Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS DPS SAGEagent
Images & Videos

“Terrie was very helpful, polite and punctual. He has had ......”

Share on :
May 18,2016
Minithumbup
By: 'Anna'
May 18,2016
0 people found
this helpful
Terrie was very helpful, polite and punctual. He has had excellent manners. I would definitely recommend that agent to anyone that appreciates punctuality and their time to be respected....
read full review
Was this helpful? Yes

“Very helpful, with excellent friendly manners. Good communication, very organised ......”

Share on :
May 17,2016
Minithumbup
Robert
By: 'Efi'
May 17,2016
0 people found
this helpful
Very helpful, with excellent friendly manners. Good communication, very organised and always respond direclty on the emails. I would absolutely recommend Ascend Properties to anyone....
read full review
Was this helpful? Yes

“Absolutely a great service in general, charming way to do ......”

Share on :
May 17,2016
Minithumbup
Robert
By: 'Maria'
May 17,2016
0 people found
this helpful
Absolutely a great service in general, charming way to do the viewing, fast response to every enquire that we made.. Excellent way to start a long relationship with this agency, leave me a very good expectations....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Ryan and Helena went over and beyond looking for a ......”

Share on :
May 12,2016
Minithumbup
By: 'Nathan'
May 12,2016
0 people found
this helpful
Ryan and Helena went over and beyond looking for a flat for my friend and I. There was consist communications and we've found an apartment that we're so happy to move into. Thank you both!!...
read full review
Comment on agent fees
good
Was this helpful? Yes

“I am very happy with the agency. I found exactly ......”

Share on :
May 12,2016
Minithumbup
By: 'Denis'
May 12,2016
0 people found
this helpful
I am very happy with the agency. I found exactly what I was looking for for a good value. Vey nice and helping staff....
read full review
Comment on agent fees
good
Was this helpful? Yes

“The service we recieved was second to none. We booked ......”

Share on :
May 09,2016
Minithumbup
By: 'Liam'
May 09,2016
0 people found
this helpful
The service we recieved was second to none. We booked a viewing and took the flat off the market within 1day. We were served quickly & efficiently with very little issue or resistance....
read full review
Comment on agent fees
A little more expensive that some competitors. Could be made to be slightly lower but not completely unaffordable.
Was this helpful? Yes

“Robert Healy was professional within his approach, he explained very ......”

Share on :
Apr 24,2016
Minithumbup
Robert
By: 'stephen'
Apr 24,2016
0 people found
this helpful
Robert Healy was professional within his approach, he explained very clearly what the fees are and how to go about completing the moving process, and generally made the viewing of the property easy and enjoyable....
read full review
Comment on agent fees
There is a lot of agency fees but reasonably priced.
Was this helpful? Yes

“Rob was definitely the most helpful property agent we've had ......”

Share on :
Apr 22,2016
Minithumbup
Robert
By: 'Naomi'
Apr 22,2016
0 people found
this helpful
Rob was definitely the most helpful property agent we've had and we had been to quite a few house viewings! He went through all the prices and was a good laugh whilst showing us round. Nicole was very helpful and both were there to help ...
read full review
Comment on agent fees
Good - a lot cheaper than most and no guarantor fee either!
Was this helpful? Yes

“Robert Healy was fantastic with handling my property needs, from ......”

Share on :
Apr 22,2016
Minithumbup
Robert
By: 'DanielAF'
Apr 22,2016
0 people found
this helpful
Robert Healy was fantastic with handling my property needs, from the property viewing to the application. I am very pleased overall with the process - an excellent service!...
read full review
Comment on agent fees
The Fees for the application was a little expensive.
Was this helpful? Yes

“I like the property and the building especially that because ......”

Share on :
Apr 22,2016
Minithumbup
Robert
By: 'Bodour'
Apr 22,2016
0 people found
this helpful
I like the property and the building especially that because I have been living in this building since 2013. So I can know alot of things there....
read full review
Comment on agent fees
The fees is quite higher than before as the last one was about 750
Was this helpful? Yes

“The service was punctual and organised. There has been lots ......”

Share on :
Apr 20,2016
Minithumbup
Robert
By: 'JMF'
Apr 20,2016
0 people found
this helpful
The service was punctual and organised. There has been lots to get through but it has been reasonably easy given the limits on time in pushing through the agreements. E-mails could have perhaps been a bit clearer with regards to where to sign and how ...
read full review
Comment on agent fees
Generally I think agent's fees are a complete rip-off, e.g. reference fees. But on the other hand I don't know the full story about what each fee covers so cannot make a really informed judgement. These fees do not seem to have been awful but I wouldn't say i have an informed opinion.
Was this helpful? Yes

“Everyone was very helpful and friendly, making the whole process ......”

Share on :
Apr 20,2016
Minithumbup
Robert
By: 'Emma'
Apr 20,2016
0 people found
this helpful
Everyone was very helpful and friendly, making the whole process a lot easier. They were very cooperative and quick to respond to any questions or queries I had with regards to the move, I recommend them highly. The referencing was also handled extremely professionally and ...
read full review
Was this helpful? Yes

“The agent was polite and delighted to help us with ......”

Share on :
Apr 19,2016
Minithumbup
By: 'Valentina'
Apr 19,2016
0 people found
this helpful
The agent was polite and delighted to help us with the rental contract, clearly explaining the process and terms to complete it....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Ryan has been professional and clear to explain everything we ......”

Share on :
Apr 19,2016
Minithumbup
By: 'Vincenzo'
Apr 19,2016
0 people found
this helpful
Ryan has been professional and clear to explain everything we need to know about the property, the rent and procedure due to respect....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Would highly recommend to family and friends - very helpful, ......”

Share on :
Apr 15,2016
Minithumbup
By: 'Sorsola'
Apr 15,2016
0 people found
this helpful
Would highly recommend to family and friends - very helpful, friendly and efficient. Would definitely use again. The whole process was very quick and painless....
read full review
Comment on agent fees
Letting fees are never good
Was this helpful? Yes

“My partner and I are moving into our first flat ......”

Share on :
Apr 14,2016
Minithumbup
By: 'MelRamsay'
Apr 14,2016
0 people found
this helpful
My partner and I are moving into our first flat together and Helena made the whole process incredibly simple. She talked through every aspect of payment, walked us through the different steps we would have to take and answered all of our questions thoroughly. All ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I have just begun my relationship with Ascend Properties and ......”

Share on :
Apr 12,2016
Minithumbdown
By: 'Aaron'
Apr 12,2016
2 people found
this helpful
I have just begun my relationship with Ascend Properties and so far, I must say, I'm not impressed. During the process of looking around the flat I eventually decided on, I asked the agent multiple questions. An important answer for me was whether the flat ...
read full review
Comment on agent fees
*
Was this helpful? Yes

“waste of time. they're probably going extra mile when you ......”

Share on :
Apr 12,2016
Minithumbdown
James Hardern
By: 'current'
Apr 12,2016
31 people found
this helpful
waste of time. they're probably going extra mile when you are looking for renting a place, but once you have a contract, forget about support....
read full review
Was this helpful? Yes
By: Adam Stephenson
May 10, 2016
View all comments (1)
I'm sorry to hear you feel this way. We do strive to go that extra mile (as you'll see in our other reviews) so i'd like to speak to you personally to address the concerns you've raised. As you've not left your contact details, please could you give me a call on 0161 637 8336 to discuss? Many thanks. Adam @ Ascend. ...

“Ryan consistently went above and beyond and provided a truly ......”

Share on :
Apr 11,2016
Minithumbup
By: 'Jennifer.Raws'
Apr 11,2016
0 people found
this helpful
Ryan consistently went above and beyond and provided a truly personal service. Made the process of buying a property a great experience. Definitely the best interaction i've had with an estate agent....
read full review
Was this helpful? Yes

“very professional and easy to deal with, I would recommend ......”

Share on :
Apr 04,2016
Minithumbup
By: 'Tim'
Apr 04,2016
0 people found
this helpful
very professional and easy to deal with, I would recommend to anyone looking to rent or buy in the Manchester area....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Rob was a very cheery and helpful agent. He was ......”

Share on :
Mar 28,2016
Minithumbup
Robert
By: 'Callum'
Mar 28,2016
0 people found
this helpful
Rob was a very cheery and helpful agent. He was able to answer a lot of our questions about the property and area. He gave us lots of time to look at the property and wasn't rushing the viewing and trying to get us out ...
read full review
Was this helpful? Yes

“The agent was very helpful and the agency answered all ......”

Share on :
Mar 23,2016
Minithumbup
By: 'Dan'
Mar 23,2016
0 people found
this helpful
The agent was very helpful and the agency answered all questions.However, The extent to which they required information regarding id, current employers, address, guarantors etc seemed excessive...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Helena and Ascend Have made this process so far very ......”

Share on :
Mar 23,2016
Minithumbup
By: 'Liam'
Mar 23,2016
0 people found
this helpful
Helena and Ascend Have made this process so far very straight forward and convenient. She approaches her work in a professional manner....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“very nice and friendly! Rob was very informative and efficient. ......”

Share on :
Mar 21,2016
Minithumbup
Robert
By: 'JK'
Mar 21,2016
0 people found
this helpful
very nice and friendly! Rob was very informative and efficient. everything went smoothly and Rob helped us to get the property ASAP...
read full review
Comment on agent fees
fees as usual, could be lower!
Was this helpful? Yes

“Really helpful and friendly, the whole process was simple and ......”

Share on :
Mar 13,2016
Minithumbup
Robert
By: 'Caine'
Mar 13,2016
0 people found
this helpful
Really helpful and friendly, the whole process was simple and easy and Rob maintained good communication throughout. Would definitely recommend him as a point of contact....
read full review
Comment on agent fees
They are what they are however it was well worth working through Rob to get everything done so all in all it is quite fair.
Was this helpful? Yes

“The first Lettings Advisor I've ever met in my entire ......”

Share on :
Mar 11,2016
Minithumbup
Robert
By: 'JillB'
Mar 11,2016
0 people found
this helpful
The first Lettings Advisor I've ever met in my entire life that knew what he was doing and how to do his job. This is the first time I've ever used Ascend and would now pick it above all others based on the competence of ...
read full review
Was this helpful? Yes

“Robert has been fantastic throughout the whole process of renting ......”

Share on :
Mar 11,2016
Minithumbup
Robert
By: 'RobLee'
Mar 11,2016
0 people found
this helpful
Robert has been fantastic throughout the whole process of renting our apartment. His communication was fantastic. I can't recommend him enough....
read full review
Comment on agent fees
As expected
Was this helpful? Yes

“Rob was very nice showing us around the flat, he ......”

Share on :
Mar 11,2016
Minithumbup
Robert
By: 'AC'
Mar 11,2016
0 people found
this helpful
Rob was very nice showing us around the flat, he was able to answer our questions and left us with his contact number so we could secure the flat. We loved it!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“The office is well organized and the employees are quite ......”

Share on :
Feb 29,2016
Minithumbup
By: 'Mohammed'
Feb 29,2016
0 people found
this helpful
The office is well organized and the employees are quite friendly and professional when the deal with you that my opinion....
read full review
Comment on agent fees
Too much fees
Was this helpful? Yes

“Ryan was very friendly, we had been let down by ......”

Share on :
Feb 25,2016
Minithumbup
Robert
By: 'S'
Feb 25,2016
0 people found
this helpful
Ryan was very friendly, we had been let down by a lot of estate agents that week cancelling bookings at the last minute. Despite there being offers from other prospective tenants he took all of our details to give to the landlord and explained the ...
read full review
Comment on agent fees
The fees were pretty standard and all of them were explained up front whilst we were at the viewing.
Was this helpful? Yes

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



Get in touch with

Ascend Properties