Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Spoke to Rob, he made life very easy for us ......”

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Mar 20,2015
Minithumbup
Robert
By: 'Leanne'
Mar 20,2015
0 people found
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Spoke to Rob, he made life very easy for us and made the move from London to Manchester stress free!...
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“I enquired through the Rightmove website and received a very ......”

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Mar 20,2015
Minithumbup
Robert
By: 'Kathryn'
Mar 20,2015
0 people found
this helpful
I enquired through the Rightmove website and received a very prompt response from Rob via email. The viewing was arranged for the time I requested the next day and received a confirmation text with the property details and contact number... all very helpful. Rob was ...
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Comment on agent fees
Although I proceeded with the tenancy, the fees set for this company are on the higher end!
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“8 of us are moving from London-Manchester and we have been ......”

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Mar 19,2015
Minithumbup
By: 'Emzot'
Mar 19,2015
0 people found
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8 of us are moving from London-Manchester and we have been put together in the same block which is great! Very helpful....
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“Spoke to Ryan, he accommodated us form London to Manchester, ......”

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Mar 19,2015
Minithumbup
By: '49Undefeated'
Mar 19,2015
0 people found
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Spoke to Ryan, he accommodated us form London to Manchester, made sure that they put all of us in the same block, all very smooth....
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“Ascend Properties were extremely helpful finding a number of properties ......”

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Mar 19,2015
Minithumbup
By: 'DJ'
Mar 19,2015
0 people found
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Ascend Properties were extremely helpful finding a number of properties to rent in Central Manchester. They listened to our requirements and provided us with a lot of help to find 4 flats, booking us in for viewings at very short notice. Great service...
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“I first spoke to Rob on behalf of my company ......”

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Mar 19,2015
Minithumbup
Robert
By: 'Ajay'
Mar 19,2015
0 people found
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I first spoke to Rob on behalf of my company as we were looking to relocate from London to Manchester for our new office. He sent over some really good properties that matched our criteria and on very short notice arranged for me and my ...
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“After being stood up my another letting company we got ......”

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Mar 18,2015
Minithumbup
Robert
By: 'Edie'
Mar 18,2015
0 people found
this helpful
After being stood up my another letting company we got chatting to Robert while he was waiting to show other potential tenants around a property - he gave us lots of valuable information about the property and the area, he then offered to show us ...
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“Ryan is very helpful, full of knowledge and excellent at ......”

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Mar 18,2015
Minithumbup
By: 'Kasha'
Mar 18,2015
0 people found
this helpful
Ryan is very helpful, full of knowledge and excellent at his job. Its a joy to deal with not only Ascend as a company but all staff are extremely helpful and nothing is to much trouble. Thank you again....
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“I contacted Ashley yesterday to discuss and book 3 flat viewings ......”

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Mar 18,2015
Minithumbup
By: 'Georgina'
Mar 18,2015
0 people found
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I contacted Ashley yesterday to discuss and book 3 flat viewings at City Link, Hessel Street, Salford. Luckily I was able to book the viewings for the next day. I received a call prior to the viewing to confirm I was still attending and was very ...
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“I visited the above property and was welcomed by Ashley. ......”

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Mar 17,2015
Minithumbup
By: 'Julian'
Mar 17,2015
0 people found
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I visited the above property and was welcomed by Ashley. He was very professional - made me feel at ease and showed the property thoroughly. He was very honest about the property and had a sense of humour. I will be happy to recommend Ashley ...
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“We have experienced outstanding service from Ascend. Ryan is extremely ......”

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Mar 16,2015
Minithumbup
Adam Stephenson
By: 'LF'
Mar 16,2015
0 people found
this helpful
We have experienced outstanding service from Ascend. Ryan is extremely professional, a pleasure to deal with and delivered on all his promises. He let our apartment in record time and made the whole process easy, convenient and pleasant. I cannot reccommend Ryan and his team ...
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Comment on agent fees
We found the fees to be very reasonable, particularly taking into consideration the high level of service and attention to detail.
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“I have just recently viewed a property in the Swinton ......”

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Mar 13,2015
Minithumbup
Robert
By: 'Christopher'
Mar 13,2015
0 people found
this helpful
I have just recently viewed a property in the Swinton area with Robert Healy. From the moment I met Robert, he anticipated my needs as a prospective tenant and his product knowledge was excellent. Told me everything I needed to know, making sure all the ...
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“Viewed and secured the property on behalf of our daughter ......”

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Mar 11,2015
Minithumbup
Robert
By: 'MrsHP'
Mar 11,2015
0 people found
this helpful
Viewed and secured the property on behalf of our daughter who lived a long way out of the area but was relocating her job.The staff at Ascend were very helpful and understanding and gave us both relevant information via texts and emails and the ...
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“Ashley was very helpful when we looked around the Morrisde ......”

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Mar 10,2015
Minithumbup
By: 'Claire'
Mar 10,2015
0 people found
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Ashley was very helpful when we looked around the Morrisde property. He allowed us plenty of time and a 2nd look round the property and did not rush us. He also listened to any issues we had with the property prior to move in and ...
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Comment on agent fees
The fees were not completely transparent to us when we first viewed the property. Though annoying at the time the price was still reasonable.
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“Rob was professional ,sympathetic and patience.it was a long ......”

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Mar 07,2015
Minithumbup
Robert
By: 'Suzette'
Mar 07,2015
0 people found
this helpful
Rob was professional ,sympathetic and patience.it was a long day but he was very patient to all my qestions and kept me out of the cold as it was very cold for me to wait for other viewers...
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“was professional, sympathetic and welcome.it was a very cold ......”

