Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Brilliant letting company would recommend to ......”

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Dec 25,2019
Minithumbup
Faye Newton
By: 'Jamie'
Dec 25,2019
0 people found
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Brilliant letting company would recommend to anyone, helpful, understanding. Always very attentive and keep you updated with everything. Best letting company I have been with !...
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“This was the easiest move I've ever experienc......”

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Dec 18,2019
Minithumbup
By: 'Lucy'
Dec 18,2019
0 people found
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This was the easiest move I've ever experience. From start to finish the process went smoothly, we love our new place and when the time comes again we would happily use your services! Thanks!...
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“Ascend is by far the best estate agent i have......”

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Dec 18,2019
Minithumbup
Lucy Sexton
Tom Billington
By: 'Jack'
Dec 18,2019
0 people found
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Ascend is by far the best estate agent i have ever dealt with. The staff are full of knowledge of not only the properties but also the location you are looking at. All questions were answered straight away and their systems are a breeze. I ...
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“overall good experience but one thing i didin......”

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Dec 18,2019
Minithumbup
Scott Teale
By: 'ersi'
Dec 18,2019
0 people found
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overall good experience but one thing i didn't like is that in the report inventory everything was in good condition and when i sent the photos of how really is the house they told me that is not their responsibility to fix it....
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“From the very beginning, Ascend staff has bee......”

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Dec 18,2019
Minithumbup
By: 'Wisland'
Dec 18,2019
0 people found
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From the very beginning, Ascend staff has been amazing! I completed the process while overseas and it was seamless. When I arrived, the staff was quick and smooth which got me in my flat in less than an hour. While living there so far, the ...
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“Excellent Customer Service...”

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Dec 18,2019
Minithumbup
Lucy Sexton
By: 'Dominic'
Dec 18,2019
0 people found
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Ascend made the process of moving into our first apartment really straightforward and were always there for us when we had any questions. The members of staff we met and talked to on the phone were extremely helpful and really friendly. They made the whole ...
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“Always on hand if we need anything.....”

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Dec 18,2019
Minithumbup
By: 'Luke'
Dec 18,2019
0 people found
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Always on hand if we need anything and we’re a pleasure to deal with throughout our moving in. Would recommend to anyone...
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“Friendly staff...”

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Dec 18,2019
Minithumbup
Fiona Trigg
By: 'Alice'
Dec 18,2019
0 people found
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A bit of a slow start to get referencing and the contract sorted but have been very helpful with any queries that I’ve had upon moving in and have very helpful and friendly staff...
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“Laure is the Best Letting Agent in Salford/Ma......”

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Dec 16,2019
Minithumbup
Laura Murphy
By: 'Wesley'
Dec 16,2019
0 people found
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Laure is the Best Letting Agent in Salford/Manchester ever. From the first call, she was super attentive. The visit was quickly scheduled, We can see the house as long as we wish. I only have compliments for her....
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“Great services provided by Laura...”

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Dec 11,2019
Minithumbup
Laura Murphy
By: 'Andreia'
Dec 11,2019
0 people found
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Today my husband and I saw a property on the internet managed by Ascend and we called to them to know if that property was available yet and Laura has talked to us. We had a good impression by phone because Laura has treated us ...
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“Friendly, competent and quick staff. No issue......”

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Dec 09,2019
Minithumbup
Kyle Kelly
By: 'Kelly'
Dec 09,2019
0 people found
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Friendly, competent and quick staff. No issues so far, very happy with the service. An understanding team of all circumstances....
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“Amanda Field excellent...”

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Dec 06,2019
Minithumbup
Amanda Field
By: 'Paul'
Dec 06,2019
0 people found
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Amanda Field has been excellent in helping me secure my first apartment. She has provided me help and guidance without which I would have been lost. She is a credit to your company....
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“Amanda was GREAT!...”

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Dec 05,2019
Minithumbup
Amanda Field
By: 'Emily'
Dec 05,2019
0 people found
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Amanda was extremely helpful throughout the process of securing a flat and made sure we understood every aspect. Amanda was always happy to help with any questions we had and guided us through smoothly....
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“Helpful, friendly and professional....”

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Dec 02,2019
Minithumbup
Amanda Field
By: 'Laura'
Dec 02,2019
0 people found
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Amanda and Mollie and the rest of the team at Ascend has been really helpful with securing our flat, even dealing with the complexity of doing initial discussion from South Africa. We are really happy with the service and level of responsiveness from Ascend....
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“Right from initial viewing with Mollie to the......”

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Nov 17,2019
Minithumbup
Amanda Field
By: 'Roddy'
Nov 17,2019
0 people found
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Right from initial viewing with Mollie to the rest of the experience in securing our property with Amanda, the team couldn't have been more helpful. They've been prompt with confirming all the details, completing referencing and agreeing a start of tenancy date. I'd definitely recommend ...
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“The team at Ascend were great. Catalina was e......”

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Nov 16,2019
Minithumbup
Catalina Matei
By: 'Matt'
Nov 16,2019
0 people found
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The team at Ascend were great. Catalina was extremely helpful in our search for a property. Very thorough in sending forms so we could get the ball rolling. We managed to get the property confirmed within the same day as viewing and it was taken ...
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“Perfect service from this estate agent the e......”

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Nov 12,2019
Minithumbup
By: 'Daniel'
Nov 12,2019
0 people found
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Perfect service from this estate agent the estate agent who came to view the property with me was very informative and efficient in organising everything to get my move done as quickly as possible Highly recommend...
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“Great so far.......”

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Nov 12,2019
Minithumbup
By: 'Katie'
Nov 12,2019
0 people found
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The agent that showed me around the property, Erin Isa was very professional, approachable and well informed. He was very honest with me about the competitive market and allowed me to changed my viewing time at the last minute. The next steps required prior to ...
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“Ascend Review, Monton...”

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Nov 12,2019
Minithumbup
Catalina Matei
By: 'Emma'
Nov 12,2019
0 people found
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Really helpful and friendly - very prompt in answering emails/calls and any questions or concerns, making our renting process much easier. Catalina was especially very tentative to our questions and gave us regular updates regarding our property....
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“Catalina was outstanding! She took the time to showcase me ......”

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Nov 11,2019
Minithumbup
Catalina Matei
By: 'KAITLIN'
Nov 11,2019
0 people found
this helpful
Catalina was outstanding! She took the time to showcase me a number of properties and was flexible with her availability to work around my bus schedule. When you visit the office in Monton, the staff are always friendly and respond to all queries very quickly. ...
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“I found myself in need of a property urgently......”

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Nov 05,2019
Minithumbdown
By: 'Helen'
Nov 05,2019
0 people found
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I found myself in need of a property urgently due to my current property being sold and new prospective owners wanted to be in the property before Christmas, my ex-husband agreed, this put me in a very difficult situation. I found Ascend Properties acted in ...
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“Fantastic service, we gave Rob 4 apartments t......”

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Oct 31,2019
Minithumbup
Robert
By: 'Tom'
Oct 31,2019
0 people found
this helpful
Fantastic service, we gave Rob 4 apartments to let in MediaCIty and they were all snapped up within 2 weeks..1 of the tenants even dropped out on the day of move in and they replaced them within days. Highly recommend Ascend their process is silky smooth...
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“The whole team at Ascend have been really hel......”

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Oct 31,2019
Minithumbup
Robert
Mark Lewin
By: 'david'
Oct 31,2019
0 people found
this helpful
The whole team at Ascend have been really helpful. The property we let is in Manchester. We live in London, so having a team that you can really rely on, gives you real peace of mind, when you can't be hands on yourself....
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“Excellent service!...”

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Oct 30,2019
Minithumbup
Ardent
By: 'Huma'
Oct 30,2019
0 people found
this helpful
Brilliant service provided. They help you out every step of the way, making finding and moving to a perfect property a breeze. The team is very friendly and professional. I have found a beautiful apartment with their help. They make sure you get exactly what ...
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“Ewan was really informative. He always replie......”

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Oct 30,2019
Minithumbup
Ewan Rowe
By: 'Anna'
Oct 30,2019
9 people found
this helpful
Ewan was really informative. He always replied to questions by text or email really quickly so made the process really easy....
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“Very Poor service. I would not recommend asce......”

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Oct 21,2019
Minithumbdown
By: 'Mariam'
Oct 21,2019
46 people found
this helpful
Very Poor service. I would not recommend ascend properties to any of my family and friends under any circumstance. The apartment I had rented was in a very very poor state. I was promised so many things and they did not deliver, in fact I ...
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“Wow - such great, friendly and professional s......”

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Oct 15,2019
Minithumbup
Elaine Hulme
Amanda Field
By: 'Emanuel'
Oct 15,2019
0 people found
this helpful
Wow - such great, friendly and professional service!! Dealing with Amanda and Elaine has been such a pleasure and nothing was too much for them. We had to make a change on the collection day due to work commitments and the way they dealt with ...
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“Great service....”

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Oct 12,2019
Minithumbup
By: 'Carole'
Oct 12,2019
0 people found
this helpful
Another great service from Ascend. They look after all my properties and I can't fault them. They do a very thorough job, and The staff are always very pleasant and efficient. They find me some lovely tenants too!...
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“***They are horrendous, they do not make their customers a ......”

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Oct 11,2019
Minithumbdown
By: 'Paige'
Oct 11,2019
30 people found
this helpful
***They are horrendous, they do not make their customers a priority and try to scam you out of your deposit at the end of your tenancy! Fiona dealt with our case very unprofessionally and I was extremely glad to make sure she didn't deal with ...
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“Worst agency ever...”

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Oct 02,2019
Minithumbdown
Ewan Rowe
By: 'Deniss'
Oct 02,2019
26 people found
this helpful
Worst agency ever. Lied me from beginning. I rented an apartment from them and everything was fine. a few days after i moved in and they let me know that the apartment is for sale and they gonna bring potential customers to see this property. ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties