Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS DPS SAGEagent
Images & Videos

“I am extremely happy with the service provided from start ......”

Share on :
Jan 23,2015
Minithumbup
By: 'Scott'
Jan 23,2015
0 people found
this helpful
I am extremely happy with the service provided from start to finish! I found my experience quick and easy to deal with and was also able to complete the viewing in my dinner hour with time to spare. I would 100% work with ascend properties again....
read full review
Comment on agent fees
I believe the fees are reasonable didn't break the bank
Was this helpful? Yes

“Ascend and in particular Ryan are brilliant to deal with, ......”

Share on :
Jan 21,2015
Minithumbup
By: 'Tina'
Jan 21,2015
0 people found
this helpful
Ascend and in particular Ryan are brilliant to deal with, we have rented for 12 years and they have been the most friendly, personable and professional to deal with so far. Nothing is too much trouble and they are always happy to help....
read full review
Comment on agent fees
Really reasonable compared to other agents
Was this helpful? Yes

“After dealing with other agencies that made our life a ......”

Share on :
Jan 21,2015
Minithumbup
By: 'Fabrizio'
Jan 21,2015
0 people found
this helpful
After dealing with other agencies that made our life a real hell, me and my girlfriend searched for something different. We didn't know Ascend, so we tried to use its services and we are happier than ever. Ryan was extremely kind and well informed on ...
read full review
Was this helpful? Yes

“The staff of this company and specifically Ryan have been ......”

Share on :
Jan 20,2015
Minithumbup
By: 'Elisabetta'
Jan 20,2015
0 people found
this helpful
The staff of this company and specifically Ryan have been really nice and available for every query or question we had. For the first time a relaxing experience with an estate agency. I absolutely recommend them....
read full review
Was this helpful? Yes

“A Friendly and quick service. Endeavoured to answer all queries ......”

Share on :
Jan 19,2015
Minithumbup
By: 'Nick'
Jan 19,2015
0 people found
this helpful
A Friendly and quick service. Endeavoured to answer all queries regarding the tenancy and was prompt in communication. I would recommend....
read full review
Was this helpful? Yes

“Ashley was very helpful and friendly in showing us around ......”

Share on :
Jan 17,2015
Minithumbup
By: 'Jess'
Jan 17,2015
0 people found
this helpful
Ashley was very helpful and friendly in showing us around the apartment and answered any questions we had. He's a top employee and definitely had influence on our decision to take the apartment. We look forward to seeing him again....
read full review
Comment on agent fees
The agents fees were very reasonable thanks to Ashley
Was this helpful? Yes

“Ryan and Ascend were great when helping us on our ......”

Share on :
Jan 17,2015
Minithumbup
By: 'Adam'
Jan 17,2015
0 people found
this helpful
Ryan and Ascend were great when helping us on our flat hunt, and I would highly recommend them to anybody! Ryan was friendly, professional and honest giving us helpful advice and guidance throughout the process. He was always clear in his communication and made sure ...
read full review
Was this helpful? Yes

“Estate agent was punctual and polite when i arrived. He ......”

Share on :
Jan 16,2015
Minithumbup
By: 'Ben'
Jan 16,2015
0 people found
this helpful
Estate agent was punctual and polite when i arrived. He had good knowledge of the building and the surrounding area. All questions were answered immediately and to my satisfaction. Information regarding the property was emailed directly to me shortly after the deposit was taken. Deposit ...
read full review
Was this helpful? Yes

“Since ascend took over my property as managing agents .. i ......”

Share on :
Dec 17,2014
Minithumbup
Lora Barker
Adam Stephenson
By: 'leanne'
Dec 17,2014
0 people found
this helpful
Since ascend took over my property as managing agents .. i have found them very prompt and efficient .. dealing with any problems or queries generally on the day ... I mainly dealt with Lora who always went out of her way to help me and always kept ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“Well handled through a difficult purchase. Kept up to date ......”

Share on :
Dec 16,2014
Minithumbup
By: 'anon'
Dec 16,2014
0 people found
this helpful
Well handled through a difficult purchase. Kept up to date with communication and was quick to act when the developer allowed...
read full review
Was this helpful? Yes

“I have dealt with Ryan for many years now in ......”

Share on :
Dec 16,2014
Minithumbup
By: 'Joe'
Dec 16,2014
0 people found
this helpful
I have dealt with Ryan for many years now in sales and managing my properties and he has always been professional and helped me buy some excellent properties. I cannot recommend Ryan and Ascend highly enough....
read full review
Comment on agent fees
They have always been competitive
Was this helpful? Yes

“Would just like to thank Adam and the team for ......”

Share on :
Dec 16,2014
Minithumbup
Adam Stephenson
By: 'Nic'
Dec 16,2014
0 people found
this helpful
Would just like to thank Adam and the team for the excellent job they do. Can honestly say without their help I wouldn't be able to manage my portfolio. They are hugely reassuring and competent in what they do and I would definitely recommend them ...
read full review
Was this helpful? Yes

“My experience with Ascend Properties has been excellent especially the ......”

Share on :
Dec 15,2014
Minithumbup
By: 'Claire'
Dec 15,2014
0 people found
this helpful
My experience with Ascend Properties has been excellent especially the service received from Ryan Mullender. He is professional, communicative and really knows the business of property sales in Manchester. He has given me great advice about the price and marketing in general and ensured that ...
read full review
Was this helpful? Yes

“I would like to say a big thank you to ......”

Share on :
Dec 15,2014
Minithumbup
By: 'Anna'
Dec 15,2014
0 people found
this helpful
I would like to say a big thank you to Ryan. He is professional, friendly and extremely thorough in all that he has done for me and I would highly recommend Ryan and Ascend Properties if you are looking for a place to rent....
read full review
Was this helpful? Yes

“Having just used Ascend to find a new property, the ......”

Share on :
Dec 12,2014
Minithumbup
By: 'JLawless'
Dec 12,2014
0 people found
this helpful
Having just used Ascend to find a new property, the experience was great from the beginning. I first dealt with Rob, who helped me arrange my appointment at a suitable time around my work schedule. He then helped me rearrange it to an earlier one ...
read full review
Comment on agent fees
Fee's were low to average in total.
Was this helpful? Yes

“I would like to take this opportunity to thank Adam ......”

Share on :
Dec 11,2014
Minithumbup
Adam Stephenson
By: 'Suzanna'
Dec 11,2014
0 people found
this helpful
I would like to take this opportunity to thank Adam for his dedication, help & support in managing my property portfolio. He always delivers a first class service, above & beyond the call of duty consistently exceeding expectations. His professional approach & sound advice is definitely commended, easily ...
read full review
Was this helpful? Yes

“My experience has been a very good one. Ryan has ......”

Share on :
Dec 11,2014
Minithumbup
By: 'John'
Dec 11,2014
0 people found
this helpful
My experience has been a very good one. Ryan has been very easy to get hold of and has helped with any problems I had in a timely fashion. Buying a property is never as easy as you would like so it's useful to have ...
read full review
Was this helpful? Yes

“Ascend were really helpful when it came to looking for ......”

Share on :
Dec 10,2014
Minithumbup
By: 'Alex'
Dec 10,2014
0 people found
this helpful
Ascend were really helpful when it came to looking for a flat to rent and offered great, genuine advice on renting in Manchester. Since moving into an Ascend property, we have witnessed their prompt, efficient customer service and have had no problems whatsoever when it ...
read full review
Was this helpful? Yes

“The most professional estate agents I have come across in ......”

Share on :
Dec 10,2014
Minithumbup
By: 'Karolina'
Dec 10,2014
0 people found
this helpful
The most professional estate agents I have come across in Manchester. Excellent service, fantastic team and pleasure to deal with. Great rates for both tenants and landlords and property management is outstanding - repairs get done in an instant, funds come in when promised. Overall ...
read full review
Was this helpful? Yes

“I have worked with Adam for a number of years ......”

Share on :
Dec 10,2014
Minithumbup
Adam Stephenson
By: 'Mitul'
Dec 10,2014
0 people found
this helpful
I have worked with Adam for a number of years now and his customer service, promptness, solution focused attitude and all round willingness to go the extra mile is nothing short of exceptional. No hesitation in recommending him to anyone....
read full review
Was this helpful? Yes

“Ryan has done a great job in selling my property, ......”

