Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Easily the worse letting agents in NW England......”

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Aug 31,2021
Minithumbdown
James Hardern
By: 'F.A.'
Aug 31,2021
69 people found
this helpful
Easily the worse letting agents in NW England, if not the entire UK. Firstly, ignore the good reviews by new tenants. As noted in other reviews, Ascend bribe new tenants by offering to put them in a sweepstake in return for a good review here. ...
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“I was unfamiliar with Ascend but all interact......”

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Aug 20,2021
Minithumbup
Rachel
By: 'JAbbott'
Aug 20,2021
0 people found
this helpful
I was unfamiliar with Ascend but all interactions have been great and really helpful. They are willing to help with any enquiries and always friendly on the phone. I would definitely recommend them to anybody looking to rent a property....
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“Many thanks for Tom Billington, he was very h......”

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Aug 18,2021
Minithumbup
Tom Billington
By: 'Elizabeth'
Aug 18,2021
0 people found
this helpful
Many thanks for Tom Billington, he was very helpful and tackled issues on time without any delay. His communication skills and showing me around with excellent. Many thanks to you Tom... Elizabeth...
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“Very good dealt with me very professionally. ......”

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Aug 16,2021
Minithumbup
Lora Barker
By: 'Khoram Shah'
Aug 16,2021
0 people found
this helpful
Very good dealt with me very professionally. Very helpful. Clean property. Hand over was dealt very professionally. Always helpful on the phone also dealing with any problems straight away....
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“Service is very good and efficient. Respond t......”

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Aug 10,2021
Minithumbdown
Rachel
By: 'Ivy Wong Ka Lai'
Aug 10,2021
0 people found
this helpful
Service is very good and efficient. Respond to various questions very efficiently. Make customers feel at ease. Very nice Services in Uk....
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“Ektha was most helpful and always responded t......”

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Aug 07,2021
Minithumbup
Ektha Mehta
By: 'Kris'
Aug 07,2021
0 people found
this helpful
Ektha was most helpful and always responded to emails or phone calls promptly. Couldn't of asked for much more from a lettings agent...
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“Great service, everyone involved in us sortin......”

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Aug 04,2021
Minithumbup
By: 'Liam Holt'
Aug 04,2021
0 people found
this helpful
Great service, everyone involved in us sorting the letting of the property was quick and really helpful, everyone was also very friendly....
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“Great Agency!Very honest and timely with th......”

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Jul 31,2021
Minithumbup
Adam
By: 'M'
Jul 31,2021
0 people found
this helpful
Great Agency! Very honest and timely with their services. Were able to supply me with video viewings which is great at a time like this. Great communication and very friendly staff. Adam especially has been extremely helpful will all of my queries and questions....
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“Tom initially fielded calls from myself and a......”

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Jul 20,2021
Minithumbup
Tom Billington
By: 'Joshua Webb'
Jul 20,2021
0 people found
this helpful
Tom initially fielded calls from myself and arranged a viewing on a 3 bed property in New Islington. He showed my housemate around the property and offered to send through details immediately when we decided to sign for it on the same day. Both Tom and ...
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“Joseph was extremely helpful throughout the p......”

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Jul 20,2021
Minithumbup
Joseph McCorkindale
By: 'Luke'
Jul 20,2021
0 people found
this helpful
Joseph was extremely helpful throughout the process and would recommend. I look forward to moving into my new flat, thanks Joseph!...
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“Excellent Experience ⭐⭐⭐⭐⭐...”

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Jul 15,2021
Minithumbup
Rebecca
By: 'Olivia'
Jul 15,2021
1 people found
this helpful
Excellent service, Rebecca has been so helpful kept me up to date with all properties becoming available and securing viewings for me. Also any time I rang the office the rest of the team were very helpful. 100% would reccomend...
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“Positive - Active and pleasant discussion wit......”

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Jul 14,2021
Minithumbdown
Rachel
By: 'SOLENE'
Jul 14,2021
0 people found
this helpful
Positive - Active and pleasant discussion with agent. Negative - No possibility to view the property on Saturdays. I noted an efficient service....
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“The process was super quick and super easy. J......”

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Jul 14,2021
Minithumbup
Joseph McCorkindale
By: 'James'
Jul 14,2021
0 people found
this helpful
The process was super quick and super easy. Joe was able to help with any queries I had as a first time renter...
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“The entire process was quick and streamlined.......”

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Jul 09,2021
Minithumbup
joseph
By: 'Adeolu Adesanya'
Jul 09,2021
0 people found
this helpful
The entire process was quick and streamlined. I was attended to with excellent professionalism and fantastic customer service. My enquiry was promptly dealt with and i am satisfied with the overall performance of the staff, especially Joseph McCorkindale...
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“New home...”

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Jul 07,2021
Minithumbup
Eleanor Crockett
By: 'Samuel Longson'
Jul 07,2021
0 people found
this helpful
Ascend have been great and simple with us when moving into our new home. Within a few hours we were able to have a video tour and place down our deposit. The agent we spoke to Eleanor was friendly and helpful by answering any questions ...
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“Adam Was fab, he was so helpful and attentive......”

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Jul 06,2021
Minithumbup
Adam
By: 'Megan'
Jul 06,2021
0 people found
this helpful
Adam Was fab, he was so helpful and attentive and helped in any way he could. He was also great when we came for the tour and he always kept us up to speed with anything going on....
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“TO be honest Ascend agents been helpful I am......”

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Jun 30,2021
Minithumbup
By: 'Elhadj Amadou Tamim Diallo'
Jun 30,2021
0 people found
this helpful
TO be honest Ascend agents been helpful I am expecting a baby no one else was willing to help me to rent a property because of CCj for £397.00 But thanks to Ascend I have a house to welcome my baby thanks...
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“Amazing!! Adam McComb was a lovely gentleman......”

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Jun 28,2021
Minithumbup
Adam
By: 'Kimberley Knight'
Jun 28,2021
0 people found
this helpful
Amazing!! Adam McComb was a lovely gentleman who helped me and my partner secure our new home! Couldn’t recommended him enough!...
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“Lovely staff to work with and I’ve enjoyed my......”

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Jun 25,2021
Minithumbdown
By: 'Olajide'
Jun 25,2021
0 people found
this helpful
Lovely staff to work with and I’ve enjoyed my experience with the company since I have been renting with ascend....
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“Always really helpful, our repairs are sorted......”

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Jun 24,2021
Minithumbup
By: 'Sophie Thompson'
Jun 24,2021
0 people found
this helpful
Always really helpful, our repairs are sorted out really quickly and the property manager is really efficient and helpful when we have any questions....
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“Responsive and easily contactable...”

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Jun 24,2021
Minithumbup
Faye Newton
By: 'MS'
Jun 24,2021
0 people found
this helpful
I have found Ascend to be very responsive to concerns. Any repair issues or queries are dealt with by return. There was a problem with utilities at the outset in that the previous tenant had left arrears on the meter cards. Although I was refunded, ...
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“Great customer service, friendly and helpful!......”

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Jun 24,2021
Minithumbup
Kyle Kelly
By: 'Owen'
Jun 24,2021
0 people found
this helpful
Great customer service, friendly and helpful! Quick responses and a great viewing experience, would highly recommend to anyone in the market!...
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“This is the Agent you need...”

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Jun 24,2021
Minithumbup
Ardent
By: 'Weronika'
Jun 24,2021
0 people found
this helpful
Best experience renting with Ascend. Very knowledgeable, friendly and respectful. Any issues (and there barely are any) are responded to quickly and resolved in a timely manner....
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“Our experience with Ascend has been great so ......”

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Jun 24,2021
Minithumbup
Tom Best
By: 'Alexandros'
Jun 24,2021
0 people found
this helpful
Our experience with Ascend has been great so far! We have never had a problem they couldn't solve, even once when we were struggling and needed to delay our rent for a couple of days they were very understanding and helpful....
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“Helpful services for getting set up, as well ......”

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Jun 23,2021
Minithumbup
By: 'David'
Jun 23,2021
0 people found
this helpful
Helpful services for getting set up, as well as for reporting any issues. Never had an issue with them and they are always available...
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“Ascend is always there if u need it! I had a ......”

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Jun 23,2021
Minithumbup
By: 'Beata'
Jun 23,2021
0 people found
this helpful
Ascend is always there if u need it! I had a leak in bathroom and has been sorted quickly. Didn’t have that with my previous agents!...
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“Friendly and helpful...”

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Jun 23,2021
Minithumbup
By: 'Aaron'
Jun 23,2021
0 people found
this helpful
Really good agency to be with they’re very responsive to contact and flexible when it comes to arranging contractors to attend to perform safety inspections and work. Agency is fantastic and staff are really helpful and friendly....
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“My renting experience...”

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Jun 23,2021
Minithumbup
By: 'Mopelola Oshiberu'
Jun 23,2021
0 people found
this helpful
My renting experience in the past 6 years has been good. I have had no issues and the property management is also very hands on....
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“Excellent service. Efficient and informative......”

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Jun 23,2021
Minithumbdown
By: 'JANE GROARKE'
Jun 23,2021
0 people found
this helpful
Excellent service. Efficient and informative. Kept me up dated with the progress of the work to be carried out. Happy customer....
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“5 star rating...”

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Jun 23,2021
Minithumbup
Faye Newton
By: 'Charlemagne'
Jun 23,2021
0 people found
this helpful
Ascend has been awesome and deserve 5star! Communication is prompt and any issues normally resolve in a timely manner without any hassle....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties