Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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ARLA NALS DPS SAGEagent
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“I thought Rob was extremely helpful and efficient throughout the ......”

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Jul 18,2015
Minithumbup
Robert
By: 'Ciaran'
Jul 18,2015
0 people found
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I thought Rob was extremely helpful and efficient throughout the whole process. Out of all agents I was dealing with, Rob was quickest to respond to emails, was happy to deal with queries over the phone and made me feel positive about letting a property ...
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“ascend was helpful to secure this flat,through the viewing ......”

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Jul 14,2015
Minithumbup
Robert
Robert
By: 'kolawole'
Jul 14,2015
0 people found
this helpful
ascend was helpful to secure this flat,through the viewing and also payment process. they reply promptly to emails and respond as well to calls. excellent service...
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“Ashley was our first experience of a property consultant in ......”

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Jul 12,2015
Minithumbup
By: 'Sarah'
Jul 12,2015
0 people found
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Ashley was our first experience of a property consultant in Manchester and we couldn't have asked for anyone better! As first time private renters moving to Manchester from Sheffield, Ashley answered every single one of our questions, clarifying the entire process for us and making ...
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“Enquired about 410 Victoria Mill and next day recieved a pleasant ......”

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Jul 09,2015
Minithumbup
By: 'Rosemary'
Jul 09,2015
0 people found
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Enquired about 410 Victoria Mill and next day recieved a pleasant call to book a viewing, which conveniently was the day after. Met with Ryan who was very easy to talk to and gave me the time I needed to view the property. Was able to ...
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“Ashley was the best agent I have encountered during my ......”

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Jul 06,2015
Minithumbup
By: 'chris8'
Jul 06,2015
0 people found
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Ashley was the best agent I have encountered during my time looking for an apartment. Arrived on time, friendly, informative and knowledgable throughout. Efficient service and the apartment was secured within the hour. Pleasure to do business with....
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Comment on agent fees
Reasonable.
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“When I first called to arrange a viewing, the person ......”

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Jul 05,2015
Minithumbup
Robert
By: 'Dayana'
Jul 05,2015
0 people found
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When I first called to arrange a viewing, the person I spoke to was hones and told me that one of the properties will probably be gone by the time I will be able to view it. So I booked a viewing for the other ...
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Comment on agent fees
Very reasonable fees and no hidden ones.
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“Rob was very helpful and clear when showing the properties. ......”

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Jul 04,2015
Minithumbup
Robert
By: 'Javier'
Jul 04,2015
0 people found
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Rob was very helpful and clear when showing the properties. Even though I called him out of office ours he seemed very happy to help and answer my questions....
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“Robert was very friendly and welcoming. He was able to ......”

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Jul 03,2015
Minithumbup
Robert
By: 'Kyla'
Jul 03,2015
0 people found
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Robert was very friendly and welcoming. He was able to respond with any questions I had via email, very promptly. I would recommend him highly....
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“The agent we used was on time for the viewing, ......”

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Jul 03,2015
Minithumbup
By: 'B'
Jul 03,2015
0 people found
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The agent we used was on time for the viewing, extremely friendly when first met and throughout the whole process and could answer all queries which were presented. During the process of letting the flat there was a couple of difficulties which were easily sorted. ...
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“Ashley is a top lol and looks good in a ......”

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Jun 28,2015
Minithumbup
By: 'Vicky'
Jun 28,2015
0 people found
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Ashley is a top lol and looks good in a suit. We took the flat because of his dashing good looks. Be warned!...
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Comment on agent fees
More than the average.
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“Ashley was extremely prompt and friendly and was able to ......”

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Jun 28,2015
Minithumbup
By: 'Scott'
Jun 28,2015
0 people found
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Ashley was extremely prompt and friendly and was able to answer any queries I had regards the property....
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“When showing us around the flat Rob was very knowledgeable, ......”

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Jun 19,2015
Minithumbup
Robert
By: 'Jo'
Jun 19,2015
0 people found
this helpful
When showing us around the flat Rob was very knowledgeable, friendly and professional. He was very upfront about all aspects of the flat and the rental process, explaining the process and the fees very clearly. It was a pleasure to view the property with Rob ...
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“I'm impressed about Robert. He is very helpful, nice and ......”

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Jun 18,2015
Minithumbup
Robert
By: 'Judi'
Jun 18,2015
0 people found
this helpful
I'm impressed about Robert. He is very helpful, nice and competent person. I think that he is more helpful than the other people. I men that I'm polish and some polish people can't help like Rob. So he isn't a racist and I think I ...
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“Ashley was very helpful on our viewing, he provided us ......”

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Jun 16,2015
Minithumbup
By: 'Amith'
Jun 16,2015
0 people found
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Ashley was very helpful on our viewing, he provided us with a document with details on the property which was very helpful for when we got home and he also gave me his business card which came in very handy when I rang on the ...
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“I have had an amazing experience using Ascend properties. My ......”

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Jun 11,2015
Minithumbup
By: 'Tobias'
Jun 11,2015
0 people found
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I have had an amazing experience using Ascend properties. My estate agent Ryan was incredibly helpful and made the whole process simple and efficent. I have had to do very little worrying about the whole process. Any issues I did have he ensured that they ...
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“Ashley was very friendly and easy to talk to and ......”

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May 19,2015
Minithumbup
By: 'Isabella'
May 19,2015
0 people found
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Ashley was very friendly and easy to talk to and ask questions. He made the process as simple as possible and gave good advice. I am still in the process of filling in the forms with Nicole but so far so good! She was clear ...
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“Ashley was great and very thorough, we were first in ......”

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May 15,2015
Minithumbup
By: 'Miss'
May 15,2015
0 people found
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Ashley was great and very thorough, we were first in to see the property and we decided from when we walked in that we wanted it but he was happy to let us go grab a coffee and get back to him later with no ...
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Comment on agent fees
The fees were fine, however not very happy with the ‚£30 guarantor check. It's obviously something we have to pay but seemed a bit petty!
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“I have had a pleasant experience working with Ascend Properties ......”

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May 12,2015
Minithumbup
Robert
By: 'Nicole'
May 12,2015
0 people found
this helpful
I have had a pleasant experience working with Ascend Properties from the first phone call. I have dealt mainly with Rob on the phone, where he was honest in managing my expectations in terms of renting in Manchester and providing information on the local area. ...
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“Dealt with Rob in person and Oliver on the phone ......”

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May 11,2015
Minithumbup
Robert
Oliver Sacks
By: 'Ryan'
May 11,2015
0 people found
this helpful
Dealt with Rob in person and Oliver on the phone when viewing a flat. Both very friendly and helpful. Rob had a good sense of humour and explained the application process in full so there were no unpleasant surprises. I really liked the flat and ...
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Comment on agent fees
No hidden fees - just a single 'application fee' which was stated up-front. Rent as advertised online, no added services charges, etc.
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“I had a very good experience with Ascend Properties. I ......”

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May 10,2015
Minithumbup
Robert
Oliver Sacks
By: 'Olivia'
May 10,2015
0 people found
this helpful
I had a very good experience with Ascend Properties. I turned up at the property and was welcomed instantly with a smile. Robert who showed me around the property was very helpful and chatty as an estate agent should be. As a previous worker in ...
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“My girlfriend and I got shown around a few apartments ......”

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May 10,2015
Minithumbup
By: 'Hannah'
May 10,2015
0 people found
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My girlfriend and I got shown around a few apartments by other agents, but Ascend were on a another level! The flat we chose was above and beyond the others we had seen, came at a fantastic price and our agent Ryan was amazing. He ...
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“Me and my partner just rented an amazing apartment from ......”

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May 09,2015
Minithumbup
By: 'Paige'
May 09,2015
0 people found
this helpful
Me and my partner just rented an amazing apartment from Ascend! We were shown round by Ryan, who was informative, friendly and made the whole process really easy. He gave us advice on bills, other properties and got us an amazing deal! We've been really ...
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Comment on agent fees
Excellent fees, all one package deal and cheap!
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“When we first began our search for a 3 bed property ......”

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May 08,2015
Minithumbup
By: 'Emma'
May 08,2015
0 people found
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When we first began our search for a 3 bed property in the city centre we were underwhelmed with the options we had. We had booked a viewing for a property with Ashley, and when we arrived he informed us of another property which was new ...
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“Ashley is a very professional agent. Everything was explained in ......”

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May 08,2015
Minithumbup
By: 'Conor'
May 08,2015
0 people found
this helpful
Ashley is a very professional agent. Everything was explained in a clear, concise and friendly manner. When we decided not to let the first property we saw with Ashley, he recommended another flat that was much more suited to our needs. Went above and beyond ...
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“Excellent customer service from Ashley and Nicole was very pleasant ......”

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May 08,2015
Minithumbup
By: 'Andy'
May 08,2015
0 people found
this helpful
Excellent customer service from Ashley and Nicole was very pleasant and helpful on the phone, keen to get the ball rolling and quick to ask for any help!...
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“Ryan gave us inciteful information about the whole property and ......”

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May 06,2015
Minithumbup
By: 'Ryan'
May 06,2015
0 people found
this helpful
Ryan gave us inciteful information about the whole property and was able to answer any questions we had with full and detailed answers. We were shown every area of the property and was given multiple ways of contacting the agency....
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“We were showed a flat by Ryan Mullender and he ......”

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May 06,2015
Minithumbup
By: 'Louiseerrington'
May 06,2015
0 people found
this helpful
We were showed a flat by Ryan Mullender and he was nothing but helpful. He showed us round a flat and responded to all of our questions with relevant information. This process of flat hunting has been made so much easier than I'd ever expected ...
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“Ashley met me promptly at 11am today and showed me ......”

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May 06,2015
Minithumbup
By: 'Dave'
May 06,2015
0 people found
this helpful
Ashley met me promptly at 11am today and showed me around the property. Everything was explained well. Very quick and prompt process for securing the property. Thanks...
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“My viewing with Rob went very smoothly and he provided ......”

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Apr 28,2015
Minithumbup
Robert
By: 'Steve'
Apr 28,2015
0 people found
this helpful
My viewing with Rob went very smoothly and he provided lots of information about the apartment, the building and surrounding area. He answered all of my questions and follow up questions very thoroughly and made sure i was fully satisfied before proceeding. Highly recommended!...
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“Have just viewed a property this afternoon and it was ......”

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Apr 27,2015
Minithumbup
Robert
By: 'Kev'
Apr 27,2015
0 people found
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Have just viewed a property this afternoon and it was perfect, ascend had found it for us and the agent that showed us around face us all the information we could need, brilliant company to use....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties