Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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ARLA NALS DPS SAGEagent
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“Thanks to Ryan and all at Ascend for helping me ......”

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Feb 15,2015
Minithumbup
By: 'Breton'
Feb 15,2015
0 people found
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Thanks to Ryan and all at Ascend for helping me find my perfect property. Friendly, attentive service that I would highly recommend to anyone looking to make a move! Thanks again...
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“Ryan has responded swiftly to any calls and texts I've ......”

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Feb 11,2015
Minithumbup
By: 'John'
Feb 11,2015
0 people found
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Ryan has responded swiftly to any calls and texts I've made and my experience has been good so far. Admin fees are lower than many other agents I came across whilst searching for a flat, and the service has been great....
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“Ryan gave a friendly greeting upon meeting at the property ......”

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Feb 11,2015
Minithumbup
By: 'Holly'
Feb 11,2015
0 people found
this helpful
Ryan gave a friendly greeting upon meeting at the property and was very knowledgeable about the building and the flat itself. He was personable and paid attention to myself and the others viewing the property and fully answered all of our questions. Not like them ...
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Comment on agent fees
Not as much as other places but a necessary evil
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“Ascend have been great in assisting us to find a ......”

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Feb 10,2015
Minithumbup
By: 'Emily'
Feb 10,2015
0 people found
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Ascend have been great in assisting us to find a property to rent, they were quick in contacting us and setting up viewings, and were open and honest about tenancies locations, demand etc. Ryan was lovely and friendly assisting in making the process easy and ...
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“Our experience with Ascend and with Ryan was a brilliant ......”

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Feb 10,2015
Minithumbup
By: 'hmniw'
Feb 10,2015
0 people found
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Our experience with Ascend and with Ryan was a brilliant one. Ryan was very professional, friendly, and knowledgeable, and as this was the first time I was moving out of my parents and into my own place, he made everything incredibly simple and straight forward ...
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“Ashley was great on time . Told me every think I ......”

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Feb 08,2015
Minithumbup
By: 'Katie'
Feb 08,2015
0 people found
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Ashley was great on time . Told me every think I needed to no about the apartment very pleased with the service...
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“When contacting Ascend they were quick and efficient at booking ......”

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Feb 08,2015
Minithumbup
By: 'Danielle'
Feb 08,2015
0 people found
this helpful
When contacting Ascend they were quick and efficient at booking me a viewing at a convenient time for myself and knowing that the property I wanted was greatly under demand I appreciated the efficient service. Ryan was a great agent to have show you round ...
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“we where very satisfied with the service that was provided ......”

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Feb 06,2015
Minithumbup
By: 'Chiara'
Feb 06,2015
0 people found
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we where very satisfied with the service that was provided to us staff members were friendly and helpful they were also fast with the paper work side...
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“Me and my girlfriend were both very pleased with the ......”

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Feb 05,2015
Minithumbup
By: 'Farouk'
Feb 05,2015
0 people found
this helpful
Me and my girlfriend were both very pleased with the sevice that was provided the staff were very friendly and cheerful and knew exactly what they were talking about...
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“Very welcoming and friendly and gave a great thorough showing ......”

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Feb 04,2015
Minithumbup
By: 'Atranter'
Feb 04,2015
0 people found
this helpful
Very welcoming and friendly and gave a great thorough showing of the property. Gave great advice on local shops and public transport links which was ideal as I was new to the area! Was very genuine and honest with his views on the property which ...
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Comment on agent fees
Very reasonable fees and very quick process.
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“Ryan was very helpful and met all our needs. The ......”

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Feb 03,2015
Minithumbup
By: 'Zhanna'
Feb 03,2015
0 people found
this helpful
Ryan was very helpful and met all our needs. The viewing was a last minute appointment but Ascend made sure that we were about to view the property and explained all the steps needed to acquire it. This was a very smooth process and without ...
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Comment on agent fees
They were affordable
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“The agent was super friendly. Very easy to speak to ......”

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Feb 03,2015
Minithumbup
By: 'Val'
Feb 03,2015
0 people found
this helpful
The agent was super friendly. Very easy to speak to and understood exactly what I was looking for. The House was brilliant, very spacious, fully furnished. It was exactly as advertised. The price was very good for the size and aspects of the property. Very ...
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“Dealt with Rob over the phone, organising property viewings, he ......”

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Feb 03,2015
Minithumbup
Robert
By: 'Sarah'
Feb 03,2015
0 people found
this helpful
Dealt with Rob over the phone, organising property viewings, he was efficient, very organised and lovely to talk to. Met Ryan at the property and he was delightful. Sang in the elevator in lieu of lift music. A cheery man who was very helpful and ...
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“Ashley was very helpful and informative. He had great knowledge ......”

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Jan 29,2015
Minithumbup
By: 'Rhee'
Jan 29,2015
0 people found
this helpful
Ashley was very helpful and informative. He had great knowledge of the property- and understood what we were looking for....
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“I received great service from Ryan. He was there on ......”

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Jan 29,2015
Minithumbup
By: 'Behruz'
Jan 29,2015
0 people found
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I received great service from Ryan. He was there on time, professional and very informative about the property. He was quick to inform me about the changes which will be made to put my mind at ease and took the time to explain the application ...
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“Presented in a friendly and relaxed manner and was able ......”

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Jan 29,2015
Minithumbup
By: 'Grace'
Jan 29,2015
0 people found
this helpful
Presented in a friendly and relaxed manner and was able to supply all the information to the questions I had. Very helpfuI and I am happy with my experience!...
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“Ashley was kind, helpful and good at his job, if ......”

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Jan 28,2015
Minithumbup
By: 'James'
Jan 28,2015
0 people found
this helpful
Ashley was kind, helpful and good at his job, if I was to use ascend for anything else I would deal with Ashley. I would recommend his services to anyone looking to rent a property as we have....
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“Ashley first arranged a viewing for my partner and I ......”

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Jan 28,2015
Minithumbup
By: 'Ana'
Jan 28,2015
0 people found
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Ashley first arranged a viewing for my partner and I and was really flexible with the time. Ashley described the property well and completely helped the letting. Ashley was then available to arrange an additional viewing so I could take measurement and was really helpful....
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“Ashley is a very special letting agent, he works hard ......”

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Jan 28,2015
Minithumbup
By: 'A'
Jan 28,2015
0 people found
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Ashley is a very special letting agent, he works hard and it's nice to see someone like him doing what he truly loves....
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“Throughout my relocation to Manchester, these guys have been absolutely ......”

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Jan 28,2015
Minithumbup
By: 'Simon'
Jan 28,2015
0 people found
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Throughout my relocation to Manchester, these guys have been absolutely amazing help. From my first enquiries through to actually securing the property the knowledge and expertise shown have been a true credit to their profession....
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Comment on agent fees
Fees were very clear and reasonable. No hidden extras at all!
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“Ashley was very punctual and professional. He answered all my ......”

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Jan 27,2015
Minithumbup
By: 'Demi'
Jan 27,2015
0 people found
this helpful
Ashley was very punctual and professional. He answered all my questions and queries and was very informative about the process and the next steps. I would happily use Ashley and Ascend again and when I move they will be the first company I call....
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Comment on agent fees
The fee's were very good.
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“Ascend were easy to deal with, they replied promptly to ......”

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Jan 27,2015
Minithumbup
By: 'Gareth'
Jan 27,2015
0 people found
this helpful
Ascend were easy to deal with, they replied promptly to my initial email regarding the property and arranged a viewing very quickly. I arrived early to find the agent, Ashley was already there waiting for me. He was easy to get on with and knew ...
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“Ascend properties were very helpful and are a great agency ......”

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Jan 27,2015
Minithumbup
By: 'Kaloula'
Jan 27,2015
0 people found
this helpful
Ascend properties were very helpful and are a great agency and so far me and my partner have had no issues. The only negative thing I would say is the cost of the admins fees. I felt that £240 was a lot of money, especially compared ...
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Comment on agent fees
I felt like the fees paid were very high, especially when compared to the other agencies.
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“Very good services and very profesional happy with everything, world ......”

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Jan 26,2015
Minithumbup
By: 'Marcin'
Jan 26,2015
0 people found
this helpful
Very good services and very profesional happy with everything, world highly recommend this company, Ashley was very good at his job....
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Comment on agent fees
Very reasonable
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“When I contacted Ascend regarding the advert that I saw ......”

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Jan 25,2015
Minithumbup
By: 'Kripa'
Jan 25,2015
1 people found
this helpful
When I contacted Ascend regarding the advert that I saw on the website, they immediately booked me in for a weekend appointment. They also confirmed that I will be attending the viewing a few days before the appointment by text, which was very useful for ...
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Comment on agent fees
I think it is standard what most agents charge.
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“Ascend and Rob especially are great to deal with. They ......”

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Jan 25,2015
Minithumbup
Robert
By: 'Konstantinos'
Jan 25,2015
0 people found
this helpful
Ascend and Rob especially are great to deal with. They are very friendly and professional and are willing to help in everything needed. No problems at all, would recommend without the slightest hesitation....
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Comment on agent fees
Very reasonable
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“Ashley has been excellent, very informative and helpful, keep good ......”

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Jan 25,2015
Minithumbup
By: 'Daniella'
Jan 25,2015
4 people found
this helpful
Ashley has been excellent, very informative and helpful, keep good contact and has tried to deal with all my requests...
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“Ashley shown us around all available flats in the building ......”

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Jan 23,2015
Minithumbup
By: 'Louise'
Jan 23,2015
0 people found
this helpful
Ashley shown us around all available flats in the building was very helpful and advised us on lots of aspects of all flats. He was very kind and a pleasure to do business with....
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Comment on agent fees
Reasonable fees for amazing property
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“Ryan is very helpful and honest, two qualities very important ......”

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Jan 23,2015
Minithumbup
By: 'Victor'
Jan 23,2015
0 people found
this helpful
Ryan is very helpful and honest, two qualities very important for a letting agent, he helped me a lot choose the best place for myself and continues to provide support whenever I need anything related to the apartment. Thanks....
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“I am already existing tenant in alto apartments in city ......”

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Jan 23,2015
Minithumbup
By: 'Matej'
Jan 23,2015
0 people found
this helpful
I am already existing tenant in alto apartments in city center,and i am anyway happy ,from moment when they are took flat from bridgfords,i feel better,so i make decision go through asend,and it was good step.Rent the flat,was saccesfull....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Individual Branch Awards

Manchester, M3



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