Ascend Properties
4.7/5, 1805 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Built on higher standards
Ascend | Property for sale or rent | built on higher standards

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 88% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 1537 103 38 0 34 1 41 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Nice and smooth, fast to set up and viewing a......”

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Sep 23,2020
Minithumbup
Ardent
By: 'Mark'
Sep 23,2020
1 people found
this helpful
Nice and smooth, fast to set up and viewing and sort details when confirmed. Thought the reference process was really efficient....
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“Ardent couldn’t have been anymore helpful fro......”

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Sep 23,2020
Minithumbup
Ardent
By: 'Leanne'
Sep 23,2020
1 people found
this helpful
Ardent couldn’t have been anymore helpful from start to finish. He put us at ease and really helped with anything he possibly could. What a credit to your company! Thank you again...
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“Would really recommenced these letting agents......”

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Sep 22,2020
Minithumbup
Joseph McCorkindale
By: 'Sophie'
Sep 22,2020
0 people found
this helpful
Would really recommenced these letting agents Joseph was the most helpful letting agent I have ever had! I had some time constraints with moving into my new property and Joseph was incredibly accommodating and helpful....
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“Fab service...”

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Sep 18,2020
Minithumbdown
Joseph McCorkindale
By: 'Emma'
Sep 18,2020
0 people found
this helpful
Joseph was quick to respond to queries, of which i had a few. He was polite and gave me the answers i needed which was important....
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“Joseph has helped me and Alex a lot today, it......”

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Sep 16,2020
Minithumbup
Joseph McCorkindale
By: 'Lauren'
Sep 16,2020
0 people found
this helpful
Joseph has helped me and Alex a lot today, it's been so quick and easy and we now have secured our first home together, thank you so much! Couldn't be happier today! He's been very very helpful....
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“Ascend have been fantastic with me. At first ......”

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Sep 16,2020
Minithumbup
Courtney Davis-Parkes
By: 'Shanice'
Sep 16,2020
0 people found
this helpful
Ascend have been fantastic with me. At first I pulled out due to family issues. However I called them up a week later saying I changed my mind. They were absolutely great. And used my holding fee to my new property. They couldn't of been ...
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“The member of the staff I talked to was very ......”

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Sep 15,2020
Minithumbup
By: 'Kitti'
Sep 15,2020
0 people found
this helpful
The member of the staff I talked to was very nice and helpful. Quick response to emails and to the calls....
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“Excellent customer service...”

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Sep 14,2020
Minithumbup
Courtney Davis-Parkes
By: 'Ian'
Sep 14,2020
1 people found
this helpful
Hello I would like to highly praise Courtney Davis My wife and I were in the predicament of renting a property in a bit of a hurry due to job relocation.Courtney helped us throughout, giving excellent customer service, nothing was too much for her. ...
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“Excellent service & very helpful lovely lady ......”

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Sep 14,2020
Minithumbup
Courtney Davis-Parkes
By: 'Jenna'
Sep 14,2020
0 people found
this helpful
Excellent service & very helpful lovely lady that responses very quickly ? We are in Australia and Courtney has been so helpful with finding us our home we are delighted with the service we have received Thank you...
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“A very good company , they are friendly and u......”

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Sep 14,2020
Minithumbup
Joseph McCorkindale
By: 'Samson'
Sep 14,2020
0 people found
this helpful
A very good company , they are friendly and understanding.They take time to explain everything and a prompt to respond to emails....
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“Very helpful...”

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Sep 10,2020
Minithumbup
By: 'Summer'
Sep 10,2020
0 people found
this helpful
Charlotte was very helpful and dealt with all of my questions and phone calls very quickly and in full, providing all of the information I requested....
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“Excellent service! Ascend have been super hel......”

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Sep 10,2020
Minithumbup
Tom Billington
By: 'Kamila'
Sep 10,2020
0 people found
this helpful
Excellent service! Ascend have been super helpful with finding me a new home to rent. The staff are all really nice and always happy to help. They are quick at responding and solving any issues. Tom showed us around the flat I chose, and he ...
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“Great service, helpful and easy...”

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Sep 09,2020
Minithumbup
Joseph McCorkindale
By: 'gavan'
Sep 09,2020
0 people found
this helpful
Great service. They are easily available and quick to respond with any questions you have. Very helpful and made the process easy....
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“Overall we had a good experience with Ascend.......”

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Sep 08,2020
Minithumbup
By: 'Jay'
Sep 08,2020
0 people found
this helpful
Overall we had a good experience with Ascend. There were a few hiccups along the way but when we got in touch the team were very understanding and reassured us that everything would be dealt with as soon as possible. This all happened during the ...
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“What a delight....”

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Sep 07,2020
Minithumbup
Faye Newton
By: 'Leighton'
Sep 07,2020
0 people found
this helpful
I have dealt with Faye in a few occasions since becoming a resident just under 11 months ago and each and every time the issue or query has been sorted out and dealt with very very quickly. Communications are answered as soon as possible and the ...
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“First time renting...”

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Sep 04,2020
Minithumbup
Ewan Rowe
By: 'Jemma'
Sep 04,2020
6 people found
this helpful
We've just started our letting process with Ascend and don't have any complaints at all. Ewan has been extremely helpful and timely, keeping us informed at all times and answering all and any questions we've had. Really reassuring as this is the first time we've ...
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“Great experience...”

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Sep 04,2020
Minithumbup
Amanda Field
By: 'Frankie'
Sep 04,2020
0 people found
this helpful
Very easy experience from viewing our property to signing the documents. Whenever we had a question during the process, it was easy to contact the office and get a response. Communication was great and help was fantastic! Thank you!...
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“Really helped me to make my mind up highly re......”

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Sep 01,2020
Minithumbup
Courtney Davis-Parkes
By: 'Katy'
Sep 01,2020
0 people found
this helpful
Really helped me to make my mind up highly recommend Thankyou for all your help I really am grateful I can't wait to move in and get settled...
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“Fantastic service from Courtney!...”

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Aug 31,2020
Minithumbup
Courtney Davis-Parkes
By: 'Tabitha'
Aug 31,2020
0 people found
this helpful
Fantastic service from Courtney, it was so helpful that she was able to speak to me via WhatsApp! She quickly helped us sort through the paperwork and get the property off the market. Thanks for all your help!...
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“Miss...”

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Aug 31,2020
Minithumbup
Courtney Davis-Parkes
By: 'Rebecca'
Aug 31,2020
0 people found
this helpful
Very helpful every time called if unable to answer would call you back. Had difficulty with uploading documents very helpful through the process...
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“Top notch...”

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Aug 31,2020
Minithumbup
Courtney Davis-Parkes
By: 'Robert'
Aug 31,2020
0 people found
this helpful
Brilliant service - Ektha managed to get myself and my partner separate viewings so that we could both see our flat around our different schedules. Rapid responses to any queries. Made the whole process so easy. Thanks!...
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“Helpful...”

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Aug 31,2020
Minithumbup
Courtney Davis-Parkes
By: 'Victoria'
Aug 31,2020
0 people found
this helpful
So far the staff have responded very quickly and been helpful with questions asked. They have been on the ball with getting things sorted out for us....
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“Courtney at ascend has been incredibly helpfu......”

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Aug 28,2020
Minithumbup
Courtney Davis-Parkes
By: 'Eloise'
Aug 28,2020
0 people found
this helpful
Courtney at ascend has been incredibly helpful! Answering all my questions, always replying really quickly & guiding us through the process of renting a new build off plan as it isn’t something we’ve done before. Thanks Courtney ☺️...
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“Ewan Rowe, absolute miracle worker...”

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Aug 27,2020
Minithumbup
Ewan Rowe
By: 'Othon'
Aug 27,2020
6 people found
this helpful
Me and my girlfriend have been looking for somewhere to live for a while now, but couldn’t find the perfect place. Having tried several agents, we wasn’t always getting the reception we wanted. This changed when I asked for a viewing with Ascend ...
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“Irfan was amazing to deal with very professio......”

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Aug 27,2020
Minithumbup
Irfan Moghul
By: 'Toyin'
Aug 27,2020
0 people found
this helpful
Irfan was amazing to deal with very professional in his when communicating I already loved the place from what i have seen but Dealing with Irfan left no doubt in my mind that i was in capable and professional hands. 5 star service! regards Toyin...
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Was this helpful? Yes
By: olu
Dec 03, 2020
View all comments (1)
Irfan was amazing to deal with, very professional and very helpful. At every call we made to speak to him, He is always willing to answer our questions. We cant wait to move into the house. ...

“Great service!...”

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Aug 25,2020
Minithumbup
Ektha Mehta
By: 'Jacob'
Aug 25,2020
0 people found
this helpful
Ektha was so helpful and made the renting process very easy. Communication is key, and Ektha really excelled here. I have rented with three other estate agents since first moving to Manchester and Ascend Properties have been the most organised and professional by far. I ...
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“We found a flat online which fitted in with o......”

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Aug 24,2020
Minithumbup
Ektha Mehta
By: 'Faye'
Aug 24,2020
0 people found
this helpful
We found a flat online which fitted in with our current moving out date and was eager to get this flat. Ektha was helpful throughout the viewing and answered any questions I had. She also got the ball rolling quickly for us to secure the ...
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“Most terrible renting experience in lifetime...”

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Aug 21,2020
Minithumbdown
By: 'Michelle'
Aug 21,2020
22 people found
this helpful
Most terrible renting experience in lifetime 1. On the 3rd day we moved in, we saw alive mouse in bathroom and DEAD mouse in the kitchen. We found mice on Saturday night then found emergency pest control company on early Sunday morning for repairing the holes ...
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Was this helpful? Yes
By: Ascend Properties
Sep 25, 2020
View all comments (1)
We are disappointed to learn you have been dissatisfied by the service provided by Ascend, I can assure you we take all negative feedback very seriously. It’s regrettable that you have discovered a mouse inside the apartment, we fully appreciate how this can be a somewhat unpleasant experience. Rest assured the building manager for the development does arrange regular treatments against pests both; within the communal areas and immediately outside the building, it’s just unfortunate tha ...

“Lovely...”

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Aug 20,2020
Minithumbup
Ektha Mehta
By: 'Monika'
Aug 20,2020
0 people found
this helpful
Ektha was super friendly and helpful from the very beginning to the very end with helping us secure the flat we wanted. We always felt cared about when speaking to her....
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“Helpful and good communication. Nice at the v......”

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Aug 20,2020
Minithumbup
Ektha Mehta
By: 'Alex'
Aug 20,2020
0 people found
this helpful
Helpful and good communication. Nice at the viewing and then quick to deal with the offer and reaching an agreement with the landlord...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties

Regional Awards won by Ascend Properties

Individual Branch Awards

Manchester, M3



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Ascend Properties