Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Aaron has been very helpful and flexible in arranging viewings ......”

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May 08,2017
Minithumbup
By: 'Harry'
May 08,2017
1 people found
this helpful
Aaron has been very helpful and flexible in arranging viewings for both me and my partner at different times, as well as showing us a number of different options in the same building. He also helped us negotiate a convenient move in date. Would highly ...
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“Courtney made the whole process very easy and was quick ......”

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May 05,2017
Minithumbup
By: 'Catec1'
May 05,2017
0 people found
this helpful
Courtney made the whole process very easy and was quick to answer any queries or concerns. He's provides genuine and professional service....
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Comment on agent fees
Good
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“Courtney Crooks was a great agent: friendly, accommodating, and above ......”

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May 03,2017
Minithumbup
By: 'PKS'
May 03,2017
0 people found
this helpful
Courtney Crooks was a great agent: friendly, accommodating, and above all very professional. He was very knowledgeable about the properties we viewed, and always reachable for questions. Would definitely recommend....
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Comment on agent fees
Above average costs, but explained well with no hidden fees.
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“Courtney had a lot of energy about him, was quick ......”

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Apr 28,2017
Minithumbup
By: 'Alex'
Apr 28,2017
0 people found
this helpful
Courtney had a lot of energy about him, was quick to answer any questions we had, and maintained a professional attitude throughout the viewing....
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Comment on agent fees
The fees are on the average side of cost.
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“Courtney was nice, friendly and very helpful throughout the entire ......”

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Apr 21,2017
Minithumbup
By: 'Adela'
Apr 21,2017
0 people found
this helpful
Courtney was nice, friendly and very helpful throughout the entire process. The properties were as advertised and he answered all my questions....
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“Courtney was very professional and helpful throughout the entire process, ......”

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Apr 20,2017
Minithumbup
By: 'Jordan'
Apr 20,2017
0 people found
this helpful
Courtney was very professional and helpful throughout the entire process, his experience was clear through his knowledge and ease at answering any questions we had, we could have asked for anything more and highly recommend him....
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“Aaron was friendly and thorough with the viewings I had ......”

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Apr 19,2017
Minithumbup
By: 'Scott'
Apr 19,2017
0 people found
this helpful
Aaron was friendly and thorough with the viewings I had booked. The properties were as advertised and he answered all my questions....
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Comment on agent fees
Reasonable
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“Aaron was very helpful answering all questions in a timely ......”

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Apr 19,2017
Minithumbup
By: 'Wez'
Apr 19,2017
0 people found
this helpful
Aaron was very helpful answering all questions in a timely manor and was able to get an agreement that worked for all parties...
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“Robert is very good agent, he and Ascend has supported ......”

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Apr 19,2017
Minithumbup
Robert
By: 'Guilherme'
Apr 19,2017
0 people found
this helpful
Robert is very good agent, he and Ascend has supported me a lot in my searching of my new house. I recommend both for everybody!!!...
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“Really helpful and efficient. The process was very easy and ......”

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Apr 19,2017
Minithumbup
By: 'danhu92'
Apr 19,2017
0 people found
this helpful
Really helpful and efficient. The process was very easy and quick, I would recommend the service to anyone looking for a property in Manchester!...
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“I was shown the property by rob and received excellent ......”

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Apr 13,2017
Minithumbup
Robert
By: 'Alex'
Apr 13,2017
0 people found
this helpful
I was shown the property by rob and received excellent help and advice from him helping me to choose the right property. And Suzanne was a great help throughout my forms and always there to help when needed....
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Comment on agent fees
Excellent throughout the whole process
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“Really good viewing at the property from Courtney, he was ......”

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Apr 12,2017
Minithumbup
By: 'Ellie'
Apr 12,2017
0 people found
this helpful
Really good viewing at the property from Courtney, he was informative and professional, providing us with lots of information, and allowing us to look round the property ourselves. The agency worked really quickly to allow us to move into the property with a quick turnover....
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Comment on agent fees
Comparable to other agencies - really liked how they outlined all the fees and were really clear about what we would be paying up front.
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“Courtney was very professional and knowledgable - answering all our ......”

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Apr 12,2017
Minithumbup
By: 'Louise'
Apr 12,2017
0 people found
this helpful
Courtney was very professional and knowledgable - answering all our questions. The process was clearly outlined at our viewing. Would highly recommend!...
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Comment on agent fees
Seemed about average
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“Courtney was incredibly welcoming throughout our viewing, made us feel ......”

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Apr 12,2017
Minithumbup
By: 'clarke.jaal'
Apr 12,2017
0 people found
this helpful
Courtney was incredibly welcoming throughout our viewing, made us feel very comfortable, and put us at ease throughout. All figures, payments, and information was explained clearly and concisely. And every question we had was welcomed by him, and answered honestly....
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Comment on agent fees
Good! Was actually expecting fees to cost even more than this for a Manchester city centre rental property!
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“Excellent. Very approachable and knowledgeable about the property! I would ......”

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Apr 11,2017
Minithumbup
Robert
By: 'Louise'
Apr 11,2017
0 people found
this helpful
Excellent. Very approachable and knowledgeable about the property! I would definitely recommend to others. I'm looking forward to my new home now....
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“The entire process from booking the flat viewing through application ......”

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Apr 07,2017
Minithumbup
By: 'OLA'
Apr 07,2017
0 people found
this helpful
The entire process from booking the flat viewing through application was easier than i would have imagined. The staff were professional. I would recommend....
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Comment on agent fees
Relatively high
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“What I liked about my experience it that everyone was ......”

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Apr 06,2017
Minithumbup
By: 'Sammy'
Apr 06,2017
0 people found
this helpful
What I liked about my experience it that everyone was friendly and clear about what's neede. What could have made it easier for us is sending us the contract in the usual pdf document instead of haveing to download the app called Docusign...
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Comment on agent fees
A bit expensive
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“Rob was very accommodating during the viewing highlighting all the ......”

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Apr 06,2017
Minithumbup
Robert
By: 'Sean'
Apr 06,2017
0 people found
this helpful
Rob was very accommodating during the viewing highlighting all the necessities that I required from the viewing and answering all my questions with great knowledge. He was very clear with any fees and the whole renting process I would go through which put me at ...
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“Excellent help and commutation from both of these members of ......”

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Apr 05,2017
Minithumbup
Robert
By: 'Gareth'
Apr 05,2017
0 people found
this helpful
Excellent help and commutation from both of these members of staff at ascend. Without their help I wouldn't of know what to do....
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Comment on agent fees
Good
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“Arrived on time and we went to view 2 flats at ......”

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Mar 31,2017
Minithumbdown
By: 'Tomasz'
Mar 31,2017
0 people found
this helpful
Arrived on time and we went to view 2 flats at same building. He explained all details I wanted and answered all questions I had. Highly recommend....
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Comment on agent fees
Good
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“Very impressed. Having looked for several flats and speaking to ......”

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Mar 31,2017
Minithumbup
By: 'Stefan'
Mar 31,2017
0 people found
this helpful
Very impressed. Having looked for several flats and speaking to dire estate agents with attitude problems I didn't expect much. However they have been brilliant. Great communication. Friendly. On time. Keeping in touch. Been a really positive experience. I would highly recommend them as a ...
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Comment on agent fees
I hate paying agents fees but these are middle of the road
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“A very nice company with fast solutions and answers in ......”

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Mar 30,2017
Minithumbup
By: 'Lukas'
Mar 30,2017
0 people found
this helpful
A very nice company with fast solutions and answers in gmail, helping they're customers to be satisfied, providing all the information you desire....
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Comment on agent fees
Good
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“Robert was very helpful made the process as smooth as ......”

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Mar 28,2017
Minithumbup
Robert
By: 'Hugo'
Mar 28,2017
0 people found
this helpful
Robert was very helpful made the process as smooth as possible whether that be via telephone or email a real credit to the company....
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“Both Aaron and Robert have been extremely professional, polite and ......”

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Mar 28,2017
Minithumbup
Robert
By: 'DH'
Mar 28,2017
0 people found
this helpful
Both Aaron and Robert have been extremely professional, polite and punctual in handling the property for myself. I would definitely recommend them....
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“I was pleased with the viewing and was shown by ......”

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Mar 24,2017
Minithumbup
Robert
By: 'Sarah'
Mar 24,2017
0 people found
this helpful
I was pleased with the viewing and was shown by the agent in a professional and friendly manner. It was exactly the requirements I needed in order to find out more about the details to the property. I believe this Estate Agent cares about tenants ...
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Comment on agent fees
All prospective tenants or purchasers are looking for reasonable fees to save as much as possible for their move. This would help in any case.
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“Was very prompt and detailed in showing me the property. ......”

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Mar 24,2017
Minithumbdown
By: 'Chris'
Mar 24,2017
0 people found
this helpful
Was very prompt and detailed in showing me the property. even upsold the 2 bed instead of 1 and I am delighted he did. timely with all emails addressed to me and very happy with the experience...
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Comment on agent fees
decent fee's. cant complain
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“This is my first experience with Ascend. I contacted them ......”

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Mar 24,2017
Minithumbup
By: 'Tapan'
Mar 24,2017
0 people found
this helpful
This is my first experience with Ascend. I contacted them for one of the properties to rent in Bolton. The response was prompt and professional and the application process was made very easy by the team. Would highly recommend them....
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“The staff are very warm and friendly. They helped every ......”

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Mar 24,2017
Minithumbup
Robert
By: 'Meg'
Mar 24,2017
0 people found
this helpful
The staff are very warm and friendly. They helped every step of the way. Any questions we had, they were quick to answer them. In regards to references, we felt they do not give you enough time to bring the information they need together....
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“I had a great experience with Rob, very polite and ......”

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Mar 23,2017
Minithumbup
Robert
By: 'Guilherme'
Mar 23,2017
0 people found
this helpful
I had a great experience with Rob, very polite and easy going, went straight to the key points when viewing the property I was looking and walked me through the whole process. Would surely recommend!...
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“Rob helped me through the whole process to view, apply ......”

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Mar 23,2017
Minithumbup
Robert
By: 'Dimitrios'
Mar 23,2017
0 people found
this helpful
Rob helped me through the whole process to view, apply and finally rent my new flat. He even sent me messages to help me step by step during the application, something that I have never seen before with other lettings agencies. After my application, the ...
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Comment on agent fees
Reasonable
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties