Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Had a great experience with Ascend, they sent......”

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Jul 23,2020
Minithumbup
Joseph McCorkindale
By: 'Tamzin'
Jul 23,2020
0 people found
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Had a great experience with Ascend, they sent all the details and video tours promised through straight away. They were also very helpful and answered all my questions whenever I rang up! Joseph was particularly helpful and easy to reach at anytime. Would highly recommend ...
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“Very helpful members of staff, they helped ma......”

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Jul 22,2020
Minithumbup
Amanda Field
Ektha Mehta
By: 'Awwaba'
Jul 22,2020
0 people found
this helpful
Very helpful members of staff, they helped make the application process as easy and quick as possible, much appreciated! :)...
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“Polite and professional Ascend estate!...”

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Jul 20,2020
Minithumbup
Jessica
By: 'Massimiliano'
Jul 20,2020
0 people found
this helpful
Very polite and professional. Clear information and procedures. I would reccomend to family and friend to contac Ascend when looking for new property where to move. Many thanks to Jessica Nicholson and Ascend Estate....
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“Great Service from start to finish by Jessica......”

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Jul 17,2020
Minithumbup
Jessica
By: 'Ismail'
Jul 17,2020
0 people found
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Great Service from start to finish by Jessica and all the headache of finding the right property at a very short notice. Brilliant communication and a fantastic customer/client journey throught. Once again thank you Jessica....
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“Having come out of a long term relationship a......”

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Jul 16,2020
Minithumbup
By: 'Katie'
Jul 16,2020
0 people found
this helpful
Having come out of a long term relationship and having to move out of my family home with my 2 young children i needed to find a new home ASAP. Charlotte has been so friendly and helpful putting me at ease immediately. I would recommend her ...
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“The properties of Ascend are the best propert......”

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Jul 14,2020
Minithumbup
Ewan Rowe
By: 'Asra'
Jul 14,2020
6 people found
this helpful
The properties of Ascend are the best properties one can find on online. Also they are reasonably priced and one gets the right value for money with the Ascend properties. The reserving/holding process is really smooth and one cannot ask for more easy way ...
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“Exceptionally proficient and Professional Sh......”

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Jul 14,2020
Minithumbup
Vicky Kirby
By: 'Chidozie'
Jul 14,2020
0 people found
this helpful
Exceptionally proficient and Professional She was very professional and exhibited excellent and exceptional communication skills. As far as I am concerned this was an exceptional experience throughout...
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“Perfect...”

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Jul 14,2020
Minithumbup
Amanda Field
By: 'Alexandros'
Jul 14,2020
0 people found
this helpful
The staff was extremely helpful throughout the process. The process was straight forward and quick. Everything was done online and in a very timely manner. Would definitely go with Ascend properties again in the future....
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“Amanda was Amazing, did what she could to bri......”

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Jul 10,2020
Minithumbup
Amanda Field
By: 'Liam'
Jul 10,2020
0 people found
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Amanda was Amazing, did what she could to bring forward the move over a day day period. Excellent work very great full. Thank you...
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“Professional and Friendly...”

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Jul 08,2020
Minithumbup
Amanda Field
Ardent
By: 'Aleena'
Jul 08,2020
0 people found
this helpful
Ardent and Amanda answered all our queries. Although, some replies were delayed this was totally understandable as they were very busy. They were accommodating and professional....
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“Great service and much appreciated! Made sett......”

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Jul 06,2020
Minithumbup
Tom Best
By: 'MR'
Jul 06,2020
0 people found
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Great service and much appreciated! Made settling into the flat easy as possible for our next chapter! Thank you Ascend!...
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“Very helpful and great customer experience. F......”

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Jul 03,2020
Minithumbup
Joseph McCorkindale
By: 'Pritzie'
Jul 03,2020
0 people found
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Very helpful and great customer experience. Fast turn around, paperworks done within the day after I enquired. Will recommend this agency....
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“Joseph is very efficient and he is ready to p......”

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Jul 02,2020
Minithumbup
Joseph McCorkindale
By: 'Xingwu'
Jul 02,2020
0 people found
this helpful
Joseph is very efficient and he is ready to provide help for us. We can discuss everything with him and always get problems solved....
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“Joseph was absolutely fantastic from start to......”

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Jul 01,2020
Minithumbup
Joseph McCorkindale
By: 'Helena'
Jul 01,2020
0 people found
this helpful
Joseph was absolutely fantastic from start to finish updating me on all the information and great speedy service! Took a weight off my shoulders!...
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“It was a lot easier than I thought it would b......”

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Jun 30,2020
Minithumbup
Amanda Field
By: 'Joseph'
Jun 30,2020
0 people found
this helpful
It was a lot easier than I thought it would be to move during the pandemic, but Amanda helped make the whole process streamlined and the online applications and phone calls online made it very easy for us in a time where we couldn't leave ...
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“Tom was really helpful in helping me find an ......”

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Jun 30,2020
Minithumbup
Tom Best
By: 'Rebecca'
Jun 30,2020
0 people found
this helpful
Tom was really helpful in helping me find an apartment in the area I was looking for. He was very responsive to my emails, calls and messages and answered all of my questions to help me through the process a bit easier. I actually found ...
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“Ascend properties were very helpful and quick......”

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Jun 29,2020
Minithumbup
Joseph McCorkindale
By: 'Cassie'
Jun 29,2020
0 people found
this helpful
Ascend properties were very helpful and quick to respond to any of my queries. I dealt with both Joseph and Jessica, I appreciate their time and patience....
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“I had a very good experience. The agent I spo......”

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Jun 29,2020
Minithumbup
By: 'Rose'
Jun 29,2020
0 people found
this helpful
I had a very good experience. The agent I spoke to was very communicative and patient with me as I didn’t understand what the plots mean to check which house on the brochure, but he explained to me on how to check. I am ...
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“Professional, quick and easy to deal with...”

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Jun 29,2020
Minithumbup
Amanda Field
By: 'Tom'
Jun 29,2020
0 people found
this helpful
I’ve dealt with Amanda and Jess the last week, moving very quickly through the process and keeping me up to date and feeling very secure about first time renting! It was an absolute breeze and I’m surprised I’d never heard of Ascent ...
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“Where do I start. Kyle was amazing and super ......”

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Jun 29,2020
Minithumbup
Kyle Kelly
By: 'Lucinda'
Jun 29,2020
0 people found
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Where do I start. Kyle was amazing and super helpful. I haven’t known anyone to help as much as he did today and I felt like I was so annoying as I kept calling asking questions. I would definitely recommend use to anyone I ...
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“Been super helpful and easy to communicate wi......”

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Jun 24,2020
Minithumbup
Catalina Matei
By: 'Charlotte'
Jun 24,2020
0 people found
this helpful
Been super helpful and easy to communicate with! Can’t recommend more!! Always available to answer any questions and super helpful...
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“Amanda Field and Tom Best review...”

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Jun 24,2020
Minithumbup
Amanda Field
By: 'Jack'
Jun 24,2020
0 people found
this helpful
I dealt with both Tom and Amanda moving into my new home during the COVID-19 pandemic. Both of them were absolutely amazing! Always happy to help no matter. Tom immediately sent me a video tour and was helpful through the whole deposit process, and Amanda ...
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“Assistance with an old deal...”

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Jun 24,2020
Minithumbup
Robert
By: 'Mohammed'
Jun 24,2020
0 people found
this helpful
Robert went above and beyond to make sure my new property management honoured their deal proposed 1 year ago when I first moved in. He acted promptly, professionally and put me at ease. This has been the general theme with Ascend, and as someone who's been ...
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“Tom has been incredibly helpful in helping to......”

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Jun 23,2020
Minithumbup
Tom Best
By: 'Ellie'
Jun 23,2020
0 people found
this helpful
Tom has been incredibly helpful in helping to find a property. He is very approachable and has always made sure that any questions we had were answered....
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“recently became a tenant with these and they ......”

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Jun 22,2020
Minithumbdown
By: 'jade'
Jun 22,2020
0 people found
this helpful
recently became a tenant with these and they were so fast with responding to my emails and getting me into the property would highly recommend...
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“Negative...”

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Jun 22,2020
Minithumbdown
Tom Billington
Robyn Young
By: 'Jean-Pierre'
Jun 22,2020
24 people found
this helpful
I had a very negative experience with this agency all around on several aspects during my short 1 year tennancy. The one that stands out the most is that I was bullied into "confirming" I would end my one year contract because I was applying to ...
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Was this helpful? Yes
By: Jean-Pierre Kohler
Jun 24, 2020
View all comments (2)
The maintenance issues were reported long before the COVID19 lockdown so to use the current situation we find ourselves in, in order to facilitiate your response is disgraceful. Please see picture attached of when the smoke alarm problem was raised (10th March) and when the UK lockdown started (23rd March). For 23 days I would hear a very loud beep every few minutes causing me stress and sleepless nights as well as not being fire safe. Regarding the rodents: Yes I did in fact report this pro ...

“Great...”

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Jun 19,2020
Minithumbup
Tom Best
Amanda Field
By: 'Jack'
Jun 19,2020
0 people found
this helpful
Very straightforward and approachable. The whole process was very streamlined and easy with most of it being online. Tom and Amanda were very approachable throughout....
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“They make you write a positive review before ......”

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Jun 19,2020
Minithumbdown
By: 'Nimrod'
Jun 19,2020
37 people found
this helpful
They make you write a positive review before you move so it looks like they are great, but in all honesty they scum you out of your deposit once you vacate the premises. They charges me £138 for " light cleaning" in a two bedroom flat. Please ...
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Was this helpful? Yes
By: Nimrod
Jun 26, 2020
View all comments (2)
You would say that though wouldn't you, could please kindly show any proof that I was aggressive in any way. ...

“Very helpful and professional while I was in ......”

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Jun 18,2020
Minithumbup
Joseph McCorkindale
By: 'olivia'
Jun 18,2020
0 people found
this helpful
Very helpful and professional while I was in the process of letting my property. They were very pleasant and made sure I had all the information I needed by answering all my questions to a high standard...
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“Great response to issues and problems were so......”

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Jun 18,2020
Minithumbup
Ardent
Amanda Field
By: 'Alex'
Jun 18,2020
0 people found
this helpful
Great response to issues and problems were solved quickly in a time pressured situation. I'd never heard of Ascend before starting with them but I'd recommend them to anyone and I look forward to my tenancy with them....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties