Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Courtney was a friendly agent who was very approachable and ......”

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Sep 13,2017
Minithumbup
By: 'Ahmed'
Sep 13,2017
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Courtney was a friendly agent who was very approachable and easygoing . He answered every question I had thoroughly. Additionally, he gave me ample time to explore the apartment without any rush....
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“Thank you to Aaron for showing us round ye apartment ......”

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Sep 13,2017
Minithumbdown
By: 'Nicole'
Sep 13,2017
0 people found
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Thank you to Aaron for showing us round ye apartment and being so prompt in sending over details etc. From viewing the apartment on the Friday we officially have it now on the Wednesday after. Very fast and professional. Would highly recommend Ascend....
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Comment on agent fees
Quite expensive all the fees you have to pay to the estate agent, probably the only downside of Ascend.
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“Excellent service! Aaron is very kind and professional - he ......”

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Sep 12,2017
Minithumbup
By: 'Virginia'
Sep 12,2017
0 people found
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Excellent service! Aaron is very kind and professional - he gave us all the information we needed and persuaded us to get the perfect property for us....
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“Excellent service and very friendly! Fees were not too expensive ......”

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Sep 12,2017
Minithumbup
By: 'Eirini'
Sep 12,2017
0 people found
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Excellent service and very friendly! Fees were not too expensive and the agents were very flexible with their working ours....
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Comment on agent fees
Good
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“They are helpful and very easy to contact with. It ......”

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Sep 12,2017
Minithumbup
By: 'Ace'
Sep 12,2017
0 people found
this helpful
They are helpful and very easy to contact with. It is totally good for us to find our dream property. Thank you!...
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Comment on agent fees
Reasonable
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“Excellent service. Very warm, welcoming, and helpful. Also very informative ......”

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Sep 11,2017
Minithumbup
By: 'Peter'
Sep 11,2017
0 people found
this helpful
Excellent service. Very warm, welcoming, and helpful. Also very informative about the property and friendly whilst showing us around the property....
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Comment on agent fees
Very reasonable fees
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“Robert has been very attentive throughout the process. We look ......”

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Sep 11,2017
Minithumbup
Robert
By: 'Demi'
Sep 11,2017
0 people found
this helpful
Robert has been very attentive throughout the process. We look forward to a smooth transition in the new property with Ascend....
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Comment on agent fees
Bad - Unfortunately Ascend's agency fees have been the highest that we have come by in our property search.
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“Robert was courteous, friendly and pretty on time. He kindly ......”

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Sep 11,2017
Minithumbup
Robert
By: 'Hugo'
Sep 11,2017
0 people found
this helpful
Robert was courteous, friendly and pretty on time. He kindly let me ask questions to the current tenant as he was there. He gave me some time on my own to explore the apartment. It will even better if he could slow down a little ...
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Comment on agent fees
I think the reservation fee could be reduced down or at least giving us a break down of all the cost, so that customers know exactly what they are paying for.
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“The service that was provided was incredible. So easy and ......”

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Sep 08,2017
Minithumbup
Robert
By: 'Ahmadur'
Sep 08,2017
0 people found
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The service that was provided was incredible. So easy and fast. Could not have asked for anything better. Robert was very helpful and polite....
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“Very friendly and caring. I definitely recommend Ascend Properties to ......”

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Sep 08,2017
Minithumbup
By: 'Ramtin'
Sep 08,2017
0 people found
this helpful
Very friendly and caring. I definitely recommend Ascend Properties to anyone who wants to either buy or rent a property....
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“Great communicationthroughout the process, quick to respond, very clear and ......”

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Sep 08,2017
Minithumbup
By: 'Sally'
Sep 08,2017
0 people found
this helpful
Great communicationthroughout the process, quick to respond, very clear and easy to do business with. Agent wasn't too pushy & kindly let us have a second viewing....
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“Really helpful and informative while showing us around the property. ......”

