Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“After enquiring about a property i seen online, Ascend were ......”

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Sep 18,2015
Minithumbup
By: 'Wayne'
Sep 18,2015
0 people found
this helpful
After enquiring about a property i seen online, Ascend were quick to answer the phone and took no time at all to take some details and arrange a viewing for the same week. I arrived to the property to find Ashley already there, he shown ...
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“He was really helpful, and he clear all our questions ......”

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Sep 18,2015
Minithumbup
By: 'Henrique'
Sep 18,2015
0 people found
this helpful
He was really helpful, and he clear all our questions about the house details. He advise us about the quality-price of it comparing to other houses in the market at the moment....
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“From the initial contact Rob kept me uptodate with the ......”

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Sep 17,2015
Minithumbup
Robert
By: 'Mr'
Sep 17,2015
0 people found
this helpful
From the initial contact Rob kept me uptodate with the property details and during the viewings was very helpful in showing me around as well as explaining the next steps and the process that needs to be followed I was very impressed with his professionalism ...
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“My partner and I have recently moved to Manchester from ......”

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Sep 12,2015
Minithumbup
By: 'Emily'
Sep 12,2015
0 people found
this helpful
My partner and I have recently moved to Manchester from Melbourne Australia. Since arriving and finding work we found the issue of letting an apartment the hardest part of our move. After many hours spent hunting online and going to viewings only to be let ...
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Comment on agent fees
Fees were comparable to other property groups on the market
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“the service was very professional and the staff very helpful. ......”

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Sep 11,2015
Minithumbup
By: 'Mel'
Sep 11,2015
0 people found
this helpful
the service was very professional and the staff very helpful. I would highly recommend them to anyone looking to rent a place...
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“Ashley was very helpful in assisting me find a property ......”

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Sep 09,2015
Minithumbup
By: 'Paul'
Sep 09,2015
0 people found
this helpful
Ashley was very helpful in assisting me find a property in Manchester. I turned up at the flat early and he had no problems showing me around before my scheduled slot. He didn't answer his ringing phone whilst he was showing me around the flat, ...
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“We mainly dealt with Rob. Our first viewing wasn't possible, ......”

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Sep 09,2015
Minithumbup
Robert
By: 'Tom'
Sep 09,2015
0 people found
this helpful
We mainly dealt with Rob. Our first viewing wasn't possible, due to the deadlock key not being available... However, Rob got back in touch to arrange a second viewing. He didn't rush us round the place and answered most questions. Once we decided to go ...
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Comment on agent fees
I'm never really sure what these fees are actually for, but the Ascend rates were in line with those of other agents. That doesn't mean they are justified, but they're also not over and above the market rate.
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“We are a young couple moving into our second property. ......”

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Sep 07,2015
Minithumbup
By: 'Lauren'
Sep 07,2015
0 people found
this helpful
We are a young couple moving into our second property. After a bad experience, we were not willing to move into a property without first ensuring that we had certain standards. I have to say, to begin with (although acceptable) we did find the fees ...
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Comment on agent fees
They were a little bit high to begin with (‚£300) however they were drastically dropped down by 30% once we voiced our concerns.
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“We arrived to our viewing 15minutes early to find Ashley ......”

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Aug 28,2015
Minithumbup
By: 'Hannah'
Aug 28,2015
0 people found
this helpful
We arrived to our viewing 15minutes early to find Ashley already waiting. Ashley was very warm and welcoming and answered every single one of our queries about the property in a manner that showed he knew what he was talking about which filled me and ...
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“Good communication with tenants prior to viewing and confirmation of ......”

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Aug 27,2015
Minithumbup
By: 'Amy'
Aug 27,2015
1 people found
this helpful
Good communication with tenants prior to viewing and confirmation of time on the day of viewing. We arrived early to our viewing and was greeted by the letting agent who had arrived in good time and happy to start the viewing. During the viewing the ...
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“Ashley was welcoming and friendly on arrival to the property. ......”

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Aug 16,2015
Minithumbup
By: 'Lauren'
Aug 16,2015
0 people found
this helpful
Ashley was welcoming and friendly on arrival to the property. Explained about the local area, the property and was willing to answer any questions we had. Ashley explained the property to a good standard and let me look around at my own device. Ashley wasnt ...
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“I had an excellent experience with Ashely, we were supposed ......”

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Aug 16,2015
Minithumbup
By: 'Rebecca'
Aug 16,2015
0 people found
this helpful
I had an excellent experience with Ashely, we were supposed to view one property and thanks to him we were able to see two beautiful properties. Ashely not only gave us all the information that we needed but also provided excellent background on the building ...
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“Really good viewing, Ashley was very helpful, had answered to ......”

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Aug 15,2015
Minithumbup
By: 'Nichola'
Aug 15,2015
0 people found
this helpful
Really good viewing, Ashley was very helpful, had answered to all of our questions and seemed to know a lot about the property and the area....
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“Ascend were very good in organising a viewing on a ......”

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Aug 15,2015
Minithumbup
By: 'Katie'
Aug 15,2015
0 people found
this helpful
Ascend were very good in organising a viewing on a property for me that I was interested in and were very flexible to suit my timing. Although Ashley was slightly late for the viewing it's not every day that a 40ft hole appears in Mancunian ...
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“Myself and two other girls secured a flat though dealing ......”

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Aug 14,2015
Minithumbup
By: 'Annie'
Aug 14,2015
0 people found
this helpful
Myself and two other girls secured a flat though dealing with Ashley. Ashley was very helpful as he kept us updated on what was happening and made regular contact with the landlord. He also advised us on what was best to do to enhance our ...
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“Robert was the one to show us the property that ......”

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Aug 13,2015
Minithumbup
Robert
By: 'Aleksandra'
Aug 13,2015
0 people found
this helpful
Robert was the one to show us the property that interested us. He gave us short description of every room we were seeing and also left us some time to look around our selves. He answered every question we asked and briefly guided us through ...
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“My flatmates and I were very eager to rent a ......”

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Aug 10,2015
Minithumbup
By: 'Chloe'
Aug 10,2015
0 people found
this helpful
My flatmates and I were very eager to rent a property. Due to Rob being on holiday, Ashley took over and made sure all our questions were answered. Knowing we were so keen to rent this property, ashley went out of his way to contact ...
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“I had never heard of Ascend before we starting our ......”

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Aug 07,2015
Minithumbup
By: 'Sophie'
Aug 07,2015
0 people found
this helpful
I had never heard of Ascend before we starting our flat hunting process but were very happy with the service they provided, in particular Ashley. Ashley managed to get us an appointment at pretty short notice which we were really happy with. When he turned ...
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“Provided us with all the information we could possibly need, ......”

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Aug 05,2015
Minithumbup
By: 'Sam'
Aug 05,2015
0 people found
this helpful
Provided us with all the information we could possibly need, answered all our questions honestly and was really friendly. Made us feel completely at ease and confident going forward with this property. Looking forward to dealing with Ascend in the future....
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“After a long week searching properties that matched my particular ......”

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Aug 05,2015
Minithumbup
By: 'Alex'
Aug 05,2015
0 people found
this helpful
After a long week searching properties that matched my particular criteria, I ended up speaking to Ashely (an agent) 3 / 4 times a day regarding different properties. After explaining my urgency for a property he went out of his way to book me the earliest viewings for ...
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Comment on agent fees
The fees for any Manchester Lettings Agency are faily high so everything there was expected. The only fee I was suprised about was a check out fee I found in my contract of ‚£35.00. A fee I have never had to pay before, but I am happy with the property I have got and with the Agency themselves so this is a charge I havn't challenged.
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“Very friendly agent; we arrived early and he showed us ......”

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Aug 05,2015
Minithumbup
By: 'Sadie'
Aug 05,2015
0 people found
this helpful
Very friendly agent; we arrived early and he showed us round the flat straight away. Provided all the information we required and answers all the questions we had. Once we decided we wanted the flat there was a quick turn around, and everything was very ...
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Comment on agent fees
Very reasonable and cheaper than another agent we had considered.
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“Ashley arrived punctually and was very friendly and informative right ......”

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Aug 04,2015
Minithumbup
By: 'Imogen'
Aug 04,2015
0 people found
this helpful
Ashley arrived punctually and was very friendly and informative right from the beginning of the viewing. He made my Mother and I feel confident and reassured about the property and the surrounding area. After we decided to take the property, he was very efficient and ...
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“We live in Rotherham and my son who lives with ......”

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Aug 04,2015
Minithumbup
By: 'Jeanette'
Aug 04,2015
0 people found
this helpful
We live in Rotherham and my son who lives with us has just secured a job in the Manchester area. We have been looking for flats for him for 3 weeks but with little success due to us not being able to get to viewings in ...
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Comment on agent fees
We didn't have to return to the agency we pay our fees by phone with Ashley present. This was so much better as we felt relieve that we had secured a property and with Ashley's help this went very smoothly.
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“Ashley was punctual, friendly and had a good knowledge of ......”

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Jul 31,2015
Minithumbup
By: 'Sharnti'
Jul 31,2015
0 people found
this helpful
Ashley was punctual, friendly and had a good knowledge of the property my partner and I were interested in (and have now secured). We viewed the flat with one other potential tenant and I liked that Ashley showed us all the flat, not favouring any ...
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“Excellent service. Agent was thorough, knowledgeable and very friendly. Knew ......”

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Jul 31,2015
Minithumbup
Robert
By: 'MattF'
Jul 31,2015
0 people found
this helpful
Excellent service. Agent was thorough, knowledgeable and very friendly. Knew everything we about the properties and once we had decided on a place, had everything arranged within 24 hours. Even responding to calls and emails when out of usual work hours, always keeping us in the ...
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Comment on agent fees
Very reasonable.
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“My girlfriend and were absolutely charmed by the apartment, not ......”

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Jul 29,2015
Minithumbup
By: 'Clement'
Jul 29,2015
0 people found
this helpful
My girlfriend and were absolutely charmed by the apartment, not just because it is amazing but also because Ryan sold it to us. He really highlighted all the benefits of the place convincing us that it is the right place for us. He has been ...
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“Have just organised my first flat with Ascend, they have ......”

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Jul 29,2015
Minithumbup
By: 'KD'
Jul 29,2015
0 people found
this helpful
Have just organised my first flat with Ascend, they have been friendly and helpful. They arranged a viewing even at short notice and were well informed and professional. Flat looks great and I can't wait to move in!...
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“Very professional and thorough throughout showing us the property. Well ......”

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Jul 29,2015
Minithumbup
By: 'AlexC'
Jul 29,2015
0 people found
this helpful
Very professional and thorough throughout showing us the property. Well organised and friendly, knew the property very well and was able to answer all our questions relating to dates, fees and the property with no problems. The whole initial process of viewing and letting has ...
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Comment on agent fees
Fees were as expected when compared to other agencies we had contacted, approximately middle price bracket.
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“Rob was really welcoming even thought we were a few ......”

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Jul 29,2015
Minithumbup
Robert
By: 'Rosie'
Jul 29,2015
0 people found
this helpful
Rob was really welcoming even thought we were a few minutes late to the viewing, he was extremely helpful with information that other Estate Agents missed out or did not know. The full extent of his knowledge helped us decide then and there that this ...
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“I am moving to Manchester from the US to study ......”

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Jul 23,2015
Minithumbup
By: 'Matt'
Jul 23,2015
0 people found
this helpful
I am moving to Manchester from the US to study at one of the local universities. One of the most stressful aspects of the move has been worrying about finding a nice place to call home. Working with Ashley has taken a lot of the ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

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Individual Branch Awards

Manchester, M3



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