proactive. I am very happy with the service I get from Ashtons....
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Comment on agent fees
at market
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Jul 19,2016
Jul 19,2016
0
people found
this helpful
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We met Paige for the first time when she showed us the flat (which we later then decided to make an offer on).
Paige was very attentive and listened to our concerns, responded to our questions, and made the whole flat-hunting experience easier, and much ...
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Comment on agent fees
I honestly think that the agent fees could be a little lower.
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Jul 19,2016
Jul 19,2016
0
people found
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Simon is very capable and efficient. Very easy to deal with. I am very happy with the service received from the whole Astons team....
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Comment on agent fees
Very reasonable
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Yes
Jul 15,2016
Jul 15,2016
0
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this helpful
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Paige was very approachable and kept us informed during our application process. She was very supportive and had an answer for all of our questions while maintaining a high level of professionalism....
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Yes
Jul 08,2016
Jul 08,2016
0
people found
this helpful
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Paige has been fantastic really helpful and accommodating.
Paige found us the perfect first home together in the area we wanted.
Thank you...
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Comment on agent fees
Good
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Yes
Jun 29,2016
Jun 29,2016
0
people found
this helpful
this helpful
My husband and I recently secured a flat with Ashtons.
Our initial contact was with Simon- we were immediately impressed by his attention to detail and professionalism on the phone.
Our agent Paige was excellent as well- we secured the flat at a negotiated price ...
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Jun 29,2016
Jun 29,2016
0
people found
this helpful
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Paige was great, she was very responsive and could answer all our questions when we were viewing the property and provided us with all the information we needed....
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Comment on agent fees
The fee's were higher than another agency we were speaking to but we are happy with the overall outcome.
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Jun 28,2016
Jun 28,2016
0
people found
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I found the service from Simon to be very accommodating. He was helpful through the whole process, ironing out any issues immediately. The office is very friendly and I would most certainly recommend....
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Jun 23,2016
Jun 23,2016
0
people found
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Paige has been extremely helpful in all of our dealings with her this week. She has responded really quickly to all of our queries and has done so pleasantly. She has made it really easy and stress free for us....
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Comment on agent fees
Expensive but in line with other agents.
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Jun 21,2016
Jun 21,2016
0
people found
this helpful
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From very first contact, Paige was meticulous, kind and reliable. She wasn't at all pushy; she was completely relaxed and genuine. She patiently answered all queries ans questions I had about the tenancy agreement and anything else involved after occupancy began.
The whole process, from ...
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Comment on agent fees
Administrative/reference fee: ‚£175 plus VAT (‚£210.00 in total). Deposit Protection Fee: ‚£42.00. Total Agency Fee: ‚£252.00.
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Jun 20,2016
Jun 20,2016
0
people found
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As a first time tenant, I was extremely glad about the help and support I got from Paige in finding a place to rent as well as taking care of all of the necessary paperwork. She was always prompt, friendly and able to answer all ...
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Jun 16,2016
Jun 16,2016
0
people found
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Paige was extremely helpful throughout the entire process. She was very knowledgeable about the property and kept us well informed. It was a pleasure dealing with her and Ashtons as they provide excellent customer service....
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Comment on agent fees
Competitive
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Yes
Jun 16,2016
Jun 16,2016
0
people found
this helpful
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Paige was great. Made everything clear and simple and was patient with me while I was getting my paper work together.
Not pushy at all - unlike most agents.
Happy with the service in general.
I always thought being an estate agent is the worst ...
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Comment on agent fees
The fees were a little bit too much but that's probably the agency's fault not Paige's.
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Jun 15,2016
Jun 15,2016
0
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Paige was really helpful at every stage of the process. She got back to me quickly and informatively on all of my questions, and I valued her honesty when asking about another possible flat to view. After I'd moved in she helped to advise me ...
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Jun 10,2016
Jun 10,2016
0
people found
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Provided quick responses to any enquiries that were raised and was very thorough throughout.
A professional service that I was very pleased with....
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Comment on agent fees
Good
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Yes
Jun 10,2016
Jun 10,2016
0
people found
this helpful
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Simon Philipp is a responsible and reliable property agent that he takes care of our property in a professional manner....
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Comment on agent fees
Agent's fees are reasonable.
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Yes
May 31,2016
May 31,2016
0
people found
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Purchased a flat through Ashtons, smooth process and Simon helped keep things moving and maintain contact with all parties without being too over the top....
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Comment on agent fees
n/a as a buyer
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May 11,2016
May 11,2016
0
people found
this helpful
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Knowledgeable about the property when we first looked around it. Very responsive on email and by phone. Was helpful in communicating between buyer and seller to push the deal across the line....
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Comment on agent fees
N/A - we were buying
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May 11,2016
May 11,2016
0
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Simon has been great during the whole process. Very helpful and informative, never felt in the dark about anything. Would definitely recommend, made something that could have been stressful not at all....
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May 10,2016
May 10,2016
0
people found
this helpful
this helpful
Paige was very helpful throughout all the steps of our renting process, always trying her best to accomodate our requests. Very kind and responsive....
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Comment on agent fees
Fair
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Apr 29,2016
Apr 29,2016
0
people found
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Is the first time I rent a property , Paige from the beginning was very attentive and professional .
I didn't have any problem , we arrange to view the property at the next day of my application .
After 2 days the property was rent to me . Without any ...
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Comment on agent fees
They fees could be a little bit lower
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Mar 07,2016
Mar 07,2016
0
people found
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I recently relocated from NYC to London and was looking for a flat within a tight budget and which would accept 2 dogs! A difficult situation to say the least. Paige was like breath of fresh air... extraordinarily helpful and honest, and attentive to my needs. ...
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Comment on agent fees
Fair and reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:10 AM 28/04/2017 by allAgents
