AshcroftGuest Estate & Letting Agents
5/5, 326 reviews
97% recommended
100% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £95,000 £725,000
Lettings 100% 99% £425 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 3 161 5 54 1 22 0 4 0
Areas covered
  • WA4
  • Stockton Heath
  • Appleton
  • Grappenhall
  • Warrington
  • Grappenhall Heys
  • Walton
Address

30 Walton Road
Stockton Heath,Warrington
Cheshire
WA4 6NL
01925 600066

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Fab!...”

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Aug 22,2019
Minithumbup
Tracy
Helen
By: 'Joe'
Aug 22,2019
0 people found
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Absolutely brilliant service throughout the entirety of my almost 3 years of being a tenant through Ashcroft Guest. Tracy in particular is an absolute asset to the company, and always goes above and beyond the call of duty. If I'm ever in the position where I ...
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“Amazing...”

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Aug 21,2019
Minithumbup
Helen
By: 'Ieva'
Aug 21,2019
0 people found
this helpful
Brilliant service all around. Definitely the best agency I’ve had. Excellent customer care and Helen is always going above and beyond. Definitely recommend!...
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“All staff very personable and easy to deal wi......”

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Aug 21,2019
Minithumbup
Helen
Martin
By: 'Steve'
Aug 21,2019
0 people found
this helpful
All staff very personable and easy to deal with. Upfront and straight to the point no sales jargon just people trying to solve problems. Have dealt with them for many years highly recommend them always helps when the owners still work in the business. Thanks...
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“Excellent customer service...”

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Aug 21,2019
Minithumbup
Helen
By: 'Stephanie'
Aug 21,2019
0 people found
this helpful
Helen has been fantastic from initial contact with Ashcroft Guest. She has been on hand to guide us through our first renting experience....
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“Had a good feeling about the agency from the ......”

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Aug 21,2019
Minithumbup
Tracy
Helen
By: 'Roueya'
Aug 21,2019
0 people found
this helpful
Had a good feeling about the agency from the first contact. I have been renting a property managed by AshcroftGuest for over 4 years now and they have been great, in particular Tracy. Issues are dealt with promptly and contractors they use are usually really good. ...
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“We have used Ashcroft Guest for the last 12 m......”

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Aug 21,2019
Minithumbup
Tracy
Helen
By: 'Tara'
Aug 21,2019
0 people found
this helpful
We have used Ashcroft Guest for the last 12 months and have found them very professional, efficient and a real pleasure to deal with. They have provided a first class service over the past year and continue to do so. We would highly recommend them....
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“Professional letting agent with friendly staff...”

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Aug 21,2019
Minithumbup
Helen
By: 'Jenny'
Aug 21,2019
0 people found
this helpful
They are a professional letting agent which provide the correct documentation to protect you as a tenant. They respond quickly to any issues that arise and the staff are very friendly. I would highly recommend....
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“Very friendly and helpful...”

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Aug 21,2019
Minithumbup
Helen
Tracy
By: 'Ron'
Aug 21,2019
0 people found
this helpful
Very friendly and helpful and kept me up to date on all the information I needed to complete my move...
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“Ashcroft Guest provide great service and are ......”

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Aug 21,2019
Minithumbup
Helen
Tracy
By: 'Matt'
Aug 21,2019
0 people found
this helpful
Ashcroft Guest provide great service and are very competent and professional. I have been using their services for over 16 years....
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“Excellent agents....”

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Aug 21,2019
Minithumbup
Helen
Tracy
By: 'Pauline'
Aug 21,2019
0 people found
this helpful
Excellent agents. Very professional and efficient. All aspects dealt with promptly and the staff are delightful and helpful. A personal service every time . Would have no hesitation in recommending this agent....
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“Ashcroft Guest...”

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Aug 21,2019
Minithumbup
Tracy
Helen
By: 'Holly'
Aug 21,2019
0 people found
this helpful
We’ve been renting through Ashcroft Guest for years now, and their service has been fab throughout. They sort any issues out the same day as reported, and they are consistently polite and professional in all areas. We would highly recommend them!...
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“Ashcroft Guest: a truly bespoke service...”

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Aug 17,2019
Minithumbup
Helen
Lesley
By: 'Justine'
Aug 17,2019
0 people found
this helpful
Ashcroft Guest are quite unlike any other estate agent I have ever encountered. Their mode of operation seems to be to listen carefully to their clients' objectives and to deliver same. They don't try to sell you what you don't want - mortgages, policies or ...
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“I have trusted AshcroftGuest to source tenants...”

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Aug 15,2019
Minithumbup
Helen
Tracy
By: 'Paul'
Aug 15,2019
0 people found
this helpful
I have trusted AshcroftGuest to source tenants for several years.A new tenant recently moved in to one of my properties and the experience served to remind me of the high level of support,knowledge and attention to detail Helen and the team provide. Excellent ...
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“Very professional and knowledgable, while als......”

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Aug 14,2019
Minithumbup
Helen
Tracy
By: 'Simon'
Aug 14,2019
0 people found
this helpful
Very professional and knowledgable, while also very friendly and easy to work with. Never had a problem with Helen and her team. Tracy always works around us to make things convenient for all. Thank you....
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“Absolutely amazing service....”

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Aug 14,2019
Minithumbup
Tracy
By: 'Michael'
Aug 14,2019
0 people found
this helpful
Absolutely amazing service. Tracy was alway helpful and quick to respond and was a perfect middle man between me and the landlords whenever issues arose. Couldn't recommend ashcroft guest any more....
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“Always professional and friendly...”

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Jul 24,2019
Minithumbup
By: 'Daniel'
Jul 24,2019
0 people found
this helpful
A perfect combination of professionalism and friendliness. Dealing with Ashcroft Guest was a seamless experience from start to finish, their team are always on hand if you need any questions answering be that a call or a text. Our moving experience was nothing but positive ...
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“Fantastic estate agents...”

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Jul 05,2019
Minithumbup
Helen
By: 'Eve'
Jul 05,2019
0 people found
this helpful
My experience with Ashcroft Guest has been overwhelmingly positive from viewing to completion. Helen and the team have been incredibly professional, friendly and have kept in regular contact to update me on the progress of my rental. I cannot recommend them highly enough....
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“OAP rental....”

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Jul 03,2019
Minithumbup
Helen
By: 'J&J'
Jul 03,2019
0 people found
this helpful
Helen was very helpful, professional and friendly, who helped us through our first rental in over 30 years, oh how times have changed....
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“100% happy...”

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Jun 30,2019
Minithumbup
Martin
Helen
By: 'Lorraine'
Jun 30,2019
1 people found
this helpful
We chose Ashcroft Guest to help us sell our home as we were so impressed with Martin’s enthusiasm for our property. He didn’t come armed with freebies or negotiating on the fee we had to pay or pushing how brilliant the company was, ...
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“Very efficient professional and responsive fr......”

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Jun 29,2019
Minithumbup
By: 'Rachel'
Jun 29,2019
0 people found
this helpful
Very efficient professional and responsive from start to finish any issues concerns during the rent always dealt with quickly Made my whole renting experience pleasurable . Also lovely selected properties to choose from Helen, Martin and team thank you...
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“We would recommend everyone to choose Ashcrof......”

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Jun 29,2019
Minithumbup
Martin
Helen
By: 'Roger'
Jun 29,2019
0 people found
this helpful
We would recommend everyone to choose Ashcroft Guest as there Property experts whether Rental or Buying a very dedicated team who work with you every step of the way and are proactive in communicating on a very regular basis you always feel that you are ...
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“Excellent service from the team at Ashcroft G......”

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Jun 26,2019
Minithumbup
Helen
Tracy
By: 'Sarah'
Jun 26,2019
0 people found
this helpful
Excellent service from the team at Ashcroft Guest from start to finish, they assisted me every step of the way. I would definately use them again in the future & recommend their services....
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“I have used Ashcroft Guest for the last 10 ye......”

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Jun 21,2019
Minithumbup
Helen
Tracy
By: 'Derek'
Jun 21,2019
0 people found
this helpful
I have used Ashcroft Guest for the last 10 years. I have found all of their staff a pleasure to deal with. They are all very helpful to me and if any one cannot answer a question that I pose to them - I know that ...
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“Professional and friendly...”

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Jun 21,2019
Minithumbup
Tracy
Helen
By: 'Steve'
Jun 21,2019
0 people found
this helpful
We have been lucky enough to have been looked after by Ashcroftguest letting agents for just over 4 years. From initial contact, viewing of property and finalising the contract we were handled with sheer professionalism and friendliness from Helen, to the continued support and extremely prompt ...
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“I found the owner and staff well trained and ......”

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Jun 21,2019
Minithumbup
Helen
Tracy
By: 'David'
Jun 21,2019
0 people found
this helpful
I found the owner and staff well trained and competent in all aspects of my dealings with them. I needed a time sensitive transaction which they delivered professionally with a caring customer focused accountability....
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“I used this company to sell my aunts house . ......”

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Jun 21,2019
Minithumbup
Martin
By: 'Margaret'
Jun 21,2019
0 people found
this helpful
I used this company to sell my aunts house . From the outset I felt completely confident with their company. They were extremely professional at all levels but also friendly and approachable at all times. They maintained contact throughout and were available to answer any queries ...
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“Above & Beyond...”

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Jun 21,2019
Minithumbup
Helen
By: 'Ian'
Jun 21,2019
0 people found
this helpful
Very prompt and professional and lovely company to deal with. This is my first time renting a property and Helen made it very easy for me, would highly recommend!...
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“Excellent Service...”

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Jun 20,2019
Minithumbup
Helen
Tracy
By: 'Julhan'
Jun 20,2019
0 people found
this helpful
Ashcroft Guest have been my letting agents for about 3 - 4 years and I cannot recall one occasion when I've had cause to complain. They are pleasant and efficient and I rely on them totally. I would not hesitate to recommend them very highly....
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Comment on agent fees
From what I gather they are in line with other agents' fees.
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“Sales Agents...”

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Jun 20,2019
Minithumbup
Helen
Martin
By: 'Keith'
Jun 20,2019
0 people found
this helpful
I am both an owner occupier and a landlord and have used Ashcroft Guest to sell both my family home and surplus investment properties in recent years. My experiences on all fronts has been very positive with excellent local knowledge combined with a first class ...
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Comment on agent fees
Given the quality and professionalism shown in their service I consider the fees charged to be very competitive.
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“Great service...”

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Jun 20,2019
Minithumbup
Helen
Tracy
By: 'Brilus'
Jun 20,2019
0 people found
this helpful
Great service and reliability. Feel confident to have them look after your rental property, Excellent letting agents, keep you updated, do the best for you in finding good tenants....
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Comment on agent fees
Competitive fees
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Staff picture Helen
(285)
Staff picture Tracy
(137)
Staff picture Martin
(50)
Staff picture Lesley
(49)
Staff picture Julie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:12 AM 11/06/2019 by Martin Ashcroft

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