Share on :
Dec 09,2014
Minithumbup
By: 'MB'
Dec 09,2014
0 people found
this helpful
Ryan has done a great job in selling my property, going above and beyond with both myself and the buyer. When initially selling the property he put me at ease and explained everything in depth - nothing was too much to ask. He then kept ...
read full review
Was this helpful? Yes

“Adam had been a great to us. As me and ......”

Share on :
Dec 09,2014
Minithumbup
Adam Stephenson
By: 'Rishi'
Dec 09,2014
1 people found
this helpful
Adam had been a great to us. As me and my brother live down south it was very hard for us to get a grip of our investment. Adam took it by the horns and has sorted everything out from us, be it a clean ...
read full review
Was this helpful? Yes

“I have recently purchased a property through Ascend Properties. Throughout ......”

Share on :
Dec 09,2014
Minithumbup
By: 'Rebecca'
Dec 09,2014
0 people found
this helpful
I have recently purchased a property through Ascend Properties. Throughout the process Ryan Mullender has been brilliant, he responded promptly to my enquiries and problems and contacted me with updates on the purchase without being prompted. I will definitely be recommending Ascend to others and ...
read full review
Was this helpful? Yes

“The best letting agent, I was dealing so far. Prompt, ......”

Share on :
Dec 06,2014
Minithumbup
By: 'Krisztian'
Dec 06,2014
0 people found
this helpful
The best letting agent, I was dealing so far. Prompt, accurate services, helpful staff. The customer is first. Highly recommended. 5* !...
read full review
Was this helpful? Yes

“I have been dealing with Ryan at Ascend now for ......”

Share on :
Nov 17,2014
Minithumbup
By: 'Mike'
Nov 17,2014
0 people found
this helpful
I have been dealing with Ryan at Ascend now for the past 9 months due to buying a new build property at The Point. I can only say Ryan and the company are nothing but professional and I cannot recommend them highly enough....
read full review
Was this helpful? Yes

“We are just start a process to rent a flat ......”

Share on :
Nov 07,2014
Minithumbup
By: 'DV'
Nov 07,2014
0 people found
this helpful
We are just start a process to rent a flat with Ascend Properties and Ryan Mullender is our agent! He is a very friendly and reliable person and we get a top treatment from him. He showed us around the whole property and also in ...
read full review
Was this helpful? Yes

“We are currently in the process of buying a new ......”

Share on :
Oct 18,2014
Minithumbup
By: 'MV'
Oct 18,2014
0 people found
this helpful
We are currently in the process of buying a new build in Manchester City Centre and have been dealing with Ryan Mullender since the start of the project. We have been extremely satisfied with the service he has offered us. He is extremely professional and ...
read full review
Comment on agent fees
Still in the process of letting the property with this company. The fees that we will be paying are extremely competitive, especially for full management.
Was this helpful? Yes

“Rob was really helpful and friendly. He showed us every ......”

Share on :
Oct 17,2014
Minithumbup
Robert
By: 'Timi'
Oct 17,2014
0 people found
this helpful
Rob was really helpful and friendly. He showed us every part of the cute apartment. We were the last viewers for the day but he was us feel unhurried as he took us through the apartment. He explained in detail all the information pertaining that ...
read full review
Was this helpful? Yes

“Have been looking for flat for a while is manchester ......”

Share on :
Oct 17,2014
Minithumbup
By: 'Skye'
Oct 17,2014
0 people found
this helpful
Have been looking for flat for a while is manchester city venter as I have recently relocated from the Wirral for a graduate job. Having now dealt with an awful lot of manchester letting agency's ascend have been by far the best. Ashley was efficient ...
read full review
Was this helpful? Yes

“I generally avoid letting agens like the plague. They are ......”

Share on :
Oct 13,2014
Minithumbup
Adam Stephenson
By: 'Martin'
Oct 13,2014
0 people found
this helpful
I generally avoid letting agens like the plague. They are almost uniformaly awful to deal with. My experience going through severak to find somewhere to live did not change that opinion. Except Ascend. Despite being new and havign quite a few technical issues when I ...
read full review
Comment on agent fees
The fees were reasonable given the average rates. Not the cheapest but far from the most expensive.
Was this helpful? Yes

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



Get in touch with

Ascend Properties