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Sep 08,2017
Minithumbup
Robert
By: 'Romy'
Sep 08,2017
0 people found
this helpful
Really helpful and informative while showing us around the property. He was also very friendly and able to answer any questions I had! Overall, he made the whole experience very easy and stress-free!...
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“Very polite and friendly, not your typical pushy salesman. Nothing ......”

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Sep 08,2017
Minithumbup
By: 'Imogen'
Sep 08,2017
0 people found
this helpful
Very polite and friendly, not your typical pushy salesman. Nothing was too much trouble and Courtney was very helpful in answering all my questions. Would like to thank him for helping me secure my perfect property!...
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Comment on agent fees
Very reasonable agent fees.
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“Courtney was extremely helpful during my flat search. He was ......”

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Sep 05,2017
Minithumbup
By: 'Kate'
Sep 05,2017
0 people found
this helpful
Courtney was extremely helpful during my flat search. He was friendly and gave me time to make a decision on the flat that would best suit my requirements without being pushy or overbearing. Ascend was quick to get back to me following my enquiries on ...
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Comment on agent fees
Ascends fees are pretty average compared to other agents.
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“They were very helpful and gave me a quick appointment. ......”

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Sep 04,2017
Minithumbup
By: 'Renter'
Sep 04,2017
0 people found
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They were very helpful and gave me a quick appointment. I got detailed information for everything related to the apartment and how to pay the fees in the best and easiest way. Thank you Courtney and Ryan!...
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Comment on agent fees
Good
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“I have found Living Quarter to be very helpful and ......”

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Sep 04,2017
Minithumbup
Faye Newton
By: 'Chris'
Sep 04,2017
0 people found
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I have found Living Quarter to be very helpful and their communication since my first enquiry with them has been excellent. I would recommend them as a letting agency from both a tenant and a landlord point of view....
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“Courtney was very professional and helpful when showing us the ......”

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Sep 04,2017
Minithumbup
By: 'Omer'
Sep 04,2017
0 people found
this helpful
Courtney was very professional and helpful when showing us the property, very nice person to deal with, gave us all the information we needed to know and helped us secure the property we was looking for....
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Comment on agent fees
Good
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“Thank you to Courtney for arranging a quick viewing for ......”

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Sep 04,2017
Minithumbup
By: 'Charley'
Sep 04,2017
0 people found
this helpful
Thank you to Courtney for arranging a quick viewing for the properties that me and my partner wanted to look at renting. The process for paying for the application fees and everything else involved was very quick and easy. Thank you and we look forward ...
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Comment on agent fees
Good
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“All staff at LQ are thoroughly lovely while remaining extraordinarily ......”

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Sep 01,2017
Minithumbup
By: 'Barry'
Sep 01,2017
0 people found
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All staff at LQ are thoroughly lovely while remaining extraordinarily professional. I truly appreciate all they have done for me, buying and selling, and would not hesitate to recommend....
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“Courtney was very helpful with the application and I am ......”

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Aug 31,2017
Minithumbup
By: 'Luke'
Aug 31,2017
0 people found
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Courtney was very helpful with the application and I am impressed by his pro active approach to get things done....
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Comment on agent fees
Good.
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“Courtney was both friendly and helpful when I initially viewed ......”

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Aug 31,2017
Minithumbup
By: 'Robin'
Aug 31,2017
0 people found
this helpful
Courtney was both friendly and helpful when I initially viewed the property. He greeted me at the door when I arrived and was able to answer all my questions without any issues. He was also honest when it came to admitting some of the downsides ...
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Comment on agent fees
The fees are more or less in line with other agencies in the area as far as I'm aware. No one likes fees but they're a decent agency and it wouldn't be any cheaper elsewhere so I can't complain!
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“Living Quarter have managed my property for several years. Adam ......”

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Aug 28,2017
Minithumbup
Faye Newton
By: 'Jan'
Aug 28,2017
0 people found
this helpful
Living Quarter have managed my property for several years. Adam and Faye have always provided excellent, professional service. I can relax knowing that my property is in Faye's safe hands. Any issues have been dealt with speedily and efficiently....
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Comment on agent fees
Good
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“After some problems encountered with incorrect keys on my first ......”

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Aug 25,2017
Minithumbup
By: 'TD'
Aug 25,2017
0 people found
this helpful
After some problems encountered with incorrect keys on my first viewing I was a little concerned, but Courtney handled the second viewing in a friendly and professional manner, and took care to contact me personally before the viewings and pass on his direct line should ...
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Comment on agent fees
Whilst they were transparent about what the fees covered, they still add up. However they're fairly standard compared to others I've experienced.
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“Our 2nd viewing was brilliant. The flat we were shown ......”

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Aug 25,2017
Minithumbup
By: 'Alihobnob'
Aug 25,2017
0 people found
this helpful
Our 2nd viewing was brilliant. The flat we were shown was being refurbished so we knew it would all be new. They knew all the numbers so we knew exactly how much we were having to pay. All was processed fast....
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Comment on agent fees
They aren't the most expensive we have seen cheaper. He provided a breakdown however of what everything was so at least we knew what our money was going towards rather than all to 'agency fee'
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“Robert was really helpful when viewing the property, really knowledgeable ......”

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Aug 25,2017
Minithumbup
Robert
By: 'Hannah'
Aug 25,2017
0 people found
this helpful
Robert was really helpful when viewing the property, really knowledgeable about the property and the current climate in manchester city centre when buying and renting. Thank Rob!...
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Comment on agent fees
The fees were a similar price to other agents fees i've paid before. Having to pay for our own passport checks isn't something I have done before, usually the estate agent will run these checks for the customer.
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“Courtney knew all the relevant information about the flat and ......”

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Aug 25,2017
Minithumbup
By: 'Amy'
Aug 25,2017
0 people found
this helpful
Courtney knew all the relevant information about the flat and was clear and concise when outlining all of the amenities. I had originally viewed another flat but someone unfortunately got there before me with an offer, and Ascend went out of their way to organise ...
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Comment on agent fees
The agency fees were as we expected, however I have come across cheaper. However, he clearly outlined each fee individually so I understood what made up the fee which was really helpful.
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“When contacting the agent for viewings we had quick responses ......”

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Aug 25,2017
Minithumbup
By: 'Elizabeth'
Aug 25,2017
0 people found
this helpful
When contacting the agent for viewings we had quick responses and pleasant interactions. Theo took us for a number of flat viewings and was punctual, polite and informative. All the staff we spoke to in the office when dealing with our application were well mannered ...
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Comment on agent fees
The fees seem inline with what other companies are charging, infact we have paid slightly less because the agent does not charge for some extras that other agents do, such as a guarantor fee.
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“Faye has always been extremely helpful with concerns and worries. ......”

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Aug 24,2017
Minithumbup
Faye Newton
By: 'Alicia'
Aug 24,2017
0 people found
this helpful
Faye has always been extremely helpful with concerns and worries. Faye always seems happy to help, she replies to email promptly and when she does informs me of the steps she will take to move the issue or concern forward. Great communication and very helpful. ...
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Comment on agent fees
fee's seem unreasonable in my opinion.
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“Faye has always been prompt in her reponse and any ......”

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Aug 24,2017
Minithumbup
Faye Newton
By: 'Elise'
Aug 24,2017
0 people found
this helpful
Faye has always been prompt in her reponse and any requests requiring action are dealt with immmediatley. Her communiction and manner is always very professional, polite and friendly....
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“All of the staff at Ascend were professional and efficient ......”

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Aug 23,2017
Minithumbup
By: 'L'
Aug 23,2017
0 people found
this helpful
All of the staff at Ascend were professional and efficient through the renting process, and the communication was excellent at all stages....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

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Individual Branch Awards

Manchester, M3



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