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Mar 07,2015
Minithumbup
By: 'Suzette'
Mar 07,2015
0 people found
this helpful
was professional, sympathetic and welcome. it was a very cold day and he took me out of the cold while wating for other viewers to finish.it was a long day but he was very patience to let me have a good look at the ...
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“Rob - Thank you so much for all your help ......”

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Mar 06,2015
Minithumbup
Robert
By: 'Gayle'
Mar 06,2015
0 people found
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Rob - Thank you so much for all your help in finding the appartment. It's perfect and wouldnt have found it without you! Fantastic and friendly service and you really went the extra mile to help get move in date etc for when needed. I ...
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“I was shown around a flat by Ashley and was ......”

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Mar 06,2015
Minithumbup
By: 'Maie'
Mar 06,2015
0 people found
this helpful
I was shown around a flat by Ashley and was very impressed. He was very professional and courteous. I've dealt with a lot of estate agents and I must admit this was probably the best experience I've had. Would highly recommend them!...
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“Rob was very friendly and was very helpful with all ......”

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Mar 05,2015
Minithumbup
Robert
By: 'warren'
Mar 05,2015
0 people found
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Rob was very friendly and was very helpful with all the questions I asked! He went out of his way to help where possible and also very trustworthy....
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Comment on agent fees
Average fees..... But feedback discount makes it very good!
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“Ashley was extremely helpful, accommodating and knowledgeable. All communications have ......”

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Mar 05,2015
Minithumbup
By: 'Antony'
Mar 05,2015
0 people found
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Ashley was extremely helpful, accommodating and knowledgeable. All communications have been professional yet friendly, and Ashley gave the impression that nothing was too much trouble. He even let us walk around so that we visualise the way we'd walk out of the development!...
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“Was shown the property by Ashley, who was very pleasant, ......”

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Mar 04,2015
Minithumbup
Robert
By: 'Celeste'
Mar 04,2015
0 people found
this helpful
Was shown the property by Ashley, who was very pleasant, friendly and professional! Aslo spoke with Rob and amanda who guided me through the letting process. I have accepted the tenancy on the property! Many thanks...
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Comment on agent fees
I would prefer not to have fees to pay but am grateful for the assistance and friendliness shown to me in this process.
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“Dealt with Ryan with regards to an apartment at 47 Bengal ......”

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Mar 04,2015
Minithumbup
By: 'Ashley'
Mar 04,2015
0 people found
this helpful
Dealt with Ryan with regards to an apartment at 47 Bengal Street. Very professional and efficient - would highly recommended Ryan and Ascent Properties....
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“Ryan was friendly and professional while showing us around our ......”

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Mar 02,2015
Minithumbup
By: 'JoshuaB'
Mar 02,2015
0 people found
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Ryan was friendly and professional while showing us around our new apartment. Communication has been consistent and prompt, which has made it easy to rent through them....
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“Viewed the property and signed up on behalf of a ......”

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Feb 28,2015
Minithumbup
By: 'HazelP'
Feb 28,2015
0 people found
this helpful
Viewed the property and signed up on behalf of a daughter who lived out of the area.Staff members were polite, very helpful and understanding, viewing appointment was on time and was well informed about the property and expectations.All relevant information was given verbally ...
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Comment on agent fees
Seemed very reasonable compared to some of the other agents who we had viewings with.
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“I have used many estate agents and this is the ......”

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Feb 26,2015
Minithumbup
By: 'Paulhogg'
Feb 26,2015
0 people found
this helpful
I have used many estate agents and this is the first time I have received fantastic service. I was updated constantly and never had to chase for information regarding the process. Thank you Ryan, a credit to ascend properties....
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“From the first point of contact with Ascend, the service ......”

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Feb 26,2015
Minithumbup
By: 'kayleighboc'
Feb 26,2015
0 people found
this helpful
From the first point of contact with Ascend, the service has been very professional and friendly. They kept me informed throughout the renting process. Ryan was friendly and honest when he showed us around the flat - the best service we have had from letting ...
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“Ryan was at the viewing on time, he was friendly, ......”

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Feb 25,2015
Minithumbup
By: 'Angela'
Feb 25,2015
0 people found
this helpful
Ryan was at the viewing on time, he was friendly, well dressed, honest and approachable. He was able to answer any questions I had from memory and helped me to secure the property I wanted. He gave me his card and was easily contactable and ...
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“My recent experience of Ascend Properties has been excellent when ......”

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Feb 19,2015
Minithumbup
By: 'Chris'
Feb 19,2015
0 people found
this helpful
My recent experience of Ascend Properties has been excellent when renewing my tenancy in my current property. Ryan Mullender was fantastic, he was thorough, covered all aspects of the property renewal and dealt with all my requests. He arranged for all cosmetic damage to be ...
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Comment on agent fees
All good.I was satisfied with he fee I paid. Everything seemed fair.
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“I had a great experience with Ryan and the rest ......”

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Feb 17,2015
Minithumbup
By: 'Alexandra'
Feb 17,2015
0 people found
this helpful
I had a great experience with Ryan and the rest of the staff members from Ascend. As I was so impatient and looking forward to moving into a flat by myself, he explained me everything I had to know, and more than that, they provided ...
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“Our experience so far with Ascend has been a positive ......”

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Feb 15,2015
Minithumbup
By: 'Sarah'
Feb 15,2015
0 people found
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Our experience so far with Ascend has been a positive one; on booking an appointment staff were accommodating when arranging a time that suited my work schedule. Ashley was friendly and knowldgable whilst not being pushy. When putting forward an offer to rent I was ...
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Comment on agent fees
The arrangement fees for letting seem to be on par with comparative companies in the Manchester area
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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