Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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ARLA NALS DPS SAGEagent
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“Speedy process...”

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Apr 12,2019
Minithumbup
By: 'Matthew'
Apr 12,2019
0 people found
this helpful
The process from booking the viewing to dealing with the paperwork has been very speedy and the staff are approachable. Peter who showed me the apartment was very helpful and was on hand to answer any questions that I had....
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Comment on agent fees
In line with the market average
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“Professional and helpful...”

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Apr 10,2019
Minithumbup
Kyle Kelly
By: 'Nathan'
Apr 10,2019
0 people found
this helpful
Everything about this experience was swift and professional, I only viewed the flat yesterday and already Kyle has sorted out moving in for me and my fiance, superb service...
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“Letting review...”

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Apr 09,2019
Minithumbup
By: 'Iman'
Apr 09,2019
0 people found
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She should have known about all small small details required - like abt internet connection , bill payment etc , and should have preparation on things are available in house or what are not. In short time , everything is not possible to check as tenant. And should ...
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Comment on agent fees
OK
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“Excellent experience...”

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Apr 09,2019
Minithumbup
By: 'Areti'
Apr 09,2019
0 people found
this helpful
Anna went above and beyond for us. She made a stressful situation enjoyable and made sure we got the best deal we could have had. Furthermore she was always available for us and constantly kept us informed of everything going on with our application. I ...
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Comment on agent fees
I would prefer not to have any agents fees however I understand the need for them and was not put off by them.
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“Professional and Easy...”

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Apr 06,2019
Minithumbup
By: 'Andy'
Apr 06,2019
0 people found
this helpful
Peter was my contact for the properties at Victoria Riverside. I had a great experience with him, coming across as professional and easy to chat to. He answered all my questions about the properties with excellent responses and I could not have been happier....
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“Letting of 503...”

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Apr 03,2019
Minithumbup
Ewan Rowe
By: 'Jonathan'
Apr 03,2019
0 people found
this helpful
Great service. Was able to arrange a viewing within 40 minutes. Ewan has been very helpful throughout the whole process....
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Comment on agent fees
All agents fees are a shambles and it is correct they are being abolished. As a surveyor myself I wouldn't dream of charging the tenant any sort of fee. The only person who should be billed is the person you work for.....the CLIENT!!
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“Easy, Speedy Process...”

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Apr 03,2019
Minithumbup
By: 'Emma'
Apr 03,2019
0 people found
this helpful
My experience with Ascend Properties was fantastic. We called up to book in a viewing on a newly listed property and were given the first viewing available on the day viewings began. Mollie met us outside the property and showed us around answering my big ...
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Comment on agent fees
The fees were in line with the fees that other agents were asking for in the Manchester area. They were all laid out on the website and the property listing so we knew before viewing.
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“Piece of cake!...”

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Apr 03,2019
Minithumbup
By: 'Alex'
Apr 03,2019
0 people found
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Mollie was great, Showed us around an advised us on how to get everything sorted efficiently. Top work! Definitely made the whole thing easy! 10/10 would recommend....
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Comment on agent fees
Good
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“Friendly and easy to contact...”

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Apr 02,2019
Minithumbup
By: 'Fraser'
Apr 02,2019
0 people found
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Ascend properties had good communication and helped with the application process. I would be happy to deal with them again....
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“Progressional and Friendly...”

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Apr 01,2019
Minithumbup
By: 'Luisa'
Apr 01,2019
0 people found
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Peter has been excellent during the flat renting process. He managed to secure us a viewing with very short notice from our behalf, and has kept up great communication throughout it all! 100% would recommend!...
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Comment on agent fees
Good
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“Professional and efficient service...”

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Apr 01,2019
Minithumbup
By: 'Danielle'
Apr 01,2019
0 people found
this helpful
After having some frustrating experiences with other letting agencies Ascend made the process a lot more seamless and hassle free. They were very accommodating with us, and were extremely helpful. What usually makes a stressful time, they really helped us with finding our home....
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Comment on agent fees
Peter was lovely, and very good at showing us around the property and explaining all the fees.
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“Fantastic Customer Experience...”

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Apr 01,2019
Minithumbup
Kyle Kelly
By: 'C'
Apr 01,2019
0 people found
this helpful
Kyle showed me around my new apartment. He was on time, well mannered and answered the questions I asked on the property to a great ability. Delighted that he was able to secure the property for me at such short notice....
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Comment on agent fees
N/A - Standard agency fee
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“Excellent...”

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Mar 29,2019
Minithumbup
Kyle Kelly
By: 'A'
Mar 29,2019
0 people found
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He was so helpful and friendly and punctual and tried to answer all my questions with the right answers a...
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“Good experience, approachable and professional staff member...”

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Mar 28,2019
Minithumbup
By: 'Catie'
Mar 28,2019
0 people found
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Anna had good knowledge of the property and the area. We were given plenty of time to see the property and she answered all our questions promptly. Anna maintained good communication with us after the viewing answering promptly to our questions and requests. This was ...
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“Great agent...”

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Mar 28,2019
Minithumbup
Ardent
By: 'Manchester'
Mar 28,2019
0 people found
this helpful
He always gave me prompt replies and every explanation given clearly with every details I needed. Great service thank you....
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Comment on agent fees
Lots of extra fees
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“Very helpful...”

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Mar 28,2019
Minithumbup
By: 'Charlotte'
Mar 28,2019
0 people found
this helpful
Anna was very helpful and professional. She was able to provide us with answers to all of the information we required. Thank you Anna...
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“Brilliant...”

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Mar 28,2019
Minithumbup
By: 'Annie'
Mar 28,2019
0 people found
this helpful
She was brilliant with us she showed us round and she was informative and friendly wich made us comfortable with choosing that property, she most definatly gave us a good impression of ascend and the flat...
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Comment on agent fees
Good
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“Fantastic staff and easy process...”

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Mar 28,2019
Minithumbup
By: 'Tom'
Mar 28,2019
0 people found
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Very good service and helpful staff along the way. Would highly recommend dealing with Asend and speaking with Peter and his team...
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“Professional...”

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Mar 28,2019
Minithumbup
Paul Mcintyre
By: 'J.mooney'
Mar 28,2019
0 people found
this helpful
From start to finish Paul was honest and professional, he was there at the end of the phone to answer any enquiries we had Excellent service...
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Comment on agent fees
Average
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“Excellent...”

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Mar 28,2019
Minithumbup
By: 'Phil'
Mar 28,2019
0 people found
this helpful
Ecellent work from Peter and the guys at Ascend. Dealt with my application quickly and friendly right from the first viewing with Peter. During the viewing I felt at ease and not under pressure. Would definately recommend Ascend to friends and family....
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Comment on agent fees
Good
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“Superb from start to finish...”

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Mar 27,2019
Minithumbup
Kyle Kelly
By: 'T'
Mar 27,2019
0 people found
this helpful
Superb from start to finish, Kyle was very professional, answered all questions and very prompt reply via emails. It was very refreshing dealing with an agent who you felt truely cared and pushed hard to get things over the line rather then just being a ...
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Comment on agent fees
Reasonable
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“great agent...”

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Mar 27,2019
Minithumbup
Kyle Kelly
By: 'rea'
Mar 27,2019
0 people found
this helpful
kyle was very presentable and was at the apartment when we arrived, he made me feel at ease answering all the questions we asked, he has kept me informed throughout the process and has assured us that that if we have any questions we can ...
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Comment on agent fees
I think reference fees are high but they seem very professional
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“Professional and friendly...”

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Mar 27,2019
Minithumbup
By: 'Lucy'
Mar 27,2019
0 people found
this helpful
Courtney was very professional friendly and honest. Very impressed with the service and support of the agency. Hopefully the service will continue with the rented property we've secured....
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Comment on agent fees
Agent fees are not great but expected.
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“Outstanding...”

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Mar 26,2019
Minithumbup
By: '24Wheels'
Mar 26,2019
0 people found
this helpful
Refreshing helpful and solution orientated. Can't recommend them highly enough. Wish I would have started with them rather than some of the other less impressive companies!...
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Comment on agent fees
Very consistent and very clear.
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“Great Experience...”

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Mar 24,2019
Minithumbup
By: 'Jake'
Mar 24,2019
0 people found
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Courtney was incredibly helpful throughout our experience with Ascend. He went above and beyond to be helpful and I would highly recommend him....
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“Helpful and fast responses...”

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Mar 18,2019
Minithumbup
By: 'Leeds'
Mar 18,2019
0 people found
this helpful
So far the experience has been good. I have been given an answer to any questions either straight away or within the same day, can't be faulted when you have a short amount of time to complete the move in process....
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“Helpful...”

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Mar 16,2019
Minithumbup
By: 'Arun'
Mar 16,2019
0 people found
this helpful
Showed me around and was very helpful. Answered all of my questions. Explained the next steps and process in full....
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“Professional 1st Class service...”

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Mar 13,2019
Minithumbup
Elaine Hulme
By: 'Alex'
Mar 13,2019
0 people found
this helpful
We met Elaine at the property. Elaine was really friendly, warm and welcoming. She put me and my husband at ease. Answering all our questions and concerns. Within minutes we were chatting like friends. She was professional at all times, caring and 1st class. Elaine ...
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Comment on agent fees
Happy with the agents fees.
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“Professional and hassle free...”

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Mar 12,2019
Minithumbup
By: 'Greg'
Mar 12,2019
0 people found
this helpful
My dealings with both Peter and Abigail were professional and stress free. I was kept fully informed of the process and they were at hand to help with any questions I had....
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“Good Service...”

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Mar 08,2019
Minithumbup
By: 'Brad'
Mar 08,2019
0 people found
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Letting agents were helpful and quick in responding to any queries. Would recommend for any other tenants wanting to rent....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties