Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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ARLA NALS DPS SAGEagent
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“Katie communicated with me via email and also......”

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Mar 09,2021
Minithumbup
Katie
By: 'Becca'
Mar 09,2021
0 people found
this helpful
Katie communicated with me via email and also phone calls regarding a range of properties at Empyrean when I enquired and provided an excellent service. She spent time answering a range of questions and helped me to choose a suitable apartment without bias, which I ...
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“Katie who showed us around was really warm an......”

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Mar 09,2021
Minithumbup
Katie
By: 'Maxine'
Mar 09,2021
0 people found
this helpful
Katie who showed us around was really warm and friendly and made us feel very at ease! She's the nicest person I've had show me a flat so deffo 5 stars from me. She's also been very helpful with letting us know the next steps in ...
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“5 star service...”

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Mar 08,2021
Minithumbup
Irfan Moghul
By: 'Danielle'
Mar 08,2021
0 people found
this helpful
Irfan from the Monton branch was so helpful and delivered great customer service throughout the process of booking a viewing to leaving a holding fee. I’ve never used ascend but would recommend to a friend, very polite and friendly staff that are very thorough ...
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“We'll never rent from Ascend again...”

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Mar 05,2021
Minithumbdown
By: 'Frustrated Tenant'
Mar 05,2021
30 people found
this helpful
It's a shame ascend properties were unable to live up to their expectation as being a reputable service. Firstly when we moved into the property the code on the key was wrong to get into the building, the hob didn't work for 2 months before someone ...
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“Great service 100% recommend...”

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Mar 04,2021
Minithumbup
Joseph McCorkindale
By: 'Laura Riding'
Mar 04,2021
0 people found
this helpful
Joe was great very professional and very efficient kept me up to date with everything and re assured me throughout the whole process. Would definitely recommended ascend properties to anyone....
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“Helpful and Efficient...”

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Mar 02,2021
Minithumbup
Katie
By: 'Cate'
Mar 02,2021
0 people found
this helpful
Very helpful and quick to reply! Made the process of applying for a tenancy easy. A pleasure to deal with!...
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“very helpful...”

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Mar 01,2021
Minithumbup
Catalina Matei
By: 'John'
Mar 01,2021
0 people found
this helpful
Catalina has been very helpful so far with regards to securing viewings and emailing information when requested. Thank you John...
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“Consistently bad...”

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Feb 26,2021
Minithumbdown
Lora Barker
By: 'Paul'
Feb 26,2021
29 people found
this helpful
As a landlord I found their service deeply unsatisfactory and their treatment of my tenants unacceptable. Over the course of managing my property they failed to spot water damage in an inspection, failed to get a contractor to attend to damage once requested for 3 months, ...
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“The team was really helpful and quick in resp......”

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Feb 23,2021
Minithumbup
Joseph McCorkindale
By: 'Emily'
Feb 23,2021
0 people found
this helpful
The team was really helpful and quick in responding. Only issue was that sometimes it was confusing who I was meant to talk to as I would have emails from a different person for referencing, application and querying at the beginning. However, every person is ...
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“Fantastic experience! Katie was very helpful ......”

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Feb 16,2021
Minithumbup
Katie
By: 'Megan'
Feb 16,2021
0 people found
this helpful
Fantastic experience! Katie was very helpful and enthusiastic about the property which I viewed. She was friendly, chatty and handled any concerns quickly and efficiently, but let us take our time to look around. At no point did I feel rushed or under pressure. After ...
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“Lovely & friendly, sold the apartment really ......”

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Feb 16,2021
Minithumbup
Katie
By: 'Henry Sheard'
Feb 16,2021
0 people found
this helpful
Lovely & friendly, sold the apartment really well! Excited to get moved in ! Thank you For all your help Katie...
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“My experience with ascend properties and Jose......”

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Feb 16,2021
Minithumbup
Joseph McCorkindale
By: 'Jessica'
Feb 16,2021
0 people found
this helpful
My experience with ascend properties and Joseph were great, they were super quick and efficient with their responses and communication which helped significantly with me securing my ideal property quickly as soon as it came on the market. The team were also extremely patient and ...
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“Excellent. Very efficient and professional. R......”

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Feb 16,2021
Minithumbup
Joseph McCorkindale
By: 'Lucie'
Feb 16,2021
0 people found
this helpful
Excellent. Very efficient and professional. Requested information for a rental that was already reserved, so gave us details of another property that we have applied for. Thank you!...
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“Reserving a property...”

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Feb 16,2021
Minithumbup
Jessica
By: 'Liam'
Feb 16,2021
0 people found
this helpful
Me and my partner have just reserved a property to rent via this company and they couldn’t help us enough. They were very clear in their emails and phone calls and it was a very simple and easy process....
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“Really helpful and prompt information on a pr......”

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Feb 14,2021
Minithumbup
Ektha Mehta
By: 'Will'
Feb 14,2021
0 people found
this helpful
Really helpful and prompt information on a property I ended up renting! I'd definitely recommend Ascend for a fast and easy service....
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“Service has been excellent from the get go fr......”

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Feb 11,2021
Minithumbup
Katie
By: 'Jason'
Feb 11,2021
0 people found
this helpful
Service has been excellent from the get go from initially dealing with Ben who sent me two other properties to view whilst the video was recorded for the one I enquired about, to Katie who has dealt with all my queries to which these were ...
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“Adent was Very professional indeed. Was very ......”

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Feb 10,2021
Minithumbup
Ardent
By: 'Kelvin'
Feb 10,2021
0 people found
this helpful
Adent was Very professional indeed. Was very helpful and kept in touch as I have a very demanding job with no time to house hunt. 5 stars is not enough for the assistance he provided....
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“Arden was lovely and helpful from start to finish!...”

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Feb 10,2021
Minithumbup
Ardent
By: 'Tyler Daniel'
Feb 10,2021
0 people found
this helpful
Arden was lovely and helpful from start until we received our apartment offer. The whole experience has been so fast and exciting thanks to Ardent and because of him we have a beautiful new home to move into!...
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“I am really pleased with this Agency. I worke......”

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Feb 09,2021
Minithumbdown
Katie
Amanda Field
By: 'Justyna'
Feb 09,2021
0 people found
this helpful
I am really pleased with this Agency. I worked with Katie, who was extremely helpful in finding my new home! She answered all of my questions I had, arranged for a face to face viewing so I could see the property. Referencing process and application ...
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“Laura is an absolute delight to be in contact......”

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Feb 08,2021
Minithumbup
Laura Murphy
By: 'G.ELLEN'
Feb 08,2021
0 people found
this helpful
Laura is an absolute delight to be in contact with. She has helped us out so much and the branch has an amazing asset to their team....
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“I have recently applied to rent a property an......”

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Feb 08,2021
Minithumbup
Katie
By: 'Michele Long'
Feb 08,2021
0 people found
this helpful
I have recently applied to rent a property and dealt with Katie Blackburn.Katie was extremely efficient and provided the information I required in a prompt manner.She has excellent communication skills and has kept me updated throughout.I wanted to thank Katie for all ...
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“Very pleased with the service provided by Ard......”

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Feb 04,2021
Minithumbup
Ardent
By: 'Marlena'
Feb 04,2021
0 people found
this helpful
Very pleased with the service provided by Ardent. He was very professional and clear. The viewing went smoothly and the process of obtaining the house was very easy. Thank you Ardent...
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“Quick and easy process with the right support......”

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Feb 04,2021
Minithumbup
Eleanor Crockett
Courtney Davis-Parkes
By: 'Jason'
Feb 04,2021
0 people found
this helpful
Quick and easy process with the right support, both members of staff were helpful and attentive. All questions answered in a timely fashion. Thanks....
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“the experience with ascend properties was fan......”

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Feb 04,2021
Minithumbup
Joseph McCorkindale
By: 'hollie'
Feb 04,2021
0 people found
this helpful
the experience with ascend properties was fantastic. They were helpful and efficient at all times. The agent was friendly and always called me back with options etc. the process was quick and simple. i felt like i had been given lots of information including a ...
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“Katie was ace!...”

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Feb 03,2021
Minithumbup
Katie
By: 'Nick'
Feb 03,2021
0 people found
this helpful
After a rather awful experience with our previous lettings agent and having to cut our contract early - it was a very refreshing change dealing with someone so professional and friendly! We were showed round a number of properties by Katie and both myself and ...
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“Brilliant service today from Katie....”

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Jan 29,2021
Minithumbup
Katie
By: 'Michael'
Jan 29,2021
0 people found
this helpful
Brilliant service today from Katie. One of the nicest agents I’ve met recently when viewing properties. Very knowledge about the development, answered all my questions. Highly recommended....
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“The experience so far has been fantastic!! R......”

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Jan 28,2021
Minithumbup
Courtney Davis-Parkes
By: 'Emma'
Jan 28,2021
0 people found
this helpful
The experience so far has been fantastic!! Really friendly and efficient :-). Would highly recommend Ascend and Courtney in particular!...
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“Katy was so friendly helpful informative, eff......”

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Jan 28,2021
Minithumbup
Katy
By: 'Dagnall'
Jan 28,2021
0 people found
this helpful
Katy was so friendly helpful informative, efficient and pleasant. Best letting agent I've ever come across. Everything was done really quickly and professionally...
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“Courtney was very helpful, the process was sm......”

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Jan 28,2021
Minithumbup
Courtney Davis-Parkes
By: 'Kristian'
Jan 28,2021
0 people found
this helpful
Courtney was very helpful, the process was smooth and precise and we managed to secure the property within less than 24hrs. Very happy with the 5 star service....
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“Amazing service thank you so much! Really sim......”

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Jan 28,2021
Minithumbup
Katie
By: 'Kiera'
Jan 28,2021
0 people found
this helpful
Amazing service thank you so much! Really simple and straightforward process which we felt supported throughout. Covid 19 government guidelines were followed at all times during the visit and staff were available to support us at all stages of the application process. Katie was so helpful ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties